
Hospital passports are designed to help people with disabilities communicate their health and social needs to healthcare professionals. They contain information about the patient's medical history, allergies, medications, and communication preferences. Hospital passports are especially useful for patients with learning disabilities, intellectual disabilities, or cognitive impairments, as they can include details about sensory processing difficulties, pain indicators, and reasonable adjustments that can be made to improve the patient's comfort and experience. These passports are transferable across hospitals in the UK, empowering individuals with complex medical histories to take responsibility for their health and ensuring consistent care.
| Characteristics | Values |
|---|---|
| Purpose | To give hospital staff information about a patient's health and social needs and guide them on how to support the patient |
| Target Users | People with learning disabilities, intellectual disabilities, cognitive impairments, or multiple serious chronic illnesses |
| Content | Demographics, doctor visits, allergies, lab test results, immunizations, medications, and medical consent information |
| Benefits | Improves patient care, reduces errors, cuts costs, prevents drug interactions, facilitates transition to adult health services, and empowers patients |
| Format | Internet-based health record |
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What You'll Learn

Hospital passports for patients with learning disabilities
A hospital passport is a document about an individual's health needs, interests, likes, and dislikes. It also contains information on how they communicate and any reasonable adjustments they might require. Hospital passports are particularly useful for patients with learning disabilities.
People with learning disabilities may find it challenging to learn, understand, or perform certain tasks. A learning disability may coexist with other conditions, such as language disorders, social communication difficulties, sensory processing issues, or autistic spectrum disorders, which can further complicate healthcare access. Hospital passports help address these challenges by providing healthcare professionals with crucial information about the patient's needs and preferences.
For instance, a hospital passport can indicate whether a patient uses Makaton or symbols to communicate or if they need information to be conveyed slowly and clearly. It can also list the signs that a person may exhibit when in pain, which is especially valuable for those who cannot verbalize their discomfort. Additionally, the passport can specify the patient's interests outside of the hospital, such as their favourite activities, toys, or television shows.
By referring to a patient's hospital passport, healthcare professionals can make informed decisions and provide tailored care. This can include making reasonable adjustments, such as accommodating specific sensory needs or ensuring the presence of a learning disability nurse. Having a hospital passport empowers individuals with learning disabilities to take control of their health and ensures they receive support that aligns with their unique needs and preferences.
It is beneficial to prepare a hospital passport in advance of a hospital visit. This proactive approach enables patients to communicate their requirements effectively and ensures that healthcare providers are aware of any necessary adjustments beforehand. Hospital passports facilitate a more positive and comfortable hospital experience for individuals with learning disabilities.
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Hospital passports for children with complex medical histories
A hospital passport is a document that contains important information about a child's health and medical history. It is specifically useful for children with complex medical histories, learning disabilities, or other lifelong disabilities. This allows healthcare professionals to provide safe and effective care that is tailored to the individual needs of the child.
The passport can include details such as the patient's likes and dislikes, interests and hobbies, and communication preferences. For instance, knowing if a patient uses Makaton or symbols, or if they need the speaker to speak slowly and clearly, can greatly improve the patient's experience. It can also include information on any sensory processing difficulties the patient may have, such as a struggle with beeps and alarms, or distress when having their oxygen saturation measured. This allows healthcare professionals to plan their management and alter the environment to suit the patient's needs.
Additionally, hospital passports can be clinically focused, resembling treatment summaries. They can include information on treatments such as chemotherapy or radiotherapy, and the insertion of devices like CVADs. This type of passport is particularly useful for conditions that require ongoing monitoring or scanning and can facilitate the transition from child to adult health services.
Hospital passports are not just for children, but also for adults with intellectual or learning disabilities. They enable reasonable adjustments to be made, such as clearer explanations, the provision of specialist equipment, or the availability of side rooms or reclining chairs. This promotes person-centred care and improves the overall care journey for the patient.
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What is included in a hospital passport
A hospital passport is a document that contains important information about an individual's health and social needs. It is designed to help hospital staff provide person-centred care and treatment, ensuring everyone has fair access to good-quality healthcare. It is particularly useful for patients with learning disabilities, intellectual disabilities, cognitive impairments, or multiple serious chronic illnesses.
- Communication preferences: This includes any specific ways the patient communicates, such as using Makaton or symbols, or the need for clear and slow speech.
- Sensory processing difficulties: Information about any struggles with beeps, alarms, or specific procedures like measuring oxygen saturation.
- Signs of pain: For patients who cannot verbalize, listing the signs that indicate they are in pain can be invaluable.
- Likes and dislikes: Knowing what a patient likes and dislikes can help staff support them when they are upset or distressed.
- Daily living skills: Details about the person's daily activities and support needs.
- Details of support network: Information on the people involved in the person's support and care.
- Appointment and hospital stay arrangements: Guidance on the best way to arrange appointments, hospital stays, and transport.
- Treatment summaries: Some hospital passports may include clinically focused information, such as treatment histories (e.g., chemotherapy or radiotherapy) and device insertions (e.g., CVADs).
Hospital passports are completed by the individual or their caregiver and are reviewed before being uploaded to the person's electronic hospital records. They empower patients, especially those with complex medical histories, to take responsibility for their health.
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How to access a hospital passport
A hospital passport is a document designed to provide hospital staff with essential information about a patient's health and social needs. It guides staff on how to best support the patient during their hospital stay. Hospital passports are particularly useful for patients with learning disabilities, intellectual disabilities, cognitive impairments, or multiple serious chronic illnesses.
- Identify the purpose: Hospital passports are typically designed for individuals with learning disabilities or complex medical histories. Understanding the purpose of the hospital passport will help you tailor the content accordingly.
- Gather personal information: Include basic personal details such as name, date of birth, address, and contact information. You may also want to mention any relevant family members or caregivers.
- Outline medical history: Provide a comprehensive summary of the individual's medical history, including any current or previous diagnoses, medications, treatments (such as chemotherapy or radiotherapy), and relevant procedures or surgeries.
- Detail health and social needs: Specify any reasonable adjustments that would make hospital visits easier for the individual. This may include sensory processing difficulties, communication preferences, and pain recognition. For example, a patient may struggle with beeps and alarms or have specific communication needs, such as using Makaton or symbols.
- List likes and dislikes: Include information about what the person likes and dislikes. This can help hospital staff to know what may upset the patient and how to provide comfort or distraction during procedures.
- Provide guidance on emotional support: Offer guidance to hospital staff on how to support the individual if they become upset or distressed. This may include specific strategies or techniques that have worked in the past.
- Obtain a doctor's letter: In some cases, a doctor's letter may be required to accompany the hospital passport. This letter can explain the individual's learning disability or health condition and any necessary accommodations.
- Download or obtain a template: Many organizations provide downloadable hospital passport templates. These templates can guide you in ensuring you include all the necessary information.
- Regularly review and update: Remember to review and update the hospital passport as needed. This ensures that the information remains accurate and relevant, especially if the individual's health condition or needs change over time.
By following these steps, you can create or access a hospital passport that effectively communicates the patient's needs and helps hospital staff provide personalized and informed care.
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Benefits of hospital passports
Hospital passports are a valuable tool for patients with learning disabilities, intellectual disabilities, cognitive impairments, or ongoing health needs. They contain essential information about a patient's needs, preferences, and medical history, enabling healthcare professionals to provide tailored support and enhanced clinical assessments.
One of the key benefits of hospital passports is improved communication between patients and healthcare providers. The passports include details such as communication preferences, likes and dislikes, and pain indicators, helping healthcare professionals better understand and support their patients. This is especially beneficial for individuals who struggle with communication or have specific sensory processing difficulties.
Hospital passports also facilitate the transition from child to adult health services, empowering young adults to take responsibility for their health. They can provide a comprehensive overview of a patient's complex medical history, including treatments such as chemotherapy or radiotherapy, and device insertions. This information assists healthcare professionals in making informed decisions and providing continuity of care.
Additionally, hospital passports can be used to request reasonable adjustments for individuals with learning disabilities. By indicating the need for extra support, patients can ensure they receive the necessary assistance during appointments or hospital stays. This may include bringing a family member or carer to appointments or accessing the support of a learning disability nurse.
Hospital passports are designed to be transferable across hospitals in the UK, providing a consistent and convenient way for patients to communicate their needs wherever they receive care. They empower patients to take an active role in their healthcare journey and ensure that their unique needs and preferences are respected and accommodated.
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Frequently asked questions
A hospital passport is a document that contains information about a patient's health and social needs, as well as guidance for staff on how to best support them. It is particularly useful for patients with learning disabilities, communication difficulties, or other conditions that make accessing healthcare difficult.
Hospital passports are primarily used by patients with learning disabilities or cognitive impairments. They can also be beneficial for children and young people with complex medical histories and those with multiple serious chronic illnesses.
Hospital passports improve patient care by providing healthcare professionals with important information about the patient's needs, likes, dislikes, and communication preferences. This can help reduce distress and enhance clinical assessments and disease management. Additionally, hospital passports can prevent drug interactions and reduce costs by eliminating unnecessary tests and prescriptions.
Hospital passports are typically completed by the patient or their family and then shared with healthcare providers. They can be paper-based or internet-based, with some organisations offering online portals for authorised providers to access patient information.





















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