
Mt Graham Regional Medical Center, located in Safford, AZ, is the primary healthcare provider for Graham and Greenlee Counties. The hospital has a capacity of 25 beds and offers a range of inpatient and outpatient services, including rehabilitation services provided by Roadrunner Rehab Inc. Mt Graham has a philosophy of open and flexible visitation, welcoming the involvement of family and significant others in a patient's care. The hospital also publishes a monthly newsletter to keep the community informed and strives to provide excellent healthcare to its residents. While a patient at Mt Graham, individuals have certain rights and responsibilities outlined by the hospital, including the right to file complaints or grievances through various channels.
Characteristics | Values |
---|---|
Name | Mt. Graham Regional Medical Center |
Location | Safford, AZ |
Year established | 1973 |
Number of beds | 25 |
Services | Latest in inpatient and outpatient medical services and diagnostic technology |
Departments | OB/GYN, ICU |
Rehabilitation services | Roadrunner Rehab Inc. |
Patient rights | To be treated with respect, to receive good care, to file complaints, to have privacy, to have visitors |
Patient responsibilities | To give complete and accurate information to physicians and staff |
Work environment | Stressful, inconsistent, lack of trust |
What You'll Learn
Mt Graham Regional Medical Center's visitation policy
Mt Graham Regional Medical Center has a philosophy of open and flexible visitation, welcoming visitors who are family and friends. The hospital recognises the importance of visitation for patients, families, and friends, and strives to provide a caring environment. The visitation policy is designed to ensure that all visitors enjoy full and equal visitation privileges, in line with patient preferences.
There are specific guidelines for different departments. For the OB department, visiting hours are between 10 am and 8 pm. Children under 12 are not allowed into OB during the RSV and flu season (generally between November and March). To gain entry, visitors must alert OB staff of their presence by using the phone located at the entrance and following the posted instructions.
The ICU waiting area is located on the north side of the hall in front of the entrance to the ICU. Visitors must call from the phone located in the ICU waiting area and adhere to any instructions. Visitation may be restricted at the discretion of the physician or nursing staff. Visitors may be asked to leave the ICU at any time to facilitate patient care, procedures, or emergencies. Visitors are asked to keep their visits brief and to remain in the patient's room or the waiting room to maintain the privacy of other patients.
The hospital also has a chaplain on duty, and a non-denominational chapel is available for use. The medical centre is tobacco-free, and fire drills are conducted randomly. There are two parking lots available for patients and visitors, with the second lot offering a shorter walk to patient rooms. Visitation hours in most units are from 8:00 AM to 6:00 PM, and visitors must be free of contagious infections.
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Patient rights and responsibilities
Mount Graham Regional Medical Center upholds the philosophy of open and flexible visitation, welcoming the involvement of family and significant others in the patient's care. The hospital aims to provide a caring environment, recognising the benefits of visitation for patients, while also considering the impact on patient care and the safety of patients, visitors, and staff.
Patient Rights:
- To be treated with dignity and respect, receiving timely and responsive attention to their needs.
- To receive easy-to-understand information about their diagnosis, treatment options, and the professional qualifications of their primary care provider.
- To be provided with guidance and information about their health, treatment alternatives, and the risks, benefits, and costs associated with treatment, including the option to forgo treatment.
- To have their privacy and confidentiality protected, respecting their personal space, data, choices, and relationships.
- To receive care regardless of their economic means, free from discrimination based on age, sex, race, ethnicity, origin, language, disease, disability, or religion.
Patient Responsibilities:
- To interact with staff members, other patients, and visitors in a respectful and polite manner, refraining from any form of intimidation or violence.
- To be honest and forthcoming about their symptoms, medical history, and any other relevant information pertaining to their health.
- To cooperate with agreed-upon treatment plans, coordinating routine medical care and medication delivery as needed.
- To fulfill their financial responsibilities incurred during their medical care.
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Mt Graham Regional Medical Center's career opportunities
Mount Graham Regional Medical Center is a hospital located in Safford, Arizona, in the valley of the Gila River. The hospital offers a range of healthcare services, including rehabilitation services through their partnership with Roadrunner Rehab Inc. and trauma care, for which they have received statewide recognition.
The medical center is committed to providing an excellent patient experience and encourages the involvement of family and significant others in the patient's care. They strive to create a caring environment and recognize the importance of visitation for their patients and their loved ones.
In line with their dedication to providing exceptional care, Mt. Graham Regional Medical Center seeks professionals who embody their philosophy of "Curing with Kindness." They are always looking for customer service-oriented individuals to join their staff and complement their current medical team.
The medical center offers a full benefits package and a positive work environment. They employ individuals in various provider specialties and support roles, such as Certified Medical Assistants (CMAs), who work alongside physicians in outpatient and ambulatory care settings.
For those interested in joining the MGRMC team, the center encourages prospective employees to review their job openings and application process. Applications are accepted only for open positions, and all selected applicants must pass a background check and drug screening. As an Equal Opportunity/Affirmative Action Employer, Mt. Graham Regional Medical Center values diversity and welcomes applicants from all backgrounds.
In addition to career opportunities, the hospital is located in an area that offers a rich quality of life. The region boasts numerous outdoor recreational activities, including camping, hiking, and fishing, with several National Forest Service campgrounds in the vicinity. The Gila Valley, known for its focus on education, also provides excellent educational institutions and higher education opportunities through Eastern Arizona College.
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Mt Graham Regional Medical Center's billing process
Mt Graham Regional Medical Center (MGRMC) has a billing process in place that patients can refer to. MGRMC complies with the Centers for Medicare and Medicaid Services, which requires hospitals to post their standard charges online. Patients are encouraged to find out about the cost of their healthcare before they arrive at the hospital. The cost of healthcare depends on the patient's health insurance coverage and provider.
MGRMC's billing process also includes financial services to help patients navigate the billing and insurance process. Patients can call (940) 549-3400 for assistance. The hospital's website provides information on patients' rights and protections against surprise medical bills, as outlined in the CMS No Surprises Billing Act.
In terms of payment methods, MGRMC offers online bill payment through doxo. Patients can pay with a credit card, debit card, or directly from their bank account. The doxo platform allows patients to manage their bills, receive payment reminders, and schedule automatic payments.
It is important to note that insurance plans typically include co-payments or co-insurance, which are the patient's responsibility. Patients with Medicare who do not have supplemental or secondary insurance may also be responsible for co-payments, deductibles, and co-insurance. Once the insurance company has processed their payment, the remaining balance is due immediately.
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Mt Graham Regional Medical Center's ICU and OB departments
Mt Graham Regional Medical Center has an open and flexible visitation policy, welcoming the involvement of family and significant others in a patient's care. The hospital aims to provide a caring environment, recognising the importance of visitation for patients, families, and friends. This policy considers the benefits of visitation to the patient, its impact on patient care, and the safety and security of all involved.
The ICU and OB departments at Mt Graham Regional Medical Center have specific guidelines for visitation. The ICU, or Intensive Care Unit, has six private rooms and is equipped with state-of-the-art equipment. A multidisciplinary team, including physicians, nurses, and respiratory care practitioners, provides advanced and compassionate care to critically ill patients. Visitation to the ICU is generally allowed, but with certain restrictions. Visitors are requested to call from the phone in the ICU waiting area, located on the north side of the hall in front of the entrance. Only immediate family members are permitted, and that too with the permission of physicians and ICU staff. Visitors are asked to keep their visits brief and to maintain the privacy of other patients by staying in the patient's room or the waiting room. Loud or disruptive conversations are discouraged in the ICU.
The OB department at Mt Graham Regional Medical Center has visiting hours between 10 am and 8 pm. They encourage new families to be together and welcome siblings to meet their newborn family members. To gain access, visitors are requested to come to the entrance and alert the OB staff by using the phone located just in front of the entrance, following the posted instructions. Due to the high level of RSV in the area, children under 12 are not allowed into the OB department during the RSV and flu season, which generally lasts from November to March.
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