
Northside Hospital offers price estimates for insured and non-insured patients and provides financial assistance for those who are uninsured, underinsured, or medically indigent. The hospital accepts all forms of United States, Canadian, and other foreign government insurance, including Medicare, Medicaid, and Workers Compensation. Notably, Northside Hospital has come under fire for suing an insurer, Ambetter, for failing to pay ER claims. Despite the legal dispute, Northside Hospital does list Ambetter as one of its contracted insurance providers, indicating that they have a contractual relationship. However, it is always advisable for patients to verify their insurance coverage and network participation before seeking treatment.
| Characteristics | Values |
|---|---|
| Does Northside Hospital have a contract with Ambetter? | Yes, Northside Hospital has a written contract with Ambetter |
| Other insurance providers Northside Hospital has contracts with | Oscar Health, CareSource, Pathway (Blue Cross Blue Shield), UnitedHealthcare, Aetna, Blue Cross Blue Shield, Cigna Medicare Advantage, Clover, Coventry Advantra, Eon, Humana, Kaiser, Peach State (Allwell), Sonder, Wellcare, Amerigroup, Heritage Summit Healthcare/Synergy, Identity MCO, Inc., Multiplan, Spreemo |
| Northside Hospital's financial assistance program | Uninsured, underinsured, and medically indigent patients may be eligible for financial assistance through Northside's Financial Assistance Program |
| Ambetter's reputation | Ambetter has a history of failing to pay ER claims, with beneficiaries paying for services out of their own pockets |
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What You'll Learn

Northside Hospital has a written contract with Ambetter
Northside Hospital, a healthcare facility with locations in Georgia and Florida, has a written contract with Ambetter, a health insurance provider. Ambetter is listed among the major insurance providers with which Northside Hospital has written contracts or agreements.
Northside Hospital offers price estimates for insured and non-insured patients and provides financial assistance for those who are uninsured, underinsured, or medically indigent. The hospital accepts all forms of United States, Canadian, and other foreign government insurance, as well as Medicare, Medicaid, Champus, Workers' Compensation, and all forms of commercial insurance.
In 2019, Northside Hospital made headlines when it sued Ambetter for failing to pay ER claims. A couple, Lindsay and her husband, received emergency medical services at the hospital and were assured by Ambetter that the emergency services would be covered, regardless of whether the hospital was in their network. However, the couple later received a bill from the hospital, which Ambetter denied paying. After the issue was brought to light by local news, Ambetter agreed to pay the bill in full.
It is important to note that insurance plans and provider networks may vary between different Northside Hospital locations. Patients should always verify their insurance coverage and the participating provider networks before seeking treatment to understand their financial responsibilities and potential out-of-pocket costs.
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Ambetter beneficiaries pay out of pocket
Ambetter is listed as one of the insurance providers at Northside Hospital. However, it is unclear whether Northside Hospital has a direct contract with Ambetter. Northside Hospital offers price estimates for insured and non-insured patients. Financial assistance is also available for uninsured, underinsured, and medically indigent patients through Northside's Financial Assistance Program.
Regarding out-of-pocket payments for Ambetter beneficiaries, there are options to reduce these costs. Firstly, out-of-pocket payment reductions are available on Silver Health Insurance Marketplace plans, but only for in-network services within the beneficiary's health insurance plan. Secondly, beneficiaries may qualify for government-provided discounts or financial assistance to lower their out-of-pocket costs, which include deductibles, co-payments, and out-of-pocket maximums. Eligibility for these reductions is based on the beneficiary's estimated yearly household income, which must fall within certain Federal Poverty Level guidelines.
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Northside Hospital sues Ambetter for failing to pay ER claims
Northside Hospital, which has a contract with Ambetter, sued the insurance company for failing to pay emergency room (ER) claims. Northside Hospital offers price estimates for insured and non-insured patients and provides financial assistance for eligible patients. However, in the case of Ambetter, the hospital claimed that beneficiaries were left with unpaid emergency room bills that should have been covered by their insurance.
A specific instance involved a Cherokee County couple, Jeremy and Lindsay King, who chose Ambetter of Peach State as their insurance provider. When Jeremy, a Type 1 diabetic, experienced back pain and nausea, his endocrinologist advised him to go to the nearest ER, which was Northside Cherokee. Despite knowing that the facility was not in Ambetter's network, Lindsay recalled that Jeremy's insurance card stated that emergency visits to the closest ER would be covered. However, Ambetter failed to pay the ER claims, leading to Northside Hospital taking legal action.
According to court documents, Northside Hospital alleged that Ambetter beneficiaries were often left paying for emergency services out of their own pockets, contrary to what their insurance cards promised. This issue was not isolated to the Kings, as evidenced by similar experiences shared on Reddit. Some Ambetter customers reported that their insurance cards arrived without any indication that they were from Ambetter, and there were also concerns about the company's failure to pay claims and its inadequate networks.
In response to the lawsuit, Ambetter contacted Lindsay King, acknowledging a mistake and promising to pay the bill in full. The insurance commissioner's office also intervened, confirming that Ambetter would be paying the Kings' complaint. While this particular case was resolved, it highlights the challenges faced by consumers in ensuring coverage and timely reimbursement from their chosen insurance providers.
To avoid such situations, individuals should carefully review their insurance plans, understand their benefits, and verify facility participation and provider networks before seeking treatment. It is also essential to stay informed about any updates or changes to insurance coverage to make informed decisions regarding their healthcare choices.
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Northside Hospital offers price estimates for insured and uninsured patients
Northside Hospital offers price estimates for both insured and uninsured patients. Patients can contact the Northside Hospital Price Estimate Line at 404-851-8694 or email [email protected] to request a tailored price quote. They can also use the Online Price Estimate Tool for commonly shopped services. The estimate provided will be based on historical averages and information received from the patient's insurance company. However, it is important to note that this estimate is not a guarantee of the actual costs, as the final bill may vary depending on the specific needs of the patient, including the severity of their illness, length of stay, and any other services or items provided.
Northside Hospital accepts most major insurance plans, including all forms of United States, Canadian, and other foreign government insurance. They also accept Medicare, Medicaid, Champus, Workers' Compensation, and all forms of commercial insurance. Specifically, Northside Hospital has written contracts or agreements with major managed care insurers or networks such as Aetna, Ambetter, Blue Cross Blue Shield, Cigna, and many others.
For patients who are underinsured or not covered by insurance, Northside Hospital offers financial assistance through its Financial Assistance Program. This program helps eligible patients with the cost of medically necessary healthcare services. To qualify, patients must meet the guidelines of the Northside Hospital Financial Assistance Program. Patients can learn more about this program by downloading the policy and application or by contacting the Financial Counseling offices to request a copy of the documents.
It is important to note that patients are required to pay all applicable copays, coinsurance, and/or deductible amounts prior to receiving services. Additionally, if a patient has not made a payment on their account for 120 days or more after the first billing cycle, Northside Hospital may pursue collection actions. Patients have the right to receive a "Good Faith Estimate" of their expected costs upon request or when scheduling healthcare items or services. This estimate includes related costs such as medical tests, prescription drugs, equipment, and hospital fees.
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Ambetter is not accepted at Navicent Health System
Ambetter is a health insurance plan that offers coverage for a range of medical services. Northside Hospital, including the HCA Florida Northside Hospital, works with Ambetter and other insurance providers. However, it is important to note that insurance acceptance may vary based on the specific location and medical service sought. For instance, North Atlanta Ob/Gyn, which is located in Sandy Springs, Northside, Atlanta, is non-participating with Ambetter, except for specific practices.
On the other hand, Navicent Health System in Georgia previously participated in the Ambetter network but chose to discontinue its involvement. Effective January 1, 2020, Navicent Health System is no longer part of the Ambetter from Peach State Health Plan network. This means that Ambetter insurance plans are not accepted at Navicent Health System facilities. Patients with Ambetter insurance seeking treatment at these locations will need to make alternative arrangements or explore other healthcare providers within their insurance network.
The decision by Navicent Health System to leave the Ambetter network may impact individuals who have chosen Ambetter insurance plans based on previous in-network access to Navicent Health System's services. It is always advisable for patients to verify their insurance coverage and network participation before seeking medical treatment to avoid unexpected out-of-pocket expenses. Understanding insurance coverage can be complex, and patients are encouraged to contact their insurance providers and healthcare facilities directly for the most accurate and up-to-date information.
It is worth noting that Northside Hospital offers price estimates for insured and non-insured patients and provides financial assistance programs for eligible individuals. Additionally, Northside Hospital accepts a wide range of insurance plans, including government insurance, Medicare, Medicaid, Champus, Workers' Compensation, and commercial insurance. However, it is always recommended to confirm coverage details with the hospital and the insurance provider to ensure a clear understanding of the benefits available.
In summary, while Northside Hospital works with Ambetter and various other insurance providers, Ambetter is not accepted at Navicent Health System as of 2020. This highlights the dynamic nature of insurance networks, where participation agreements can change over time. Patients are advised to stay informed about the latest developments in their insurance coverage and seek clarification from their insurance companies and healthcare providers to make informed decisions regarding their medical care.
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Frequently asked questions
Yes, Northside Hospital has a written contract with Ambetter.
Northside Hospital has written contracts/agreements with the following insurance providers:
- Aetna
- Commercial HMO/PPO
- Health Insurance Exchange
- Healthy Kids
- International PPO
- Medicaid HMO
- Medicare HMO/PPO
- Align Senior Care
- American Health Plan of Florida
- AmeriHealth Caritas Florida
- AvMed
- BayCare Health Plans
- Careplus
- CareSource
- Clover
- Coventry Advantra
- Eon
- Humana
- Kaiser
- Peach State (Allwell)
- Sonder
- UnitedHealthcare
- Wellcare
- Amerigroup
- Corvel Healthcare Corp
- Heritage Summit Healthcare/Synergy
- Identity MCO, Inc.
- Multiplan
- Spreemo
Yes, Northside Hospital offers price estimates for insured and non-insured patients.
Ambetter has stated that emergency services will be covered, regardless of whether the hospital is in-network or out-of-network.
Yes, in 2019, Northside Hospital sued Ambetter for failing to pay ER claims.












