Claire Dawson
If you have a CD from a hospital with medical images, you can view them on your computer by inserting the disc into your computer's CD drive. If your computer does not have a CD drive, you can purchase an external CD drive to connect to your computer via USB. Once the disc is inserted, the AutoPlay window may open, allowing you to start a program to view the images. If not, you can manually open the CD drive from your computer's desktop or file explorer and look for a viewer application or folder to launch the image viewer.
| Characteristics | Values |
|---|---|
| What you need | A computer with a built-in CD/DVD drive or an external CD/DVD drive |
| How to access the CD | Insert the disc into the CD/DVD drive and close it. An "AutoPlay" window may open. If it does, click on the option to start a program. If not, open "My Computer" or "Computer" and double-click on the CD/DVD drive icon. |
| Viewing the images | Look for a "Viewer" folder or an "Application" file, such as StartInteleViewerCD.exe or DCSSTART.EXE, and double-click to launch the viewer. |
| Additional software | You may need to download additional software, such as InteleViewer or a DICOM viewer like OsiriX, to view the images. |
| Compressing and sharing files | To compress files, select all files and create a ZIP file. You can then use a file-sharing service, such as WeTransfer, to share the files with hospitals or doctors. |
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What You'll Learn
Insert the CD into the computer's CD drive
If your computer has a built-in CD drive, insert the hospital CD into the drive and close it. In most cases, inserting the disc should automatically launch the viewer software. If the disc does not auto-launch, you can try to open it manually.
For Windows users, click the "Start" button, followed by "Computer", and double-click the icon for your CD drive. Look for a "Viewer" folder and double-click to open it. You should see a file that will launch the viewer software. If not, look through the list of files for something that looks like a viewer.
For Mac users, you will have to load a DICOM image viewer to view the images from the CD. There is a free, compatible DICOM viewer called OsiriX that you can download.
If your computer does not have a built-in CD drive, you can use an external CD drive connected via USB. These devices are affordable and portable. You can also try using another computer with an optical drive or sharing a CD drive from another computer on your network.
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Open the CD drive from My Computer
To open the CD drive from My Computer, follow these steps:
First, locate the CD/DVD-ROM drive on your computer. This is usually found on the left panel of your computer screen, under "This PC" or "My Computer". Right-click on the CD/DVD-ROM drive and select the "Eject" option from the pop-up menu. This should cause the tray to slide open.
If the tray does not open, try rebooting your PC and repeating the steps above. If the issue persists, you may need to turn off your PC and open it to check if the disc drive's power cord is plugged in fully. To do this, first, turn off your PC by unplugging all power cords from the back of the computer. Then, press the power button on the front of the computer to ensure it is turned off.
Remove the side panel of your computer by following the instructions in your PC's manual. Once the side panel is removed, locate the CD/DVD-ROM drive and check if the power cable is properly connected to the inside of the computer. If the power cord is not fully plugged in, reconnect it and turn on your PC to see if the issue is resolved.
If you are still unable to open the CD drive, there may be a physical issue with the drive. Some computers have a small round pinhole on, below, or beside the drive tray. If your computer has this feature, you can use a paperclip to manually eject the tray. Gently insert one end of a paperclip into the manual release hole to open the tray and remove the CD.
If your computer does not have a pinhole, you may need to remove the front panel to access the manual release. Check your PC's manual for instructions on removing the front panel. If you are unable to open the CD drive or locate the manual release, you may need to take your device to a repair shop for further assistance.
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Look for the AutoPlay window
When you insert a CD or DVD into your computer, the "AutoPlay" window may open. This window detects the kind of disc or media you have inserted and automatically takes the action you request. If the "AutoPlay" window opens, click on the option that looks like it will start a program. If the "AutoPlay" window does not open, you can click the "Start Orb" or "Start Button" on your Desktop and then click "Computer" or press the "Windows Logo" key and the "E" key at the same time. This will open Windows Explorer.
The AutoPlay window gives you a few options to choose from. You can either run one of the registered AutoPlay applications or open a folder to view files. You can also choose to be prompted each time the media type is detected, rather than saving any particular application as the default. If you want to change the default application, you can go to the Properties page of the media device and select another registered AutoPlay application.
If you find the AutoPlay feature annoying, you can disable it on Windows 10 by opening the "Settings" app and clicking on the "Devices" icon. Then, click on "AutoPlay" on the left side and switch off "Use AutoPlay for all media and devices." With this switched off, the AutoPlay window will not pop up. However, you can also leave AutoPlay on and customise how it works. Under "Choose AutoPlay Defaults", select the default action you want AutoPlay to perform when you connect each type of media or device.
If you are trying to view a hospital CD, you may need a special viewer. Typically, the doctor's office will include the viewer on the CD/DVD that they give you. Look for an "'Application" in the list of files. This may start the viewing program. If not, it should show the files on the CD/DVD.
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Open the Viewer folder
To open the Viewer folder, you will need to insert the disc into your computer's CD/DVD drive. The process for this will depend on your operating system.
If you are using Windows, locate and double-click on the icon that represents your DVD/CD drive. This will open Windows Explorer and display the files and folders on the disc. Look for a folder named "Viewer" and double-click to open it.
If you are using a Mac, insert the disc into your Mac's disc drive, ensuring that the disc is label-up. If iTunes does not open automatically, click on the iTunes button in your Dock. Once iTunes is open, locate and click on the CD button at the top of the window. This will display the contents of the disc, including any folders, such as the "Viewer" folder.
In some cases, when you insert a disc into your computer's CD/DVD drive, an AutoPlay window may open. If this happens, click on the option to start a program or open files. If the "AutoPlay" window does not appear, you can manually open the Viewer folder by following the steps outlined above for Windows or Mac.
Once you have opened the Viewer folder, you should see a file with a name such as "StartInteleViewerCD.exe" or "DCSSTART.EXE." Double-click on this file to launch the viewer application and access the images or other content on the disc.
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Use an external CD drive
If your computer does not have an internal optical drive, you can use an external CD drive to watch a hospital CD. External drives are affordable and easy to use. You can purchase one online from Amazon, eBay, or any other online web portal.
Once you have your external drive, simply connect it to your computer through an available USB slot. Wait for the installer to finish, and you're ready to go. However, be sure to check the specifications of any drive to see the types of media it plays. Some older external drives may not support high-definition DVD playback or Blu-ray discs.
After inserting the hospital CD into the external drive, you can access the files by opening your computer's file explorer. You can do this by pressing the "Start Button" and then clicking "Computer" or by pressing the "Windows Logo" key and the "E" key simultaneously. This will open Windows Explorer. Either way, double-click on the icon for your DVD/CD drive. If this does not start the viewing program, look for an "Application" in the list of files.
If you are having trouble playing the CD, you can try selecting "Autoplay" and choosing to play the media using a third-party player like VLC.
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Frequently asked questions
You can use an external CD drive, which is a worthwhile investment if you regularly need to access CD content. You can also create digital copies using another computer or use network sharing to access a CD drive on another computer.
Insert the disc into your computer's CD drive. If an AutoPlay window opens, click the option to start the program. If not, click the "Start" button and then "Computer" (or press the Windows logo key and the E key simultaneously). Double-click the icon for your CD drive and look for a "Viewer" folder.
The CD may require a special viewer. Look through the list of files for something that looks like a viewer. Typically, the doctor's office will include the viewer on the CD.
After opening the CD, compress all the files into one file (usually a ZIP compressed file). You can then use a service like WeTransfer to share the file.
Yes, there is a free Macintosh-compatible DICOM viewer called OsiriX that you can download.
