
New York hospitals were closed to visitors during the peak of the COVID-19 pandemic. However, as of June 2020, hospitals in New York have been allowed to accept visitors at their discretion. Hospitals have implemented various rules and restrictions to ensure the safety of patients, staff, and visitors. These include limiting the number of visitors, implementing time-limited visits, requiring COVID-19 screenings and temperature checks, and mandating the use of face coverings and other personal protective equipment (PPE).
| Characteristics | Values |
|---|---|
| Number of visitors allowed at a time | 1 |
| Maximum duration of visit | 4 hours per day |
| Screening procedure | Screening for COVID-19 symptoms, temperature checks |
| Safety protocols | Face coverings, "meticulous hand hygiene" |
| Exceptions | Children, those in labor, patients with cognitive disabilities, patients in immediate end-of-life situations |
| Hospitals with eased visitor restrictions | Jacobi, North Central Bronx, Coney Island |
| Mount Sinai Hospital System | 4 additional pre-identified visitors allowed during visitation hours (9 am to 9 pm) |
| Mount Sinai Queens | 1 visitor per patient at a time unless there is an exception |
| Mount Sinai Brooklyn | 2 adult visitors allowed at the bedside at a time |
| New York Eye and Ear Infirmary of Mount Sinai | 2 adult visitors allowed at the bedside at a time |
| Mount Sinai South Nassau | 2 adult visitors allowed daily but only 1 at a time |
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What You'll Learn
- Hospitals can allow visitors at their discretion, as long as they follow state guidelines
- Visitors must wear masks and other PPE, and maintain social distancing
- Visitors will be screened for COVID-19 symptoms and undergo temperature checks
- Hospitals previously barred most visitors to contain the spread of COVID-19
- Exceptions were made for children, those in labour, and patients with cognitive disabilities

Hospitals can allow visitors at their discretion, as long as they follow state guidelines
In June 2020, hospitals in New York were given the go-ahead to allow visitors at their discretion, as long as they followed state guidelines. This came after a ban on visitors during the COVID-19 pandemic, which was implemented to protect patients and curb the spread of the virus.
The state guidelines that hospitals must follow include time-limited visits, mandatory PPE for visitors, and temperature checks upon arrival. Visitors are also required to wear face coverings and practice good hand hygiene. These measures aim to protect the safety of patients, staff, and visitors.
Each hospital can set its own specific rules for visitation, including the number of visitors allowed and the duration of visits. For example, Mount Sinai Hospital in New York allows up to four additional pre-identified visitors during their visitation hours of 9 am to 9 pm. They also have specific rules for different departments, such as psychiatry, where visits must be pre-scheduled.
While hospitals can now allow visitors, they retain the discretion to adjust their visitor policies to ensure safety. This includes limiting the number of visitors and hours of visitation or temporarily prohibiting visitors if necessary. Hospitals with strict guidelines during the pandemic made exceptions for children, those in labor, patients with cognitive disabilities, and patients in immediate end-of-life situations.
The decision to allow visitors back into hospitals in New York was made to balance public health protection and the needs of hospital patients to connect with their loved ones.
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Visitors must wear masks and other PPE, and maintain social distancing
As of June 2020, visitors were once again allowed in New York City public hospitals. However, hospitals implemented several guidelines to curb the spread of COVID-19. Visitors are required to wear masks and other PPE and maintain social distancing.
Upon arrival, visitors will be screened for COVID-19 symptoms and will undergo temperature checks. They must wear face coverings and practice good hand hygiene while in the hospital. Visitors may also be asked to provide their name, address, phone number, and email address for contact tracing purposes.
In Baptist Health Nursing and Rehabilitation Center, visitors must enter through the main front entrance and push the doorbell to contact the receptionist. They will be informed at the lobby if they need to wear a facial shield. Visitors will not be allowed to wander in the hallways or visit other units. If a visitor fails to adhere to the protocols, they will be asked to leave and may not be allowed back unless cleared by Administration.
UVM Health Network – Alice Hyde Medical Center (AHMC) and The University of Vermont Health Network – Champlain Valley Physicians Hospital (CVPH) strongly recommend that visitors wear masks and practice social distancing of at least six feet. Visitors who have tested positive for COVID or exhibit symptoms are required to wait for at least 10 days before entering the facilities.
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Visitors will be screened for COVID-19 symptoms and undergo temperature checks
As hospitals in New York started allowing visitors again after the COVID-19 outbreak, it became crucial to implement safety measures to prevent the spread of the virus within hospitals. One such measure was the screening of visitors for COVID-19 symptoms and temperature checks upon arrival. This was a standard procedure across all 11 public hospitals in New York City, including Mount Sinai Hospital.
The screening process typically involved taking the visitor's temperature and assessing them for any signs or symptoms indicative of COVID-19. This could include checking for fever, cough, shortness of breath, or other respiratory issues. Visitors were also required to wear face coverings and maintain meticulous hand hygiene during their time in the hospital. These measures were designed to protect patients, staff, and other visitors from potential exposure to the virus.
The specific protocols for visitor screening and temperature checks could vary slightly between different hospitals in New York. For example, at Mount Sinai Hospital, visitors were required to be over 12 years old and needed to be accompanied by an adult if they were under 18. Additionally, the hospital implemented a pre-identification system, allowing up to four additional visitors during specified visitation hours.
The screening process for COVID-19 symptoms and temperature checks was just one aspect of the hospitals' overall visitor policies. Other measures included limiting the number of visitors per patient, enforcing time restrictions on visits, and requiring visitors to wear personal protective equipment (PPE). These precautions were essential to mitigate the risk of virus transmission within hospitals and protect the vulnerable patient population.
While the screening process was a critical step in allowing visitors back into hospitals, it was just one component of the comprehensive efforts to manage the COVID-19 situation in healthcare settings. Hospitals in New York also had to make difficult decisions regarding visitation restrictions during the height of the pandemic, such as the ban on visitors implemented by Mount Sinai Hospital System in March 2020. As the situation evolved, hospitals adapted their policies to balance the safety of their patients and staff with the needs of patients to connect with their loved ones.
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Hospitals previously barred most visitors to contain the spread of COVID-19
In March 2020, hospitals in New York barred most visitors in an effort to contain the spread of COVID-19. Exceptions were made only for children, those in labour, patients with cognitive disabilities, and patients in immediate end-of-life situations.
This was part of a broader trend of stay-at-home orders and lockdowns implemented across the United States to control the spread of the virus. These measures aimed to reduce contacts and separate infectious individuals from the general population.
The restriction on visitors to hospitals was particularly heartbreaking for families with loved ones in these institutions. In June 2020, Governor Cuomo announced that hospitals in New York could allow visitors at their discretion, as long as state guidelines were followed. These guidelines included time-limited visits, mandatory PPE for visitors, and temperature checks upon arrival.
Subsequently, all 11 public hospitals in New York City allowed patients to receive visits from one person at a time for up to four hours per day. Visitors were required to undergo COVID-19 symptom screening, temperature checks, wear face coverings, and practice meticulous hand hygiene while in the hospital.
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Exceptions were made for children, those in labour, and patients with cognitive disabilities
In March 2020, at the height of the COVID-19 pandemic, hospitals in New York City barred most visitors to prevent the spread of the virus. Exceptions were made for children, those in labour, and patients with cognitive disabilities. Patients in immediate end-of-life situations were also allowed visitors.
Hospitals that made exceptions for children included Mount Sinai Hospital, which allowed two healthy support persons, 12 years or older, to be present during labour and delivery. Additionally, up to three siblings under the age of 18 could visit, accompanied by an adult, for a maximum of two hours per day.
For patients with cognitive disabilities, Mount Sinai Hospital in New York allowed up to four additional pre-identified visitors during hospital visitation hours of 9 am to 9 pm. These visitors must be over 12 years old and be accompanied by an adult if they are under 18.
In late May 2020, three public hospitals in New York City—Jacobi, North Central Bronx, and Coney Island—participated in a statewide pilot program to test eased visitor restrictions. By June 2020, hospitals in New York City were allowed to start accepting visitors at their discretion, with safety measures in place, including time-limited visits, mandatory PPE, and temperature checks.
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Frequently asked questions
Yes, as of June 2020, visitors are allowed in hospitals in New York.
Visitors must follow state guidelines, including wearing PPE, time-limited visits, and undergoing temperature checks.
Yes, during the COVID-19 pandemic, only one support person was allowed for childbirth and end-of-life situations.
Yes, Mount Sinai Hospital System prohibited visitors to protect patients and staff from COVID-19.
Families expressed concern about the psychological and emotional trauma caused by the separation, especially for residents with dementia.







































