Hailey Tran
Visitors are allowed in the Mater Private Hospital in Dublin and Cork, as well as in Sydney, Australia. However, due to the health and safety of patients, visitors, and staff being a top priority, the hospital has implemented infection prevention and control policies that all visitors must follow. These guidelines include practising good hand hygiene, avoiding social interaction with other visitors and patients, and refraining from visiting if one has any infections, particularly respiratory symptoms, vomiting, or diarrhoea. Visiting hours are flexible, but it is recommended to avoid visiting during mealtimes and rest periods, which are between 1:00 pm and 3:00 pm.
| Characteristics | Values |
|---|---|
| Number of Visitors | Critical circumstances or compassionate grounds: two visitors at a time with no limit on duration or frequency of visits |
| Routine visit/patient’s request: one visitor at a time | |
| Accompanying person (parent/guardian/carer) in children’s services: one accompanying person allowed | |
| Visiting Hours | Flexible |
| Visiting Time | Visits should generally occur away from mealtimes |
| A rest period is encouraged between 1.00 pm – 3.00 pm | |
| Visiting Location | Visits should only occur in the bed space of the patient |
| Age Limit | St. Joseph's Ward and the ICU do not allow children under the age of 12 years old to visit |
| Infection Prevention and Control Reminders | Visitors should not interact socially with other visitors or patients |
| Visitors should pay attention to hand hygiene and use soap and water, or alcohol-based hand sanitisers | |
| Visitors should not visit if they have any infection, particularly if they have respiratory symptoms, vomiting or diarrhoea | |
| Flowers and plants are no longer permitted due to infection control requirements |
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What You'll Learn
Infection prevention and control policies
Visitors are allowed at the Mater Private Hospital, though they must adhere to the hospital's infection prevention and control policies. These policies are in place to protect the health and safety of patients, visitors, and staff, and to reduce the risk of infections, including the transmission of respiratory viruses like COVID-19.
Hand Hygiene
Hand hygiene is crucial for preventing and controlling the spread of infections. Visitors are instructed to wash their hands with soap and water or use the alcohol-based hand sanitizers provided throughout the hospital frequently. If visitors touch any surfaces, such as mobile phones, TV remote controls, bed linen, or their jackets, they should wash their hands again before touching patients or any patient equipment.
Visitor Illness
If a visitor is feeling unwell, especially with respiratory symptoms, vomiting, or diarrhea, they are asked to refrain from visiting the hospital. If a visitor becomes ill during their visit, they should notify a staff member immediately so that the area can be disinfected.
Social Interaction
Visitors are requested to refrain from socializing with other visitors or patients besides the person they have come to see. Visits should generally take place away from mealtimes and only in the patient's bed space.
Children's Visitation
In the Dublin hospital, children under the age of 12 are not permitted to visit St. Joseph's Ward and the ICU. In other circumstances, one parent or guardian is typically allowed to accompany a child during their hospital admission or attendance.
Flower and Plant Policy
Flowers and plants are no longer permitted in any part of the hospital facilities due to infection control requirements.
By following these infection prevention and control measures, visitors can play a positive role in the healing process while ensuring the safety of patients, other visitors, and healthcare staff.
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Visiting hours
Visitors are allowed in the Mater Private Hospital, and they are considered to play an important part in the healing process. However, the hospital has implemented strict guidelines that all visitors must follow to ensure the safety of patients, visitors, and staff.
In terms of visiting hours, the Mater Private Hospital in Dublin has specified that visits should generally occur away from mealtimes. The hospital entrance is open from 6:00 am to 8:00 pm, and visitors are encouraged to avoid visiting between 1:00 pm and 3:00 pm to allow patients to rest. If you wish to visit outside of the specified hours, you should liaise with the Nurse Unit Manager or the Nurse in Charge.
For the Mater Private Hospital's ICU and St. Joseph's Ward in Dublin, children under the age of 12 are not permitted to visit. In routine visits or when visiting at the patient's request, only one visitor is allowed at a time. However, in critical circumstances or on compassionate grounds, two visitors are allowed simultaneously, with no restrictions on the duration or frequency of visits.
To prevent the spread of infections, visitors are advised to follow hand hygiene practices, using soap and water or alcohol-based hand sanitizers. Visitors are also requested not to interact socially with other visitors or patients besides the person they are visiting. Visitors are reminded to only visit if they are healthy and to refrain from visiting if they have any infections, especially respiratory symptoms, vomiting, or diarrhea.
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Visiting length
Visitors are welcome at the Mater Private Hospital, but to protect the health and safety of patients, there are guidelines in place. These guidelines include advice on visiting length, which is recommended to be no more than half an hour at a time. This is because, while visits from friends and relatives can be a boost for patients, staying too long may tire them out. Visitors are encouraged to visit often but for shorter periods.
In critical circumstances or on compassionate grounds, two visitors are allowed at a time with no limit on the duration or frequency of visits. For routine visits or at the patient's request in the absence of critical circumstances, one visitor is allowed at a time. In the case of children's services, one accompanying person (a parent, guardian, or carer) should be supported to be with a child during their hospital admission or attendance.
The Mater Private Hospital also has guidelines in place to reduce the risk of infection. Visitors are asked to pay particular attention to infection prevention and control advice. This includes maintaining hand hygiene by using soap and water or alcohol-based hand sanitizers, especially after touching surfaces such as mobile phones, TV remotes, bed linen, or jackets. Visitors are also advised not to come to the hospital if they have any infections, particularly if they have respiratory symptoms, vomiting, or diarrhea.
Additionally, the hospital suggests that visits generally occur away from mealtimes and only in the bed space of the patient being visited. St. Joseph's Ward and the ICU in the Dublin hospital do not allow children under the age of 12 years old to visit. Flexible visiting hours are supported, but patients may be engaged in treatments before 10:30 am, and a rest period is encouraged between 1:00 pm and 3:00 pm.
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Hand hygiene
Visitors are allowed in the Mater Private Hospital, but they must adhere to the hospital's infection prevention and control policies. Hand hygiene is a crucial factor in preventing and controlling the spread of infections. Here are some detailed guidelines for hand hygiene, especially in a healthcare setting like Mater Private Hospital:
The Importance of Hand Hygiene
When to Practice Hand Hygiene
- Before preparing or eating food
- Before touching your eyes, nose, or mouth
- Before and after changing wound dressings or bandages
- After using the restroom
- After blowing your nose, coughing, or sneezing
- After touching surfaces such as bed rails, doorknobs, or phones
How to Practice Proper Hand Hygiene
The CDC and WHO provide guidelines and recommendations for proper hand hygiene:
- Wet your hands with warm water.
- Use liquid soap or an antiseptic agent, and lather well.
- Rub your hands together, ensuring you clean between your fingers and under your fingernails.
- Continue rubbing for at least 15 seconds, or follow the CDC's guidance of rubbing until your hands feel dry, which should take around 20 seconds.
- If using an alcohol-based hand sanitizer, ensure you cover all surfaces of your hands until they feel dry.
Additional Considerations
It is important to remember that medical gloves do not replace proper hand hygiene. Additionally, visitors should be mindful of not touching surfaces unnecessarily and should wash their hands again if they touch their mobile phones or other surfaces after initially washing their hands. Visitors should also refrain from visiting if they have any infections, especially those with respiratory symptoms, vomiting, or diarrhea.
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Visiting location
Mater Private Hospital, Dublin
The Mater Private Hospital in Dublin offers a range of urgent rapid-access services, including Emergency Departments and Urgent Cardiac Care departments. Visitors are allowed, but they must adhere to the hospital's infection prevention and control policies. Visits should take place away from mealtimes and in the patient's bed space. Children under 12 are not allowed to visit St. Joseph's Ward and the ICU. Visitors are asked to use soap and water or alcohol-based hand sanitizers, and to avoid visiting if they have any infections, particularly respiratory symptoms, vomiting, or diarrhoea.
Mater Private Hospital, Cork
The Cork branch of the Mater Private Hospital also offers urgent rapid-access services, including Emergency Departments and Urgent Cardiac Care. While specific visiting guidelines for this location could not be found, the Mater Private Network emphasizes the importance of visitor health and safety and has revised its policies for visitors to all its hospitals.
Mater Hospital, North Sydney
The Mater Hospital in North Sydney has flexible visiting hours, with the hospital entrance open from 6:00 am to 8:00 pm. Visitors are encouraged to avoid visiting before 10:30 am, as patients may be engaged in treatments, and to respect the rest period between 1:00 pm and 3:00 pm. Visiting outside of the hospital's open hours can be organized by liaising with the Nurse Unit Manager or Nurse in Charge. Parking is available at the hospital and the Mater Clinic, with an entrance on Rocklands Road, and additional parking is available at the Poche Centre.
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Frequently asked questions
Yes, visitors are allowed, but only one visitor is allowed at a time for routine visits or at the patient's request in the absence of critical circumstances or compassionate grounds.
Yes, visitors must adhere to the Mater Private Network's infection prevention and control policies at all times. Visitors should not interact socially with other visitors or patients other than the person they are visiting. Visits should occur away from mealtimes and only in the bed space of the patient.
Yes, children under the age of 12 are not allowed to visit the St. Joseph's Ward and the ICU.
Yes, visitors are advised to maintain hand hygiene and use soap and water or alcohol-based hand sanitisers throughout the hospital. Visitors are also requested to avoid visiting if they have any infections, particularly if they have respiratory symptoms, vomiting, or diarrhoea.
The Mater Hospital in Sydney has flexible visiting hours. However, before 10:30 am, patients may be engaged in treatments with the care team. A rest period is encouraged between 1:00 pm and 3:00 pm for the well-being of the patients. The hospital entrance is open from 6:00 am to 8:00 pm.
