
Kaiser Permanente provides a range of resources for people experiencing a mental health crisis, including suicidal thoughts. They recommend calling 911 or going to an emergency room and explicitly stating that you are having a mental health crisis. Kaiser Permanente also offers a Suicide and Crisis Lifeline at 988 and a Crisis Text Line that can be accessed by texting HOME to 741741. While Kaiser has faced scrutiny for its mental health services, with accusations of inadequate treatment and long waits for therapy appointments, they have also invested in expanding and improving mental health services.
Characteristics | Values |
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Kaiser Permanente's advice for those dealing with a mental health crisis | Call 911 or go to an emergency room and tell them you're having a mental health crisis. If you're struggling but not in danger, reach out to your sources of support, such as a trusted friend or relative. Call a crisis hotline for advice and support. Call your doctor or mental health professional to help you decide on your next steps. |
Kaiser Permanente's advice for those dealing with thoughts of suicide | Call the Suicide and Crisis Lifeline at 988. Call 1-800-273-TALK (1-800-273-8255). Text HOME to 741741 to access the Crisis Text Line. Go to 988lifeline.org for more information or to chat online. |
Kaiser Permanente's advice for those dealing with warning signs of suicide | Call your doctor or seek immediate medical care. Warning signs include feeling like giving away possessions, using drugs or drinking alcohol heavily, talking or writing about death, and spending a lot of time alone. |
Kaiser Permanente's advice for those who have dealt with a mental health crisis before | Think about what happened, what brought it on, and what symptoms you had. Consider if your current symptoms are similar or worse. If you think you could be in danger, get help right away. |
Kaiser Permanente's mental health services | Kaiser Permanente provides mental health services to its members. However, not all treatments or services are covered benefits for members. |
Kaiser Permanente's response to accusations of inadequate mental health services | Kaiser Permanente has been accused of pressuring seriously ill mental health patients to accept government assistance for long-term hospitalizations. In 2015, an 83-year-old patient committed suicide by jumping from a Kaiser clinic, with her family attributing it to Kaiser's inadequate mental health care. Kaiser responded that the patient had received frequent psychiatric counselling and access to mental health professionals. |
What You'll Learn
- Kaiser Permanente provides access to mental health services and crisis support
- Kaiser has been accused of providing inadequate mental health treatment
- Kaiser encourages people to call 911 or go to an emergency room if they are experiencing a mental health crisis
- Kaiser provides a list of warning signs of suicide and encourages people to seek help if they notice these signs
- Kaiser offers resources and support for people struggling with mental health issues
Kaiser Permanente provides access to mental health services and crisis support
Kaiser Permanente members can access mental health services without a referral. They can call to connect with a mental health specialist, who will assess their needs and offer a phone, video, or in-person appointment. Additionally, Kaiser Permanente supports policies that improve access to mental health resources, such as funding state crisis-response teams and 24/7 crisis support services. They also advocate for mental health education and training in schools to break cycles of trauma and prevent adverse childhood experiences.
In terms of crisis support, Kaiser Permanente provides a 24/7 Suicide & Crisis Lifeline. Individuals can call or text 988 to connect with a crisis-trained counselor. This service is free and confidential, and available to anyone, regardless of whether they are a Kaiser Permanente member. If someone is experiencing a mental health emergency, they can also call 911 or go to the nearest hospital.
While Kaiser Permanente offers these mental health services and crisis support options, there have been criticisms and lawsuits alleging that the organisation has inadequately treated mental health patients, with long waits for therapy appointments. However, Kaiser Permanente has defended its mental health services, stating that it provides frequent psychiatric counselling and access to mental health professionals.
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Kaiser has been accused of providing inadequate mental health treatment
Kaiser Permanente, the nation's largest nonprofit HMO, has been accused of providing inadequate mental health treatment. In 2013, the state fined Kaiser $4 million for providing inadequate access to its patients seeking mental health appointments. Four years later, the health giant reached a settlement under the threat of another fine from the state stemming from similar types of deficiencies. Despite the passage of laws designed to expand access and speed up the time between appointments, Kaiser has continued to face accusations of long wait times for mental health patients. In 2015, an 83-year-old longtime Kaiser patient committed suicide by jumping from a Kaiser clinic. Her family believes that her suicide was directed at Kaiser, as she had felt that they had failed to adequately treat her depression. The patient had reportedly been struggling with depression for years and felt that the prescribed medications were ineffective. Her next psychiatric appointment was weeks away, a wait that felt interminable to her and her family.
Kaiser has faced scrutiny for its mental health services, with critics arguing that the company is severely understaffed and that patients often wait too long between appointments. In response, Kaiser has acknowledged the challenges of improving its mental health services and has increased staffing. However, some have argued that Kaiser's model, in which physicians become shareholders in their medical groups, incentivizes providing less care to increase profits. This issue is further compounded by the challenge of generating a return on investment in mental health services, leading to underfunding and limited coverage for mental health treatment.
Kaiser has taken steps to improve access to mental health services, such as partnering with outside providers and offering a range of treatment options, including individual counseling, group therapy, health classes, and self-care resources. They also provide crisis support through the 988 Suicide & Crisis Lifeline, which connects individuals to crisis-trained counselors 24/7. Additionally, they offer support for survivors of sexual violence and individuals struggling with substance use disorders.
While Kaiser has faced scrutiny and accusations of inadequate mental health treatment, they have also made investments and taken steps to improve access to mental health services. The complexity of providing sufficient mental health care and the challenge of generating a return on investment in this area are industry-wide issues that extend beyond Kaiser.
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Kaiser encourages people to call 911 or go to an emergency room if they are experiencing a mental health crisis
Kaiser Permanente encourages people to call 911 or go to an emergency room if they are experiencing a mental health crisis. Kaiser Permanente offers a range of resources and support for people struggling with their mental health, including access to crisis hotlines, mental health professionals, and treatment options.
Kaiser Permanente recognizes the importance of seeking immediate help in the event of a mental health emergency. Calling 911 or going to the nearest emergency room can provide prompt assistance and ensure the safety of the individual in crisis. It is crucial to prioritize getting help without delay, especially if there is a risk of self-harm or harm to others.
In addition to emergency services, Kaiser Permanente provides resources such as the Suicide and Crisis Lifeline, which can be reached by calling 988 or 1-800-273-TALK (1-800-273-8255). Text-based support is also available by texting HOME to 741741 to access the Crisis Text Line. These services offer confidential and compassionate assistance from trained counselors.
Kaiser Permanente emphasizes the availability of mental health professionals, including doctors and therapists, who can provide guidance and treatment. Individuals are encouraged to reach out to their support systems, such as trusted friends or relatives, and seek professional help to determine the next steps in their care. The organization also offers online resources and tools to support individuals during a mental health crisis.
While Kaiser Permanente encourages individuals to seek emergency assistance and provides various resources for mental health crises, there have been some criticisms regarding the adequacy of their mental health services. There have been accusations of long wait times for treatment and insufficient individual counseling. However, Kaiser Permanente has invested in expanding and improving mental health services, recognizing the importance of addressing these challenges.
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Kaiser provides a list of warning signs of suicide and encourages people to seek help if they notice these signs
Kaiser Permanente has been working to improve mental health services and support suicide prevention. They have published research that shows adding suicide care to primary care reduces suicide attempts. Their study highlights the importance of identifying when someone is at risk and ensuring they get support.
Kaiser suggests calling the Suicide and Crisis Lifeline at 988, calling 1-800-273-TALK (1-800-273-8255), or texting HOME to 741741 to access the Crisis Text Line. These services are available 24/7 and are free and confidential. If the person has a plan to harm themselves or someone else, it is advised to call 911 for immediate emergency medical services.
Additionally, Kaiser's list of warning signs includes looking for things that may increase the likelihood of suicide. These include personal history, stressful life changes, previous suicide attempts, family history of suicide, mental health problems, substance use disorders, discrimination or abuse, social isolation, and access to means of suicide.
By providing this information and encouraging people to seek help, Kaiser Permanente aims to prevent suicide and ensure that those at risk receive the support and care they need.
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Kaiser offers resources and support for people struggling with mental health issues
Kaiser Permanente offers a range of resources and support for people struggling with mental health issues and suicidal thoughts. They recommend that individuals call 911 or go to an emergency room if they feel they are a danger to themselves or others, exhibiting warning signs such as having a plan to harm themselves, giving away possessions, increased substance use, or writing about death.
Kaiser also provides information on crisis hotlines, such as the Suicide and Crisis Lifeline (988), which can be called or texted, and the Crisis Text Line (text HOME to 741741). These services are available 24/7 and are free and confidential. Additionally, individuals can go to 988lifeline.org for more information or to chat online with a crisis-trained counselor.
Kaiser Permanente members can also get connected to specific mental health resources at kp.org/mentalhealth. They encourage individuals to reach out to their support systems, such as trusted friends or relatives, and to call their doctors or mental health professionals to determine their next steps in treatment.
Kaiser has faced scrutiny and lawsuits over its mental health services, with accusations of inadequate treatment and long waits for therapy appointments. However, they have invested in expanding and improving mental health services, increasing access to high-quality mental healthcare professionals, and partnering with community organizations to address these issues.
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Frequently asked questions
Call 911 or go to an emergency room, and tell them you're having a mental health crisis. If you are struggling but are not in danger, reach out to your support network, such as friends and family, or call a crisis hotline.
Warning signs of suicide include giving away possessions, using drugs or alcohol heavily, talking or writing about death, and withdrawing from others.
Get help right away. Call the Suicide and Crisis Lifeline at 988, or text HOME to 741741 to access the Crisis Text Line. You can also call 1-800-273-TALK (1-800-273-8255).
Kaiser Permanente members can get connected to care at kp.org/mentalhealth. For a list of covered benefits, refer to your Evidence of Coverage or Summary Plan Description.