
An orderly, also known as a ward assistant, nurse assistant, or healthcare assistant, is a hospital attendant who assists medical and nursing staff with various nursing and medical interventions. Orderlies are responsible for non-medical tasks and ensure the smooth operation of healthcare facilities by handling the logistical aspects of patient care. Their duties include assisting in the physical restraint of combative patients, assisting physicians with casts, transporting patients and equipment, and providing routine personal care. They may also support healthcare professionals during medical procedures and respond to medical emergency calls. While the role of an orderly has been phased out in some countries, they remain vital in providing support to nurses and direct care to patients.
| Characteristics | Values |
|---|---|
| Role | Hospital attendant who assists medical and nursing staff |
| Duties | Routine tasks involving no risk to the patient, including assisting with casts, transporting patients and equipment, clerical tasks, and personal care |
| Skills | Physical fitness, strength, agility, communication, collaboration, attention to detail, organisation, safety-consciousness, interpersonal skills |
| Work Environment | Emergency departments, operating rooms, psychiatric wards, long-term care facilities, orthopaedics departments, etc. |
| Salary | Average of $43,268 per year, varying based on experience, facility, certifications, and location |
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What You'll Learn

Orderlies assist with non-medical tasks
An orderly, also known as a ward assistant, nurse assistant, or healthcare assistant, is a hospital attendant who assists medical and nursing staff with various nursing and medical interventions. Orderlies assist with non-medical tasks in a hospital or healthcare setting, and their role is distinct from that of a nurse or other clinical healthcare professionals. Their contributions are, nonetheless, vital to the overall functioning of healthcare institutions, as they ensure that the logistical aspects of patient care run efficiently.
Orderlies are often responsible for patient transport, using stretchers, wheelchairs, or other transportation aids to assist patients. They may also support healthcare professionals during certain medical procedures. Some common duties of an orderly include assisting with patient care activities such as feeding, bathing, grooming, and dressing. They work under the supervision of nursing staff and provide basic care and comfort to patients.
In addition to patient care, orderlies may be responsible for cleaning and maintaining hospital equipment and facilities, as well as restocking medical supplies and linens. They may also transport laboratory specimens from patient care areas to the laboratory for testing. Orderlies also work with patient charts, documents, and files, performing clerical tasks that require attention to detail and organisation.
The role of an orderly can vary depending on the area of the healthcare facility they are employed in. For example, orderlies in emergency departments or operating rooms may have different duties compared to those in psychiatric wards or long-term care facilities. Overall, orderlies provide invaluable services in patient care and safety, working collaboratively with nurses, physicians, and other healthcare professionals to support the overall care and well-being of patients.
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They work in various departments
An orderly, also known as a ward assistant, nurse assistant, or healthcare assistant, works in various departments of a hospital or healthcare setting. Their duties are non-medical and involve no risk to patients. These routine tasks include assisting with physical restraints, casts, transportation, and personal care.
Orderlies are often found in emergency departments, operating rooms, psychiatric wards, long-term care facilities, and orthopaedics departments. In emergency departments, orderlies respond to every medical emergency team call, providing extra oxygen and facilitating the patient's transfer to another area, such as the intensive care unit.
In operating rooms, orderlies may assist with setting up specialised equipment, such as bed traction arrays. They also work in psychiatric wards, where they may be involved in restraining combative patients and providing routine personal care. In long-term care facilities, orderlies may have more opportunities to build closer relationships with patients, as they often focus on seeing one or a few patients at a time.
Additionally, orderlies are found in orthopaedics departments, where they may assist physicians with applying casts. They may also work in rehabilitation centres, outpatient clinics, and other diverse healthcare environments. The nature of their work and the specific duties they perform can vary depending on the department and the healthcare facility's needs.
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Their duties include patient transport
An orderly, also known as a ward assistant, nurse assistant, or healthcare assistant, is a hospital attendant who assists medical and nursing staff with various nursing and medical interventions. Their duties are routine and involve no risk to the patient. While the role of the orderly has been phased out in some countries, they remain a vital part of the healthcare system in others, such as Australia.
Patient Transport:
Orderlies are often responsible for transporting patients to and from different areas of the hospital or medical facility. They may use stretchers, wheelchairs, or other transportation aids to assist patients. Their role may also extend to supporting healthcare professionals during certain medical procedures by providing extra oxygen or helping to move patients to another area, such as the intensive care unit.
Orderlies are also responsible for the movement of patients and equipment between wards and departments, including moving patients from ambulances in triage and from medical retrieval helicopters that land at the hospital. They also move deceased patients to the mortuary. Some orderlies are stationed in particular departments, such as emergency departments, operating rooms, psychiatric wards, or orthopaedics departments, while most remain in a "pool" and are dispatched throughout the hospital as needed.
In addition to physical patient transport, orderlies may also assist with clerical tasks related to patient care, such as record-keeping, and they may work with patient charts, documents, and files. Effective teamwork and collaboration with nurses, physicians, and other healthcare professionals are essential in delivering quality patient care.
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They provide direct care to patients
An orderly, also known as a ward assistant, nurse assistant, or healthcare assistant, is a hospital attendant who works under the direct supervision of nursing staff to provide support to nurses and direct care to patients. While the role of an orderly does not involve direct medical interventions, they provide invaluable services in patient care and safety.
Orderlies are responsible for assisting with patient care activities such as feeding, bathing, grooming, and dressing. They also provide support to patients with activities of daily living, such as toileting. Orderlies work to ensure patients' comfort, safety, and well-being. They may also support healthcare professionals during certain medical procedures. For example, they may assist in the physical restraint of combative patients, help physicians with the application of casts, or provide extra oxygen in the event of a medical emergency.
In addition to providing direct care to patients, orderlies are also responsible for transporting patients, medical equipment, and supplies to and from different areas of the hospital, including between wards and departments. They may use stretchers, wheelchairs, or other transportation aids to assist patients. Orderlies may also be responsible for moving patients from ambulances in triage, from MedStar retrieval helicopters, or to the mortuary.
Another important aspect of the orderly role is record-keeping. Orderlies work with patient charts, documents, and files, performing clerical tasks that require attention to detail and organisation. Keeping accurate records is vital to a patient's care and enables medical personnel to make informed decisions.
Overall, orderlies play a crucial role in the healthcare team, collaborating with nurses, physicians, and other healthcare professionals to support the overall care and well-being of patients.
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They collaborate with healthcare teams
An orderly, also known as a ward assistant, nurse assistant, or healthcare assistant, is a hospital attendant who assists medical and nursing staff with various nursing and medical interventions. While their role does not involve direct medical interventions, their contributions are crucial to the smooth and efficient functioning of healthcare institutions.
Collaboration with Healthcare Teams
Orderlies work collaboratively with nurses, physicians, and other healthcare professionals to support the overall care and well-being of patients. They assist with routine, non-medical tasks, ensuring that the logistical aspects of patient care run smoothly. Effective teamwork and collaboration are essential in delivering quality patient care.
Orderlies may work under the supervision of nursing staff to provide basic care to patients, including assistance with personal hygiene, feeding, bathing, dressing, and grooming. They may also support healthcare professionals during certain medical procedures, ensuring that patients are comfortable and safe. For example, they may assist in restraining combative patients, applying casts under the guidance of physicians, or providing extra oxygen during medical emergencies.
In addition to patient care, orderlies may collaborate with healthcare teams by transporting patients, medical equipment, and supplies between wards and departments. They may also be responsible for moving deceased patients to the mortuary and transporting laboratory specimens from patient care areas to the laboratory for testing.
The role of an orderly requires good communication and interpersonal skills, as they interact frequently with patients, families, and various members of the healthcare team. Orderlies contribute to a positive and supportive healthcare environment through their compassionate care and attention to detail. They maintain accurate records, perform clerical tasks, and keep track of important information, which aids medical personnel in making informed decisions about patient care.
Overall, orderlies play a vital role in supporting the healthcare team and ensuring the efficient operation of healthcare facilities. Their collaboration with nurses, physicians, and other healthcare professionals contributes to the overall care and well-being of patients.
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Frequently asked questions
A hospital orderly, also known as a ward assistant, nurse assistant or healthcare assistant, is a healthcare professional who assists medical and nursing staff with routine, non-medical tasks.
A hospital orderly's duties can include:
- Transporting patients, medical equipment and supplies to and from wards and departments
- Responding to medical emergency team calls to provide extra oxygen and help move patients to another area, such as the intensive care unit
- Assisting with patient care activities such as feeding, bathing, grooming, dressing and record-keeping
- Cleaning and maintaining hospital equipment and facilities
Hospital orderlies can work in a variety of departments, including emergency departments, operating rooms, psychiatric wards, long-term care facilities and orthopaedics departments. They can also be found in rehabilitation centres, outpatient clinics and patients' homes.










































