
Medical records are vital documents that detail a patient's medical history, including illnesses, symptoms, test results, prescribed medications, and more. These records are kept by hospitals and healthcare providers, who are required by law to protect patient privacy. Patients have the right to access and even amend their records, and they can authorise family or third parties to do so as well. The records are essential for medical staff to make informed decisions about treatment and can also be used as evidence in legal cases. With the advent of electronic medical records, the format and accessibility of these records have evolved, simplifying patient tracking and enabling medical research.
| Characteristics | Values |
|---|---|
| Record Type | Medical records, Personal health records, Electronic medical records, Electronic health records |
| Record Contents | Patient information, Medical history, Diagnoses, Medication, Treatment, Test results, Surgical history, X-rays, Doctor's opinions, Physical examinations |
| Record Keeping | Hospitals keep records on file to be accessed at a later date. Records are kept by hospital staff, who update them during each hospital visit. |
| Record Access | Patients have a right to access their records, and may authorise family or third parties to do so. Records can be accessed in person or by submitting a request form and providing photo identification. |
| Record Ownership | Ownership laws vary by state and country. HIPAA gives patients the right to access and amend their records, but not explicit ownership. |
| Record Privacy | Hospitals must follow strict privacy guidelines. Only patients and directly involved healthcare providers have the right to view records without patient consent. |
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What You'll Learn

Hospitals are required to keep records
The purpose of maintaining medical records is to assist in diagnosis and treatment, as well as to track a patient's response to treatment. These records are crucial for healthcare providers to determine the most suitable treatment for a patient. Additionally, medical records are legal documents that can be used as evidence in court cases, particularly in personal injury and medical malpractice situations.
The format of medical records has evolved with the advent of electronic medical records (EMRs), which are digital versions of paper charts. EMRs enhance the accessibility of patient files and enable healthcare providers to track patient data over time. Electronic health records (EHRs) are broader in scope and can be accessed by authorised clinicians, laboratory personnel, specialists, and other medical professionals. Personal health records (PHRs) are another type of medical record that is designed for patient access. Patients can typically find their immunisation history, family medical history, diagnoses, medication information, and provider details in their PHRs.
It is important to note that hospitals and healthcare providers are legally required to follow strict privacy guidelines when managing patient health records. Patients have the right to access, request, and amend their health records, and they may also authorise family members or third parties to access their records and make decisions on their behalf. However, there may be costs involved in accessing records, and the process can sometimes be challenging due to varying practices across institutions.
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Patients can access their records
Patients can access their medical records, which are legal documents that can be used as evidence. In the United States, only the patient and the healthcare providers directly involved in delivering care have the right to view the record. The patient, however, may grant consent for any other person or entity to evaluate the record.
The Health Insurance Portability and Accountability Act (HIPAA) guarantees patients the right to access their medical records electronically. Patients can request their medical records through their provider's patient portal, by filling out a form, or by sending an email, letter, or fax. The provider cannot impose unreasonable barriers to access or unreasonably delay the patient from receiving their records. The patient may be charged a reasonable fee for the records, for example, to print and mail the records.
HIPAA also allows healthcare providers to share information without the patient having to submit a request. In this case, the provider may or may not ask the patient to fill out a record release form or charge a fee for sending the record to another provider.
There are some exceptions to a patient's right to access their medical records. In the case of medical information that could cause the patient to inflict harm upon themselves, such as mental health records where self-harm or suicide is a risk, the records may be withheld. Additionally, tracking down old medical records can be challenging due to varying processes at different institutions and other barriers to access.
Patients can also keep their own personal health records (PHRs), which are controlled by the patient and can be stored on their computer or through an internet database. A standalone PHR is not typically protected by HIPAA, whereas a tethered/connected PHR is linked to a healthcare organization and is protected by HIPAA.
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Records can be subpoenaed
Medical records are legal documents that can be used as evidence in court cases. They are subject to the laws of the country or state in which they are produced, and as such, there is variability in the rules governing their production, ownership, accessibility, and destruction. In the United States, the Health Insurance Portability and Accountability Act (HIPAA) grants patients the right to access and amend their own records, but it does not address the ownership of the records. While patients have the right to access their records, they may encounter resistance from hospitals, and specific forms or letters may need to be completed to request them.
If a patient or their attorney is facing stonewalling tactics from a healthcare administrator and is unable to obtain their records, they can resort to subpoenaing them. A subpoena is a legally binding court order that requires the recipient to provide specified documents or other records, or to appear and testify in court. It can be issued by a judge, magistrate, attorney, self-represented individual, or a service hired by an attorney, and it must be fulfilled by the healthcare administrator by law. Subpoenas are typically requested by an attorney on behalf of the court and can be served to an individual via personal delivery, email, certified mail, or by reading it aloud. They are very specific to the situation at hand, and the requirements, expectations, and timing will vary depending on the ruling.
There are several types of subpoenas, including deposition subpoenas, witness subpoenas, and subpoena duces tecum. A deposition subpoena is issued to a third party not involved in the lawsuit, requiring them to provide records or appear at a deposition to answer questions. A witness subpoena requires an individual to appear in court and testify as a witness, typically at a trial. A subpoena duces tecum, meaning 'subpoena for production of evidence', mandates the production of books, documents, or other records at a specified time and place.
It is important to note that ignoring or resisting a subpoena can result in serious legal consequences, including contempt of court and financial penalties. Compliance with a subpoena is mandatory, and individuals must respond in a timely manner. Failure to comply may lead to fines, imprisonment, or other sanctions imposed by the court.
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Records are kept electronically
In the digital age, hospitals are increasingly keeping records electronically. This shift has not only changed the format of medical records but has also increased the accessibility of files. Electronic records are typically stored in individual dossiers for each patient, organised by name and illness type. This system, which originated at the Mayo Clinic, simplifies patient tracking and facilitates medical research.
The transition to electronic record-keeping is supported by legislation such as the Health Information Technology for Economic and Clinical Health Act, authorised by the US Congress in 2009. This legislation aimed to accelerate the conversion of paper medical records into electronic formats. While many hospitals and doctors' offices have embraced this change, some challenges remain due to the incompatibility of different electronic health vendors' proprietary systems.
Electronic medical records typically include a comprehensive medical history, chronicling diseases, major and minor illnesses, growth landmarks, and surgical procedures. They also capture information related to hospital admissions, such as prior health and healthcare details. Routine visits may be documented using concise formats like the problem-oriented medical record (POMR) or the "SOAP" method.
The security and privacy of electronic medical records are crucial. Measures must be in place to prevent unauthorised access or tampering. Patients are generally guaranteed access to their records through legislation like HIPAA in the United States, which also allows patients to grant consent for others to evaluate their records. However, there may be exceptions, such as in cases of mental health records where there is a risk of self-harm or suicide.
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Records are subject to privacy laws
Medical records are subject to privacy laws, which vary depending on the country and state in which they are produced. In the United States, the Health Insurance Portability and Accountability Act (HIPAA) governs the privacy and security of medical records. The Privacy Rule, a federal law, gives patients rights over their health information and sets rules and limits on who can access and receive it. Patients have the right to access, review, and obtain a copy of their health information, with certain exceptions, such as in cases where releasing the information may cause harm to the patient. Patients may also be charged a reasonable fee for obtaining copies of their records.
HIPAA also allows patients to amend their records if they believe the information is incorrect or incomplete. Patients can request changes to their medical records, and if denied, they have the right to add a statement to their file explaining the discrepancy. Additionally, patients can set limits on who can access their personal health information and what information they can see. This includes family members, friends, and other individuals involved in the patient's care or payment for care.
In the case of minors, parents or legal guardians typically act as personal representatives and can exercise individual rights, such as accessing medical records, on their behalf. However, in certain cases, the Privacy Rule defers to state laws to determine the rights of parents to access and control the protected health information of their minor children.
While HIPAA provides federal guidelines, state laws may also come into play. For example, California has several laws governing health information privacy, including the Confidentiality of Medical Records Act and the Patient Access to Health Records Act. These laws work in conjunction with HIPAA to protect patient privacy and give patients rights over their medical records.
It is important to note that the rules surrounding medical records and privacy laws can be complex and may vary depending on the specific circumstances and the state in which the records are held. Patients should refer to the specific laws and guidelines in their state to understand their rights and protections regarding their medical records.
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Frequently asked questions
Medical records are legal documents that detail a patient's medical history and medical care over a period of time. They can include X-rays, doctor’s opinions, physical examinations, medical history, surgical history, and any other documentation that pertains to a patient's experience with doctors or a care center.
Medical records can be stored digitally as electronic health records (EHRs) or physically as paper documents. Files that are used regularly are often stored digitally, while long-term or inactive records are stored off-site as physical files.
By law, all hospitals must allow patients to access their medical records. Patients may request a copy, choose to view the original, or receive a summary of their records. To request access, patients must complete a health record access form and provide photo identification. There may be costs involved when accessing your records, and applications may take up to 45 days to be processed.
There is no federal law in the United States regarding the ownership of medical records. HIPAA gives patients the right to access and amend their records, but not to own them. Twenty-one states have laws stating that the providers are the owners of the records, while only one state, New Hampshire, has a law ascribing ownership to the patient.
Only the patient and the healthcare providers directly involved in delivering care have the right to view the record. However, patients may grant consent for any other person or entity to evaluate their record.































