Jordan Ellis
White Plains Hospital is an award-winning hospital in Westchester, New York. It has received a 5-Star Quality Rating from the Centers for Medicare & Medicaid Services (CMS) for three consecutive years, as well as the Patient Safety Excellence Award and Outstanding Patient Experience Award from Healthgrades. The hospital offers a range of services, including emergency medicine, radiology, and pathology, and cardiac care. White Plains Hospital accepts various insurance plans, and as of April 2025, UnitedHealthcare was listed as one of the accepted health plans. However, it is always recommended to verify coverage with the specific insurance carrier and check for any updates or changes to the accepted plans.
| Characteristics | Values |
|---|---|
| Does White Plains Hospital accept United Healthcare? | Yes, as of December 1, 2021, White Plains Hospital accepts UnitedHealthcare. |
| Other accepted insurance plans | AETNA, CIGNA, EMPIRE BLUE CROSS BLUE SHIELD, FIDELIS, HUMANA MEDICARE, MEDICAID, OXFORD, TRICARE, and more. |
| Awards and recognition | White Plains Hospital has received a 5-Star Quality Rating from the Centers for Medicare & Medicaid Services for three consecutive years, the Patient Safety Excellence Award, and the Outstanding Patient Experience Award. |
| Employee benefits | Healthcare plans, financial security programs, basic life insurance, accidental death and dismemberment insurance, and supplemental life insurance. |
| Contact information for billing inquiries | For professional emergency medicine and hospitalist billing, call 866.540.1173. For professional radiology and pathology billing, call 800.540.3917. |
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What You'll Learn
- White Plains Hospital accepts UnitedHealthcare
- Zocdoc helps patients find doctors that accept UnitedHealthcare
- Patients should check with their insurer for complete details
- White Plains Hospital offers financial counselling services
- White Plains Hospital staff can help patients understand their insurance coverage
White Plains Hospital accepts UnitedHealthcare
White Plains Hospital is an award-winning hospital in Westchester, New York. It is the only hospital in the Hudson Valley and Fairfield County to have received a 5-Star Quality Rating from the Centers for Medicare & Medicaid Services (CMS) for three consecutive years. It has also received an "A" grade consecutively since 2019 and is one of just four hospitals in New York State to achieve this. In 2025, the hospital received Comprehensive Heart Attack Center Certification (CHAC) from the Joint Commission.
White Plains Hospital offers financial counselling services to help patients understand their insurance coverage and any potential out-of-pocket expenses. The hospital also assists patients in determining their eligibility for free or low-cost insurance and governmental assistance. Patients can contact the hospital's financial counsellors for detailed information regarding their insurance coverage.
Additionally, Zocdoc, an online service, helps patients find primary care doctors in White Plains who accept UnitedHealthcare. Patients can search for doctors by symptom or visit reason and book appointments instantly.
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Zocdoc helps patients find doctors that accept UnitedHealthcare
Zocdoc is a free online service that helps patients find doctors that accept UnitedHealthcare insurance and book appointments instantly. Zocdoc lets you search specifically for a primary care doctor who takes UnitedHealthcare insurance. To do this, simply choose your carrier and plan from the drop-down menu at the top of the page. If you're unsure about your plan, Zocdoc's insurance checker can help you identify it.
You can search for doctors by symptom or visit reason, and then choose your location. Following this, you'll see a list of providers who meet your search criteria, along with their available appointment slots. Same-day appointments are often available, and you can see real-time availability.
Zocdoc only allows patients to write reviews if they can verify that the patient has seen the provider. Providers cannot request to alter or remove reviews. Doctors who see patients through online video visits will have a purple video icon on their profiles. You can filter your search results to only show doctors who offer video visits.
Zocdoc is a simple, secure, and free way to find doctors that accept UnitedHealthcare insurance. It also provides verified reviews from real patients, so you can choose a doctor that suits your needs.
White Plains Hospital does participate with UnitedHealthcare, but it is important to note that not all plans offered by UnitedHealthcare may be accepted by the hospital. It is recommended that patients check with their insurer for complete details.
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Patients should check with their insurer for complete details
Furthermore, even if your UnitedHealthcare plan is accepted by White Plains Hospital, it does not guarantee 100% coverage. You may still be responsible for certain out-of-pocket expenses, such as deductibles, co-insurance, copayments, or non-covered services. It is important to understand the specific benefits and limitations of your insurance plan. Patients can contact the hospital's financial counselors for questions about insurance coverage during their stay or reach out to the Patient Accounts Department for billing inquiries.
Another important consideration is that not all providers involved in your care at White Plains Hospital may participate in the same insurance plans as the hospital. It is recommended to check with the physician arranging your hospital services to determine if they participate in a plan that covers your care. This includes physicians associated with the hospital as well as those from external networks, such as the Montefiore Health System, which had previously faced contract issues with UnitedHealthcare but reached an agreement in 2021.
In summary, while White Plains Hospital does accept UnitedHealthcare, patients should always verify the specifics of their coverage with their insurer and the hospital. The accepted health plans can change over time, and there may be variations in coverage based on your specific plan's benefits and limitations. Understanding these details beforehand can help patients manage their financial responsibilities and ensure a smooth experience during their stay at White Plains Hospital.
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White Plains Hospital offers financial counselling services
White Plains Hospital is a highly-regarded hospital in Westchester, New York, that has received numerous accolades for its patient care and experience. The hospital offers a range of financial counselling services to help patients understand their payment options and navigate the complexities of medical billing.
The hospital's financial counsellors assist patients in understanding their insurance coverage, including the specifics of their health insurance benefits policies and any associated expenses, such as deductibles, co-insurance, co-payments, and out-of-pocket expense limits. This service is particularly important because, although White Plains Hospital participates in a variety of insurance plans, the coverage and benefits can vary significantly across different carriers and plans. Patients are encouraged to contact the hospital's financial counsellors with any questions about their insurance coverage during their stay.
In cases where patients do not have insurance, the hospital's financial counsellors can provide additional support. They assist patients in determining their eligibility for free or low-cost insurance options and help assess their qualification for financial assistance or governmental aid. This comprehensive approach ensures that all patients, regardless of their insurance status, can receive guidance in managing the financial aspects of their medical care.
White Plains Hospital also recognises the unique challenges associated with a cancer diagnosis and offers dedicated financial counselling services through its Center for Cancer Care. The patient financial advocate at the centre helps patients and their families access financial resources, secure medical coverage, and identify copayment assistance programs. Additionally, the centre provides emotional support and a range of holistic and integrative therapies to enhance the healing process during this difficult time.
The hospital's commitment to patient support extends beyond financial matters. White Plains Hospital offers counselling services to alleviate anxiety and stress for both patients and their families. These services include education, referrals to external resources, and support groups. The hospital also provides speech-language pathology services to support cancer patients experiencing changes in speech, language, or swallowing function due to their diagnosis and treatment. Overall, White Plains Hospital demonstrates a holistic approach to patient care by addressing both the financial and emotional needs of its patients and their loved ones.
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White Plains Hospital staff can help patients understand their insurance coverage
White Plains Hospital is a highly-regarded hospital in Westchester, New York. It has received numerous awards, including the Patient Safety Excellence Award and Outstanding Patient Experience Award from Healthgrades. The hospital strives to provide exceptional services delivered with care and compassion.
When it comes to insurance coverage, White Plains Hospital accepts various major health plans and insurance carriers. As of April 2025, the accepted health plans included UnitedHealthcare, excluding UnitedHealthcare Medicare Advantage (Regional PPO Only). However, it is important to note that insurance plans and contracts may change over time, so patients should always verify their coverage with their insurer and the hospital.
The hospital's staff is committed to helping patients understand their insurance coverage and expenses. They can provide clarity on what is covered by the patient's specific health insurance benefits policy, including deductibles, co-insurance, co-payments, and out-of-pocket expense limits. Additionally, if patients do not have insurance, the staff can assist in determining eligibility for free or low-cost insurance and governmental assistance.
White Plains Hospital also offers financial counselling services to help patients manage their medical expenses. Patients can contact the hospital's financial counsellors with questions about their insurance coverage during their stay. The hospital's Patient Estimate Team within the Patient Accounts Department provides accurate information on hospital charges and customer service.
Furthermore, White Plains Hospital provides internal healthcare plans for its employees. Full-time and part-time employees can participate in healthcare plans, with coverage starting on the first day of the month following their start date. Employees can also extend coverage to their families. The hospital offers a choice between the Empire EPO plan and the Empire PPO plan. Additionally, the hospital provides basic life insurance, accidental death and dismemberment insurance, and supplemental life insurance options, with certain costs covered by the hospital.
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Frequently asked questions
Yes, White Plains Hospital accepts UnitedHealthcare. However, it is advised to check with your insurer for complete details as the list of accepted insurance plans is subject to change.
You can check the list of insurance plans participating with White Plains Hospital online. You can also contact the Patient Accounts Department for more information.
If your insurance plan is not accepted, you may be responsible for additional costs. White Plains Hospital can help you understand what is covered by your specific health insurance benefits policy. Financial services counselors are also available to assess your eligibility for financial assistance.
