Jordan Ellis
LG Hospitality TVs are a popular choice for hotels and businesses, but they can sometimes be locked to the settings of the previous owner. This can be frustrating if you need to reset the TV to its factory settings. There are several ways to factory reset an LG Hospitality TV, including using the remote control, entering a code, or performing a firmware update. Some methods may require a special service remote, while others involve pressing a series of buttons on the remote or TV panel. It's important to be cautious when performing a factory reset, as incorrect actions could damage the TV.
| Characteristics | Values |
|---|---|
| Resetting an LG Hospitality TV | Press the Settings button on your remote control. Select the All Settings option, then General Settings. Within General Settings select System, and then choose the Reset to Initial Settings option. |
| Resetting an LG Hospitality TV with WebOS 6.0 | Press the button on the TV remote and select [All Settings] → [General] → [System] → [Reset to Initial Settings]. |
| Resetting an LG Hospitality TV with WebOS 5.0 | Press the button on the TV remote and select [All Settings] → [Support] → [Reset to Initial Settings]. |
| Resetting an LG Hospitality TV with WebOS 4.5 or earlier | Press the button on the TV remote and select [All Settings] → [General] → [Reset to Initial Settings]. |
| Resetting an LG Hospitality TV using a service remote | Press and hold the OK button on the remote as well as the TV panel at the same time for a few seconds. Press and hold the MENU button on the remote and the MENU button on the TV at the same time for at least 5-7 seconds. |
| Resetting an LG Hospitality TV using the PTC Installer menu | Press the MENU-key repeatedly until the menu becomes unresponsive, then press 9-8-7-6-OK. When prompted for a password, type 0413. |
| Resetting an LG Hospitality TV by entering the Installation menu | Choose any TV channel. Press and hold the MENU button on the remote control until the TV's menu appears, disappears, and channel info appears. Quickly release the MENU button, enter 1105, and press OK. |
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What You'll Learn
Resetting a locked LG hospitality TV
First, it is important to understand that a factory reset must be performed if the TV was configured on an earlier system and you intend to reconfigure it. Additionally, if the TV is not fresh from the supplier, a factory reset is necessary before installation.
To enter the Installation menu from the remote control, follow these steps:
- Choose any TV channel. This method may not work if another input is selected.
- Press and hold the MENU button on the remote control until the TV's menu appears, disappears, and channel information appears.
- Quickly release the MENU button and enter 1105, then press OK.
- If your remote control lacks a MENU button, use the HOME button instead.
- For 2012 models or if the above procedure doesn't work, enter the InStart Service Menu by pressing the Settings button.
In the Installation menu, you can access various parameters, including LG Hotel mode setup, TV Link-Loader, Password Change, and Set ID Setup.
To perform a factory reset, follow these steps:
- Press the Settings button on your remote control.
- Select "All Settings," then "General Settings."
- Within General Settings, select "System."
- Choose the "Reset to Initial Settings" option. Read all the information carefully, as you will not be able to revert this action.
- Confirm the reset. This will delete all account settings, installed apps, and passwords.
- Your TV will automatically restart to its default settings.
For WebOS 5.0 (released in 2020), the process is slightly different:
- Press the button on the TV remote and select "All Settings."
- Select "Support," then choose "Reset to Initial Settings."
- Turn on the TV and press the "Settings" button on your remote.
- Select "All Settings" in the Settings menu.
- Confirm "Reset to Initial Settings" to start the initialization.
If you encounter difficulties or if the ""Reset to Initial Settings" option is grayed out, contact LG's 24/7 Chat Support for further assistance.
It is important to exercise caution when performing a factory reset, as some steps may require a special Service Remote, and improper actions could lead to irreversible damage to your TV set.
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Resetting via the PTC installer menu
Resetting an LG hospitality TV via the PTC installer menu can be done by following these steps:
First, press the MENU key repeatedly and quickly on the remote control until the menu becomes unresponsive. Then, press the number keys in this sequence: 9-8-7-6-OK. This should open the PTC Installer Menu.
Next, press the number keys in this sequence: 0-4-1-3-OK. When prompted for the TV password, enter 0413. The TV will now reboot.
After the TV reboots, press the MENU key repeatedly and quickly again until the menu becomes unresponsive, and then press 9-8-7-6-OK once more. This will open the PTC Installer Menu again.
Finally, navigate to the 002 AC ON menu and set this value to 002 (Instant-On-Reboot). Confirm this value by pressing Enter. The PTC Installer Menu will now close, and the TV will be reset to its factory settings.
It is important to note that caution should be exercised when performing a factory reset, as some sources indicate that improper actions may lead to irreversible damage to the TV set. Additionally, some newer LG TV sets may require a special service remote to access the PTC Installer Menu and perform the factory reset.
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![Factory Reset [Explicit]](https://m.media-amazon.com/images/I/91oHbThN8EL._AC_UY218_.jpg)
Resetting via the Installation menu
Resetting your LG Hospitality TV via the Installation menu can be done by following these steps:
Firstly, turn on your TV and press the Settings button on your remote control. Then, select 'All Settings' in the Settings menu, followed by 'General Settings'. Within the General Settings menu, select 'System'. From here, you should be able to select 'Reset to Initial Settings'.
If you are unable to access the Reset to Initial Settings option, you may need to enter the Installation menu. To do this, start by selecting any TV channel, then press and hold the MENU button on your remote control until the TV's menu appears, disappears, and channel information appears. Quickly release the MENU button and enter 1105, followed by the OK button. If your remote does not have a MENU button, use the HOME button instead.
Once you are in the Installation menu, you can reset your TV to its factory settings. This can be done by navigating to 'LG Hotel mode setup' and following the on-screen instructions.
Please note that some LG Hospitality TVs may have different menus and options, so the exact steps may vary slightly. Additionally, be cautious when performing a factory reset as it will delete all account settings, installed apps, and passwords.
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Resetting via the Settings menu
Resetting your LG Hospitality TV via the Settings menu is a straightforward process, but it's important to note that performing a factory reset will delete all account settings, installed apps, and passwords. Here's a step-by-step guide:
Firstly, turn on your LG Hospitality TV and press the Settings button on your remote control. From the Settings menu, select 'All Settings'. This will open up a new set of options. From these options, select 'General Settings'. Within the General Settings menu, you will need to select 'System'. Here, you will find the option to Reset to Initial Settings.
Before proceeding, it is important to read all the information presented to you, as you will not be able to revert back to your previous settings after performing a factory reset. The reset will delete all account settings, installed apps, and passwords. If you still wish to proceed, select the 'Reset to Initial Settings' option. You will then be asked to confirm the reset and select the reset option you desire. If you select 'Reset All', this will reset all settings, including network settings.
If you are unable to access the 'Reset to Initial Settings' option, it may be greyed out, and you will need to contact LG's 24/7 Chat Support for assistance in resetting your TV.
It's also worth noting that if your TV is locked to a hotel's settings, it may not be easy to reset. In such cases, you may need to replace the motherboard or main board, or try a firmware update.
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Resetting a TV with WebOS 6.0, 5.0, 4.5, or earlier
Resetting your LG Hospitality TV will return all settings to their defaults. This means that any accounts, installed apps, and passwords will be deleted. If you are using WebOS 6.0 (2021), press the button on your TV remote and select "All Settings", then "Support", and finally "Reset to Initial Settings". If you are using WebOS 5.0 (2020), press the button on your remote and select "All Settings", followed by "Support", and then "Reset to Initial Settings". For WebOS 4.5 (2019 or before), press the button on your remote and select "All Settings", then "General", and finally "Reset to Initial Settings".
If you have a TV configured on an earlier system and want to reconfigure it, you must perform a factory reset. To do this, enter the HOTEL INSTALLATION menu by pressing the HOME/MENU/SETTINGS button on your LG remote until the channels ODS appears in the upper left corner. This should take approximately 5 seconds. Do not release the button. Then, press 1-1-0-5-OK.
For LG WebOS North-American Hospitality TVs, you can enter the PTC Installer Menu by pressing the Menu key repeatedly until the menu becomes unresponsive, then press 9-8-7-6-OK. If you are using an STB, press 9-8-7-6-EXIT.
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