Tessa Quinn
Carle Foundation Hospital is a 489-bed facility in Urbana, IL, with eight hospitals, multi-specialty physician groups, a health plan, and associated healthcare businesses. The hospital offers a range of amenities for patients and visitors, including meal services and waiting rooms. Visitors are allowed in patient rooms, with some restrictions on the number of visitors and visiting hours depending on the hospital unit. This paragraph introduces the topic of finding a room at Carle Hospital, providing an overview of the hospital's facilities, visitor policies, and available amenities.
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What You'll Learn
Visiting hours and policies for different departments
Carle Foundation Hospital in Urbana, Illinois, has implemented the following visiting hours and policies for its various departments:
Emergency Department
One support person is allowed at a time per patient and may switch out as desired.
Intensive Care Unit (ICU)
Two support persons are allowed during visiting hours, with one person at the patient's bedside. One support person is permitted to stay overnight.
Semi-Private Rooms
Two visitors are allowed in the patient's room during visiting hours and may switch out as desired.
Medical-Surgical
Two support persons are allowed during visiting hours, and a support person may stay overnight.
Neonatal Intensive Care Unit (NICU) / Level 3 Nursery
Two designated caregivers are allowed 24-hour access. Guardians will receive pink and green badges for visitor access. Pink badges allow any time visits, while green badges indicate visiting hours from 9 a.m. to 9 p.m.
Inpatient Rehab
One support person is allowed to visit the patient during visiting hours. An overnight guest is permitted if it aligns with the therapy plan.
End-of-Life
Four support persons are allowed at the patient's bedside 24 hours a day. Children with a close relationship to the patient may visit when accompanied by another adult family member.
Procedures
Two support persons are allowed in the operating room (OR) waiting room and may visit the patient before the procedure. Clergy visits are permitted and do not count towards the visitor limit.
Waiting Rooms
With the exception of the Surgical Services waiting room, all waiting rooms are closed to visitors.
Obstetrics/Labor and Delivery/Antepartum
One support person is allowed per patient, and they cannot leave during their stay. Only one visitor is permitted to stay overnight (9 p.m. - 8 a.m.).
Pediatrics/Intermediate Care Nursery
Two support persons are allowed and must remain for the entire visit. One person will be at the patient's bedside.
Outpatient Procedures and Appointments
Due to COVID-19 precautions, one support person is allowed for outpatient procedures. For outpatient appointments, a support person is only permitted for patients under 18 or adults with cognitive or developmental limitations.
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Ordering meals for patients and guests
Carle Foundation Hospital offers room service dining for its patients and guests. To place an order, use the in-room phone to dial 6-3333. Orders are taken from 6:30 a.m. to 8 p.m. and delivered within approximately 45 minutes. Guest meals cost $6 per tray and must be paid for by a guest meal ticket or credit card (processed in the room). Cash payments are not accepted, nor are gift cards.
Guest meal tickets can be purchased from various locations within the hospital, including the reFresh Eatery, North Star Café, South Clinic Coffee Bar, and Carle Auxiliary Gift Shop. Each meal ticket includes one entree, two sides, one dessert, and one beverage. It's important to note that meal tickets are non-refundable. When placing an order, guests with food allergies should notify the kitchen to ensure their dietary needs are accommodated.
The North Star Café, located on the first floor near the hospital entrance, offers a variety of dining options, including premium sandwiches, brick-oven pizzas, custom salads, freshly baked cookies, and a range of grab-and-go options, as well as Starbucks® beverages. The reFresh Eatery, a state-of-the-art cafeteria, provides a bright and inviting space for patients, visitors, and staff to enjoy made-from-scratch meals. It features a deli station with made-to-order subs and sandwiches, a manned salad bar, and a Sally the Robot unit for custom salads even during late-night hours.
The hospital also offers plant-based and heart-healthy options, such as the farmer's market enchiladas, and ensures that traditional favourites, like made-to-order omelets, remain on the menu. Additionally, there is a daily wellness entrée that meets specific nutritional guidelines at affordable prices. For those who prefer grab-and-go options, the Atrium Café, located on the main level of the Atrium Lobby, offers sandwiches, soups, salads, breakfast items, and specialty coffees during the week and on weekends.
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Parking and other location information
Carle Foundation Hospital, a 489-bed facility located in Urbana, IL, offers various parking options for patients and visitors. The specific parking arrangements depend on the hospital site and the nature of your visit.
Carle Health Methodist Hospital
Valet parking is available free of charge at the hospital's main entrance from 6 am to 6 pm, Monday to Friday. Visitors and patients can also park in Parking Deck A at the corner of Hamilton Blvd. and Glen Oak Ave. This deck is connected by a skywalk to the hospital's main entrance. Additional parking can be found in front of the Outpatient Surgery (Ambulatory) Entrance, and in the Emergency Department parking lot, located on Hamilton Boulevard and NE Crescent Avenue.
Carle Hoopeston Regional Health Center
Parking lots are available in front of the building and adjacent to the ambulance bay behind the building. Patients with a medical need should park in the rear parking area and enter through the automatic double doors, which lead directly to registration. Visitors should park in the front lot and enter through any of the single entry doors.
Carle BroMenn Medical Center
Complimentary valet parking is available at the main entrance from 5:30 am to 5 pm, Monday to Friday. The Parking Deck is located just north of the hospital and is connected to the hospital via enclosed walkways. Additional parking is available in other parking lots, provided they are not reserved for specific users.
Carle Proctor Hospital
Parking is available in the surface lots located around the Proctor campus. Parking is free and open unless otherwise noted. In an emergency, park in the Emergency Department parking lot, located on the northwest side of Proctor Hospital. The campus can be easily accessed from North Knoxville Ave. and North Sheridan Rd.
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Health and safety protocols for visitors
Carle Foundation Hospital, a 489-bed facility in Urbana, IL, has implemented various health and safety protocols to ensure the well-being of its patients, visitors, and staff. Here are the key protocols that visitors should be aware of before arriving at the hospital:
Visitor Registration and Check-In:
All visitors are required to register and check in at one of the four designated entrances. This process includes providing photo identification and follows national trends in hospital safety protocols. It helps the hospital enforce visitor guidelines, identify visitors, and enhance security for everyone on-site.
Masking Guidance:
Carle Health adheres to the CDC's masking guidelines. When community transmission levels are high, patients and visitors are required to wear masks inside the hospital. Visitors should follow the masking guidance posted at the entrance and be prepared to wear masks during their visit if necessary.
Visitor Health Requirements:
To protect the health and safety of patients and staff, Carle Foundation Hospital requires all visitors to be healthy and free from any symptoms of cold, flu, or other illnesses. Visitors exhibiting any signs of illness may be denied entry to prevent the potential spread of infectious diseases.
Visiting Hours and Restrictions:
The hospital has specific visiting hours and restrictions for different departments, such as the Emergency Department, Intensive Care Unit, and Medical-Surgical units. For example, the Intensive Care Unit allows two support persons at a time during visiting hours, with one person permitted to stay overnight. Visitors should check the hospital's website for detailed information on visiting hours and restrictions before planning their visit.
Visitor Badging:
Upon registration and check-in, visitors receive a badge that must be worn during their stay. This badge is valid for the day's visit. If a visitor needs to leave and return on the same day, they can simply show their badge to re-enter without repeating the check-in process. Visitors should return their badges to the same station when leaving the hospital.
By following these health and safety protocols, visitors at Carle Foundation Hospital can help ensure a safe and positive experience for everyone involved. These protocols are subject to change, so visitors should stay informed and comply with any additional instructions provided by the hospital during their visit.
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Amenities and services offered by the hospital
Carle Foundation Hospital is a 489-bed facility and Level I Trauma Center with a range of amenities and services for patients and visitors. The hospital is based in Urbana, IL, and is part of the vertically integrated Carle Health system, which includes eight hospitals, multi-specialty physician groups, a health plan, and associated healthcare businesses.
Amenities and Services
Dining
The hospital has an eatery that is open daily from 6 a.m. to 2 a.m., offering a wide variety of food options, including a chef's station, deli, grill, salads, entrees, grab-and-go items, snacks, and beverages. There is also a Coffee Bar located on the first floor of the South Clinic, serving Starbucks coffee and pastries, sandwiches, and snacks during weekday mornings and afternoons. Additionally, vending machines are available 24 hours a day near the cafeteria entrance and in other locations throughout the facility.
Spiritual Care
The Colwell Chapel, located on the first floor near the hospital entrance, is open to visitors and patients of all faiths for prayer, quiet reflection, or meditation at any time.
Parking
The hospital offers a Parking Deck, a six-level self-parking garage connected to the hospital via enclosed walkways. There is also valet parking available, with vehicles requested by 5 p.m. Additional parking lots are available for patients and visitors, as long as they are not reserved for specific groups.
Visitor Support
Carle Foundation Hospital allows visitors during specific visiting hours, with some variations depending on the department and patient's needs. In general, support persons are allowed, with some departments permitting one or two visitors at a time, and certain units allowing for overnight guests. End-of-life care permits four support persons at the patient's bedside 24 hours a day. Visitors are expected to be healthy and symptom-free, and masking guidelines are followed according to CDC recommendations.
Classes and Events
Carle Health provides free classes, seminars, and events for patients and their families on topics such as staying healthy, preventing illness, and managing medical conditions.
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Frequently asked questions
Carle Foundation Hospital is located in Urbana, IL. The hospital has 489 beds and offers Level III perinatal services. To find a specific patient room, you can ask for help from the hospital staff or the information desk.
Visiting hours vary depending on the department. For example, the Intensive Care Unit allows two support persons at a time during visiting hours, with one person allowed to stay overnight. Additional adult visitors may visit between 9 am and 9 pm, with a maximum of two visitors at a time in patient rooms.
Yes, all visitors must be healthy and free of any cold, flu, or other illness symptoms. No visitors under the age of 18 are permitted in common areas. Clergy and caregivers are allowed to visit during visiting hours and do not count towards the patient's allotted number of visitors.
Yes, food orders can be placed by dialling 6-3333 from the in-room phone. Orders are taken from 6:30 am to 8 pm and are delivered within about 45 minutes. Guest meals cost $6 per tray and must be paid for by a guest meal ticket or credit card. Cash is not accepted.
