Ethan Rhodes
Haiku is EpicCare's mobile application for iPhone or Android, which allows users to securely access the EpicCare EMR system and stay connected to patients, physicians and their practice. Users can access patient lists, schedules, search functions, messaging and clinical image capture. For those working across multiple hospitals, it is possible to add a second hospital profile to the Haiku app. This can be done by downloading the configuration file at both hospitals and selecting the desired hospital upon opening the app, or setting up one hospital manually and then repeating the process. Alternatively, users can create a help desk ticket and request a configuration file from each organisation.
| Characteristics | Values |
|---|---|
| Number of hospitals that can be added | 2 |
| Setup | Download the config file at both hospitals and select the hospital when opening Haiku |
| Alternative setup | Set up one hospital manually, then go back into settings and repeat the process |
| Accessing patient information | Possible to access simultaneously with assistance from the IT department |
| Help desk ticket | Can be created at each organization to access Haiku |
| Configuration file | Can be used to access the environment by tapping along the top of Haiku |
| Switching between servers | Possible, as long as both organizations allow it and register the device |
| Two-factor authentication | Required for personal devices if it has been more than 12 hours since the last use or if there have been 3 failed login attempts in the last 5 minutes |
Explore related products
What You'll Learn
Download the configuration file at both hospitals
To add a second hospital profile on the Haiku mobile app, you must first download the configuration file at both hospitals. This is a crucial step as it allows you to access patient information from multiple hospitals simultaneously. Here is a detailed guide on how to achieve this:
Understanding the Haiku App
Haiku is EpicCare's mobile application designed for iPhone or Android devices. It provides secure and portable access to the EpicCare EMR system, enabling users to stay connected to patients, fellow physicians, and their practice anytime, anywhere. With Haiku, users can easily access chart reviews, patient lists, schedules, messaging, and clinical image capture.
Downloading the Configuration File
To download the configuration file, start by creating a help desk ticket at each organization you work with that you need access to via Haiku. If the organization provides a configuration file, usually via a URL, you will be able to access that environment by tapping along the top of the Haiku app. This will likely be labelled as "Custom Configuration". Not all organizations may have configuration files readily available, but they should be able to create one with the assistance of their technical support team.
Setting Up Multiple Hospital Profiles
Once you have downloaded the configuration file at both hospitals, you can set up your Haiku app to access patient information from multiple hospitals. Here are the steps:
- Install the Haiku app on your mobile device if you haven't already. You can find it in the App Store for iPhones or the Play Store for Android phones.
- After installing the app, open it and complete the initial setup, including logging in using your Epic credentials.
- Now, download the configuration file for the first hospital. This file will allow you to access patient information specific to that hospital.
- Once the configuration is complete, go back into the Haiku app settings and repeat the process for the second hospital. The second setup will automatically be separate from the first, allowing you to access information from both hospitals simultaneously.
- When you open Haiku, you will be able to select which hospital you want to access information from.
By following these steps, you will be able to successfully download the configuration file at both hospitals and set up your Haiku app to access patient information from multiple hospitals seamlessly. This will enable you to provide better care and stay connected with your patients regardless of your physical location.
Understanding Hospital Oxygen Machines: A Guide
You may want to see also
Explore related products
Set up one hospital manually, then repeat for the second
To set up a second hospital profile on Haiku, a mobile application that gives healthcare professionals secure access to patient information, you can follow these steps:
- Set up the first hospital profile manually. This involves downloading the configuration file for the first hospital and completing the setup process.
- Once the first profile is set up, go back into the settings and repeat the process for the second hospital. This can be done by downloading the configuration file for the second hospital and following the setup steps.
- After completing the setup for the second hospital, you will now have two separate hospital profiles on Haiku.
It is important to note that Haiku only allows one connection setting, so you will need to set up each hospital profile separately. Additionally, ensure that both hospitals allow and register your device to switch between servers within the app.
Haiku is designed to be intuitive and secure, using two-factor authentication to protect patient information. The application provides quick access to patient lists, schedules, messaging, and clinical image capture, among other features.
Medical Methods to Reduce Fever in Hospitals
You may want to see also
Explore related products
Create a help desk ticket for each organisation
To add a second hospital profile on Haiku, a mobile application for iPhone or Android, you must first create a help desk ticket for each organisation you work with that you're trying to access via Haiku.
Creating a help desk ticket will allow you to access the configuration file for each organisation. This file can usually be accessed via a URL provided by the organisation. Once you have the configuration file, you can set up your Haiku profile for that specific organisation.
To set up your Haiku profile for an organisation, download the configuration file and open the Haiku app. The app will ask if you want to open Haiku or Canto (the iPad version of the app). Select Haiku, and enter the configuration password when prompted. This will complete the setup for that organisation.
You can repeat this process for each organisation you work with, creating a separate profile for each. This will allow you to access patient information and other features offered by Haiku for each organisation.
It's important to note that not all organisations may have configuration files readily available. In such cases, you may need to reach out to the organisation's IT department or Amb TS to create the necessary configuration file. Additionally, ensure that your device is registered with the organisation and that they allow access from your device.
Navigating Hospital Visits: Seeing a Doctor Efficiently
You may want to see also
Explore related products
Use the same login details as for Epic Hyperspace
To use Haiku, EpicCare's mobile application for iPhone or Android, and Canto, the mobile app for the iPad, you need to download the "Epic Authenticator" app from your device's app store. Once downloaded, you need to enrol your device within Epic Hyperspace. This is a one-time process, and you will only need to authenticate once every 12 hours.
When you click the link, your device will be configured to access the Epic environment. The configuration link will ask if you want to open Haiku or Canto. Once you have chosen, the app will ask for the configuration password. After entering the password, you will be able to access the app.
At the login screen of Haiku or Canto, you will need to use the same username and password you use to log in to Epic Hyperspace. If you have configured your device to use Face ID or Touch ID, you will need to enter your new password manually the first time. After a successful login, you will be prompted to update your biometric login.
If you use both Haiku and Canto, you do not need to download the Epic Authenticator application on both devices. However, you should have both devices with you when enrolling. You should download the app on the device you use most frequently. You will receive a notification on your other device to approve.
Decongestants and Pregnancy: Hillcrest Hospital Weighs In
You may want to see also
Explore related products
Use the Quick Start Guide for reference
To add a second hospital profile on Haiku, you can refer to the Quick Start Guide for detailed instructions. Here are some key steps to follow:
Download the Configuration Files
Firstly, download the configuration files for both hospitals. You can usually obtain these files from the IT department or by creating a help desk ticket. The configuration files will allow you to access each hospital's environment within the Haiku app.
Set Up Your Device
After downloading the files, you can set up your device to access both hospital profiles. Close the Haiku app and follow the setup instructions provided by the hospitals or on the Technology Learning Center website. You will need the password for the configuration file, which you can find on the Technology Learning Center.
Enroll in Two-Factor Authentication
As of January 26, 2022, Haiku requires you to enroll one of your mobile devices with Epic's two-factor authentication (2FA) application. Download and register the app on only one device, preferably the one you use most frequently. During the setup, have both devices ready if you plan to use Haiku on multiple devices.
Accessing Multiple Hospital Profiles
Once your device is set up, you can access the hospital profiles by opening the Haiku app. Tap along the top of the app, where it likely says "Custom Configuration." From there, you can select the desired hospital environment and switch between them as needed.
The Quick Start Guide provides a comprehensive overview of the process, ensuring a smooth and efficient setup experience for users.
North Florida Hospital: Public or Private?
You may want to see also
Frequently asked questions
To add a second hospital to your Haiku profile, you will need to download the configuration file at both hospitals. When you open Haiku, you can select which hospital you want to access. Alternatively, you can set up one hospital manually, then go back into the settings and repeat the process for the second hospital.
Haiku is EpicCare's mobile application for iPhone or Android. It gives you secure and portable access to the entire EpicCare EMR and keeps you connected to your patients, practice, and fellow physicians 24/7.
With Haiku, you can access patient lists and schedules, review patient information (including medications, allergies, and problem lists), stay up to date on patient status, and capture clinical images.
At the login screen, use the same username and password you use to log in to Epic Hyperspace. If you've configured your device to use Face ID or Touch ID, you'll need to enter your new password manually the first time. After a successful login, you will be prompted to update your biometric login.
