Claire Dawson
Veterans in the Philippines can access health care services through the VA Sierra Pacific Network (VISN 21), one of 18 Veterans Integrated Service Networks (VISNs) in the VHA. VISN 21 serves veterans in Northern and Central California, Nevada, Hawaii, the Philippines, and US territories in the Pacific Basin. The network has 67 sites of care, including seven VA medical centers and 56 community-based outpatient clinics.
| Characteristics | Values |
|---|---|
| VA Hospital in the Philippines | VISN 21, Veterans Integrated Service Networks |
| Areas served | Northern and Central California, Nevada, Hawaii, the Philippines, and U.S. Territories in the Pacific Basin |
| Number of sites of care | 67 |
| Number of VA medical centres | 7 |
| Number of community living centres | 7 |
| Number of community-based outpatient clinics | 56 |
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What You'll Learn
VA Sierra Pacific Network (VISN 21)
The VA Sierra Pacific Network (VISN 21) is one of 18 Veterans Integrated Service Networks (VISNs) in the Veterans Health Administration (VHA). VISN 21 serves veterans in northern and central California, Nevada, Hawaii, the Philippines, and other U.S. territories in the Pacific basin, including Guam, American Samoa, and the Commonwealth of the Northern Mariana Islands. The network covers a vast area of over 294,000 square miles and provides healthcare services to 475,000 veterans.
VISN 21 consists of 67 sites of care, including seven VA medical centers, seven co-located community living centers, and 56 community-based outpatient clinics. The seven major healthcare systems within VISN 21 are:
- Central California Health Care System
- Northern California Health Care System
- Pacific Islands Health Care System
- Palo Alto Health Care System
- San Francisco VA Health Care System
- Sierra Nevada Health Care System
- Manila Outpatient Clinic
The network boasts highly successful clinical affiliations with prestigious universities in medicine, nursing, and allied health professions. It hosts the largest number of Centers for Excellence in the VHA and receives the most research funding. VISN 21 also has collaborative relationships with its Department of Defense partners. The patient satisfaction measures for inpatient and outpatient care in VISN 21 are often on par with or exceed the VHA national average.
The VISN 21 Chief Veteran Experience Officer oversees the Veteran Experience and Patient Advocacy Programs and is committed to the High Reliability Organization (HRO) and the VA Core Values (I CARE). The officer's role emphasizes improving the veteran experience, advocating for veterans and their families, understanding the voice of the veteran through qualitative data review, and delivering exceptional customer service and experiences.
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Veterans Integrated Service Networks
The United States Department of Veterans Affairs is comprised of 18 (or 19, according to another source) Veterans Integrated Service Networks, or VISNs. These are regional care systems that work together to meet local healthcare needs and provide greater access to care. VISNs are hierarchically organized within each system by division level of care or type.
VISN 12, also known as the VA Great Lakes Health Care System, serves veterans residing in Illinois, the Upper Peninsula of Michigan, Wisconsin, and northwestern Indiana. It also includes portions of several other states, including Alabama, Arkansas, Florida, Louisiana, Mississippi, Missouri, Oklahoma, and Texas.
VISN 19 serves an area covering Colorado, Montana, Oklahoma, Utah, Wyoming, and portions of Idaho, Kansas, Nebraska, Nevada, and Texas. This network also includes parts of Alaska, California, Guam, Hawaii, and the Philippines, among other states and territories.
Other VISNs include portions of the following states and territories:
- Connecticut
- Maine
- Massachusetts
- New Hampshire
- Rhode Island
- Vermont
- New York
- New Jersey
- Delaware
- Ohio
- Pennsylvania
- West Virginia
- North Carolina
- Virginia
- Alabama
- Georgia
- South Carolina
- Florida
- Georgia
- Puerto Rico
- U.S. Virgin Islands
- Arkansas
- Indiana
- Kentucky
- Michigan
- Indiana
- Kentucky
- Mississippi
- Tennessee
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Comprehensive health care services
The VA Sierra Pacific Network (VISN 21) is one of 18 Veterans Integrated Service Networks (VISNs) in the VHA. VISN 21 serves veterans in Northern and Central California, Nevada, Hawaii, the Philippines, and US Territories in the Pacific Basin.
VISN 21 provides comprehensive health care services through 67 sites of care, including seven VA medical centres, seven co-located community living centres, and 56 community-based outpatient clinics. The network has highly successful clinical affiliations with prestigious universities in the areas of medicine, nursing, and allied health professions.
VISN 21 hosts the largest number of Centres for Excellence in the VHA and receives the most research funding. It works collaboratively with its Department of Defense partners and performs well in inpatient and outpatient satisfaction measures, often exceeding the VHA national average.
The network is overseen by Dr Regina Godbout, who was appointed Chief Medical Officer in 2020. Dr Godbout received her medical degree from Chicago Medical School and completed her Internal Medicine Residency at the University of California, San Francisco. She also served in the Navy and worked at Balboa Naval Hospital and Marine Corps Base Camp Pendleton.
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Clinical affiliations with prestigious universities
The VA healthcare system in the Philippines demonstrates its commitment to excellence by fostering strong clinical affiliations with prestigious universities. These partnerships are integral to advancing healthcare services for veterans and enhancing the overall standard of medical education and research in the country. Here are some details about these valuable affiliations:
University of the Philippines Manila
The VA clinic in Manila maintains a close affiliation with the University of the Philippines Manila, a leading medical university in the country. This partnership provides a wealth of benefits for both parties. On the one hand, VA clinicians and staff gain access to the university's cutting-edge research and innovative medical techniques. This collaboration ensures that veterans receive the most advanced and effective treatments available. Additionally, the university's students have invaluable opportunities for hands-on training and internships within the VA system, contributing to their education and potentially fostering future careers in veteran care.
Philippine General Hospital
The Philippine General Hospital (PGH) is a renowned tertiary training hospital in Manila and serves as the primary teaching hospital of the University of the Philippines College of Medicine. Through its affiliation with PGH, the VA gains access to a diverse range of medical specialties and subspecialties. This collaboration ensures that veterans have access to specialized care, benefiting from the expertise of PGH's highly skilled medical professionals. Moreover, PGH residents and interns gain exposure to the unique healthcare needs of veterans, fostering a comprehensive understanding of various medical disciplines.
St. Luke's Medical Center
St. Luke's Medical Center, consistently ranked as one of the best hospitals in the Philippines, is another esteemed institution with which the VA maintains a clinical affiliation. This partnership brings together St. Luke's exceptional patient care and advanced medical technology with the VA's dedication to serving veterans. Veterans benefit from St. Luke's expertise in fields such as cardiology, oncology, and orthopaedics, ensuring they receive world-class treatment. Furthermore, St. Luke's provides educational opportunities for VA staff, helping them stay abreast of the latest advancements in medicine.
Through these strategic affiliations, the VA in the Philippines gains access to a wealth of medical expertise, innovative treatments, and educational resources. These partnerships not only enhance the quality of care for veterans but also contribute to the overall advancement of healthcare in the country, benefiting the wider community. These collaborations exemplify the VA's commitment to providing the best possible healthcare services for those who have served their nation.
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Dr. Regina Godbout, Chief Medical Officer
Dr. Regina Godbout is the Chief Medical Officer of the VA Sierra Pacific Network, VISN 21, located in Pleasant Hill, California. Appointed on August 17, 2020, Dr. Godbout oversees all clinical programs, operations, and services for the network. VISN 21 is one of 18 Veterans Integrated Service Networks (VISNs) in the VHA. It serves veterans in Northern and Central California, Nevada, Hawaii, the Philippines, and US Territories in the Pacific Basin. With 67 sites of care, VISN 21 provides comprehensive health care services through 7 VA medical centers, 7 co-located community living centers, and 59 community-based outpatient clinics.
Dr. Godbout's medical career began with a degree from Chicago Medical School/Rosalind Franklin University of Medicine in 1994. She then completed her Internal Medicine Residency at the University of California, San Francisco, in 1997. Following her education, she served in the Navy, where she completed the Advance Traumatic Life Saving (ATLS) course, the Combat Casualty Care Course, and the Fleet Hospital Operations Field Training Course. Her Navy service also included postings at Balboa Naval Hospital and Marine Corps Base Camp Pendleton. After her military service, Dr. Godbout joined a multi-specialty care practice in the Seattle area.
As Chief Medical Officer, Dr. Godbout holds direct responsibility for patient safety, risk management, systems redesign, innovation, performance improvement, and accreditation and regulatory oversight. Her role ensures the highest standards of quality, safety, and reliability in the network. VISN 21 boasts the largest number of Centers for Excellence in the VHA and receives the most research funding. It consistently meets or exceeds the VHA national average for inpatient and outpatient satisfaction.
The VA Sierra Pacific Network is committed to supporting veterans through a range of services and programs. These include life insurance programs, safeguarding benefits, and volunteer opportunities. Additionally, the network provides resources for veterans in crisis through the Veterans Crisis Line and suicide prevention initiatives.
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Frequently asked questions
Yes, there are VA hospitals in the Philippines.
The VA Sierra Pacific Network (VISN 21) serves veterans in Northern and Central California, Nevada, Hawaii, the Philippines, and US Territories in the Pacific Basin.
VISN 21 has 67 sites of care, providing comprehensive health care services through 7 VA medical centres, 7 co-located community living centres, and 56 community-based outpatient clinics.
Regina Godbout is the Chief Medical Officer of the VA Sierra Pacific Network.
Dr Godbout received her medical degree from Chicago Medical School/Rosalind Franklin University of Medicine. She completed her Internal Medicine Residency at the University of California, San Francisco, and served in the Navy.
