
Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) are federal programs that provide financial assistance to people with disabilities. To qualify for these benefits, applicants must meet certain medical criteria and prove that their disabilities are severe enough to prevent them from working. This is typically done through extensive medical records, tests, and statements from healthcare providers. While hospitals play a crucial role in providing this medical documentation, it is unclear if they directly call applicants regarding their Social Security disability applications. It is important to note that scammers often target individuals seeking disability benefits, so vigilance is crucial when receiving unsolicited calls or requests for personal information.
| Characteristics | Values |
|---|---|
| Social Security calling from hospitals | No |
| Social Security calling unknown numbers | No, unless requested by the recipient |
| Social Security demanding immediate payment | No |
| Social Security asking for personal information over the phone | No |
| Social Security threatening to stop benefits | No |
| Social Security threatening arrest or deportation | No |
| Social Security asking for credit or debit card numbers | No |
| Social Security requiring a specific means of payment | No |
| Social Security demanding payment without the ability to appeal | No |
| Social Security calling to help with a disability application | No |
| Social Security calling to discuss ongoing business | Yes |
| Social Security calling to discuss a requested topic | Yes |
| Qualifying for disability benefits | Requires medical records and proof of inability to work |
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What You'll Learn
- Social Security will never ask for personal information over the phone
- Scammers may call pretending to be from Social Security
- You must share sensitive information only on official, secure websites
- Social Security will never demand immediate payment
- You can contact Social Security's Office of Inspector General to report scams

Social Security will never ask for personal information over the phone
It is important to remember that the Social Security Administration will never ask for personal information over the phone. Scammers often pose as Social Security employees, calling from unknown numbers and demanding personal information under the guise of helping you complete a disability application. These scams can affect thousands of Americans daily, with threatening messages stating that your Social Security benefits will stop unless you provide personal information.
Social Security urges everyone to stay vigilant and be aware of such impersonation schemes. You should never disclose personal or financial information over the phone, no matter how convincing the caller may seem. Social Security will also never call to demand immediate payment, ask for a specific means of payment, threaten arrest or deportation, or require that you pay a debt without the option to appeal.
If you receive a suspicious call, hang up immediately and contact the Social Security Office of Inspector General at https://oig.ssa.gov/report. You can also use the telephone numbers provided in any official notices you receive from Social Security. Generally, Social Security will only contact you if you have requested a call or have ongoing business with them. If you are unsure whether a call is legitimate, you can call your local Social Security office to verify.
Remember, protecting your personal information is crucial. Only share sensitive information on official, secure websites, and always look for the lock icon or "https" in the web address to ensure a safe connection.
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Scammers may call pretending to be from Social Security
It is important to remember that Social Security will never call you to demand an immediate payment, ask for a specific means of payment, ask for your personal information or credit or debit card numbers over the phone, or threaten you with arrest or deportation. If you receive a call from someone claiming to be from Social Security and they ask for any of this information, hang up immediately and contact Social Security’s Office of Inspector General at https://oig.ssa.gov/report.
You can also protect yourself from these scams by only sharing sensitive information on official, secure websites. Secure .gov websites use HTTPS and have a lock symbol next to the website address. If you receive a notice from Social Security, use the telephone numbers provided in the notice to call them back. You can also call 1-800-772-1213 or visit ssa.gov for information on how to contact Social Security.
If you are ever unsure whether a call is from Social Security, you can call your local office to verify. Generally, Social Security will only contact you if you have requested a call or have ongoing business with them. Stay vigilant and remember that you are in control of the conversation. Don't be afraid to hang up if something doesn't feel right.
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You must share sensitive information only on official, secure websites
If you're sharing sensitive information about Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI), it's important to remember that you must only do so on official, secure websites. Official US government websites use HTTPS, indicated by a lock symbol or https:// in the URL. This means you've safely connected to a .gov website.
Scammers often try to lure victims into providing personal information to steal identities. They may call under the guise of helping you complete a disability application. It's important to remember that Social Security will never demand immediate payment, ask for personal information over the phone, or threaten you with arrest or deportation. If you receive a call or email from someone claiming to be from Social Security and asking for personal information, hang up immediately and report it to Social Security's Office of Inspector General at https://oig.ssa.gov/report.
To apply for SSDI or SSI benefits, you can do so online, by phone, or in person. If your application is approved, there is a five-month waiting period for benefits to start. If your application is denied, you can appeal the decision. To determine your eligibility for SSDI, use the Social Security benefits questionnaire, which takes into account your age, disability, and work history. SSI is for individuals with little to no income, and there is no online application for this program.
When applying for SSDI or SSI, it's important to provide accurate and complete medical records from doctors, clinics, and hospitals to prove that your physical or mental impairments are severe enough to prevent you from working. A disability analyst will review your case and determine if you meet the federal guidelines for disability. Your personal account of how your disability affects your life can also be helpful for your doctor when creating your records.
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Social Security will never demand immediate payment
Social Security will also never demand that you pay a debt without giving you the option to appeal the amount you owe. They will not require a specific means of payment, such as a prepaid debit card, and they will not ask for your personal information or credit or debit card numbers over the phone. If someone claiming to be from Social Security threatens you with arrest or deportation, this is also a scam.
If you receive a notice from Social Security, use the telephone numbers provided in the notice. You can also call 1-800-772-1213 or visit ssa.gov for information on how to contact Social Security. If you receive a scam call, hang up immediately and report it to Social Security’s Office of Inspector General at https://oig.ssa.gov/report.
To qualify for Social Security Disability Insurance (SSDI), you must provide accurate and complete medical records that prove your physical or mental impairments are severe enough to keep you from working. This documentation must show that your symptoms prevent you from sustaining full-time competitive employment on a consistent and reliable basis. A disability journal can help to present a clear picture of how your disability affects your life and can offer additional insight into your condition and its progression.
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You can contact Social Security's Office of Inspector General to report scams
Scammers may contact you by phone, email, text, letter, or social media, claiming to be from the Social Security Administration or the Office of the Inspector General. They may use the name of a real employee and send a picture or attachment as "proof". They may also "spoof" official government phone numbers, or even numbers for local police departments.
The Social Security Administration will ordinarily only call people who:
- Have recently applied for a Social Security benefit
- Are already receiving payments and require an update to their record
- Have requested a phone call from the agency
If there is a problem with your Social Security number or record, the Social Security Administration will typically mail a letter.
If you receive a suspicious call, text, email, letter, or message on social media, do not provide any information. Hang up immediately. You can then report the scam to the Social Security's Office of Inspector General at https://oig.ssa.gov/report. When you report a scam, you are providing powerful data that can be used to inform others, identify trends, refine strategies, and take legal action against the criminals behind these scam activities.
The Inspector General Act of 1978, as amended, allows the Office of the Inspector General (OIG) at the Social Security Administration (SSA) to collect your information, which they may use to investigate alleged fraud, waste, abuse, and misconduct related to SSA programs and operations. Providing the information is voluntary, but not doing so may limit their ability to conduct a complete investigation.
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Frequently asked questions
Scammers often call under the guise of helping you complete a disability application. Social Security will never demand immediate payment, ask for personal information, or threaten arrest or deportation. If you receive a suspicious call, hang up immediately and contact Social Security’s Office of Inspector General.
If you receive a notice from Social Security, use the telephone numbers provided in the notice. You can also call 1-800-772-1213 or visit ssa.gov for contact information. Social Security will generally only contact you if you have requested a call or have ongoing business with them.
To qualify for disability benefits, you must provide accurate and complete medical records from doctors, clinics, and hospitals that prove your physical or mental impairments are severe enough to prevent you from working. You may also need to provide information on your work history and taxes paid.
































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