Tessa Quinn
The Bachelor of Science in Hospitality Management (BSHM) is a four-year degree program that prepares graduates to become leaders and managers in the hospitality industry. The course covers a wide range of topics, including hotel and restaurant management, event planning, tourism, customer service, and other related fields. Students will learn about the process of planning, development, human resource management, and other aspects of hotel, restaurant, and resort operations. The program also teaches entrepreneurial skills, including marketing, operations, budgeting, and strategic planning. Upon graduation, students will be prepared for careers in managing hotels and restaurants, event planning, guest relations, and other areas of the hospitality industry.
| Characteristics | Values |
|---|---|
| Degree Name | Bachelor of Science in Hospitality Management (BSHM) |
| Degree Type | Four-year collegiate degree |
| Focus Areas | Hotel management, restaurant management, travel and tourism, food and beverage, events, customer service, resort operations, entrepreneurship, marketing, budgeting, strategic planning, culinary skills, hospitality law |
| Skills Developed | Leadership, management, communication, research, business planning, ethical practices, financial transactions, guest relations, operational competencies |
| Career Paths | Hotel management, restaurant management, event planning, guest relations, tourism, travel, hospitality research |
| Institutions Offering the Program | University of Santo Tomas, Tarlac State University, Mabalacat City College, Polytechnic University of the Philippines, University of Science and Technology of Southern Philippines |
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What You'll Learn
Hotel and restaurant management
Students will learn how to manage front-of-house teams, understanding each role's responsibilities and scheduling, as well as effective management and supervision strategies. They will also learn about culinary leadership and managing the back-of-house team, including how to keep food safe from contaminants, how to store food safely, and how to keep the environment sanitary.
In addition, students will gain skills in forecasting hotel occupancy and revenue, determining staffing needs and scheduling, and planning menus that account for customer preferences, nutrient content, wording regulations, and pricing. They will also learn about the importance of different hotel departments, such as front office, housekeeping, engineering, and maintenance, and how these departments work together to ensure a positive guest experience.
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Event planning
The event management focus area within the degree emphasises the planning and management of events, from large-scale corporate functions to smaller, personal occasions. Students learn the end-to-end process of event planning, including pre-event preparation, following protocols, and ensuring safety and security. This comprehensive approach equips graduates with the skills to manage events of varying scales and nature.
In addition to event planning, the degree covers essential business skills. Students gain expertise in financial management, budgeting, and revenue management, which are crucial for event planning. Understanding cost control, financial accounting, and strategic management enables graduates to navigate the financial aspects of event planning effectively.
The curriculum also includes human resource management, leadership, and organisational behaviour. These skills are vital for event planning, as they enable graduates to manage and lead teams, understand team dynamics, and effectively coordinate staff during events. The degree fosters the development of strong communication skills, which are essential for successful event planning and collaboration with clients, vendors, and stakeholders.
Furthermore, the degree offers practical, hands-on experience through internships and industry partnerships. Students gain real-world exposure to event planning and management, allowing them to apply their knowledge and skills in a professional setting. These experiences provide valuable networking opportunities and enhance graduates' employability in the event planning industry.
Overall, a Bachelor of Science in Hospitality Management with a focus on event planning provides a well-rounded education. Graduates are equipped with the theoretical knowledge and practical skills needed to excel in event planning roles, contributing to the success of diverse events and strengthening their professional profiles.
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Tourism
A Bachelor of Science in Hospitality and Tourism Management is a degree that prepares students for careers in the tourism industry. The curriculum provides a core of business education and professional hospitality and tourism management knowledge. Students can expect to graduate with in-demand skills in business management, hospitality law, marketing, lodging, and hospitality strategic management.
The degree often includes hands-on experience through internships and real-world applications, providing students with tangible skills. For example, San Francisco State University offers a Bachelor of Science in Hospitality, Tourism, and Event Management, where students can gain experience in the on-campus Vista Room, a student-run restaurant that serves as an experiential learning laboratory.
The Texas A&M University Bachelor of Science in Hospitality, Hotel Management, and Tourism offers a curriculum with a focus on experience design and implementation, management of organizations, data-driven decision-making, service quality, and marketing. Their academic programs couple theoretical foundations in hospitality, recreation, and tourism with real-world applications.
The NYU SPS BS in Hospitality, Travel, and Tourism Management provides students with the opportunity to complete internships at leading NYC hotels, restaurants, tourism bureaus, online travel agencies, and promotional companies. The curriculum is flexible, allowing students to explore career options beyond a typical hospitality and tourism degree, including tourism experience management, hotel real estate development, and event management.
The FIU Chaplin School of Hospitality & Tourism Management offers a Bachelor of Science in Hospitality Management with a Travel and Tourism Management track. This program is consistently ranked as one of the top hospitality management schools in the US and has won international recognition. The curriculum provides a solid foundation in business management, finance, logistics, accounting, and operations.
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Customer service
A Bachelor of Science in Hospitality Management is a four-year undergraduate program that prepares students for careers in the hospitality industry, including managing hotels and restaurants, event planning, and guest relations. The program covers a wide range of topics, including customer service, to ensure graduates can deliver quality service.
In addition, students will learn about food and beverage service, including front-of-house operations and food and beverage management. This will cover the importance of customer service in these areas, such as the need for quality assurance and how to create and oversee high-quality guest experiences.
The program also includes practical, hands-on learning experiences and industry internships, which will allow students to develop their customer service skills further. For example, students will be expected to immerse themselves in different areas of hospitality and tourism establishments, including Food and Beverage Service, Front Office, and Housekeeping. This will give them a well-rounded understanding of customer service across the industry and prepare them for a variety of careers.
Overall, the Bachelor of Science in Hospitality Management program ensures that graduates have the knowledge and skills to provide excellent customer service in the hospitality industry. With a focus on both theoretical and practical learning, graduates will be well-equipped to deliver quality service and guest experiences.
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Finance and marketing
A Bachelor of Science in Hospitality Management combines business, marketing, human resources, and other business studies with a concentration on the hospitality industry. The degree prepares graduates to become global leaders and managers in the hospitality industry.
Finance
The finance component of a Bachelor of Science in Hospitality Management will provide graduates with an understanding of financial management and accounting. This includes knowledge of core hospitality business functions, including finance and accounting, revenue management, and financial analyses—feasibility studies, economic models, and investment strategies. Students will learn to manage all forms of capital (e.g., human, financial) in an ethical and sustainable way. They will also gain an understanding of cost control and financial management.
Marketing
The marketing component of the degree will provide students with an understanding of customer segments and key marketing concepts. They will learn to apply this knowledge to increase revenue and brand value. Students will also learn about integrated marketing communications, brand management, and digital marketing. Hospitality marketing strategies are a key component of the degree, with students learning how to create marketing opportunities.
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Frequently asked questions
The Bachelor of Science in Hospitality Management (BSHM) is a four-year degree program that prepares students to manage and lead hospitality enterprises. It covers a wide range of topics, including hotel and restaurant management, event planning, tourism, customer service, and other related fields.
The program covers the process of planning, development, and human resource management in the hospitality industry. Students also learn about food and beverage service, hotel operations and maintenance, marketing, operations, budgeting, and strategic planning.
With a Bachelor of Science in Hospitality Management, you can pursue a variety of careers in the hospitality industry, including managing hotels and restaurants, event planning, guest relations, travel and tourism, and more. The degree prepares graduates to become leaders and managers in the industry, with the skills to run front and back-of-house operations, build guest relations, and manage financial transactions.
