Jordan Ellis
In Theme Hospital, players must design a hospital that treats patients, generates profit, and operates efficiently. While there are no cheat codes to increase your reputation, there are several strategies to boost it. Keeping patients satisfied by addressing their needs, such as providing drinks machines, toilets, and radiators, can enhance your reputation. Additionally, maintaining a clean hospital, managing staff morale, and minimising patient deaths are crucial. Accepting VIP visits can also positively impact your reputation, provided your hospital is in good condition. Earthquakes are another factor to consider, as they can damage equipment, so staying vigilant and taking preventive measures is essential.
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What You'll Learn
Keep your hospital clean and well-maintained
Keeping your hospital clean and well-maintained is a key part of increasing your reputation in Theme Hospital. The game reflects the importance of cleanliness in real-life hospitals, where a sanitary environment is essential for patient health and safety.
To keep your hospital clean and hygienic, you should hire enough handymen with the janitor skill to clean up trash and vomit from the floors. Ensure that these staff members are well-trained and specialised in cleaning hospitals, as general cleaning staff may not be familiar with healthcare cleaning protocols and procedures. You can also use innovative technology, such as radio frequency ID (RFID) tags, to monitor when and where cleaning has been done.
In addition to regular cleaning, you should also focus on maintaining and repairing your machines to prevent them from exploding, as this will negatively impact your reputation. Handymen with repair skills can be utilised for this purpose. It is also important to keep your staff well-rested and happy, as overworked staff may become unhappy and impact the overall morale of your hospital.
By keeping your hospital clean, well-maintained, and efficiently run, you will increase your reputation and patient satisfaction. This will also help to prevent the spread of infections and ensure the safety and well-being of your patients, staff, and visitors.
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Avoid sending patients home or to autopsy
To increase your reputation in Theme Hospital, it is important to avoid sending patients home or to autopsy. While sending patients home might seem like a quick solution, especially during emergencies or when your hospital is hit by an epidemic, it is crucial to avoid doing so as it can negatively impact your reputation. Each patient sent home is counted as a death, resulting in a decrease in your reputation. Instead, try to provide efficient treatment and cure as many patients as possible.
When you are unable to diagnose or cure a patient, you might be tempted to send them to the auto autopsy machine in the research department. However, this will also harm your reputation as the public reacts negatively to patient deaths. The auto autopsy machine is meant to be used for research, not for patient disposal. Instead of sending patients to autopsy, focus on improving your diagnosis and treatment capabilities.
The GP's office plays a crucial role in patient care and your hospital's reputation. Ensure that only consultants work in the GP's office as they walk faster, see more patients, and provide an initial boost to the patient's diagnosis meter. This can lead to immediate diagnoses and faster treatment, improving patient satisfaction and your hospital's reputation.
To further enhance your hospital's performance, consider the following:
- Create a well-laid-out hospital with easy patient flow.
- Place radiators and drinking machines near rooms and seats to keep patients comfortable and happy.
- Build additional treatment rooms to handle large patient volumes.
- Hire qualified researchers for your research department to speed up research progress.
- Focus on drug improvements, especially in hard mode, to prevent drugs from becoming ineffective and harming patients.
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Prepare for VIP visits and earthquakes
To prepare for VIP visits, it is important to keep the hospital clean and well-maintained. Ensure that there is no trash lying around by assigning handymen to crowded areas. Repair all machines and replace any that are in low maximum condition (below 6). If you have plants, make sure they are watered. Send tired staff to the staff room and monitor their morale, offering one-time bonuses to anyone below 75% happiness. Keep the hospital warm, but not too hot, and provide enough radiators in corridors as VIPs do not enter rooms. Place drinks machines and ensure there are enough benches, fire extinguishers, and toilets (at least one per 10 visitors).
When a VIP arrives, make sure they are comfortable and impressed. Keep both patients and staff happy (above 75% average happiness). Cure as many patients as possible and keep deaths to a minimum. If you have very skilled staff (at least 80% skill), ensure they are in the room the VIP is inspecting.
To prepare for earthquakes, regularly examine and maintain your equipment. Earthquakes will damage your machines by adding to the number of times they have been used, and if this number exceeds the strength of a machine, it will explode. If you are expecting an earthquake and are unsure if your machines will hold up, use the "Replace hardware" button to instantly repair and restore the machine to maximum strength. This will cost money, but it is better than having to deal with explosions and damaged equipment. Researchers can also improve the strength of machines, so consider setting them to investigate "improvements" once all your diagnosis and cure clinics have been researched, and all your drugs are 100% effective.
During an earthquake, keep an eye on your machines as they may explode, killing patients and doctors. After the earthquake, repair or replace any damaged equipment.
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Manage staff morale and happiness
Staff happiness is essential to the smooth running of your hospital. If your staff become very unhappy (below 50% happiness), they will get angry and may ask for a pay raise. If their happiness is above 75%, they will calm down and gradually return to a normal mood, as long as their happiness level doesn't drop again.
There are several ways to keep your staff happy. Firstly, ensure you are paying them a fair wage. On the first day of every month, check that staff are receiving the correct wage or more; if they are being underpaid, their happiness will decrease. You can grant staff a one-time 10% bonus to boost their happiness, but only use permanent wage increases as a last resort.
Another way to increase staff happiness is to ensure your hospital is clean and tidy. Dead plants and litter make staff unhappy, so hire handymen to help maintain the hospital. Handymen are cheap to hire and can also repair equipment. You should also ensure your hospital is the correct temperature. Anywhere between 20% and 80% will make your staff comfortable and increase their happiness by 1% every game tick.
You can also increase staff happiness by placing gold awards in staff rooms, as prestige helps morale. Make sure your staff are well-trained, as this will increase their happiness. If their happiness is still low, send them on a break.
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Use radiators to keep patients warm and happy
One way to increase your reputation in Theme Hospital is to keep your patients warm and happy. The game features a heating system where the aim is to keep patients and staff at a comfortable temperature. If patients are too cold, a blue face icon will appear above their heads, and if they are too hot, a red face with a tongue out will appear. Keeping patients in the optimal temperature range will increase their happiness by 0.5% per tick.
To control the temperature, you can use radiators, which can be purchased from the "Furnish Corridor" dialog or when creating/editing a room. Radiators will heat up the area around them, and the strength can be adjusted from the Town Map dialog. The Town Map dialog also displays a heat map of your hospital, allowing you to see which areas are too hot or too cold.
It's important to note that the outside temperature varies with the time of year and influences the temperature inside your hospital to some extent. Therefore, you should aim to keep your patients' temperatures within the middle third of the thermometer scale. By keeping your patients warm and comfortable, you can increase their happiness and, consequently, your hospital's reputation.
Additionally, ensuring your patients' warmth and happiness can help prevent staff from requesting pay rises. Happy staff are less likely to ask for salary increases. This can help you manage your finances more effectively and avoid unnecessary expenses.
While keeping patients warm is essential, it's also crucial to monitor your machines and equipment. Earthquakes can damage machines, and if a machine explodes, it will negatively impact your reputation. Regularly examine and repair your machines, and don't be afraid to hire more handymen to maintain them. By maintaining a well-functioning hospital with comfortable temperatures, you can boost your reputation and provide excellent patient care.
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Frequently asked questions
Your reputation will increase with every cure, so focus on curing as many patients as possible.
Keep your patients happy. Warmer patients are happier, so use radiators to keep them warm. Make sure your patients also have easy access to drinks and toilets.
Your reputation will be affected by deaths, epidemics, unhappy patients, and exploding machines.
Try to contain the epidemic by sending patients home. If you manage to get rid of the epidemic, you will avoid losing reputation or paying a fine.
Accept the visit. Make sure your hospital is clean and well-maintained, and you will likely get a reputation boost when the VIP leaves.
