
Hospital discharge surveys are an important tool for collecting data and gaining insights into the quality of care provided by hospitals. The National Hospital Discharge Survey (NHDS), conducted in the United States from 1965 to 2010, collected information on the characteristics of patients discharged from non-federal short-stay hospitals. This included data on age, sex, race, and length of hospital stay. Similarly, the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey focuses on patients' perspectives on their hospital experience, covering areas such as communication with staff, responsiveness, cleanliness, and discharge information. These surveys play a crucial role in improving healthcare services, enhancing accountability, and allowing for comparisons between hospitals.
| Characteristics | Values |
|---|---|
| Name | National Hospital Discharge Survey (NHDS) |
| Years | 1965-2010 |
| Frequency | Annual |
| Hospitals included | Non-federal short-stay hospitals in the United States with an average length of stay of fewer than 30 days for all patients |
| Hospitals excluded | Federal, military, and Department of Veterans Affairs hospitals, hospital units of institutions, and hospitals with fewer than six beds |
| Sample size | 270,000 inpatient records from 500 hospitals (1988-2007); 239 hospitals (2008-2010) |
| Data collection procedures | Manual and automated systems |
| Data items | Personal characteristics of the patient (age, sex, race, ethnicity, marital status, expected sources of payment), administrative items (admission and discharge dates, discharge status), inpatient data, utilization of health care services provided in emergency departments, outpatient departments, and ambulatory surgery centers |
| Data availability | Publications, CD-ROMs, downloadable files from the FTP server |
| Related surveys | Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), Nationwide Inpatient Sample (NIS) |
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What You'll Learn

Patient characteristics
The NHDS, conducted annually from 1970 to 2010, focused on gathering information from non-federal short-stay hospitals in the United States. It collected data on patient characteristics such as age, sex, race, ethnicity, marital status, and expected sources of payment. Additionally, the NHDS captured administrative details like admission and discharge dates, length of stay, and discharge status. This comprehensive approach allowed researchers to understand the diverse nature of the patient population and their interactions with the healthcare system.
The HCAHPS survey, on the other hand, is a nationally standardized survey designed to assess patients' perspectives on hospital care. It includes questions about critical aspects of the patient experience, such as communication with medical staff, the responsiveness of hospital personnel, the cleanliness and quietness of the environment, medication discussions, and discharge information. By understanding patients' perceptions, the HCAHPS survey provides a tool for hospitals to enhance the quality of care and improve accountability.
In addition to the NHDS and HCAHPS, other surveys, such as the Nationwide Inpatient Sample (NIS), contribute valuable patient characteristic data. The NIS, with its larger sample size, captures detailed information on patient demographics, comorbidities, adverse events, and length of hospital stay. By comparing databases like the NHDS and NIS, researchers can gain deeper insights into patient characteristics and identify variations in discharge status, length of stay, and in-hospital mortality rates.
These surveys play a crucial role in healthcare research and quality improvement initiatives. They provide a wealth of information on patient characteristics, allowing healthcare providers, researchers, and policymakers to make informed decisions, develop targeted interventions, and ultimately improve patient care and outcomes.
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Quality of care
Hospital discharge surveys are an important tool for assessing the quality of care provided to patients. By collecting feedback from patients who have been discharged from the hospital, healthcare providers can gain valuable insights into the patient experience and identify areas for improvement.
One example of a hospital discharge survey is the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey, which is a nationally standardized survey designed to measure patients' perceptions of their hospital experience. The HCAHPS survey asks discharged patients a range of questions about their recent hospital stay, including communication with doctors and nurses, the responsiveness of hospital staff, the cleanliness and quietness of the hospital environment, communication about medications, discharge information, and their overall rating of the hospital.
The survey is administered to a random sample of adult patients across different medical conditions between 48 hours and six weeks after discharge. Hospitals have the flexibility to choose from four different survey modes: mail, telephone, mail with telephone follow-up, or active interactive voice recognition (IVR). Additionally, the survey is available in multiple languages to ensure accessibility for a diverse range of patients.
The HCAHPS survey serves multiple purposes. Firstly, it provides valuable data that allows objective and meaningful comparisons between hospitals on topics that are important to consumers. Secondly, public reporting of the survey results creates incentives for hospitals to improve the quality of care they provide. Hospitals are encouraged to enhance accountability and transparency by publicly sharing the quality of care they offer in return for public investment.
Overall, hospital discharge surveys, such as HCAHPS, play a crucial role in driving improvements in healthcare quality. By collecting and analyzing patient feedback, hospitals can identify areas of strength and weakness, make informed decisions, and implement changes that positively impact patient experiences and outcomes. This continuous quality improvement process helps to ensure that patients receive the best possible care during their hospital stay and beyond.
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Inpatient records
The NHDS utilized two data collection procedures: a manual system and an automated system. In the manual system, hospital staff or U.S. Census Bureau staff selected samples and transcribed medical information from hospital records to abstract forms. The automated system, on the other hand, involved purchasing electronic data files from commercial organizations, state data systems, or hospitals. These forms and data tapes included personal characteristics such as age, sex, race, ethnicity, marital status, and payment sources. Additionally, administrative details like admission and discharge dates, length of stay, and discharge status were recorded.
The NHDS data is valuable for various purposes. It is used by governmental, scientific, academic, and commercial institutions for research and analysis. The data provides insights into inpatient demographics, payment sources, length of stay, and discharge status. This information can be crucial for understanding healthcare utilization, outcomes, and trends.
Another important survey, the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), focuses on patients' perspectives on hospital care. It is the first national, standardized, and publicly reported survey of its kind. The HCAHPS survey asks discharged patients 29 questions, with 19 core questions covering critical aspects such as communication with staff, responsiveness, cleanliness, discharge information, and overall hospital rating. This survey is administered randomly to adult patients within 48 hours to six weeks after discharge, and it is available in multiple languages.
The HCAHPS survey serves multiple purposes. Firstly, it incentivizes hospitals to improve the quality of care by publicly reporting the results. Secondly, it enhances accountability and transparency in healthcare. Additionally, the survey data is used to calculate value-based incentive payments in the Hospital Value-Based Purchasing program. Together, these surveys provide comprehensive insights into inpatient records and experiences, contributing to the overall improvement of healthcare services.
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Hospital selection
Hospital Type
The survey's focus and scope will determine the type of hospitals to be included. For instance, the National Hospital Discharge Survey (NHDS) in the United States specifically targets non-federal short-stay hospitals, excluding federal, military, and Department of Veterans Affairs hospitals. Other surveys may focus on specific types of hospitals, such as acute care hospitals or critical access hospitals, depending on the research objectives.
Hospital Size and Location
The size and location of the hospital can impact the survey's representativeness and generalizability. Consider including hospitals with varying bed capacities to capture a range of inpatient volumes. Additionally, selecting hospitals from diverse geographic regions can help capture regional variations in hospital practices and patient populations.
Patient Population
Consider the characteristics of the patient population served by the hospital. Hospitals in urban and rural areas may have different patient demographics, including age, gender, ethnicity, and socioeconomic status. Selecting hospitals that serve diverse patient populations can provide a more comprehensive understanding of patient experiences and perspectives.
Data Collection Procedures
The data collection procedures employed by the hospital should align with the survey's methodology. Some hospitals may have well-established data collection systems, such as electronic medical records or established patient satisfaction surveys, that can facilitate the survey process. Consider the compatibility of the hospital's data collection methods with the survey requirements to ensure efficient and accurate data gathering.
Hospital Willingness and Capacity
Ensure that the selected hospitals are willing and able to participate in the survey. This includes assessing their capacity to dedicate the necessary time and resources to data collection and survey administration. Hospitals with established research partnerships or those that routinely collect and report patient experience data may be more receptive to participation.
Sample Size Considerations
The required sample size will depend on the survey's objectives and desired level of statistical power. Consider the number of hospitals needed to achieve a representative sample that can provide meaningful insights. In some cases, a larger sample size may be advantageous, as it can increase the precision of the survey findings and allow for more detailed analysis.
By carefully considering these factors in hospital selection, researchers can enhance the quality and validity of patient discharge survey results, contributing to a better understanding of inpatient experiences and healthcare quality.
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Data collection
National Hospital Discharge Survey (NHDS):
The NHDS is a national probability survey conducted in the United States from 1965 to 2010. It focuses on collecting data from non-Federal short-stay hospitals with an average length of stay of fewer than 30 days. The survey collects information on patient characteristics, including age, sex, race, ethnicity, marital status, and payment sources. Additionally, it captures administrative details such as admission and discharge dates, discharge status, and length of stay. Medical information, including diagnoses and procedures, is coded using the International Classification of Diseases (ICD) system. The NHDS collects data from a sample of hospitals, aiming to represent different types of care in various regions. From 1988 to 2007, the NHDS gathered data from approximately 270,000 inpatient records from 500 hospitals. The sample size was reduced to 239 hospitals from 2008 to 2010.
HCAHPS: Patients' Perspectives of Care Survey:
The HCAHPS survey is designed to gather data on patients' perspectives on the care they received during their recent hospital stay. It is administered to a random sample of adult patients across different medical conditions between 48 hours and six weeks after discharge. Hospitals have the option to use an approved survey vendor or collect their own HCAHPS data with CMS approval. The survey can be conducted via mail, telephone, mail with telephone follow-up, or active interactive voice recognition (IVR). It includes 19 core questions covering critical aspects such as communication with medical staff, responsiveness of hospital staff, and cleanliness. The HCAHPS survey aims to provide objective data for comparing hospitals, incentivizing quality improvement, and enhancing accountability in healthcare through increased transparency.
Nationwide Inpatient Sample (NIS):
The NIS is a large national database that collects inpatient care data in the United States. It utilizes different methods of data collection and weighting to represent all non-federal hospital discharges. The NIS provides estimates of patient characteristics, comorbidities, and factors associated with inpatient mortality, adverse events, and length of stay.
Statewide Hospital Discharge Databases (HDD):
Almost all states in the United States maintain HDDs, which are collected by public or private data organizations. These databases contain core variables and are used for health services research, health policy analysis, quality improvement, and clinical aspects of care. The Agency for Healthcare Research and Quality (AHRQ) has developed Enhanced State Data grants to address limitations in clinical content and race-ethnicity data within HDDs.
Hospital Claim Data:
Hospital discharge data are also collected for billing purposes. Patient-level data, including demographic information and clinical details, are gathered and subjected to accuracy and consistency checks. However, caution is advised when using demographic items as they may contain miscoded values that go uncorrected.
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Frequently asked questions
A hospital discharge survey is a survey that collects information on the characteristics of patients discharged from non-federal short-stay hospitals.
A hospital discharge survey provides data on inpatient care, including patient characteristics such as age, sex, race, and discharge status.
A hospital discharge survey is important because it allows for the collection and comparison of data on inpatient care across different hospitals, which can be used to improve the quality of care and enhance accountability in healthcare.
Hospital discharge surveys are often conducted by governmental, scientific, academic, and commercial institutions, such as the Centers for Disease Control and Prevention (CDC) and the National Center for Health Statistics (NCHS).















