Tessa Quinn
Making an appointment at Rush Hospital is a straightforward process. Rush offers both in-person and virtual visits for primary care, specialty care, and urgent care. For specialty care, patients can access top-ranked medical expertise virtually through their smartphone, tablet, or computer. For urgent visits, patients are advised not to schedule their appointment online but to call the office directly to be seen as soon as possible. New patients can schedule an appointment by selecting the area of the body that is affected.
| Characteristics | Values |
|---|---|
| Appointment Types | Primary care, specialty care, urgent care, virtual specialty care, and virtual urgent care |
| Availability | In-person and virtual appointments are available |
| Appointment Scheduling | Online scheduling is available for some appointments; for urgent visits, patients should call the office directly at (630) 978-3800 |
| Cost | Varies by insurance plan or $99/visit for self-pay |
| Hours | Monday to Friday: 8 a.m. to 5 p.m.; Saturday: 8 a.m. to 1 p.m.; Virtual Urgent Care: 7 a.m. to 11 p.m. every day |
| Additional Services | Rush Connect+, a membership service offering 24/7 virtual urgent care and an on-call assistant |
| Location | Rush Professional Office Building, 1725 West Harrison St., Suite 550, Chicago, IL 60612 |
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What You'll Learn
In-person and virtual appointments
To make an appointment at Rush hospital, you must first select whether you are a new patient or an existing patient. You can make an appointment for in-person or virtual care.
In-person appointments
In-person appointments are available for primary care and specialty care. If you are a new patient, you can schedule an appointment online with a doctor you have not seen before. If you are an existing patient, you can visit MyChart to make an appointment online with your doctor's office directly. You can also come into one of the convenient care locations in person for a wide range of services without an appointment.
Virtual appointments
Virtual appointments are available for primary care and specialty care. If you are a new patient, you can schedule an appointment online with a doctor you have not seen before. If you are an existing patient, you can visit MyChart to make an appointment online. You can also fill out an online questionnaire and a provider will respond to you via message with a treatment plan.
Urgent appointments
If you require an urgent appointment, do not schedule your appointment online. Please call the office directly at (630) 978-3800, so they can get you in as soon as possible.
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Choosing a specialty
Rush offers a wide range of specialty care services, and you can choose one that best suits your needs. Firstly, you can opt for virtual specialty care through Rush Connect, which provides easy access to top-ranked medical experts via your smartphone, tablet, or computer. This is ideal for treating existing conditions, addressing new symptoms, or seeking a second opinion. The cost of a virtual specialty care visit is $99 per visit for self-pay, or it can vary depending on your insurance plan.
If you prefer an in-person specialty care visit, you can schedule an appointment online as a new or returning patient. This option allows you to meet with specialists face-to-face and is suitable for those who prefer a more traditional consultation setting.
For urgent care needs, Rush offers both virtual and in-person services. Virtual urgent care is available through Rush Connect, providing convenient access to care for minor issues such as sore throats, cuts, sinus infections, and more. In-person urgent care is also available for unexpected health concerns that require immediate attention.
Additionally, Rush offers a range of specific specialty services, including orthopaedics and sports medicine, pain management at the Rush Pain Center, psychiatry and psychology services, general neurology services, obstetrics and gynecology (OB-GYN) services, and cancer care. You can explore these specialty areas on the Rush website and choose the one that aligns with your specific health needs.
When choosing a specialty, consider the nature of your health concern, the urgency of your need for treatment, and your preference for virtual or in-person care. Rush's comprehensive range of specialty services ensures that you can access the specialized care you require.
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Urgent appointments
If you require an urgent appointment at Rush hospital, please do not schedule your appointment online. Instead, call the office directly at (630) 978-3800, so they can get you in as soon as possible.
For the University Pain Center (Rush Pain Center), call (312) 942-6631 between 8:00 a.m. and 4:00 p.m., Monday through Friday, except holidays. The center will make every effort to see patients as quickly as possible, and patient care is provided through a multidisciplinary program that works to provide the best care by drawing together specialists from many different fields.
If you are a new patient or one returning for a follow-up visit, click the corresponding forms, print and complete them, and bring them with you to your visit. At the visit, you will fill out a brief questionnaire about your pain. Because of the complexity of pain and the potential for emotional sequelae, you may have a comprehensive medical evaluation conducted by an anesthesiologist trained in pain management, as well as an interview by a pain psychologist if deemed necessary by your treating physician.
Rush Connect Virtual Specialty Care brings Rush's medical expertise to your smartphone, tablet, or computer. Whether you're treating an existing condition, dealing with new symptoms, or seeking a second opinion, they can help. If you prefer an in-person specialty care visit instead of a video visit, see all their appointment options to schedule online as a new or returning Rush patient.
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New vs returning patients
New patients at Rush Hospital can schedule an appointment with a physician by selecting the area of the body that hurts. You can choose between in-person or virtual visits for primary care and specialty care. Virtual specialty care is available via smartphone, tablet, or computer. You can also call the hospital directly to schedule an appointment. Before your visit, you will need to complete new patient forms, which you can print and bring with you to your appointment.
If you are a returning patient, you can log in to MyChart to schedule an appointment or call the hospital directly. If you are a returning patient at Rush Orthopaedics & Sports Medicine, you can either log in to MyChart or call (630) 978-3800 to schedule an appointment.
If you require an urgent visit, do not schedule your appointment online. Please call the office directly at (630) 978-3800 to be seen as soon as possible.
Rush Connect Virtual Urgent Care is available every day from 7 a.m. to 11 p.m. and is open to new and existing adult and pediatric patients. The cost varies by insurance plan or $99/visit for self-pay.
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Contact details
To make an appointment with Rush, you can either use their online services or contact them over the phone.
If you are a new patient or one returning for a follow-up visit, you will need to print and fill out the corresponding new patient forms before your visit. You can find these on the Rush website.
For the University Pain Center (Rush Pain Center), you can make an appointment by calling (312) 942-6631 between 8:00 AM and 4:00 PM CST, Monday through Friday (except holidays).
For Rush Orthopaedics & Sports Medicine, you can schedule an appointment by logging into MyChart or calling (630) 978-3800. If you require an urgent visit, do not schedule your appointment online; call the office directly at the number above to get in as soon as possible.
Rush also offers virtual specialty care, with appointments available via smartphone, tablet, or computer. You can schedule these appointments online.
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