
The fracture clinic at East Surrey Hospital is a specialized unit dedicated to the assessment, treatment, and follow-up care of patients with bone fractures and musculoskeletal injuries. Located within the hospital’s main campus, the clinic is equipped with state-of-the-art facilities and staffed by experienced orthopedic specialists, nurses, and support staff. Patients are typically referred to the fracture clinic after visiting the Emergency Department or following an X-ray confirmation of a fracture. The clinic provides comprehensive care, including casting, splinting, and surgical consultations, ensuring patients receive timely and effective treatment. To locate the fracture clinic, visitors can refer to the hospital’s signage or inquire at the main reception, as it is situated in a designated area within the orthopedic department.
| Characteristics | Values |
|---|---|
| Location | East Surrey Hospital, Redhill, Surrey, RH1 5RH, United Kingdom |
| Department | Fracture Clinic (part of the Orthopaedic Department) |
| Operating Hours | Typically Monday to Friday, 9:00 AM - 5:00 PM (check with the hospital for exact times) |
| Access | Usually located within the main hospital building; follow signage or ask at reception |
| Services Provided | Treatment for fractures, dislocations, and musculoskeletal injuries |
| Appointment Required | Yes, usually via GP referral or A&E triage |
| Contact Information | +44 (0)1737 768511 (main hospital number; ask for Fracture Clinic) |
| Parking | On-site parking available (charges may apply) |
| Public Transport Access | Accessible by bus and train (Redhill train station is nearby) |
| Additional Facilities | X-ray and plaster room services often available on-site |
| Website | East Surrey Hospital Official Website |
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What You'll Learn

Location within the hospital
The Fracture Clinic at East Surrey Hospital is strategically located within the Outpatient Department, a hub designed for efficient patient flow and accessibility. This placement is intentional, as it allows for seamless integration with other essential services such as radiology and physiotherapy, which are often required for fracture management. Patients arriving at the hospital should head directly to the main Outpatient Department entrance, where clear signage directs them to the Fracture Clinic. This centralized location minimizes travel time within the hospital, a critical factor for individuals dealing with acute injuries or mobility limitations.
Navigating to the Fracture Clinic involves a straightforward process, but it’s important to note a few practical tips. Upon entering the Outpatient Department, patients will encounter a reception area where they should check in. The clinic itself is typically located on the ground floor, ensuring ease of access for those using wheelchairs, crutches, or other mobility aids. For those unfamiliar with the layout, asking staff for directions is advisable, as the hospital’s size can be overwhelming. Additionally, patients are encouraged to arrive at least 15 minutes early to account for registration and any unexpected delays, especially during peak hours.
A comparative analysis of the Fracture Clinic’s location reveals its advantages over more isolated placements within the hospital. Unlike clinics situated in remote wings, its proximity to the main entrance and parking areas reduces the physical burden on patients. This is particularly beneficial for those with fractures, as prolonged walking or navigating complex routes can exacerbate discomfort. Furthermore, the clinic’s integration within the Outpatient Department facilitates quicker referrals to specialists, such as orthopedic surgeons or radiologists, should the need arise during a consultation.
From a descriptive standpoint, the Fracture Clinic’s environment is designed with patient comfort and efficiency in mind. The waiting area is equipped with seating that accommodates individuals with injuries, including armrests and ample space for mobility aids. Inside the clinic, treatment rooms are well-organized, with specialized equipment readily available for procedures like casting or splinting. The layout prioritizes privacy, with screens or partitions in place to ensure confidentiality during consultations. This thoughtful design reflects the clinic’s focus on delivering prompt, patient-centered care in a high-traffic hospital setting.
For those seeking a persuasive argument for the clinic’s location, consider the logistical benefits it offers both patients and healthcare providers. By situating the Fracture Clinic within the Outpatient Department, East Surrey Hospital optimizes resource utilization, enabling staff to collaborate more effectively across disciplines. This interdisciplinary approach is crucial for comprehensive fracture care, which often involves multiple stages of treatment. Patients, in turn, benefit from reduced wait times and a streamlined experience, as all necessary services are consolidated in one area. This strategic placement underscores the hospital’s commitment to accessibility and efficiency in musculoskeletal care.
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Opening hours and access
The Fracture Clinic at East Surrey Hospital operates with specific opening hours designed to accommodate both urgent and routine cases. Typically, the clinic is open Monday to Friday, from 9:00 AM to 5:00 PM, though these hours may vary slightly depending on staffing and hospital policies. It’s crucial to note that access to the clinic is primarily appointment-based, ensuring patients receive dedicated care without unnecessary delays. Walk-in visits are generally not accepted, so planning ahead is essential.
For those requiring urgent attention, the clinic collaborates closely with the hospital’s Emergency Department, which operates 24/7. If you arrive outside the Fracture Clinic’s standard hours with a suspected fracture, the Emergency Department will triage your case and determine the appropriate next steps. This integrated approach ensures continuity of care, even during evenings, weekends, or holidays. Always call ahead if possible to confirm availability and reduce wait times.
Access to the Fracture Clinic is straightforward, located on the ground floor of East Surrey Hospital, near the main entrance. Clear signage directs patients from the car park and public transport drop-off points. For those with mobility issues, disabled parking spaces are available, and the clinic is fully wheelchair accessible. Public transport users can reach the hospital via local bus routes, with the nearest stop just a short walk away.
A practical tip for first-time visitors: arrive 15 minutes early to account for parking or registration processes. Bring your appointment letter, identification, and any relevant medical records, including X-rays or scans. If you’re unable to attend, contact the clinic at least 24 hours in advance to reschedule, as missed appointments can delay care for others. Understanding these access and operational details ensures a smoother experience at the Fracture Clinic.
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Contact information and phone numbers
To reach the fracture clinic at East Surrey Hospital, you’ll need precise contact details to ensure efficient communication. The clinic’s main phone number is 01737 768511, which connects you to the hospital’s switchboard. From there, request to be transferred to the fracture clinic directly. This number is operational during standard hospital hours, typically 8:00 AM to 6:00 PM, Monday to Friday. For urgent inquiries outside these hours, contact the hospital’s main emergency department at 01737 240667, though they will triage and redirect non-emergency cases appropriately.
When calling, have your NHS number or appointment details ready to streamline the process. If you’re unsure whether your situation requires immediate attention, the NHS 111 service can provide guidance and potentially connect you to the fracture clinic if needed. This service is available 24/7 and is particularly useful for assessing symptoms or injuries that may not warrant an emergency room visit but still require professional advice.
For non-urgent administrative queries, such as appointment scheduling or cancellations, the fracture clinic’s dedicated booking line is 01737 240667. This line is staffed by administrative personnel who can assist with rescheduling, confirming appointments, or providing general information about what to expect during your visit. Be prepared to provide your full name, date of birth, and a brief description of your inquiry to expedite the process.
If you prefer written communication, the hospital’s general email address is [email protected]. While this is not specific to the fracture clinic, it is monitored by the hospital’s administrative team, who will forward your message to the appropriate department. For more direct correspondence, inquire about a specific email for the fracture clinic during your initial phone call, as this may vary depending on the hospital’s current protocols.
Lastly, for patients requiring follow-up care or referrals, your GP or referring physician should have access to the fracture clinic’s fax number, 01737 768512, for secure transmission of medical records. This ensures continuity of care and reduces the need for redundant tests or consultations. Always verify contact details with your healthcare provider to avoid delays or miscommunication.
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Parking and transport options nearby
East Surrey Hospital, located in Redhill, offers a range of parking options for visitors to the fracture clinic. The hospital provides on-site parking with designated areas for patients and visitors, ensuring convenience for those attending appointments. The car parks are well-signposted, making it easy to navigate to the fracture clinic, which is situated in the main hospital building. It’s advisable to arrive early, especially during peak hours, as spaces can fill up quickly. Parking fees apply, and payment machines accept both cash and card, with options for short stays or all-day visits.
For those preferring public transport, the hospital is well-connected by bus and train services. The nearest train station is Redhill, approximately a 20-minute walk or a short bus ride away. Multiple bus routes, including the 420 and 320, stop directly outside the hospital, providing frequent services from surrounding areas. If you’re using a ride-sharing service or taxi, the drop-off point is conveniently located near the main entrance, ensuring easy access to the fracture clinic. Planning your journey in advance, especially during rush hours, can save time and reduce stress.
Cycling to the hospital is another viable option, with dedicated bike racks available near the main entrance. The hospital encourages eco-friendly transport, and the surrounding area has well-maintained cycle paths. For those with mobility issues, the hospital offers disabled parking bays close to the entrance, though these are limited and operate on a first-come, first-served basis. It’s worth noting that drop-off zones are available for patients who need assistance, providing a temporary stopping point before finding parking.
Comparing transport options, driving offers flexibility but may be costly due to parking fees, while public transport is more affordable but requires careful timing. Cycling is cost-effective and healthy but may not suit everyone, particularly in adverse weather. Each option has its merits, and the choice depends on individual needs, proximity, and physical ability. For visitors unfamiliar with the area, using a GPS or mapping app can provide real-time updates on traffic and public transport schedules, ensuring a smoother journey to the fracture clinic.
Lastly, consider practical tips to streamline your visit. If driving, have coins or a card ready for parking payment to avoid delays. For public transport users, download a travel app to monitor bus or train times. If you’re dropped off, ensure your driver is aware of the designated drop-off zone to avoid congestion. By weighing these options and planning ahead, accessing the fracture clinic at East Surrey Hospital can be a stress-free experience, allowing you to focus on your appointment rather than logistics.
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Services offered at the fracture clinic
The fracture clinic at East Surrey Hospital is a specialized unit dedicated to the assessment, treatment, and management of musculoskeletal injuries. Located within the hospital’s orthopaedic department, it serves as a critical resource for patients with fractures, dislocations, and other bone or joint-related issues. Understanding the services offered here is essential for anyone seeking timely and effective care for such injuries.
Initial Assessment and Diagnosis
Upon arrival, patients undergo a comprehensive evaluation by a multidisciplinary team, including orthopaedic specialists, nurses, and radiographers. This typically involves a physical examination, review of medical history, and diagnostic imaging such as X-rays or CT scans. For instance, a patient with a suspected wrist fracture might receive an X-ray within 30 minutes of arrival, followed by a detailed explanation of the injury’s severity. This swift process ensures accurate diagnosis and immediate treatment planning, reducing pain and preventing complications.
Non-Surgical and Surgical Interventions
The clinic offers both conservative and surgical treatments tailored to the injury’s nature and the patient’s needs. Non-surgical options include immobilization with casts or braces, pain management through prescribed medications (e.g., paracetamol 1g every 6 hours for adults), and physiotherapy referrals. For complex cases, such as displaced femoral fractures, surgical interventions like open reduction and internal fixation (ORIF) are performed by experienced orthopaedic surgeons. Post-operative care, including wound management and follow-up appointments, is also provided to ensure optimal recovery.
Specialized Care for Specific Age Groups
The fracture clinic caters to patients of all ages, with tailored services for children, adults, and the elderly. Pediatric patients, for example, benefit from child-friendly casting materials and techniques that accommodate growing bones. Elderly patients, who are at higher risk of complications like osteoporosis-related fractures, receive additional support, such as bone density scans and fall prevention advice. This age-specific approach ensures that treatment is both effective and appropriate for the individual’s unique needs.
Rehabilitation and Follow-Up Care
Recovery doesn’t end with the initial treatment. The clinic emphasizes rehabilitation through physiotherapy programs designed to restore mobility, strength, and function. Patients are typically given personalized exercise plans, such as range-of-motion exercises for post-cast removal or weight-bearing progression for lower limb fractures. Follow-up appointments are scheduled at regular intervals (e.g., 2 weeks, 6 weeks, and 3 months post-injury) to monitor healing and adjust treatment as needed. Practical tips, like using ice packs for 20 minutes every 2 hours to reduce swelling, are also provided to aid recovery at home.
Patient Education and Prevention
Beyond treatment, the fracture clinic prioritizes patient education to prevent future injuries. This includes advice on lifestyle modifications, such as incorporating calcium-rich foods (e.g., dairy, leafy greens) and weight-bearing exercises to improve bone health. For high-risk individuals, such as athletes or those with osteoporosis, the clinic offers tailored prevention strategies, like balance training or protective gear recommendations. By empowering patients with knowledge, the clinic aims to reduce the likelihood of recurrent fractures and promote long-term musculoskeletal health.
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Frequently asked questions
The fracture clinic at East Surrey Hospital is located in the Outpatient Department, specifically in the Red Area.
The fracture clinic typically operates Monday to Friday, from 9:00 AM to 5:00 PM. However, it’s advisable to check with the hospital or your referral letter for specific appointment times.
If arriving by car, follow the signs to the main hospital entrance. Parking is available in the main car park, and the Outpatient Department (where the fracture clinic is located) is clearly signposted from there.









































