Logan Reid
Making an appointment at Vanderbilt Hospital is a straightforward process. Vanderbilt University faculty, staff, and their eligible dependents enrolled in specific healthcare plans have exclusive access to the VU Appointment Hotline, which provides priority access to the next available appointments with Vanderbilt University Medical Center providers. Vanderbilt Health OnCall also offers the option of scheduling a visit from a nurse practitioner to your preferred location, including your home, workplace, or hotel. Additionally, the My Health at Vanderbilt website and mobile app facilitate easy scheduling of appointments, allowing users to view available time slots and self-schedule their visits. For those seeking immunization or sports medicine appointments, Vanderbilt Health provides convenient locations and hours throughout Middle Tennessee, with the option of telehealth or in-person visits.
| Characteristics | Values |
|---|---|
| Check-in options | Use the My Health at Vanderbilt app, check-in at the front desk, or call the VU appointment hotline |
| Appointment scheduling | Schedule through the My Health at Vanderbilt website or mobile app, or call 615-936-8777 |
| Appointment types | Telehealth, in-person, or home visit |
| Appointment locations | Home, workplace, hotel, or short-term rental (Airbnb) |
| Appointment hours | Monday–Friday, 6 a.m. – 9 p.m., weekends 7 a.m. – 7 p.m. |
| Appointment fees | Self-pay visits range from $149 to $174, with first-dose medication and additional treatments priced separately |
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What You'll Learn
- Check-in options: Use the My Health at Vanderbilt app or website to check in
- Walk-in clinics: Vanderbilt offers walk-in clinics for minor injuries and illnesses
- Vanderbilt Health OnCall: Request a visit from a nurse practitioner to your location
- Appointment Hotline: Vanderbilt University faculty and staff can access the hotline for next-available appointments
- Immunization appointments: Make appointments for HPV vaccines, allergy shots, etc
Check-in options: Use the My Health at Vanderbilt app or website to check in
Checking in for your appointment at Vanderbilt Hospital is simple and can be done in a few ways. The easiest and fastest way to notify the hospital of your arrival is to use the My Health at Vanderbilt app or website. Before your visit, you will receive a text message from Vanderbilt. Once you arrive at the hospital, tap the link in that text message to open the My Health at Vanderbilt app on your phone. From there, you can tap the green "I'm here" button at the top of your screen to check in. If all the information required for your visit is available, you will be checked in automatically. You can then take a seat and wait for your name to be called. If more information is needed, you will be asked to log in to your My Health at Vanderbilt account or go to the front desk.
If you don't have a My Health at Vanderbilt account, you can ask a staff member how to sign up, or visit the MyHealthAtVanderbilt.com website to learn more about creating an account. Through the app or website, you can view the available appointments for your current Vanderbilt providers and self-schedule a specific date and time for your next appointment.
The My Health at Vanderbilt app and website are convenient tools that allow you to check in for your appointments quickly and efficiently. They also provide easy access to self-scheduling and managing your appointments.
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Walk-in clinics: Vanderbilt offers walk-in clinics for minor injuries and illnesses
Vanderbilt Health Walk-In Clinics offer urgent medical care for non-life-threatening illnesses or injuries that need immediate attention. The clinics are open seven days a week and are located in Nashville, TN, with specific locations in Brentwood, Cool Springs, Franklin, Nolensville, and Spring Hill. The Spring Hill clinic, for example, is open Monday to Friday from 7:30 a.m. to 7:30 p.m. and on Saturday and Sunday from 8 a.m. to 5 p.m.
The walk-in clinics offer a full range of tests, treatments, and services. They treat common non-orthopaedic health conditions, illnesses, and minor injuries, such as colds, flu, infections, rashes, allergies, and minor cuts. Vanderbilt Health Walk-In Clinics also offer orthopaedic urgent care in partnership with the Bone and Joint Institute of Tennessee. This service is for patients with joint pain, bone fractures, or sports injuries.
The Vanderbilt Health Walk-In Clinics are a convenient option for those seeking immediate medical attention for non-life-threatening issues. They are open to all residents, not just existing patients, and do not require an appointment. This means that you can simply walk in and be seen by a medical professional without having to wait for an appointment slot.
However, in the case of a serious, life-threatening medical emergency, it is advised to call 911 immediately or go directly to the closest emergency department.
To check in for your walk-in visit, you can use the My Health at Vanderbilt app on your phone. About an hour before your visit, you will receive a text message from Vanderbilt. Tap the link in that text message to open the app, and then tap the green "I'm here" button at the top of your screen. If they have all the information they need, you will be checked in at this point. If not, you may be asked to log into the app or go to the front desk. If you do not have a My Health at Vanderbilt account, you can ask a staff member about how to sign up.
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Vanderbilt Health OnCall: Request a visit from a nurse practitioner to your location
Vanderbilt Health OnCall is a service that brings a dedicated team of nurse practitioners to your home, workplace, hotel, or short-term rental. The service is available to adults 18 years and older with non-life-threatening illnesses and injuries.
To request a visit from a nurse practitioner to your location, you can download the Vanderbilt Health OnCall app from the Apple App Store or Google Play, or visit the website to request an OnCall visit. You can also call 615-241-6000 to inquire about the service and its availability in your area.
Once you submit a request for an OnCall visit, an intake team member will call to confirm the information provided. Following this, a nurse practitioner will call to confirm your symptoms, accept the visit, and inform you of their estimated time of arrival. The nurse practitioner will arrive within two hours of the confirmed visit.
The service is available seven days a week, with appointments available Monday through Friday from 6 a.m. to 9 p.m. and on weekends from 7 a.m. to 7 p.m. The cost of the service is a flat fee of $99, payable by credit card at the time of scheduling. Vanderbilt Health OnCall now accepts insurance plans, including Aetna Vanderbilt insurance and other major payer/insurer plans. Lab tests, first-dose medications, and additional treatments are priced separately.
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Appointment Hotline: Vanderbilt University faculty and staff can access the hotline for next-available appointments
Vanderbilt University has introduced an appointment hotline for its faculty and staff, providing exclusive access to the next available appointments with Vanderbilt University Medical Center (VUMC) and other Tier 1 Vanderbilt Health Affiliated Network (VHAN) providers. This service is available to those enrolled in the VU Select PPO or Choice CDHP plans.
The hotline number is 615-936-8777, and it offers a simple way to schedule initial appointments with a new primary care physician or specialist. This dedicated phone line ensures that Vanderbilt University faculty and staff can efficiently access the medical services they require.
Once an initial appointment has been made via the hotline, subsequent appointments can be conveniently scheduled through the My Health at Vanderbilt website or the mobile app. The app also facilitates an easy check-in process for appointments. Users will receive a text message approximately an hour before their visit, containing a link to open the app. Once at the location, tapping the "I'm here" button notifies staff of their arrival.
Additionally, Vanderbilt Health OnCall provides another option for receiving medical care. This service allows individuals aged 18 and above to schedule a visit from a nurse practitioner to their preferred location, be it home, workplace, or hotel. OnCall nurse practitioners offer basic care for common illnesses and injuries, physical exams, diagnoses, and medication prescriptions. Telehealth appointments are available throughout Tennessee, while home visits are limited to specific areas, including Nashville-Davidson County and Brentwood.
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Immunization appointments: Make appointments for HPV vaccines, allergy shots, etc
To make an immunization appointment at Vanderbilt Hospital, you can use the My Health at Vanderbilt online portal. This allows you to schedule appointments, message your care team, manage medications, and access your medical records.
To make an appointment, select “Menu” at the top left, then under “Find Care”, select “Schedule an Appointment”. If you are a new patient, select the “New Patient” tile, which will show a list of specialties available for scheduling. If your specialty is not listed, you can select the appropriate link at the top right of the screen to request an adult or pediatric appointment. Complete the request form and submit it. You will then be contacted to schedule your appointment.
You can also call the appointment desk at (615) 343-4444 to schedule an appointment.
My Health at Vanderbilt also allows you to complete pre-visit forms online before your appointment. You can review and complete the necessary information, including demographics, payment information, medications, allergies, current health issues, and health questionnaires. This saves time, but you will still need to check in at the registration desk when you arrive for your appointment.
If you are getting an HPV vaccine or allergy shot, note that these require an appointment. However, flu shots and COVID boosters do not require appointments.
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Frequently asked questions
You can make an appointment by calling (615) 241-6000 or requesting a telehealth or in-person visit online.
Vanderbilt Health OnCall lets you schedule a visit from a nurse practitioner to your current location. OnCall is for adults 18 years and older with non-emergency medical conditions. Appointments are available Monday–Friday, 6 a.m. – 9 p.m. and on weekends 7 a.m. – 7 p.m.
The easiest way to check in is to use the My Health at Vanderbilt app. You'll receive a text message about an hour before your visit. Tap the link in that message to open the app, then tap the green "I'm here" button.
