
In November 2009, the Illinois Hospital Report Card Act (210 ILCS 86/) was established to provide the public with access to information about patient care quality and costs in Illinois hospitals and ambulatory surgical treatment centers. The Illinois Hospital Report Card and Consumer Guide to Health Care website allows users to browse information on infections acquired during medical treatment, healthcare trends and issues, as well as revenue data, quality and safety data, nurse staffing, patient satisfaction, and costs of services. The website aims to empower consumers to make better healthcare choices and understand their rights as patients.
| Characteristics | Values |
|---|---|
| Purpose | To provide the public with access to information about patient care quality and costs in Illinois hospitals and ambulatory surgical treatment centers |
| Target Audience | Consumers of healthcare services in Illinois |
| Information Covered | Quality and safety data, nurse staffing, patient satisfaction, costs of services, volume and cost of services, healthcare-associated infections, healthcare trends, patient billing, and financial assistance |
| Frequency of Updates | Quarterly |
| Additional Features | Public Health Map for examining health equity issues at the community level, including access to primary care and emergency room use |
| Legal Basis | Illinois Hospital Report Card Act (210 ILCS 86/) and Illinois Health Finance Reform Act (20 ILCS 2215) |
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What You'll Learn

The Illinois Hospital Report Card Act and Consumer Guide to Health Care
In November 2009, the Division of Patient Safety and Quality launched the Illinois Hospital Report Card and Consumer Guide to Health Care website. The website was established under the Illinois Hospital Report Card Act (210 ILCS 86/) and the Illinois Health Finance Reform Act (20 ILCS 2215).
The Illinois Hospital Report Card and Consumer Guide to Health Care website was created to provide the general public with meaningful information about patient care quality and costs in Illinois hospitals and ambulatory surgical treatment centers. The website aims to help consumers become more informed about health services so that they can make better healthcare choices.
The website includes information on over 175 indicators of quality, safety, patient satisfaction, utilization, and charges for specific procedures and conditions. This includes the volume and cost of services in hospitals and ambulatory surgery treatment centers, patient claims data, nurse staffing data, surgical care processes, and healthcare-associated infections. The website also includes a Public Health Map feature that examines issues of health equity at the community level, including access to primary care, emergency room use, and racial and ethnic disparities in care.
The information on the website is based on quarterly data that hospitals and ambulatory surgery centers are mandated to submit to the Illinois Department of Public Health. The website is updated quarterly with the most recent data and new indicators. Consumers can use the website to search for a specific hospital or ambulatory surgery center, compare facilities by measure, and view reports on current healthcare trends and issues.
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Patient access to healthcare quality and cost information
In 2009, the Illinois Hospital Report Card Act (210 ILCS 86/) and the Illinois Health Finance Reform Act (20 ILCS 2215) led to the creation of a website designed to inform the public about patient care quality and costs in Illinois hospitals and ambulatory surgery centres. The Illinois Hospital Report Card and Consumer Guide to Health Care website provides patients with access to information about the quality of healthcare in Illinois, empowering them to make better healthcare decisions.
The website offers a comprehensive overview of healthcare facilities, including hospitals and surgery centres. Patients can access crucial information such as quality and safety data, nurse staffing levels, patient satisfaction rates, and the costs of services. This transparency enables patients to make informed choices about their healthcare, ensuring they receive the best possible care.
One key feature of the website is the Public Health Map, which sheds light on health equity issues at the community level. It provides insights into access to primary care, emergency room usage, and racial and ethnic disparities in care. This tool helps identify areas where improvements in healthcare access and equity are needed, fostering a more inclusive and effective healthcare system.
Additionally, the website offers updates on healthcare trends and issues, keeping patients informed about the evolving healthcare landscape. It also provides resources like the Fair Patient Billing Act, protecting patients from unfair billing practices. Hospitals, for instance, are required to inform patients about potential financial assistance and their rights regarding payment plans.
The Illinois Hospital Report Card and Consumer Guide to Health Care website exemplifies a patient-centric approach to healthcare. By providing transparent information about quality and costs, patients can navigate the healthcare system with confidence and make informed decisions about their wellbeing. This initiative underscores the importance of patient empowerment and their right to access comprehensive healthcare information.
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Hospital and surgery centre volume and cost of services
The Illinois Hospital Report Card Act (210 ILCS 86/) and the Illinois Health Finance Reform Act (20 ILCS 2215) established a website to provide the public with meaningful information about patient care quality and costs in hospitals and ambulatory surgery centres. The website includes data on the volume and cost of services in these healthcare facilities. This information is based on quarterly data submissions from hospitals and surgery centres to the Illinois Department of Public Health.
Healthcare costs in the United States continue to rise, with hospital stays and surgeries creating a financial burden for many Americans. The cost of hospital services can vary depending on various factors, including the region, insurance coverage, and the specific hospital or centre. For example, ambulatory care or service centres may be more affordable than hospitals. Additionally, the complexity of a patient's situation, the overall number of procedures performed, and the type of medical care provided can influence the cost.
The Illinois Hospital Report Card website allows users to search for specific hospitals or ambulatory surgery centres and access information on healthcare trends, infections acquired during medical treatment, nurse staffing, patient satisfaction, and costs of services. This information empowers consumers to make more informed healthcare choices.
Similarly, the NYS Health Connector in New York State provides a dashboard for volume and estimated cost of hospital services. This tool presents data on the number of surgeries and procedures performed and their estimated costs across New York State hospitals. It highlights variations in costs due to factors such as severity, location, and type of medical care. The dashboard aims to help consumers understand these differences and make informed healthcare decisions by discussing them with medical professionals.
The federal government's No Surprises Act, which became law in 2022, aims to address the issue of unexpected and unfair billing for emergency care. Despite this legislation, estimating total healthcare costs upfront can still be challenging. Patients can improve their estimates by considering factors such as location, insurance network, and the type of healthcare facility they choose.
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Patient rights and financial responsibilities
The Illinois Hospital Report Card Act (210 ILCS 86/) and the Illinois Health Finance Reform Act (20 ILCS 2215) were established to provide the general public with access to meaningful information about patient care quality and costs in Illinois hospitals and ambulatory surgical treatment centres. The acts aim to empower consumers by enabling them to make better healthcare choices.
Patient Rights
Patients have the right to receive considerate and respectful care in a safe and clean environment, free from discrimination based on age, sex, race, ethnicity, national origin, language, disease, disability, religion, gender identity, sexual orientation, or source of payment. They are entitled to easily understandable information about their diagnosis, treatment options, and costs, enabling them to make informed decisions about their health. Patients can also access their medical records and review them without charge. Additionally, they have the right to privacy and confidentiality of their medical information.
Patient Financial Responsibilities
Patients are expected to fulfil their financial obligations to healthcare providers promptly. When seeking medical care, patients are responsible for incurring and managing the associated financial costs. This includes understanding the costs of services and treatments provided and ensuring timely payment to meet their financial commitments.
Other Patient Responsibilities
In addition to financial responsibilities, patients are expected to be respectful and polite in their interactions with medical staff, other patients, and visitors. They should be honest about their medical history and cooperate with agreed-upon treatment plans. Patients are also responsible for the consequences of their actions if they refuse treatment or do not follow the provider's instructions.
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Healthcare-associated infections
The Illinois Hospital Report Card Act (210 ILCS 86/) and the Illinois Health Finance Reform Act (20 ILCS 2215) established a website to provide the public with information about patient care quality and costs in Illinois hospitals and ambulatory surgical treatment centres. The website includes data on the volume and cost of services, nurse staffing, patient satisfaction, and healthcare trends and issues, such as healthcare-associated infections.
The H&SCA 2008 code of practice document defines key terms such as antimicrobial resistance (AMR) and antimicrobial stewardship (AMS). It emphasizes the importance of optimizing antimicrobial prescribing to prevent AMR. The document also highlights the role of IPC (infection prevention and control) in improving antimicrobial use and reducing AMR.
To support the prevention and control of HCAIs, NHS England provides a Healthcare Associated Infection (HCAI) Compendium of Guidance and Resources. This resource offers evidence-based guidance to improve patient safety and reduce the risk of healthcare-associated infections related to decontamination. It includes recommendations for hand hygiene, equipment and environmental cleaning, and screening for specific pathogens, such as multi-drug-resistant Gram-negative bacteria.
The HCAI Compendium also addresses automated room decontamination, providing information on the types of technology available, active chemicals, and precautions for safe and effective use. Additionally, it covers infection prevention and control in neonatal settings, with guidance on the placement and assessment of infection risk for neonates, as well as the management of healthcare infection incidents and outbreaks.
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Frequently asked questions
The Illinois Hospital Report Card Act (210 ILCS 86/) is a piece of legislation that mandates the Illinois Hospital Report Card and Consumer Guide to Health Care website.
The purpose of the Act is to provide the public with access to meaningful information about patient care quality, costs, and health equity in Illinois hospitals and ambulatory surgery treatment centers. This helps consumers make better-informed healthcare choices.
The Illinois Hospital Report Card includes information on the volume and cost of services, quality and safety data, nurse staffing, patient satisfaction, healthcare-associated infections, and current healthcare trends.


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