
In Utah, EMS responders are in contact with hospitals through various mechanisms. The Utah Bureau of Emergency Medical Services (EMS) provides medical direction and protocol guidelines for EMS agencies and personnel across the state. These guidelines are designed to standardize EMS care, simplify coordination between hospitals and EMS agencies, and enhance patient care. Additionally, Utah has implemented the Invisible Condition Alert program, which helps EMS responders and first responders by providing information about a person's invisible medical condition that may explain their behavior. Utah also offers Volunteer EMS Insurance, which provides comprehensive medical coverage, including access to rural hospitals and hospital networks. The University of Utah Health's EMS Directorships aim to provide high-level patient care even before patients arrive at the hospital. Furthermore, the Utah Department of Health and Human Services, Office of EMS and Preparedness, establishes criteria for EMS personnel in administering COVID-19 vaccines.
| Characteristics | Values |
|---|---|
| EMS in Utah | Administer COVID-19 vaccines, provide support for overdose patients, and help with behavioral health emergencies |
| Agencies | Salt Lake City Fire Department, West Valley City Fire Department, University of Utah Health |
| Licenses | Required for EMS providers, with associated application and background check fees |
| Insurance | Volunteer EMS Insurance offered by PEHP, providing comprehensive medical and dental coverage, life insurance, and long-term disability benefits |
| Resources | The Office of EMS and Preparedness offers guidance, tactical communication equipment, and mental health support for responders |
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What You'll Learn

EMS personnel can administer COVID-19 vaccines
In Utah, the Department of Health and Human Services, Office of EMS and Preparedness has established criteria for the use of EMS personnel to administer COVID-19 vaccines. This includes paramedics, Advanced EMTs, and EMT-Basics, who can administer the vaccine to those aged 18 and over.
In California, counties may apply to allow EMS personnel to administer the COVID-19 vaccine. This is done through the Local Optional Scope of Practice, and many counties have already received approval for public vaccinations by paramedics.
The Commissioner of Public Health has also issued an Order to temporarily enlarge the pool of authorized vaccinators to include all EMS personnel working in conjunction with their ambulance services. This Order supersedes the original Order from November 2, 2020, and also extends temporary authorization to medical and nursing students.
MIH and CEMS paramedics are authorized to administer the COVID-19 vaccine to those 18 and older, in accordance with their program's medical director's protocols. This is an important step in ensuring that as many people as possible can receive the vaccine and helps to simplify the process of vaccine distribution.
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EMS responders can be alerted to a person's invisible condition
In Utah, EMS responders can be alerted to a person's invisible condition through the Invisible Condition Alert program. This program allows individuals to voluntarily register an invisible mental or physical condition, such as autism, diabetes, PTSD, dementia, or Parkinson's disease, with the state. By doing so, this information can be added to law enforcement's record management or computer-aided dispatch system. This means that when a person's name or address is inputted into these systems, authorities, including EMS responders, will be notified of the condition.
The goal of this program is to provide first responders with the necessary information and tools to understand and respond appropriately to individuals with invisible conditions. This can help prevent potential misunderstandings and tragic outcomes that may arise when officers or EMS responders encounter individuals with conditions that may explain otherwise concerning behavior. For example, individuals with autism may have difficulty following an officer's or responder's commands or may behave erratically, which without the context of their condition, could be misinterpreted.
Additionally, the program offers individuals with invisible conditions the option to make their diagnosis known and potentially improve their interactions with law enforcement and EMS responders. This can provide peace of mind for both the individuals and their loved ones, knowing that responders have the necessary information to better assist them in times of need.
The Invisible Condition Alert program in Utah was likely influenced by incidents such as the case of Linden Cameron, a 13-year-old autistic boy who was shot and severely wounded by Salt Lake City police in 2020. Despite his mother disclosing his condition and triggers, the outcome underscores the importance of proactive measures to ensure the safety of individuals with invisible conditions during encounters with law enforcement and EMS responders.
It's important to note that participation in the Invisible Condition Alert program is not mandatory, and individuals have the choice to register their invisible conditions if they feel it is beneficial for their safety and well-being. This program demonstrates a step towards protecting both individuals with invisible conditions and law enforcement personnel by providing critical information that can inform their interactions and potentially save lives.
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EMS Medical Directors can request a Microsoft Word document
The role of an emergency medical service (EMS) medical director is multifaceted and complex. It involves overseeing EMS operations, providing medical direction, and ensuring compliance with regulations. EMS Medical Directors are responsible for the care and treatment of patients, and their role is crucial in ensuring the smooth functioning of the EMS system.
In Utah, the Bureau of Emergency Medical Services has developed EMS Protocol Guidelines to provide EMS agencies with up-to-date treatment guidelines and standing orders. These guidelines are the result of collaboration between physicians, EMS medical directors, pediatric emergency medicine specialists, paramedics, and EMTs. They incorporate feedback from various committees and the latest medical research. The guidelines aim to standardize EMS care across Utah, simplifying online medical direction and mutual aid between agencies.
To ensure accessibility, the Utah Bureau of Emergency Medical Services offers the EMS Protocol Guidelines in a Microsoft Word format for EMS Medical Directors. This allows for easy reference and dissemination among EMS personnel. EMS Medical Directors can request this Microsoft Word document by contacting Mark Herrera at [email protected] or 801-232-9138.
The role of the EMS Medical Director in Utah is crucial in implementing these guidelines and ensuring the highest quality of patient care. They are responsible for approving or rejecting recommendations based on appropriateness, cost, and safety. Additionally, EMS Medical Directors in Utah have the authority to grant or suspend medical credentials for EMS providers. This authority is a critical aspect of maintaining the professionalism and competency of EMS personnel in the state.
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$16.67

Volunteer EMS Insurance is available
In Utah, the Department of Health and Human Services (DHHS) is the lead state agency for ESF 8: Public Health & Medical Services. The Office of EMS and Preparedness is responsible for developing and disseminating plans, guidance, and resources for department response and support. The Utah Association of Counties (UAC), in partnership with local agencies, PEHP, and the State of Utah, offers insurance benefits to EMS volunteers serving in rural areas. This insurance is available to volunteers and their family members, providing medical and dental coverage. Open enrollment for 2025 took place from April 15 to May 15, with coverage effective from July 1, 2025.
Volunteer EMS Insurance through UAC offers no-cost life insurance of $50,000 for volunteers, with an additional $10,000 for spouses and dependents. It also includes a no-cost Long-Term Disability benefit that pays $1,000 monthly for disabilities arising from volunteer service. To be eligible for this coverage, volunteers must serve in qualified agencies that are licensed/designated EMS providers, meet rural requirements, and be government agencies. A list of these agencies is provided, and they include fire departments, ambulance services, search and rescue teams, and hospital special service districts.
Additionally, CM&F offers professional liability insurance for volunteer EMTs, providing 24/7 comprehensive coverage. Their insurance plans are flexible, accommodating full-time, part-time, moonlighting, or contracting policies for various professionals, including self-employed healthcare workers. CM&F boasts an easy and fast automated application process, allowing applicants to pay for and receive proof of coverage in minutes through their secure Insured Access Portal.
Volunteering as an EMT can be a fulfilling way to contribute to the community. It requires completing a training course and obtaining certification, with specific requirements varying by state and program. EMT courses are typically offered at community colleges or technical schools.
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EMS care is becoming more uniform across Utah
EMS care in Utah is becoming more uniform as more agencies across the state adopt similar guidelines. These guidelines are developed by a panel of physicians, EMS medical directors, pediatric emergency medicine specialists, paramedics, and EMTs, in collaboration with the State EMS Committee and the Trauma Systems Advisory Committee. The goal is to provide up-to-date treatment protocols and standing orders for EMS agencies, based on the best available medical evidence and expert consensus. This standardization streamlines online medical direction by receiving hospitals and mutual aid between agencies, ultimately enhancing patient care.
One example of this standardization in action is the Community Bridge Program, a joint initiative between the West Valley City Fire Department, the Salt Lake City Fire Department, and the Utah Support Advocates for Recovery Awareness (USARA). This program has implemented a new EMS protocol that allows for the administration of buprenorphine to medically stable adult patients who have received naloxone. These patients are then offered direct enrollment in the U of U Huntsman Mental Health Institute Addiction Recovery Bridge Program.
Another initiative towards uniformity in EMS care is the Invisible Condition Alert program. This program alerts first responders to a person's invisible condition, which may explain otherwise concerning behavior. By providing this information to EMS personnel, they can better understand and respond to the individual's needs.
Furthermore, the Utah Department of Health and Human Services (DHHS) plays a pivotal role in standardizing EMS care. As the lead state agency for ESF 8: Public Health & Medical Services, the DHHS develops and disseminates plans, guidance, and resources for department response and support. They also oversee the CISM Team, which comprises mental health professionals and peer support personnel who assist emergency responders in managing the inherent stress of their profession.
Additionally, Utah has established specific criteria for utilizing EMS personnel in administering COVID-19 vaccines, ensuring a consistent approach across the state. The state also offers Volunteer EMS Insurance through the PEHP, providing comprehensive medical coverage, dental coverage, life insurance, and long-term disability benefits for volunteers serving in qualified agencies.
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Frequently asked questions
EMS responders in Utah provide emergency medical services and strive to offer the highest level of care to patients even before they arrive at the hospital. They also administer COVID-19 vaccines and help patients with behavioural health emergencies.
EMS responders in Utah follow a set of guidelines and protocols developed by a panel of physicians, EMS medical directors, pediatric emergency medicine specialists, paramedics, and EMTs. These protocols are designed to provide up-to-date treatment guidelines and standing orders, incorporating the best medical evidence and expert consensus.
EMS responders in Utah work closely with hospitals to provide seamless patient care. They follow standardised guidelines and protocols that allow for simplified online medical direction by receiving hospitals and improved patient care.











































