
The COVID-19 pandemic has caused immense suffering worldwide, impacting both physical and mental health. Hospitals have been at the forefront of this crisis, with around 23% of hospitals in the US facing critical staffing shortages due to the high number of COVID-19 infections among healthcare workers. Globally, the pandemic has resulted in an increased demand for palliative care, with over 20 million people worldwide requiring it at the end of their lives. The situation is even more dire in low-income countries, where the burden of serious health-related suffering is projected to almost double by 2060, affecting older individuals and people with dementia the hardest. This crisis underscores the urgent need for governments to integrate palliative care into health systems and ensure universal access to essential pain relief interventions.
| Characteristics | Values |
|---|---|
| Number of hospitals in the US | 6,093 (2023) to 6,129 (2025) |
| Percentage of non-profit hospitals in the US | Over 50% |
| Number of LTACHs in the US | 428 |
| Number of children's hospitals in the US | 220 |
| Number of rehabilitation hospitals in the US | 144 |
| Number of psychiatric hospitals in the US | 487 |
| Number of community medical centers in the US | Over 5,000 |
| Number of academic medical centers in the US | Approximately 400 |
| Number of government-owned or operated medical centers in the US | Over 200 |
| Number of for-profit medical centers in the US | Approximately 150 |
| Average length of stay in a US hospital | 4.5 days |
| Leading causes of hospital deaths | Heart disease, cancer, respiratory failure, stroke, sepsis |
| Percentage of people with access to safe and timely surgical care in low-income countries | 3.5% |
| Percentage of people with access to safe and timely surgical care in middle-income countries | 50% |
| Percentage of people with access to safe and timely surgical care in high-income countries | 80% |
| Percentage of patients experiencing unnecessary suffering due to hospitalization | Not specified, but includes specific cases |
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What You'll Learn

Suffering caused by care
Suffering is an inevitable part of life, and it is closely linked to illness and well-being. While some degree of suffering may be unavoidable when facing a disease, it is important to address and reduce unnecessary suffering caused by care. This phenomenon of suffering related to healthcare needs is a significant aspect of patients' experiences in hospital settings.
In the context of hospitals, patients may experience suffering when they feel their perspective on their illness and health is disregarded, or when they feel mistreated or distrusted. This can lead to feelings of becoming an "awkward patient" for not following unwritten rules, and some may be too sick to advocate for themselves, forced to accept the care they receive. This can result in incorrect medication or inadequate diets, as in the case of a man suffering from diabetes and severe renal failure.
Research is essential to gain insights into caring and nursing practices that can alleviate patients' suffering. By understanding the existential dimensions of illness and healthcare experiences, we can strive to improve care and reduce suffering. This includes exploring patients' narratives and expressions of their lived experiences to grasp the meanings behind their suffering.
Additionally, the healthcare system and culture play a role in influencing the level of suffering patients endure. For example, in certain regions with a high number of hospital beds, people tend to be hospitalized more frequently, which can contribute to unnecessary suffering. Furthermore, aggressive treatment options may be favored over palliative care, potentially leading to negative experiences for patients and their families.
To alleviate suffering caused by care, it is crucial to empower patients to share their stories and perspectives on illness. Healthcare providers should strive to build trust and ensure their practices are aligned with patients' needs and preferences. By addressing these issues, we can work towards reducing the suffering experienced by patients in hospital settings.
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Patients' experiences in hospital settings
Patient experience is a critical aspect of healthcare, encompassing patients' interactions with healthcare providers, doctors, nurses, and staff. It involves various factors, such as timely appointments, easy access to information, and effective communication. While there is no universal definition of patient experience, it is widely recognised as a key indicator of healthcare quality.
In hospital settings, patient experiences can vary significantly. Some patients may encounter challenges such as delayed appointments, difficulty accessing information, or inadequate communication with healthcare professionals. These issues can impact the overall patient experience and may lead to negative outcomes. For example, a patient may feel frustrated if they have to wait too long for an appointment or if they struggle to understand their discharge instructions.
On the other hand, positive patient experiences in hospitals are associated with improved outcomes. When patients feel they are being heard and their needs are being met, they are more likely to adhere to medical advice and experience better health outcomes. Clear and timely communication, responsiveness from staff, and well-coordinated care all contribute to a positive patient experience.
To improve patient experiences in hospital settings, healthcare organisations conduct surveys, interviews, and reviews. These tools help identify areas for improvement and drive quality enhancement initiatives. By analysing patient feedback and data, hospitals can implement changes to their physical spaces, staff training, and organisational processes to enhance the overall patient experience.
While the exact number of people suffering in hospitals worldwide is challenging to determine, studies provide insights into the need for palliative care. The Lancet Commission on Palliative Care and Pain Relief estimated that over 25 million people who died in 2015 experienced serious health-related suffering. Additionally, over 20 million people worldwide were estimated to require palliative care at the end of their lives. These figures highlight the importance of improving palliative care integration into healthcare systems to address the suffering of patients and their families.
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Patients feeling mistreated or distrusted
Suffering is a significant aspect of the human condition, and it is closely linked to illness and well-being. While some degree of suffering may be unavoidable during an illness, suffering caused by care is a phenomenon that warrants attention, particularly when it comes to hospital settings. Patients in hospitals may experience suffering when they feel mistreated or distrusted by healthcare professionals. This can occur when their perspectives on illness and health are overlooked or ignored, leading to feelings of powerlessness and vulnerability.
Feeling mistreated or distrusted by healthcare providers can have a significant impact on patients' experiences and well-being. When patients feel that their concerns are not being addressed or that their symptoms are not taken seriously, they may suffer in silence, feeling that they have to endure the situation without complaining. This can lead to a sense of powerlessness and a negative impact on their health and future interactions with healthcare providers.
In some cases, patients may feel that they need to fight for their rights and ensure their voices are heard. However, this can be challenging, especially for those who are already struggling with their health. The struggle to be heard and understood can further contribute to feelings of distress and suffering.
To address this issue, it is crucial to increase knowledge about the existential dimensions of illness and improve healthcare experiences. Healthcare providers should strive for a holistic and patient-centred approach that respects patients' autonomy and perspectives. By understanding the meanings behind patients' narratives, healthcare professionals can provide better care and reduce unnecessary suffering.
If patients feel mistreated or their concerns are not being addressed, they can explore various options. Many hospitals have internal grievance procedures, and patients can contact the hospital directly to learn about these processes. Additionally, patients can reach out to the relevant health departments or organizations, such as the Illinois Department of Health, to file complaints against hospitals. In the case of Joint Commission-accredited hospitals, patients can also file complaints through their website. These avenues allow patients to seek resolution and ensure their voices are heard.
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Healthcare system and culture
The healthcare system and culture in hospitals are critical in ensuring patient safety and positive outcomes. However, the current system faces several challenges that impact patient suffering and health outcomes.
One significant issue is the lack of coordination and collaboration among healthcare providers. Patients and their families often experience a disjointed care process, with caregivers appearing uninformed about each other's work. This fragmentation results in overlapping or conflicting treatments, causing confusion, increased costs, and detrimental effects on patients' health. Additionally, patients spend excessive time consulting multiple specialists, who may be unaware of their medical histories, medications, or treatment plans, leading to inefficiencies and potential errors.
Another challenge arises from workforce issues, including shortages and ineffective deployment of existing professionals. There is a gap between the academic preparation of healthcare workers and the practical skills required in their roles. This gap can be attributed to factors such as limited funding for curriculum reforms and inadequate teaching infrastructures in academic health centres. As a result, the quality of care may be compromised, and patients may suffer due to inadequate staffing or suboptimal skill utilisation.
Furthermore, the healthcare system needs to become more attentive to patients' values, preferences, and cultural backgrounds. Language barriers, particularly for racial and ethnic minorities, can adversely affect access to care, quality of care, and health status. When patients cannot understand their healthcare providers due to language differences, it can lead to poor patient satisfaction, non-compliance with treatment plans, and underutilisation of health services.
To improve the healthcare system and culture, hospitals should focus on enhancing coordination and collaboration among caregivers, ensuring seamless transitions between different levels of care. This includes improving information exchange through the utilisation of electronic health records and interdisciplinary teamwork. Additionally, addressing workforce issues by providing ongoing professional development and cultural competency training can help bridge the gap between academic preparation and practical skills, ensuring a more skilled and adaptable healthcare workforce.
In summary, the healthcare system and culture play a pivotal role in patient safety and outcomes. By addressing the challenges of coordination, collaboration, workforce optimisation, and cultural competency, hospitals can reduce patient suffering and improve the overall quality of care. These improvements will ultimately contribute to better health outcomes and increased patient satisfaction.
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Unnecessary suffering
One significant factor contributing to unnecessary suffering is the healthcare system and culture. In certain regions, such as New York and New Jersey, there is a higher tendency for individuals to be hospitalized due to the availability of numerous hospital beds. This results in increased hospitalizations, intensive care admissions, and higher costs for patients, insurers, and taxpayers. It underscores the importance of critical evaluation and a shift towards prioritizing palliative care and patient well-being over aggressive treatment.
The experiences of patients within hospital settings vary greatly. Some patients feel they are not listened to or believed by nurses and healthcare professionals, leading to a sense of distrust and mistreatment. This can cause patients to feel that their perspectives on their health and illness are overlooked, contributing to unnecessary suffering. Additionally, patients may not receive the correct medications or appropriate diets, further exacerbating their suffering.
Furthermore, the availability of healthcare resources and access to safe and timely surgical care vary significantly across different countries. Low-income countries have limited access to surgical care, with only 3.5% of the population benefiting from it. In contrast, high-income countries provide access to approximately 80% of their population. This disparity contributes to unnecessary suffering, as individuals in low-income countries may experience prolonged pain and health deterioration due to a lack of timely and adequate medical interventions.
To alleviate unnecessary suffering, hospitals should strive to improve care by increasing knowledge about the existential dimensions of illness and healthcare experiences. This includes recognizing that suffering is connected to illness and well-being and that it can be exacerbated by the care provided. By understanding these dimensions, healthcare providers can develop strategies to lessen patients' suffering and improve their overall experience.
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Frequently asked questions
There is no exact data on how many people are in hospitals suffering, but there are over 6,000 hospitals in the United States, and the average length of stay is 4.5 days. The leading causes of hospital deaths include heart disease, cancer, respiratory failure, stroke, and sepsis.
Suffering is connected to illness and well-being, and patients may suffer when they feel their perspective on their illness and health is overlooked or when they feel distrusted or mistreated.
Increased knowledge about the existential dimensions of illness and healthcare experiences may help reduce unnecessary suffering. Research is needed to develop methods of caring and nursing that alleviate patients' suffering.
There are various types of hospitals, including psychiatric, community medical, academic medical, and government-owned or operated. The number of discharges per 1,000 population varies by state, with Washington D.C. having the highest rate at 1,182, and New Jersey the lowest at 749.






































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