
Veterans in US territories and Pacific islands, including Palau, face significant challenges in accessing VA healthcare. There is only one hospital in Palau, the Belau National Hospital, which is a public hospital overseen by the Ministry of Health and Human Services. This hospital faces challenges such as limited capacity and damage to facilities caused by flooding and other impacts of climate change. While there is a VA medical center in Honolulu that coordinates care for veterans in Hawaii and outpatient clinics in American Samoa, Guam, and the Northern Mariana Islands, it is unclear if there is a specific VA hospital in Palau.
| Characteristics | Values |
|---|---|
| Number of VA hospitals in Palau | 0 |
| Number of hospitals in Palau | 1 |
| Name of the hospital in Palau | Belau National Hospital (BNH) |
| Location of the hospital in Palau | Koror |
| Number of community health centers in Palau | 8 or 10 |
| Number of private health clinics in Palau | 4 |
| Number of private pharmaceutical clinics in Palau | 1 |
| Telehealth services in Palau | Underutilized |
| VA health care in nearby regions | Honolulu VA Medical Center, VA outpatient clinic in Guam, VA Caribbean Healthcare System in San Juan, VA Pacific Islands Health Care System |
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What You'll Learn

The Belau National Hospital is the only hospital in Palau
The Republic of Palau has a mix of public and private healthcare providers and clinics. The Belau National Hospital (BNH) is the only hospital in Palau and is located on the island of Koror. It is a public hospital overseen by the Ministry of Health and Human Services (MHHS). The MHHS also oversees Public Health Services, including Primary and Preventative Services, Oral Health Services, Environmental Health, Behavioral Health, and Epidemiology.
In addition to the hospital, there are ten Community Health Centers (CHCs) that provide limited medical care throughout Palau. Five of these CHCs are located on the main islands of Koror and Babeldaob, while the remaining three are on the islands of Peleliu, Kayangel, and Angaur. There are also four private health clinics in Palau that offer a range of services, including medical, optical, dental, pharmaceutical, and wellness care.
The Belau National Hospital faces challenges such as limited capacity and damage to its facilities caused by flooding and other impacts of climate change. Recognizing the importance of improving healthcare for Palauans, President Surangel S. Whipps, Jr. has made it a priority to relocate BNH to a safer location, away from environmental risks. The Government of Palau is committed to upgrading the hospital to enhance its healthcare capabilities and ensure preparedness for the increasing environmental challenges the country faces.
Palau has been working on developing the necessary laws, policies, and regulations to support and promote the growth of telehealth services. Telehealth infrastructure is already in place, but the country aims to maximize its utilization to improve access, quality of care, cost reduction, and patient satisfaction. The Palau CHCs have initiated a project to establish telehealth programs and protocols with the CHC sites, the National Hospital, and the main CHC in Koror.
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There are 10 community health centres in Palau
There is no mention of a VA hospital in Palau. However, there is the Belau National Hospital, which is the only government hospital in Palau. In addition to this, there are 10 community health centres (CHCs) and four private health clinics. Five of the CHCs are on the main islands of Koror and Babeldaob, and the remaining three are on the islands of Peleliu, Kayangel, and Angaur.
The Ministry of Health and Human Services (MHHS) oversees the Belau National Hospital and Public Health Services. These services include Primary and Preventative Services, Oral Health Services, Environmental Health, Behavioral Health, and Epidemiology.
The Palau CHCs have started a project to establish telehealth programs and protocols with the CHC sites, as well as with the National Hospital. This initiative is a collaboration between the PBTRC and the Pacific Island Primary Care Association. The goal is to pilot telehealth services between outlying CHC sites and the National Hospital and the main CHC in Koror.
Palau has been working on developing laws, policies, and regulations to support and promote the growth of telehealth services. The infrastructure to support telehealth is already in place, but telehealth utilisation is still underutilised in the country.
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Telehealth services are underutilised in Palau
There is no mention of a VA hospital in Palau in my sources. However, there is one government hospital, the Belau National Hospital (BNH), and eight community health centres (CHCs) in the country. The hospital and two private clinics are located on the island of Koror, and five CHCs are on the main islands of Koror and Babeldaob. The remaining three CHCs are located on the islands of Peleliu, Kayangel, and Angaur.
Palau has been able to benefit from several telehealth programs, including clinical services and Continued Medical Education (CME) courses via video teleconference calls and sessions. The Pacific Basin Telehealth Resource Center (PBTRC) has helped Palau establish relationships and utilize telehealth to fill the gap while they build their healthcare system. For example, Palau has established a relationship with the Shin Kong Wu Ho-Su Hospital in Taipei, Taiwan. This relationship has provided medical support for Palauan patients who would otherwise not have had access to specialists. Additionally, the Tripler Army Medical Center Referral Program is one of Palau's longest medical referral programs that utilize telehealth services. Despite these advancements, it appears that telehealth services are still underutilised in Palau.
Palau's healthcare system is growing and improving, but there is still a need for more medical doctors and specialty services, including cardiology, orthopedic services, and pathology. The country has been working to upgrade its healthcare infrastructure, with a focus on resilient and green infrastructure solutions to tackle climate-induced vulnerabilities. This includes adopting energy-efficient solutions and using construction materials suitable for extreme coastal weather conditions. The country has also received support from the India-UN Development Partnership Fund, which provided a $1.65 million grant to rehabilitate several community health centres.
While telehealth services have the potential to greatly improve access to healthcare in Palau, there may be several reasons why they are underutilised. One reason could be a lack of awareness or understanding of telehealth services among the population. Additionally, there may be cultural or language barriers that make people hesitant to use telehealth services. Furthermore, the limited internet access and lack of technological infrastructure in some areas of Palau could also hinder the utilisation of telehealth services.
To improve the utilisation of telehealth services in Palau, it is important to address these barriers. This may include increasing awareness and education about telehealth, providing cultural and language-appropriate services, and improving internet access and technological infrastructure. Additionally, the government and healthcare providers should continue to work together to build trust and ensure the privacy and security of patient information. By addressing these challenges, Palau can further leverage the benefits of telehealth to improve access to healthcare services for its population.
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Veterans in US territories face challenges accessing VA healthcare
Veterans in US territories face significant challenges in accessing VA healthcare. A report by the Government Accountability Office (GAO) highlights the difficulties faced by veterans in the five US territories and three Pacific island nations where the US has defence and security authority. These territories lack a full range of VA health services, and veterans often encounter "unique and substantial barriers" that their counterparts in the mainland US do not face.
In Guam, for instance, veterans enrolled in VA healthcare often experience lengthy delays in receiving their prescriptions, which are mailed to the island post office. The post office operates sporadically, causing further delays in picking up packages. Additionally, veterans in Guam must travel 3,800 miles to the Honolulu VA Medical Center for cardiac care and other specialty services unavailable at their local clinic.
Similar issues arise in American Samoa, where the only island hospital lacks accreditation. This prevents the VA from referring veterans to the local hospital or paying for their services. The hospital's lab, which is the only one on the island, has limited capabilities and has reported issues with incorrect orders and inaccurate results.
The VA has acknowledged these challenges and has been working with hospital officials to find solutions. The VA Pacific Islands Health Care System includes a medical centre in Honolulu that coordinates care for veterans in Hawaii and approximately 7,200 veterans in outpatient clinics in American Samoa, Guam, and the Northern Mariana Islands.
While there is no specific mention of a VA hospital in Palau, it is one of the Pacific island nations with a security compact with the US. The VA estimates that about 200 veterans reside in these islands, and while they qualify for VA health benefits, there are no VA health facilities operating in these island nations. Palau itself has only one government hospital, the Belau National Hospital (BNH), located on the island of Koror, which faces challenges such as limited capacity and damage to facilities due to flooding and climate change impacts.
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The VA Pacific Islands Health Care System includes a medical centre in Honolulu
There is only one hospital in Palau, the Belau National Hospital (BNH), which is located on the island of Koror. However, the VA Pacific Islands Health Care System (VAPIHCS) includes a medical centre in Honolulu, which coordinates care for veterans in Hawaii and outpatient clinics in American Samoa, Guam, and the Northern Mariana Islands. This system is designed to provide care for veterans living in US territories and Pacific islands, where access to medical specialists and prescriptions can be challenging.
The Spark M. Matsunaga VA Medical Center in Honolulu is part of the VA Pacific Islands Health Care System and offers inpatient and outpatient care. This system serves an estimated 7,200 veterans who receive care at outpatient clinics in the region. The medical centre in Honolulu also provides cardiac care and other specialty medical services that may not be available at local VA clinics.
Veterans in Guam, for example, must travel 3,800 miles to the Honolulu medical centre for cardiac and specialty care. Additionally, they face challenges in obtaining prescriptions, as they are mailed to the local post office, which operates sporadically. To address this issue, the VA has allowed the VA outpatient clinic in Guam to receive medications by mail and notify veterans upon their arrival.
The VA Pacific Islands Health Care System faces a smaller network of doctors providing medical care than is needed. Veterans in Puerto Rico, for instance, do not have access to Medicare savings programs available in the mainland US. To overcome timely access to medical services, veterans can seek referrals for care from non-VA doctors in their community.
The VA has been working to improve healthcare access and coordination for veterans in the Pacific Islands. The VA Caribbean Healthcare System in San Juan, for example, coordinated care for 61,000 enrolled veterans in fiscal year 2022.
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Frequently asked questions
No, there isn't a VA hospital in Palau.
The name of the public hospital in Palau is Belau National Hospital.
The Belau National Hospital is located on the island of Koror.
Yes, there are four private health clinics in Palau that provide medical, optical, dental, pharmaceutical, and wellness care.
Veterans in these areas face significant challenges in accessing medical specialists, filling prescriptions, and finding facilities that can meet their medical needs. There is also a smaller network of doctors providing VA medical care than is needed.

































