Tessa Quinn
Queen Mary's Hospital, London, is part of St George's University Hospitals NHS Foundation Trust. The hospital is located on Roehampton Lane, Roehampton, London SW15 5PN, and can be contacted on 0208 487 6000. There are multiple ways to get to the hospital, including by car, taxi, or public transport. There are also more than 80 dedicated cycle parking racks available free of charge. Blue badge holders can park for free in any marked public bay. Standard charges apply for patient and visitor parking.
Alternatively, if you are referring to Queen Mary Hospital in Hong Kong, it is the largest district general hospital located in Pok Fu Lam on Hong Kong Island. It is a teaching hospital with 1,706 beds, providing general medical and surgical services to the residents of Western and Southern districts.
| Characteristics | Values |
|---|---|
| Location | Roehampton Lane, Roehampton, London SW15 5PN |
| Phone Number | 0208 487 6000 |
| Parking | Standard charges for patient and visitor parking. Blue badge holders can park in any marked public bay for free. |
| Transport | Within the expanded Ultra Low Emission Zone (ULEZ). Reimbursement for the ULEZ charge may be claimed by NHS patients who are clinically assessed as unable to travel to an appointment using public transport. |
| Founding | The foundation stone was laid on 10 May 1935 by the governor of Hong Kong, William Peel. |
| Opening | Officially opened on 13 April 1937 by Andrew Caldecott, the then governor of Hong Kong. |
| Naming | Named for Mary of Teck, the widowed queen consort of King George V of the United Kingdom. |
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What You'll Learn
Contact details and address
I found information for Queen Mary's Hospital, London, and Queen Mary Hospital, Hong Kong.
Queen Mary's Hospital, London:
The address for Queen Mary's Hospital, London, is Roehampton Lane, Roehampton, London, SW15 5PN. The telephone number is 0208 487 6000. Note that there may be a wait time when calling the main switchboard, especially during busy periods. It is recommended to use a telephone number that is specific to your enquiry if possible.
There are over 80 dedicated cycle parking racks available for free. Queen Mary’s Hospital is featured in Local Cycling Guides 9 and 10, which can be ordered for free online or by calling 020 7222 1234. There is also a pedestrian gate at the back of the hospital for pedestrians and cyclists coming from Crestway. This gate is open from 7 am to 9 pm on weekdays and 9 am to 5 pm on weekends and public holidays.
Queen Mary Hospital, Hong Kong:
Queen Mary Hospital is the largest district general hospital in Hong Kong. It is located in Pok Fu Lam on Hong Kong Island and is part of the teaching hospital of the Faculty of Dentistry and Li Ka Shing Faculty of Medicine of the University of Hong Kong. Unfortunately, I could not find a specific address or contact number for this hospital.
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Travel options
I found information for Queen Mary's Hospital in London and Queen Mary Hospital in Hong Kong. Please let me know which one you would like travel directions for.
Queen Mary's Hospital, London
By Car
If you are driving to Queen Mary's Hospital, Roehampton, London, please be aware that the hospital is within the expanded Ultra Low Emission Zone (ULEZ). This means that if your vehicle does not meet the ULEZ emissions standards, you will need to pay a daily charge to drive within the ULEZ.
There is parking available on-site for patients and visitors. Blue badge holders can park in any marked public bay for free. Standard charges for patient and visitor parking apply seven days a week, from 6 am to 10 pm.
By Public Transport
If you are taking public transport to Queen Mary's Hospital, you can text HOME to 60835 to receive taxi and local licensed minicab numbers. You can also call 020 7222 1234 or visit www.tfl.gov.uk/findaride for more information.
There are over 80 dedicated cycle parking racks available for free. Queen Mary's Hospital is featured in Local Cycling Guides 9 and 10, which can be ordered for free online at www.tfl.gov.uk/cycling or by calling 020 7222 1234.
For pedestrians and cyclists coming from Crestway, there is a gate at the back of the hospital that is open from 7 am to 9 pm on weekdays and 9 am to 5 pm on weekends and public holidays.
Queen Mary Hospital, Hong Kong
I could not find specific information on travel options for Queen Mary Hospital in Hong Kong. However, as the largest district general hospital located in Pok Fu Lam on Hong Kong Island, the hospital is likely accessible by various means of transportation.
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Parking information
There are 350 pay-and-display parking spaces at Queen Mary's Hospital, including bays for blue badge holders and a paved area for motorcycles. Blue badge holders can park in any marked public bay for free when on-site as a patient or visitor. The standard charges for patient and visitor parking at the hospital are applicable seven days a week, from 6 am to 10 pm. The hospital is within the expanded Ultra Low Emission Zone (ULEZ), which means that if your vehicle does not meet the ULEZ emissions standards, a daily charge will be incurred for driving within the ULEZ. Information on whether your vehicle meets ULEZ standards can be found on the TfL website. As an NHS patient, you may be eligible for reimbursement of the ULEZ charge if you are clinically assessed as unable to travel to your appointment using public transport. If you qualify for reimbursement, you can submit a claim form at the hospital's general office.
Queen Mary's Hospital can be easily reached by bus, with several bus routes stopping either in or directly outside the hospital, including the 160, 229, 269, 286, B14, and R11. Trains also regularly travel to Sidcup station from several London stations, including Charing Cross, London Bridge, Waterloo East, Cannon Street, and New Cross. The hospital is approximately a 25-minute walk from Sidcup station, or you can take a bus or taxi from there.
Additionally, Queen Mary's Hospital offers a text service to help you find transportation. Simply text "HOME" to 60835 to receive local taxi and licensed minicab numbers on your mobile phone. You can also call 020 7222 1234 or visit www.tfl.gov.uk/findaride for further details on taxi and private hire services.
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Opening hours
I found information for Queen Mary's Hospital within the Dartford and Gravesham NHS Trust, as well as St George's University Hospitals NHS Foundation Trust. I also found a mention of Queen Mary's Hospital in relation to the Princess Royal University Hospital (PRUH). Please clarify which Queen Mary's Hospital you are interested in.
Queen Mary's Hospital within Dartford and Gravesham NHS Trust
This hospital offers outpatient assessments, diagnostic tests, routine day-case and short-stay inpatient surgery, and medical treatments and therapies. Visiting hours for adult inpatients are two hours per day between 2 pm-4 pm and 6 pm-8 pm.
Queen Mary's Hospital within St George's University Hospitals NHS Foundation Trust
This hospital has a car park that is charged by the hour. The car park has two drop-off and pick-up points: one at the end of the bridge leading to the ground floor entrance and one outside the lower-ground-floor entrance. There is also a pedestrian gate located at the back of the hospital, which is open from 7 am to 9 pm on weekdays and 9 am to 5 pm on weekends and public holidays.
Queen Mary's Hospital mentioned by Princess Royal University Hospital (PRUH)
Standard charges for parking at this hospital apply seven days a week from 6 am to 10 pm.
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Ratings and reviews
Reviews of Queen Mary's Hospital are generally positive, with many patients commenting on the kindness and compassion of the staff. One review on the NHS website states that "clinicians and admin staff [were] all pleasant". The same review does, however, criticise the administration around appointments, which is described as "appalling". Another review on the same site complains about the difficulty in getting through to the Cardiology department by phone.
A report by the Care Quality Commission (CQC) found that the hospital controlled infection risk well and that staff used equipment and control measures to protect patients, themselves, and others from infection. The CQC also noted that staff treated patients with compassion and kindness, and that patients felt involved in their decision-making processes.
However, the CQC also identified several areas for improvement. They noted that waiting times for appointments were long and that patients were not always informed of delays. The CQC attributed many of these problems to poor IT systems. The report also highlighted issues with leadership, stating that leaders did not run services well using reliable information systems and did not always support staff development.
The CQC rates services according to how safe, effective, caring, responsive, and well-led they are, using four levels: Outstanding, Good, Requires Improvement, and Inadequate. Queen Mary's Hospital has been rated as 'Requires Improvement'.
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