Logan Reid
Requesting medical records from UC Health is a straightforward process. The best way to obtain your records is to request them online via My Health Connection. Alternatively, you can download and complete an authorization form to submit your request by fax, email, or mail. If you are requesting records for someone other than yourself, you will need to provide legal documentation verifying your relationship to the patient. Requests typically take 7-10 business days to process, and UC Health is required by law to obtain your signed permission before releasing any copies.
| Characteristics | Values |
|---|---|
| Requesting Copies for Someone Other Than Yourself | Legal documentation that verifies legal guardianship, power of attorney, executorships, or next-of-kin relationship to a decedent is required. Parents may request copies of their minor child's records if they have legal custody and the child is not legally emancipated. |
| Request Amendment to Your Medical Record | Submit a completed Amendment Request Form to [email protected] or fax it to 513-584-5191, or send your request via mail. |
| Request Methods | Fax, email, mail, or online |
| Verification of Identity | Driver’s license, employment ID, state-issued ID, current school ID, military ID, VA. ID, or a valid, current passport |
| Requesting Records for Deceased Patients | Documentation verifying personal representative status or a copy of the death certificate and government-issued identification of the spouse or heir is required. |
| Record Availability | Most medical records are available online at no charge through the patient portal. |
| Record Request Form | UC Health Medical Record Request form, Medical Records Release Form, Authorization to Release Medical Information form, Amendment Request Form, Online Request for Medical Records form, UC Davis Health Information Exchange Patient Opt-out Form |
| Record Request Addresses | UC Medical Center, Daniel Drake Center for Post-Acute Care, UCHealth University of Colorado Hospital, Memorial Administrative Center, University Health Services Lindner Athletic Center, Richard E. Lindner Center, UC San Diego Health, University of Chicago Medicine, University of Chicago Physician Group, UChicago Ingalls Memorial Hospital, UChicago Medical Group, UC Davis Health |
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What You'll Learn
Requesting records for a deceased patient
To request medical records from UC Health, you must be the patient or their legally authorized representative. The best way to request records is online, through My Health Connection. Here, you can request a formal copy of the health record. Alternatively, you can request records by downloading and completing the authorization form and submitting it by fax, email, or mail. Verification of identity is required, and acceptable forms include a driver's license, employment ID, state-issued ID, school ID, military ID, VA ID, or passport. If you are requesting records for someone other than yourself, you must provide legal documentation verifying guardianship, power of attorney, executorship, or next-of-kin relationship to the deceased.
For requesting records of a deceased patient from UC San Diego Health, you will need to provide a copy of the death certificate and government-issued identification of the spouse or heir. Records can be released to anyone whom the patient authorizes in writing. If the deceased individual died without a will, requests for medical records will require documentation verifying personal representative status or estate executorship.
For UChicago Medicine, you can request medical records by mailing or emailing the completed form to the provided address or email ID. You must provide a copy of the legal document and the death certificate. You are an authorized relative if you are the surviving spouse, eldest child, parent, sibling, or other relation as defined by the Illinois rules of intestate succession.
Additionally, if you received services from UHS after 2014, you can request your medical records by filling out the UC Health Medical Record Request form. If you attended the University of Cincinnati before 2014 and visited a UHS clinic, you can request your records by completing the Medical Records Release Form.
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Requesting records for someone else
If you are requesting medical records from UC Health for someone other than yourself, you will need to provide legal documentation that verifies legal guardianship, power of attorney, executorship, or next-of-kin relationship to a decedent. Parents may request copies of their minor child's records if they have legal custody of the child and the child is not legally emancipated.
To request medical records from UC Health, you can either submit a request online, by mail, or by fax. If you are submitting your request online, log in to your My Health Connection account, go to the "Share my record" section in the menu, and click on "Request formal copy of health record". If you are using the UCHealth app, log in, go to "Share my record" in the tools section of the menu, and click on "Request formal copy of health record".
If you are requesting records by mail or fax, you will need to download and complete the authorization form. You will also need to provide verification of your identity. Acceptable forms of identification include a driver's license, employment ID, state-issued ID, current school ID, military ID, VA ID, or a valid, current passport. Mail your written and signed request to the UCHealth Health Information Management department at one of the following addresses:
- UCHealth Medical Center of the Rockies, Attention: Medical Records, 2500 Rocky Mountain Avenue, Loveland, CO 80538
- UCHealth University of Colorado Hospital, Attention: Medical Records, 12605 E. 16th Avenue Mailstop A025, Aurora, CO 80045
- Memorial Administrative Center, Attention: Medical Records, 2420 E. Pikes Peak Avenue, Colorado Springs, CO 80909
If you received services from UHS after 2014, fill out the UC Health Medical Record Request form. If you attended the University of Cincinnati prior to 2014 and came to a UHS clinic, complete the Medical Records Release Form (PDF). Mail or fax the form to the following address:
- University Health Services Lindner Athletic Center, 2751 O'Varsity Way, 3rd Floor, Room 335, Cincinnati, Ohio 45221-0010, Phone: 513-556-2564, Fax: 513-556-1337
- Richard E. Lindner Center, 2751 O'Varsity Way, 3rd Floor, Cincinnati, OH 45221-0010
Please allow 7-10 business days for your request to be processed. If the requested information is located off-site or if the authorization form is not properly filled out, additional time may be required.
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Requesting records online
My Health Connection
Log in to your My Health Connection account. If you do not have an account, you can sign up for one on the UCHealth website. Once logged in, navigate to the "Share my record" section in the menu. From there, click on "Request a formal copy of the health record".
UCHealth App
If you prefer to use the UCHealth app, log in and navigate to the "Tools" section in the menu. Then, click on "Share my record" and select "Request a formal copy of the health record".
Online Request Form
Alternatively, you can complete the "Online Request for Medical Records" form. This form requires you to provide authorization to disclose your health information. The form can be found on the UCHealth website and must be completed and submitted online.
Email, Fax, or Mail
If you would like to send a written request, you can download and print the "Written Request for Medical Records" form from the UCHealth website. This form also requires your authorization to disclose health information. Once completed, you can email, fax, or mail the form to the UCHealth Health Information Management department.
It is important to note that UCHealth is required by law to obtain your signed permission before releasing any copies of your medical records. Therefore, ensure that you have provided the necessary authorizations and permissions when making your request.
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Requesting records by email, fax or mail
To request records from UC Hospital by email, fax, or mail, you must first download and complete the authorization form. Acceptable forms of identification include a driver’s license, employment ID, state-issued ID, current school ID, military ID, VA ID, or a valid, current passport.
If you are requesting records by email, use the corresponding email address for the specific site where you received care. For example, the email address for the UC Medical Center is [email protected], while the Daniel Drake Center for Post-Acute Care can be reached at [email protected].
The Medical Records Department’s hours of operation are Monday through Friday, 8 a.m. to 4 p.m. The department is closed on weekends and major holidays. Please allow 7-10 business days to process your request. If the requested information is located off-site or if the authorization form is not properly filled out, additional time may be required.
If you are requesting records by fax, use the corresponding fax number for the specific site where you received care. For example, the fax number for the UC Medical Center is 513-584-0739, while the Daniel Drake Center for Post-Acute Care can be reached at 513-584-5191.
If you are requesting records by mail, send your written and signed request to the appropriate UC Health location address. For example, the address for the UCHealth University of Colorado Hospital is:
UCHealth University of Colorado Hospital
Attention: Medical Records
12605 E. 16th Avenue
Mailstop A025
Aurora, CO 80045
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$2.48
Requesting radiology images
To request radiology images from UC Health, you must first have a health care provider's order before any imaging or radiology procedure can be scheduled or performed. You will be alerted when your imaging order is ready to schedule via My Health Connection (MHC) push notification, text message, or email. After receiving the notification, you can schedule your appointment online or by calling the central line at 844-723-2778.
Once you have had your imaging appointment, you can request copies of your radiology images. The best way to do this is online, via My Health Connection. Log in, go to the "Share my record" section in the menu, then click on "Request a formal copy of the health record". In the UCHealth app, log in, go to "Share my record" in the tools section of the menu, then click on "Request a formal copy of the health record". You can also request your radiology images by mail, email, or fax. To do this, you must first download and complete the authorization form. Verification of identity may be required, so be sure to have one of the following forms of identification ready: driver's license, employment ID, state-issued ID, current school ID, military ID, VA ID, or a valid, current passport.
If you received services from University Health Services (UHS) after 2014, you can request your radiology images by completing the UC Health Medical Record Request form. If you attended the University of Cincinnati prior to 2014 and came to a UHS clinic, you can request your records by completing the Medical Records Release Form. Mail or fax the form to UHS at the following address: University Health Services Lindner Athletic Center, 2751 O'Varsity Way, 3rd Floor, Room 335, Cincinnati, Ohio 45221-0010.
Please note that the UC Health Medical Records Department does not possess access to medical imaging films. For radiology images, please contact the respective department directly.
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Frequently asked questions
You can request medical records from UC Health online, by email, fax, or mail. To do so, you must download and complete an authorization form. You will also need to provide verification of identity, which can include a driver’s license, passport, or other forms of ID.
You can request medical records from UC San Diego Health online through their patient portal. You can also call 619-543-6704 and select option 5, Monday to Friday from 8 a.m. to 5 p.m.
You can request medical records from UChicago Medicine by downloading an authorization form and sending it to the address, email, or fax number of the location you received care. You can also request records by selecting "Request Release of Information" from your MyChart Menu.
You can contact UC Davis Health via email at [email protected], Monday to Friday, 8 a.m. to 4 p.m. You can also find forms and information on how to request your medical records on their website.
