
City of Hope is a comprehensive cancer center and research organization that has received Magnet recognition from the American Nurses Credentialing Center (ANCC). This recognition is considered the highest honor a hospital can achieve for its nursing programs and excellence in nursing practice and patient care. The Magnet recognition is awarded to hospitals that undergo a rigorous review process, demonstrating achievements in patient care and outcomes. City of Hope's nursing team has been acknowledged for its quality nursing care, professionalism, and compassionate patient care. The center has also received accreditations from other renowned professional healthcare organizations, reflecting its commitment to providing exceptional cancer care and treatment.
| Characteristics | Values |
|---|---|
| Magnet recognition | City of Hope earned Magnet recognition in 2021 |
| Administering body | American Nurses Credentialing Center (ANCC) |
| Recognition criteria | Excellence in nursing practice, professionalism in nursing practice, and adherence to national standards and best practices |
| Recognition process | Rigorous review, including written submissions, virtual tours, and staff feedback |
| Recognition benefits | Higher patient satisfaction, lower mortality risk, and higher job satisfaction among nurses |
| City of Hope location | Phoenix, Arizona |
| Accrediting bodies | The Joint Commission, Quality Oncology Practice Initiative (QOPI), Foundation for the Accreditation of Cellular Therapy (FACT) |
| Other recognition | Ranked among the nation's "Best Hospitals" in cancer by U.S. News & World Report |
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What You'll Learn

City of Hope receives Magnet recognition
City of Hope, a comprehensive cancer center, has earned Magnet recognition from the American Nurses Credentialing Center (ANCC). This recognition is considered the highest honor a hospital can achieve for its nursing programs and excellence in nursing practice and professionalism in nursing practice.
The Magnet Recognition Program® identifies healthcare organizations that provide exceptional nursing care and professionalism in nursing practice. The rigorous review process for Magnet recognition includes a written submission demonstrating stellar performance in over 80 standards. In the case of City of Hope, delegates from the credentialing body conducted a virtual tour of more than 50 units or departments and listened to comments from over 500 nurses and staff members before making their decision.
City of Hope's nursing team achieved Magnet recognition for the first time, reflecting their outstanding quality of care and teamwork across the entire clinical organization. This recognition is a testament to the center's commitment to delivering outstanding healthcare and improving patient outcomes.
Only 8-10% of hospitals nationwide have earned Magnet recognition, making City of Hope part of an elite group. The center also received six exemplars or special recognitions for its highly educated nursing staff, exceptional patient satisfaction, and superb prevention of surgical harm. These exemplars highlight City of Hope's dedication to personalized care and the expert skill of its nurses.
The Magnet recognition is a significant milestone for City of Hope, validating their commitment to providing high-quality, compassionate care and supporting their promise to their patients and the community they serve.
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Magnet recognition is a national acknowledgement
Magnet recognition is a prestigious award that acknowledges a healthcare organisation's commitment to excellence in healthcare and nursing practice. The Magnet Recognition Program, administered by the American Nurses Credentialing Center (ANCC), the largest and most prominent nurses' credentialing organisation in the world, recognises healthcare organisations that provide the very best in nursing care and professionalism in nursing practice.
Magnet recognition is not merely an award or a badge of honour. It is proof of a hard-earned commitment to excellence in healthcare, with contented nurses at its heart. The program recognises organisations worldwide where nursing leaders align their strategic goals to improve patient outcomes. It provides a roadmap to nursing excellence, benefiting the whole organisation. To nurses, it means education and development through every career stage, leading to greater autonomy. To patients, it means the best care, delivered by supported nurses.
The Magnet Recognition Program is different from other quality methodologies as it enhances the overall quality of service and improves the service. It recognises healthcare institutions for their quality results, patient care, nursing excellence, and professional practice advances. It sets the standard for excellence through leadership, scientific discovery, and the dissemination and implementation of new knowledge.
The process of attaining Magnet recognition is rigorous. Hospitals must undergo a thorough review, including a written submission demonstrating outstanding performance in over 80 standards. The credentialing body conducts virtual tours, physical inspections, and interviews with staff. Magnet recognition is associated with positive outcomes such as higher patient satisfaction, lower mortality risk, and higher job satisfaction among nurses. It is considered the highest honour a hospital can achieve for its nursing programs, with fewer than 9% of hospitals in the United States having earned this distinction.
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The rigorous process to achieve Magnet recognition
The Magnet Recognition Program, administered by the American Nurses Credentialing Center (ANCC), identifies healthcare organizations that deliver the highest quality of nursing care and professionalism in nursing practice. The rigorous process of achieving Magnet recognition involves several steps and requirements.
Firstly, a self-assessment is conducted to identify areas of strength and improvement, which helps in tailoring the application process. This initial phase may involve appointing a program director to guide the organization in creating a strategic plan with clear goals, steps, and timelines. Given the high level of staff participation required, effective communication with the entire staff is essential.
The application process demands extensive staff involvement, comprehensive evidence of patient care, and application fees. The application includes a written submission that showcases stellar performance in over 80 standards. The ANCC evaluates the application materials and conducts a site visit to verify the information. During the site visit, appraisal teams monitor the facility, interacting with staff and surveying the environment to ensure compliance with Magnet standards.
The appraisal team's report is then sent to the ANCC Commission on Magnet, which makes the final decision about granting recognition. Achieving Magnet recognition brings numerous benefits, including higher patient satisfaction, lower mortality risk, improved patient outcomes, and higher job satisfaction among nurses. Magnet hospitals foster an environment that promotes nursing talent, innovation, and continuous improvement to meet future healthcare needs.
Maintaining Magnet status also requires a re-evaluation process every four years, along with annual fees for each year the status is maintained. This re-evaluation ensures that Magnet-recognized hospitals consistently uphold the highest standards of nursing practice and patient care.
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Benefits of Magnet recognition
The Magnet Recognition Program was established in December 1990 by the American Nurses Association Board of Directors. The program recognizes healthcare organizations that demonstrate excellence in nursing practices and patient care.
Magnet recognition is not just an award or a badge of honour. It is proof of a commitment to excellence in healthcare, with contented nurses at its heart. Magnet hospitals are certified by the American Nurses' Credentialing Center (ANCC) as institutions where nurses are empowered to take the lead on patient care and drive institutional healthcare change and innovation.
Magnet hospitals enjoy lower staff turnover, better patient experiences, and a greater ability to attract and retain the best nursing talent. They promote a culture that invests in nursing education and professional development, which supports nurses in their careers and encourages interprofessional collaborative practice.
The Magnet Recognition Program is made up of five core components: transformational leadership, structural empowerment, exemplary professional practice, new knowledge, innovations and improvements, and empirical outcomes. These components are supported by 14 forces that respond to changing nursing and healthcare environments, such as quality of leadership, organizational structure, management style, personnel policies, and programs.
The program provides a roadmap to nursing excellence, with a focus on continuous quality improvement. It empowers organizations to evaluate their strengths, weaknesses, and performance, creating an environment that inspires nurses to work together and advance healthcare for all. Magnet recognition also enhances a hospital's reputation, leading to increased press and media coverage, and recognition by potential collaborators, which can increase the likelihood and success of partnerships.
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City of Hope's accreditations
City of Hope is a National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network. It is ranked among the nation's "Best Hospitals" in cancer by U.S. News & World Report.
The City of Hope Phoenix has earned accreditation from several prestigious professional healthcare organizations, including:
- The Joint Commission: City of Hope Phoenix has earned The Joint Commission's Gold Seal of Approval® for Hospital Accreditation. This reflects the organization's commitment to providing safe and effective patient care. The Joint Commission has accredited hospitals for more than 60 years.
- Quality Oncology Practice Initiative (QOPI®) Certification Program: City of Hope Phoenix meets the highest standards for quality cancer care as recognized by the QOPI Certification Program, an affiliate of the American Society of Clinical Oncology (ASCO).
- Foundation for the Accreditation of Cellular Therapy (FACT): The City of Hope Phoenix Hematologic Malignancy and Cellular Therapy Program's adult autologous transplant and immune effector cell therapy have earned this accreditation, which is the gold standard of excellence in cellular therapy, including hematopoietic cell transplantation.
In addition to these accreditations, City of Hope and its nursing team have also achieved Magnet recognition from the American Nurses Credentialing Center (ANCC). This prestigious designation is considered the highest honor a hospital can achieve for its nursing programs and is awarded to only a select few hospitals that demonstrate excellence in nursing practice and patient care. City of Hope received this recognition for its world-class nursing team and its compassionate patient care, with special recognition for its highly educated nursing staff and exceptional performance in patient satisfaction and surgical harm prevention.
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Frequently asked questions
Yes, City of Hope has received Magnet recognition from the American Nurses Credentialing Center (ANCC).
A magnet hospital is one that has met or exceeded the highest standards for quality nursing care and professionalism in nursing practice.
Only around 9% of hospitals in the US have received Magnet recognition.
The Magnet Recognition Program is administered by the American Nurses Credentialing Center, the largest and most prominent nurses' credentialing organization in the world.
To become a Magnet hospital, a rigorous review process must be undertaken, including a written submission demonstrating stellar performance in more than 80 standards. Trained Magnet appraisers also conduct virtual visits to the hospital, touring units and departments and speaking with nurses and staff.
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