Hailey Tran
Franklin Woods Community Hospital is a part of the Ballad Health system, which operates a family of 21 hospitals, including critical access hospitals, a behavioral health hospital, and an addiction treatment facility. Ballad Health approved a $160 million investment in Franklin Woods, which included the addition of 20 beds to the hospital's capacity. The hospital is located in Johnson City, Tennessee, and has been recognized for its commitment to safety and high-quality care.
| Characteristics | Values |
|---|---|
| Name | Franklin Woods Community Hospital |
| Location | Johnson City, TN |
| Number of Beds | 80 |
| Number of Employees | 358 |
| Parent Company | Ballad Health |
| Services | General acute medical services, family birth center, 24/7 emergency services, advanced surgical services, comprehensive diagnostic imaging |
| Awards and Recognition | Center of Excellence in Robotics Surgery, 22nd Highest Scoring Hospital in the U.S. for Patient Satisfaction, Premier Partnership for Patients Award – Citation of Merit, Perinatal Care Certification from The Joint Commission, Top Hospital for its colorectal program and perinatal services |
| Recent Developments | 20-bed expansion approved by Ballad Health's board, part of a $160 million capital investment |
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What You'll Learn
Franklin Woods Community Hospital is part of Ballad Health
Franklin Woods Community Hospital offers a wide range of specialty and subspecialty care services. This includes general acute medical services, a family birth center, 24/7 emergency services, advanced surgical services, and comprehensive diagnostic imaging. The hospital has been recognized for its excellence in robotic surgery and has received accreditations and awards for its high-quality patient care.
Ballad Health has made significant investments in Franklin Woods Community Hospital, including a $160 million capital expansion project to add 20 beds to the hospital's capacity. This expansion aims to address the increasing demand for services and reduce wait times for patients. The hospital is also committed to supporting its physicians and team members, investing $150 million in higher wages for frontline nurses and caregivers.
Franklin Woods Community Hospital prioritizes patient safety and strives to provide the best possible medical care. The hospital works collaboratively to create a caring, supportive, and safe environment for patients, visitors, and staff. With its modern state-of-the-art facility and incorporation of natural design elements, Franklin Woods stands out among healthcare facilities in the region.
As part of Ballad Health, Franklin Woods Community Hospital is dedicated to serving the people of the Appalachian Highlands. The hospital conducts surveys and focus groups to understand the health needs of the region and works closely with the community to address these needs. Ballad Health's investments in Franklin Woods demonstrate their commitment to providing the latest technology and enhancing the patient experience.
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Ballad Health's $160 million investment in Franklin Woods
Franklin Woods Community Hospital is an acute care 80-bed hospital located in Johnson City, Tennessee. The hospital is part of Ballad Health, which serves the people of the Appalachian Highlands. Ballad Health has approved a $160 million investment in a wide range of service expansions and new technology, including an expansion of Franklin Woods Community Hospital. The inpatient expansion will add 20 beds to the hospital's capacity, addressing the increased demand for services and reducing emergency room wait times.
The expansion of Franklin Woods Community Hospital is a key component of Ballad Health's broader $160 million capital investment initiative. This initiative includes launching new pediatric emergency departments and enhancing pediatric care in Bristol and Kingsport, as well as expanding emergency departments in Greeneville, TN, and Wise County, VA. Ballad Health is also investing in new technology, such as the da Vinci surgical system, and Ion robots for advanced diagnostic procedures.
The investment in Franklin Woods Community Hospital will enhance the patient experience and improve operational efficiency. The additional beds will create much-needed capacity, reducing the need to hold patients in the emergency department and enabling physicians to serve their patients more efficiently. The expansion project will involve close collaboration between architects, project planners, and hospital staff to ensure that the expansion aligns with clinical needs and includes input from nursing and clinical staff.
In addition to investments in infrastructure, Ballad Health has also demonstrated a commitment to its staff through increased wages and childcare support. The organization has invested $150 million into higher wages for frontline nurses and caregivers, nearly doubling starting wages for nursing staff. Ballad Health is also working to build 13 high-quality childcare centers throughout its service area and has implemented the Baladeers program to support the passion of team members for the Ballad Health family. These investments have contributed to a nursing turnover rate that is well below the national and southeastern medians.
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Franklin Woods' recognition as a Center of Excellence in Robotics Surgery
Franklin Woods Community Hospital, part of the Ballad Health network, has been recognized as a Center of Excellence in Robotics Surgery. This distinction highlights Ballad Health's commitment to providing top-quality patient care with the latest technology. The Surgical Review Corporation (SRC), a nonprofit organization dedicated to patient safety, awarded this accreditation to Franklin Woods.
The SRC offers top-tier accreditation programs for medical professionals, surgeons, hospitals, and freestanding outpatient facilities worldwide. These programs improve patient safety, the quality of care, and lower the overall costs associated with successful treatment. As an SRC-accredited Center of Excellence Facility, Franklin Woods Community Hospital has demonstrated a strong commitment to safety, high-quality care, and optimal patient outcomes. The requirements for accreditation have been proven to enhance patient outcomes and shorten hospital stays.
In robotic-assisted surgery, surgeons utilize a robotic system, such as the da Vinci surgical system, to perform intricate procedures through small incisions, typically no larger than two centimeters. This advanced technology enhances the surgeon's precision, control, and vision during the procedure. Robotic-assisted surgery offers numerous benefits, including quicker recovery and improved outcomes for patients.
The recognition of Franklin Woods as a Center of Excellence in Robotics Surgery is a testament to the skill and dedication of its surgeons and medical team. It reaffirms Ballad Health's unwavering commitment to enhancing patient care through innovation and technological advancements. This distinction underscores the hospital's dedication to staying at the forefront of medical advances and ensuring that patients receive the best possible treatment.
Franklin Woods Community Hospital, located in Johnson City, Tennessee, offers a comprehensive range of specialty and subspecialty care services. The hospital provides acute medical services, emergency care, a family birth center, and advanced surgical options, including minimally invasive da Vinci robotic surgery. With ongoing investments in technology and its team, Franklin Woods continues to raise the standard of patient care and improve health outcomes.
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Ballad Health's commitment to patient care and safety
Ballad Health hospitals, including Franklin Woods Community Hospital, are accredited by The Joint Commission, ensuring adherence to stringent safety and quality standards. Franklin Woods, located in Johnson City, TN, offers a comprehensive range of specialty and subspecialty care services, including general acute medical services, emergency care, advanced surgical options, and a family birth center. The hospital has been recognized for its excellence in robotic surgery, perinatal care, and minimally invasive colorectal surgery, receiving accreditations and awards that highlight Ballad Health's commitment to patient safety and outcomes.
The organization prioritizes patient-centered care, involving loved ones in the healing process and offering hospitalists—dedicated board-certified internists who focus exclusively on providing specialized care for hospital patients. Ballad Health also invests in its people, allocating significant capital investments to expand access to care, enhance technology, and improve wages for frontline nurses and caregivers, demonstrating its commitment to attracting and retaining talented healthcare professionals.
Ballad Health actively addresses challenges faced by hospitals, such as crowding in emergency departments, by expanding inpatient capacity at Franklin Woods, adding 20 beds to alleviate wait times and improve patient care. The organization also conducts surveys and focus groups to understand the health needs of the region and make informed decisions about resource allocation.
Additionally, Ballad Health provides digital tools like the MyChart feature and the Ballad Health App, empowering patients to access their health information, view test results, manage prescriptions, and connect with healthcare providers conveniently. These initiatives underscore Ballad Health's commitment to patient care and safety, ensuring accessibility, efficiency, and patient empowerment.
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Franklin Woods' high ranking for patient satisfaction
Franklin Woods Community Hospital is part of Ballad Health, a healthcare system serving the Appalachian Highlands. The hospital is located in Johnson City, Tennessee, and offers a wide range of specialty and subspecialty care services.
Franklin Woods has received recognition and accolades for its high ranking in patient satisfaction. In 2013, it was ranked as the 22nd highest-scoring hospital in the United States for patient satisfaction among non-specialty, acute-care hospitals by Becker's Hospital Review. Additionally, it received the Premier Partnership for Patients Award – Citation of Merit in the same year.
The hospital's commitment to patient satisfaction is evident in the feedback from patients and their families. They commend the hospital for providing the best possible medical care and creating a caring, supportive, and safe environment. The hospital's dedication to safety and high-quality care has led to it being recognised as a Center of Excellence in Robotics Surgery by the Surgical Review Corporation. This accreditation highlights Ballad Health's commitment to utilising cutting-edge technology to enhance patient care.
The hospital has also been recognised for its excellence in specific areas, including maternity care and robotic surgery. Newsweek designated it as the Best Maternity Hospital in 2023, and it has been recognised as a leader in robotic surgery, offering the latest surgical systems to deliver top-notch care.
To further enhance the patient experience, Ballad Health has made significant investments in Franklin Woods Community Hospital. They have approved an inpatient expansion, adding 20 beds to the hospital's capacity, which will help alleviate wait times and improve access to care. Additionally, they have invested in their people, increasing wages for frontline nurses and caregivers, demonstrating their commitment to supporting their physicians and team members in providing exceptional patient care.
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Frequently asked questions
Yes, Franklin Woods Community Hospital is part of Ballad Health.
Franklin Woods Hospital is located in Johnson City, Tennessee.
Franklin Woods Hospital currently has 80 beds. However, Ballad Health's board of directors approved an expansion plan to add 20 more beds by 2026.
Franklin Woods Hospital offers a wide range of specialty and subspecialty care, including general acute medical services, a family birth center, 24/7 emergency services, advanced surgical services, and comprehensive diagnostic imaging.
Franklin Woods Hospital has received numerous awards and recognitions, including being designated as a Center of Excellence in Robotics Surgery by the Surgical Review Corporation. It was also rated as a top five-star hospital in the country by Becker's Hospital Review and recognized as one of the nation's "100 Top Hospitals" by Truven Health Analytics.
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