
The distance between patients' homes and the hospitals at which they receive emergency care is an important factor to consider when planning healthcare services. Research by the Nuffield Trust and the Health Foundation has revealed that, while the average distance between patients' homes and hospitals has remained stable over the past decade, changes to A&E services can significantly impact the distance patients need to travel. For example, the closure of an A&E department in Burnley in 2007 led to a substantial increase in the average distance for emergency admissions, while the opening of a new emergency care centre in Maidstone, Kent resulted in a significant decrease in average distances. These variations in distance can have important implications for patient outcomes, particularly in rural areas where travel distances are already greater. Therefore, careful planning is essential to ensure that changes to healthcare services do not adversely affect patients' access to timely and quality emergency care.
| Characteristics | Values |
|---|---|
| Average home-to-hospital distance for emergency care | Remained stable over the past decade |
| Average distance in West Somerset | 18.5 miles |
| Average distance in Camden | 1.6 miles |
| Impact of changes in services | Significant; closing of Burnley General Hospital's A&E dept. led to an increase from 3.2 miles to 8.7 miles, while opening of Maidstone Emergency Care Centre in Kent decreased average distance by 66% |
| Potential impact of proposed changes to A&Es in England | Increase in home-to-hospital distance for patients in remote areas |
| QualityWatch research programme | Examines quality of patient care in England; provides interactive maps to compare home-to-hospital distances over time |
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What You'll Learn

Distance to hospital in emergency situations
Distance plays a critical role in emergency situations, especially when it comes to accessing timely medical care at hospitals. The proximity to a hospital can significantly impact the outcome of emergency cases, with increased journey distances associated with a higher risk of mortality.
Studies have been conducted to examine the relationship between distance to the hospital and patient mortality in emergency situations. One such study analysed 10,315 cases of patients transported by ambulance for life-threatening conditions (excluding cardiac arrests) to acute hospitals in England. The straight-line ambulance journey distances ranged from 0 to 58 km, with a median of 5 km. The results indicated that increased distance was linked to an elevated risk of death, with a 1% absolute increase in mortality for every 10-km increment in straight-line distance.
The impact of distance on patient mortality is particularly pronounced in specific medical emergencies, such as respiratory emergencies, where the association between distance and mortality is the strongest. Additionally, the reconfiguration of emergency services, which might lead to longer travel distances for critically ill patients, has raised concerns about potentially increasing the risk of mortality.
It is worth noting that patients' choices regarding emergency department (ED) utilisation can also influence the distance travelled. While patients who call for an ambulance are usually taken to the nearest ED with appropriate services, most ED visits are self-initiated, and patients may opt for a specific ED based on various factors, including quality of care. This dynamic showcases the interplay between access to care, travel distance, and patient incentives.
Understanding the geographical aspects of emergency care is crucial for policymakers and healthcare administrators. By analysing travel distances and patient characteristics, they can better define access to ED services and direct quality improvement initiatives. This knowledge can inform decisions about the concentration of specialist centres and help optimise emergency response strategies to save more lives.
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Impact of hospital proximity on patient outcomes
Proximity to hospitals is an important factor in patient healthcare decisions, with location and convenience ranking highly in the decision-making process. This is especially true for urgent and emergency care, where insurance, location, wait time, and past experience are the most important factors. A consistent relationship with a primary care provider improves health outcomes, lowers healthcare costs, and reduces emergency room visits. However, the limited supply of providers compared to population growth has reduced access to primary care, particularly for urgent needs.
In several countries, patients are encouraged to choose their healthcare providers, but the concentration of healthcare options might limit their choices. A study in the Netherlands found that older, less educated respondents were less inclined to seek information about hospitals when their nearest alternative was located further away. In contrast, younger, more educated respondents were more inclined to seek information regardless of the distance.
A study in Oman showed that improvements in healthcare accessibility led to a significant decline in maternal and child mortality. The study also found that subjects who attended health education programs were more likely to suggest close proximity to a healthcare centre as a reason to seek healthcare resources.
While the impact of hospital proximity on patient outcomes is complex and influenced by various factors, it is clear that location and convenience play a significant role in patient healthcare decisions and can ultimately impact health outcomes.
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Changes in hospital service availability
While the importance of distance to the hospital is a factor that many consider when choosing a place to live, the availability of hospital services is also a critical consideration. Changes in hospital service availability can significantly impact a community's access to essential healthcare.
In recent years, hospitals have experienced dynamic shifts in the range of services they offer. For instance, a study examining California hospitals between 1995 and 2002 revealed that about half of the hospitals in the study population either closed or opened at least one service. Notably, nearly one-fourth of the hospitals discontinued one or more services, while just under one-third introduced new services. Similar trends were observed in a study focused on rural communities from 2011 to 2017, which found that hospitals in non-metro counties generally saw a decrease in obstetric and skilled nursing services and an increase in oncology, outpatient, orthopedic, and emergency psychiatric services.
Several factors influence changes in hospital service availability. Financial viability plays a crucial role, as extensive service closures can contribute to a downward spiral that may ultimately lead to hospital closure. Conversely, introducing new services can improve a hospital's financial situation. For instance, hospitals that opened new services in one study experienced improvements in key financial ratios.
The impact of service changes can have significant repercussions for patients. For example, closures of obstetric services in Philadelphia between 1997 and 2012 resulted in increased patient delays in care.
To address these challenges, hospitals are continually working to improve their data management systems. For instance, NHS England implemented changes to its Hospital Episode Statistics (HES) data set in 2021 to facilitate better data processing and management, aiming to enhance data accuracy, utility, and security. These improvements enable hospitals to handle larger volumes of data more efficiently.
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Population density considerations
Population density is a key factor when considering the distance to hospitals. In more densely populated areas, hospitals tend to be closer to patients' homes, as there is a higher demand for healthcare services. For example, in Camden, a densely populated area in London, the average home-to-hospital distance is 1.6 miles.
On the other hand, in less populated rural areas, hospitals may be more spread out, and patients may have to travel longer distances to receive emergency care. For instance, in West Somerset, the average home-to-hospital distance is 18.5 miles.
Changes in healthcare services can significantly impact the distances that people have to travel. When a local hospital closes or an A&E department is downgraded, the average distance to emergency care can increase substantially. For example, after the A&E department at Burnley General Hospital closed in 2007, the average distance for an emergency admission in the Burnley District almost tripled, rising from 3.2 miles to 8.7 miles. Similarly, in the adjacent Pendle District, average distances increased by more than 5 miles during the same period.
However, the opening of new emergency care centres or major A&E departments can also reduce the distance that patients have to travel. In Maidstone, Kent, the opening of a new emergency care centre led to a 66% decrease in average home-to-hospital distances, from 15.7 miles to 5.3 miles.
Therefore, when considering the distance to hospitals, it is essential to take into account the population density of an area and the potential impact of changes in healthcare services. While increasing distances to emergency care may be a concern, especially in rural areas, it is important to note that centralising services could potentially improve the quality of care and patient outcomes, as suggested by Sir Bruce Keogh's review.
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Rural vs urban hospital access
The rural population is consistently less well-off than the urban population in terms of health. Rural residents face multiple barriers to accessing reliable health information and services. These barriers include geography, distance, inclement weather, lack of financial resources, and specialty health care services. Rural residents are more likely to be uninsured and have lower access to health care providers, including primary care providers and specialist doctors. They also have lower access to health information from sources such as the internet, mass media, and scientific literature. The lack of reliable transportation is another significant barrier to accessing healthcare services, as rural areas often lack public transportation options.
The lower socioeconomic status (SES) of rural residents also contributes to the limited access to health information and services. Research has shown that individuals with higher SES have more access to health information, creating a knowledge gap that exacerbates health disparities. Rural residents are more likely to engage in risky health-related behaviors and experience higher rates of chronic conditions and activity limitations. They are also more likely to be hospitalized, particularly among the elderly population.
Telemedicine has the potential to improve healthcare access in rural areas by providing clinical care at a distance and attracting and retaining healthcare providers. However, the lack of insurance reimbursement has been a barrier to implementing telemedicine in underserved areas.
Overall, rural residents face significant challenges in accessing health information and services compared to their urban counterparts, leading to worse health outcomes and higher rates of hospitalization. These disparities highlight the need for strategies to improve healthcare access and reduce rural-urban health disparities.
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Frequently asked questions
The average distance varies depending on location. For instance, in West Somerset, the average distance is 18.5 miles, while in Camden, it is only 1.6 miles.
According to research, the average distances between patients' homes and hospitals have remained relatively stable over the past decade. However, changes in services can significantly impact these distances. For example, when an A&E department closed in Burnley, the average distance for an emergency admission increased by several miles.
Yes, the Nuffield Trust and the Health Foundation have published interactive maps that allow users to compare home-to-hospital distances over time in local authorities in England.
While research has not established a direct link between longer travel distances and adverse outcomes, careful planning is necessary to ensure that changes do not negatively affect patients in rural areas, where distances are typically greater.
When proposing changes to A&E departments, it is crucial to consider the potential impact on home-to-hospital distances, especially for patients in remote and rural areas. Ensuring better equipment and standards of care at major A&E departments can help offset the negative consequences of increased travel distances.











































