Logan Reid
Volunteering at a hospital is a great way to provide support to patients, families, and staff. Hospitals usually have a dedicated volunteer services department that coordinates and oversees volunteer activities. There are various ways to volunteer at a hospital, depending on your interests, age, and skills. Some hospitals may require volunteers to complete an application process, including an interview, and provide proof of certain vaccinations and a health screening to ensure the safety and well-being of everyone involved. Volunteers can contribute in different capacities, such as providing entertainment and socialization to patients, assisting with wayfinding and reception, or offering specialized skills like therapy animal training.
| Characteristics | Values |
|---|---|
| Volunteer services | Phone or email contact |
| Volunteer opportunities | Patient-facing, fundraising, community groups, therapy animal services, door greeters, receptionists, etc. |
| Application process | Online or via the hospital's volunteer services department |
| Application requirements | Skills, basic work history, background check, health screening, physical examination, vaccination history |
| Interview process | In-person or online |
| Training | Online or in-person |
| Minimum age | 16 years old |
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What You'll Learn
Application and interview process
Hospitals do allow visits for volunteering services, but the application process and requirements vary by hospital. For example, St. Jude Children's Research Hospital requires volunteers to be at least 18 years old, not enrolled in high school, and live within 50 miles of the hospital. They also require a criminal background check and a valid Social Security Number. On the other hand, Children's Hospital Pittsburgh offers both a Hospital Volunteer Program for individuals 18 years of age and older and a Teen Volunteer Program that accepts applicants ages 15 to 17.
Before beginning the application process, it is important to review the eligibility requirements and commitment expectations of the hospital's volunteer program. Some hospitals may require health and immunization screening documents, such as a tuberculosis (TB) test, to be submitted along with the application. Additionally, certain hospitals may have specific age requirements or only accept applications during certain periods. For example, Northwestern Medicine accepts volunteer applications for all sites except their Chicago location, but teens and college students interested in summer-only service in 2025 must apply between December 15, 2024, and March 1, 2025.
The application process for volunteering at a hospital typically involves submitting an application form and participating in an interview. Some hospitals may also require additional steps, such as orientation or training sessions. It is important to note that the interview process for hospital volunteering can be similar to a job interview, with questions covering your skills, qualifications, and personality. Interviewers may ask about your communication and interpersonal skills, as well as your ability to connect with others and provide emotional support to patients and their families. They may also inquire about your previous volunteer or work experience, including any administrative tasks you have performed or projects that required problem-solving skills.
During the interview, you may also be asked to describe the activities you are interested in or the processes you want to learn about. This helps the interviewers determine which areas of the hospital you would be best suited for and how your volunteer work can align with your career or academic goals. For example, if you are studying pre-med, you may express an interest in understanding triage procedures in the emergency room, which can be beneficial for your future career as a trauma surgeon. It is important to showcase your motivation and how your skills can contribute to a positive and compassionate environment for patients, visitors, and staff.
Some hospitals may also offer group volunteer opportunities for corporations, businesses, schools, and organizations. In such cases, each individual within the group is typically required to become a fully credentialed volunteer and make a regular commitment to the hospital's volunteer program. These groups participate in specific, approved assignments, and interested parties can usually contact a designated person within the hospital's volunteer services department for more information.
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Training and orientation
Understanding the Requirements
Before beginning your volunteer journey at a hospital, it's important to understand the specific requirements and expectations of the role. Hospitals usually outline the necessary qualifications, skills, and time commitments needed for each volunteer position. Make sure to review this information carefully to ensure that you can meet the demands of the role.
Completing the Application Process
Most hospitals require prospective volunteers to submit an application. This application will typically include a skills assessment and a work history overview. Some hospitals may also require a background check to ensure the safety and well-being of everyone involved. It's important to carefully follow the application instructions and provide all the necessary information.
Interview and Assessment
After submitting your application, you may be invited for an interview with the hospital's volunteer services department. This interview allows the hospital to learn more about your interests, motivations, and relevant experience. Be prepared to discuss your skills, volunteer or work history, and why you want to volunteer at the hospital. Some hospitals may also require you to complete an online assessment or health screening to ensure your suitability for the role.
Once you have been accepted as a volunteer, you will need to complete any required training and orientation sessions. These sessions are designed to prepare you for your role and ensure your safety and the safety of those you will be interacting with. Training may cover topics such as safety procedures, health and hygiene protocols, and an overview of the hospital's policies and procedures. Orientation sessions, often called "Welcome Sessions," introduce you to the hospital environment, help you understand the hospital's mission and values, and provide an opportunity to meet other volunteers and staff members.
Specific Requirements for Patient Interaction
If your volunteer role involves direct interaction with patients, there may be additional requirements. Some hospitals, such as Children's Wisconsin, mandate that volunteers provide proof of specific vaccinations or immunity, such as measles, mumps, rubella, and varicella. TB tests and annual flu shots may also be required for the safety of both volunteers and patients. These requirements vary by location and the type of volunteer work, so be sure to inquire about them during the application process.
Flexibility and Adaptability
Volunteering in a hospital setting often requires flexibility and adaptability. Volunteers typically have the freedom to create their own schedules, but they should also be prepared to fill in where needed. Hospitals value volunteers who are willing to take on diverse tasks and demonstrate initiative. Whether it's interacting with patients, supporting families, or assisting staff, volunteers play a crucial role in the smooth operation of the hospital.
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Health and safety requirements
Hospitals usually have specific health and safety requirements that must be met before volunteers can begin their work. These requirements vary depending on the hospital and the nature of the volunteer work. Here are some general health and safety requirements that are often necessary for volunteers in hospitals:
- Training and Orientation: Volunteers are typically required to undergo training and orientation sessions before starting their duties. This includes learning about safety procedures, hospital policies, and other important information relevant to their volunteer role. Some hospitals may offer online training courses, while others may conduct in-person sessions.
- Medical Clearance: Some hospitals require volunteers to undergo a physical examination or health screening to ensure they are not at risk of infecting patients, especially those who are ill or immunocompromised. This may involve completing a medical form signed by a physician.
- Drug and Background Checks: Certain hospitals mandate drug screening tests for volunteers. Additionally, background checks are often necessary to ensure the safety of patients, staff, and other volunteers. These checks may include providing sensitive information, such as social security numbers.
- Personal Protective Equipment (PPE): Volunteers should be provided with appropriate PPE based on their duties. This could include items such as gloves, masks, or other protective gear to minimize the risk of infection or injury.
- Safety Procedures: Hospitals should have clear safety procedures in place to prevent accidents and injuries. Volunteers should be instructed on how to properly perform their tasks, including any potential risks and how to mitigate them. This may include instructions on handling heavy items, navigating slippery or uneven floors, and using ladders safely.
- Emotional Support: Volunteering in a hospital setting can sometimes be emotionally challenging. Hospitals should provide volunteers with the necessary support and resources to manage their emotional well-being. This may include access to counselling services or debriefing sessions after particularly difficult experiences.
- Supervision and Guidance: Volunteers should always be supervised by appropriate hospital staff. Supervisors ensure that volunteers are performing their tasks safely and provide guidance and assistance as needed. Volunteers should feel comfortable approaching their supervisors with any questions or concerns.
These health and safety requirements are implemented to protect both the volunteers and the patients they serve. By adhering to these measures, hospitals can create a safe and supportive environment for everyone involved.
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Types of volunteer work
Hospitals offer a variety of volunteer opportunities that cater to different interests, ages, and skill sets. Volunteering at a hospital can be patient-facing or involve working behind the scenes. Here are some common types of volunteer work available in hospitals:
Patient Interaction
Volunteers can work directly with patients to provide support and assistance. This may include reading to patients, playing with sick children, or spending time with the elderly. Volunteers can also assist with patient advocacy, counselling, and fundraising to support the hospital's priorities and improve the patient experience. Some volunteers bring therapy or emotional support animals to visit patients, helping to boost morale.
Administrative Tasks
Volunteers can assist with administrative tasks such as answering phones, taking messages, and directing callers to the appropriate departments. They can also act as door greeters, helping patients and visitors find their way around the hospital and providing them with the information they need.
Special Programs
Volunteers with specific skills or interests may create special programs to utilise their talents and benefit the hospital community. For example, volunteers at NYC Health + Hospitals have developed programs that reflect their unique skills and interests, contributing to the hospital in diverse ways.
Community Outreach
Hospitals often work closely with community groups to advance their mission and raise awareness. For instance, Children's Health in Dallas collaborates with The Women's Auxiliary, a community group that raises funds, offers uplifting activities for patient families, and provides support to hospital staff. Volunteers can get involved with these community groups to help organise events, raise funds, and spread the word about the hospital's work.
Training and Orientation
Volunteers are often required to undergo training and orientation sessions specific to the hospital they are serving. Some hospitals, like NYC Health + Hospitals, offer free training programs that can benefit volunteers by providing them with new skills applicable to their professional lives. Volunteers may also be asked to complete background checks and physical examinations to ensure their wellness and suitability for certain tasks.
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Benefits of volunteering
Volunteering in hospitals is a rewarding activity that offers numerous benefits to individuals and communities worldwide. Here are some key advantages of volunteering in hospitals:
Gaining Hands-on Experience and Knowledge
Volunteering in a hospital setting provides individuals with invaluable hands-on experience in the healthcare field. It offers a unique opportunity to learn about medical practices and procedures, enhancing one's understanding of patient care. Volunteers can observe how treatments are administered and witness the inner workings of healthcare support systems, gaining exposure to different medical specialties. This experience can be especially valuable for students exploring healthcare career paths or professionals seeking to broaden their expertise.
Professional Development and Networking
Hospital volunteering fosters professional development by helping individuals acquire valuable skills such as communication, teamwork, problem-solving, and leadership. These transferable skills can enhance resumes and increase employability across various sectors. Additionally, interacting with healthcare professionals and other volunteers creates networking opportunities and potential mentorship connections, which can lead to career guidance and insights.
Personal Growth and Health Benefits
Volunteering in hospitals has been shown to positively impact mental and physical health. It reduces stress, increases positive emotions, and provides a sense of purpose and fulfilment. The act of helping others and contributing to the community boosts well-being and gives volunteers a sense of meaning. Volunteering also promotes social interaction and connection, allowing individuals to form lasting friendships and broaden their worldview.
Flexibility and Variety
Hospital volunteering offers a high degree of flexibility, with volunteers typically able to create their own schedules. Hospitals have diverse departments and areas where volunteers can contribute, including patient-facing roles, administrative support, fundraising, and community outreach. This variety ensures that volunteers can find roles that align with their interests, skills, and availability, making their contributions enjoyable and meaningful.
Making a Meaningful Impact
Volunteering in hospitals allows individuals to make a tangible difference in the lives of patients, their families, and the wider community. Whether it's through direct patient interaction, fundraising for hospital priorities, or supporting healthcare professionals, volunteers contribute to improving the quality of healthcare services and enhancing the patient experience. This sense of contributing to a larger cause can be deeply rewarding and empowering for volunteers.
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Frequently asked questions
The minimum age to volunteer at a hospital varies. For example, at Stanford Health Care, the minimum age is 16 years old, while Children's Hospital Los Angeles accepts volunteers aged 15-17 in their High School Summer Volunteer Program.
Hospitals have many departments, and volunteers can support over 100 different departments. Some examples of volunteer roles include door greeters, receptionists, entertainers, and fundraisers. Volunteering does not have to be patient-facing, and some hospitals offer Student Volunteer Programs and Volunteer Pet Therapy Programs.
Most hospitals require volunteers to complete an application, interview, and training process. Volunteers may also need to undergo background checks and health screenings, including providing proof of certain vaccinations.
You can visit your local hospital and contact the volunteer services department by phone or email to inquire about available opportunities. You can also check online for volunteer applications and requirements.
