Hailey Tran
Inova's patient relations team acts as a bridge between patients, families, visitors, and the hospital's administration. Inova has a financial assistance program and is committed to providing meaningful information about its charges and helping patients and families understand their financial obligations. Inova participates with many leading commercial and government insurance plans, and patients are advised to check with their insurance provider to verify that Inova is in-network for their plan.
| Characteristics | Values |
|---|---|
| Location | 4320 Seminary Road, Alexandria, VA 22304 |
| Transportation | Metro buses 25, 28 |
| Contact | 571-472-5750 |
| Billing | Inova-GoHealth Urgent Care |
| Payment Plan Support | 571-472-5802 |
| Financial Counselor | 703-776-6019 |
| Financial Assistance | Available |
| Insurance | Commercial or government-sponsored insurance accepted |
| Discounts | Available for self-pay patients |
| Estimate | Patients without insurance have the right to receive a good faith estimate |
| Recognition | Magnet® designation for nursing excellence |
Explore related products
What You'll Learn
Inova works with commercial and government insurance plans
Inova works with many leading commercial and government insurance plans. Patients are advised to check with their insurance providers to verify that Inova is in-network for their plan and to understand their individual level of coverage. Inova also offers financial assistance for eligible patients who do not have insurance or are not using insurance. These patients have the right to receive a good-faith estimate for the total expected cost of any non-emergency items or services.
Inova has five hospitals and locations across Northern Virginia, including urgent and emergency care centers, physician offices, and physical therapy centers. With its wide range of services and convenient access, Inova is committed to meeting the health and medical needs of the communities it serves.
For patients with commercial or government-sponsored insurance, Inova will bill their insurance claims for them. If patients have a secondary insurance carrier, Inova will also bill that claim, provided that the benefits are assigned to the hospital. Inova's financial services team works closely with patients to ensure that their insurance requirements are met and that they receive the necessary financial assistance.
To review insurance benefits or arrange self-pay accounts, patients can contact Inova's financial counselors directly. Inova also provides dedicated phone lines for billing inquiries and payment plan support, ensuring that patients can easily access the information they need regarding their financial obligations.
Green Card Sponsorship for Nurses: Hospital Policies Explained
You may want to see also
Explore related products
![Chucks MAX Hospital Bed Pads Disposable Adult 36 x 36 Breathable Incontinence Pads - XXX-Large Pee Pads for Adults - Heavy Duty Absorbency Underpads - 400 Lbs. Patient Repositioning [20 Count]](https://m.media-amazon.com/images/I/81q9DQQ6TAL._AC_UY218_.jpg)
Patients without insurance may be eligible for a discount
Inova has five hospitals and locations across Northern Virginia, including urgent and emergency care centers, physician offices, and physical therapy centers. They participate with many leading commercial and government insurance plans.
If you don't have health insurance or don't qualify for Inova's Financial Assistance program, you may be eligible for a discount as a self-pay patient. This applies to most inpatient and outpatient services, though some exclusions may apply. To qualify for Inova's Financial Assistance program, you need to show proof that you live in Virginia. To receive the self-pay discount, you'll need to provide proof that you live in the United States at the time of service.
Patients who do not have insurance or are not using insurance have the right to receive a good faith estimate for the total expected cost of any non-emergency items or services. An Inova team member can assist in obtaining personalized price estimates based on your individual situation. If you receive a bill that is at least $400 more than your good faith estimate, you can dispute the bill.
If you are planning to have surgery or a procedure at an Inova facility, it is important to provide insurance information ahead of time. Some insurance companies require pre-certification before surgery, and it is the patient's responsibility to ensure that all appropriate paperwork has been completed. If pre-certification is not obtained, your medical insurance may not cover the cost of your surgery.
US Hospitals: Profit-Driven or Patient-Centric?
You may want to see also
Explore related products
Inova offers financial assistance for eligible patients
Inova offers financial assistance to eligible patients who need help with their medical bills. Patients who do not have insurance or are not using insurance have the right to receive a good faith estimate for the non-emergency items or services they require.
Inova works with many leading commercial and government insurance plans. However, patients are advised to always check with their insurance provider to verify that Inova is in-network for their plan and to understand their individual coverage. If a patient does not have health insurance or does not qualify for Inova's Financial Assistance program, they may still be eligible for a discount as a self-pay patient.
There are several ways to apply for financial assistance through Inova. Applications can be submitted through the Inova MyChart portal, by mail, or in person. To apply through MyChart, patients can log in, click on Menu, and then scroll down to Financial Assistance under Billing. This portal also allows patients to submit required documentation, monitor the status of their application, and check their eligibility.
For mail-in applications, completed applications should be sent to the following address: Inova Patient Financial Services, 8095 Innovation Park Dr., Fairfax, VA 22042. The fax number for this location is 571-665-6895. Alternatively, applications can be dropped off in person at the Inova Partnership for Healthier Communities, located at 2700 Prosperity Ave., #280, Fairfax, VA 22031.
Red Cross: Hospital or Humanitarian Organization?
You may want to see also
Explore related products
Patients have a right to a cost estimate for non-emergency services
Inova has five hospitals and locations across Northern Virginia, including urgent and emergency care centres, physician offices, and physical therapy centres. They work with many leading commercial and government insurance plans. Inova Alexandria Hospital provides standard charges in a machine-readable file.
It is always recommended to check with your insurance provider to verify that Inova is in-network for your plan and for details on your individual coverage. Each patient's individual responsibility will depend on their insurance coverage and/or eligibility for Inova's financial assistance policy. If you do not have insurance, you may be eligible for a discount as a self-pay patient or through Inova's Financial Assistance program.
The History of Bryce Hospital: Open or Closed?
You may want to see also
Explore related products
![First Man [4K UHD]](https://m.media-amazon.com/images/I/71+ok5+FpYL._AC_UY218_.jpg)
Inova provides billing support and payment plans
Inova offers billing support and payment plans to patients at its five hospitals and locations across Northern Virginia. This includes urgent and emergency care centres, physician offices, and physical therapy centres. Inova works with many leading commercial and government insurance plans, and patients are advised to check with their insurance provider to verify that Inova is in-network for their plan and for details on their individual coverage.
For patients without insurance or those who do not qualify for Inova's Financial Assistance program, there are other options. Patients without insurance have the right to receive a good faith estimate for the total expected cost of any non-emergency items or services. Self-pay patients may also be eligible for a discount.
Inova provides assistance with bills from any of its hospitals. Patients can call Inova customer service at 571-472-5750 for billing support, and 571-472-5802 for payment plan support. A financial quality coordinator may also visit patients in hospital to assist with insurance information and financial arrangements.
Inova will bill insurance claims for patients with commercial or government-sponsored insurance, and for those with secondary insurance coverage, provided benefits are assigned to the hospital. Patients can also call a financial counsellor at 703-776-6019, option 3, for assistance in making arrangements for self-pay accounts.
Inova-GoHealth Urgent Care also makes the billing process quick and easy, with online video evaluations available for $200.
American Girl Doll Hospital: Is It Open for Business?
You may want to see also
Frequently asked questions
If you don't have insurance or don't qualify for Inova's Financial Assistance program, you may be eligible for a discount as a self-pay patient. You have the right to receive a good-faith estimate for the total expected cost of any non-emergency items or services.
Inova will bill your claim for you. If you have a secondary insurance carrier, they will also bill that claim, provided benefits are assigned to the hospital.
You can call a financial counsellor at 703-776-6019, option 3 (or ext. 67858 from your hospital phone), Monday through Friday, 8:30 a.m.
