Hailey Tran
Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community healthcare system founded in 1948. It serves 22 counties in North Florida and South Georgia and includes a 772-bed acute care hospital, a surgery and adult ICU center, a psychiatric hospital, and multiple specialty care centers. TMH offers a range of residency programs to prepare doctors for real-world practice. During the COVID-19 pandemic, TMH implemented visitor guidelines to protect patients, colleagues, and visitors. While TMH encourages family and guest visits, it also requests them to promote sleep for the patient between 9 pm and 7 am. Different units within the hospital have varying visiting hours, with some allowing 24/7 visits.
| Characteristics | Values |
|---|---|
| Name | Tallahassee Memorial HealthCare (TMH) |
| Location | Tallahassee, Florida |
| Type | Private, nonprofit community healthcare system |
| Number of beds | 772 |
| Departments | Surgery and adult ICU center, psychiatric hospital, multiple specialty care centers, primary care clinics, urgent care centers, emergency rooms |
| Visitor policy | 24/7 for family members and guests; encouraged to promote sleep for the patient between 9 p.m. and 7 a.m. |
| COVID-19 visitor guidelines | Yes |
| Face masks | Required under special circumstances, such as when a patient or visitor is exhibiting signs or symptoms of an infectious disease |
| Facial coverings and PPE | Recommendations and requirements may be reviewed and reassessed in accordance with national and state standards |
| Number of visitors at bedside | Determined in collaboration with the patient, family, and interdisciplinary care team |
| Amenities | Gift shop, ATM, quiet time from 1 to 4 pm |
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What You'll Learn
Main Hospital visiting hours
Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community healthcare system founded in 1948. It serves 22 counties in North Florida and South Georgia. TMH offers a range of residency programs and encourages family and guests to visit patients, subject to patient and family preference and in accordance with specific guidelines.
The Main Hospital at Tallahassee Memorial HealthCare welcomes family members and guests to visit patients 24 hours a day, 7 days a week. However, to support a healing environment for patients, family and guests are encouraged to promote sleep for the patient between 9 p.m. and 7 a.m. During this quiet time, visitors are asked to be mindful and keep noise levels to a minimum.
The number of people allowed at the patient's bedside is determined collaboratively with the patient, their family, and the interdisciplinary care team. Visitors are required to follow PPE guidelines, such as wearing face masks, especially when exhibiting signs or symptoms of an infectious disease.
The main gift shop, located on the ground floor near Elevator C, offers a range of merchandise, including balloons, flowers, and gifts. Proceeds from the store are used to fund equipment and programs at Tallahassee Memorial. An ATM is also conveniently located on the ground floor, next to the Magnolia Lobby.
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Neonatal Intensive Care Unit visiting hours
Tallahassee Memorial HealthCare (TMH) encourages family and guests to visit patients, subject to patient and family preference and in accordance with specific guidelines.
TMH has a Level III neonatal intensive care unit (NICU III), which is an intensive care nursery for babies who are born premature, have problems during the birth process, or have health issues after birth. Parents of infants in the Neonatal Intermediate Unit (NICU II) and Neonatal Intensive Care Unit (NICU III) are welcome to visit 24/7.
TMH recognizes that parents are an essential part of their baby's care team and actively involves them in decision-making. Parents are encouraged to spend skin-to-skin time with their babies, also known as kangaroo care. Each parent with a child in the NICU will receive a comprehensive NICU Welcome Guide, which outlines visitor guidelines, an overview of the equipment they will encounter, and information about each member of their care team.
Parents may designate two visitors of their choice who may visit their baby without them. This list cannot be changed during the baby's stay in the NICU. All other visitors must be at least 18 years old and be accompanied by one of the baby's parents.
To assist with the health and safety of patients, employees, and visitors, face masks and other PPE may be required under special circumstances, such as when a patient, visitor, or employee is exhibiting signs or symptoms of or has a diagnosed infectious disease that can be spread through droplet or airborne transmission. The number of people welcomed at the bedside at any one time will be determined in collaboration with the patient, family, and interdisciplinary care team.
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Behavioral Health Center visiting hours
Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community healthcare system founded in 1948. It comprises a 772-bed acute care hospital, a surgery and adult ICU centre, a psychiatric hospital, multiple specialty care centres, and a rehabilitation centre. TMH encourages family and guests to visit patients, subject to patient and family preference and specific guidelines.
The Behavioral Health Center at Tallahassee Memorial HealthCare has set visiting hours. Visitors are welcome every day from 6:30 p.m. to 8 p.m. On weekends, there are additional visiting hours from 2:30 p.m. to 4:30 p.m. on both Saturdays and Sundays.
TMH recognises the importance of creating a supportive and healing environment for patients, families, and guests. Visitors are encouraged to promote sleep for patients between 9 p.m. and 7 a.m. To protect the health and safety of everyone, face masks and other PPE may be required under certain circumstances, especially when there is a risk of infectious disease transmission.
The COVID-19 visitation policy outlines specific guidelines to prevent the spread of the virus. Visitors should refer to this policy and follow any national or state standards, laws, and regulations regarding facial coverings and PPE. It is important to collaborate with the patient, their family, and the interdisciplinary care team to determine the number of visitors allowed at the bedside at any given time.
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COVID-19 visitation policy
Tallahassee Memorial HealthCare (TMH) has a COVID-19 visitation policy that is followed in collaboration with the patient, family, and interdisciplinary care team. The policy is subject to change in accordance with national and state standards, laws, rules, and regulations.
TMH recognises that having care partners and family support is vital to the healing process and encourages family and guests to visit patients. However, to assist with the health and safety of everyone involved, face masks and other PPE may be required under certain circumstances, especially if a patient, visitor, or colleague is exhibiting signs or symptoms of an infectious disease.
The Main Hospital welcomes family members and guests 24/7, but they are encouraged to promote sleep for the patient between 9 pm and 7 am. The Neonatal Intermediate Unit (NICU II) and Neonatal Intensive Care Unit (NICU III) also welcome parents of infants 24/7. The Behavioral Health Center has visiting hours from 6:30 pm to 8 pm every day, with additional hours on weekends from 2:30 pm to 4:30 pm. The M.T. Mustian Center Lobby (for surgical patients) is open to family and guests from 3:30 am to 9 pm daily, and the M.T. Mustian Center (for Intensive Care Units) is open to visitors from 3:30 am onwards.
Overall, Tallahassee Memorial HealthCare strives to create a supportive and healing environment for patients, their families, and guests while also prioritising their safety and security.
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Face masks and PPE requirements
Tallahassee Memorial HealthCare has implemented specific guidelines regarding face masks and PPE to ensure the safety of patients, employees, and visitors. Here are the face mask and PPE requirements for visitors:
- Face masks are mandatory for visitors, patients, and colleagues aged two years and older.
- In special circumstances, such as when an individual is exhibiting signs or has been diagnosed with an infectious disease transmissible through droplets or airborne particles, face masks will be required.
- Tallahassee Memorial HealthCare follows state and national standards, laws, rules, and regulations regarding facial coverings and PPE. In the event of a community outbreak, they reserve the right to review and reassess their policies in alignment with official guidelines.
- During the COVID-19 pandemic, additional visitor guidelines were put in place to prevent the spread of the virus and protect everyone's health.
Tallahassee Memorial HealthCare encourages family and guest visits while emphasising the importance of a healing environment for patients. Visitors are expected to comply with the face mask and PPE requirements to ensure the safety and well-being of everyone at the hospital.
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Frequently asked questions
Family members and guests can visit patients at the Main Hospital 24/7. However, they are encouraged to allow patients to sleep between 9 pm and 7 am.
Parents of infants are welcome to visit the NICU III 24/7.
Visiting hours for the Behavioral Health Center are Monday to Sunday from 6:30 pm to 8 pm, with additional hours on the weekend from 2:30 pm to 4:30 pm.
Tallahassee Memorial HealthCare has implemented COVID-19 visitor guidelines, including mandatory face masks and other PPE requirements.
