Logan Reid
Fiona Stanley Hospital is a state-owned hospital and teaching facility in Murdoch, Western Australia, with a total floor area of 150,000 square metres. The hospital employs approximately 4,000 clinical staff, as well as administrative and support staff. It is the major tertiary hospital in the south metropolitan area and offers comprehensive health care services to adults, youth, and children.
| Characteristics | Values |
|---|---|
| Number of Staff | Approximately 4,000 clinical staff, plus administrative and other support staff |
| Number of Beds | 783 |
| Number of Floors | 9 |
| Number of Wards | 22+ |
| Number of Theatres | 18 |
| Total Floor Area | 150,000 square metres (1.6 million square feet) |
| Construction Cost | $2 billion |
| Construction Time | 2009-2013 |
| Year Opened | 2014-2015 |
| Location | Murdoch, Western Australia |
| Distance from Perth CBD | 15 kilometres |
| Distance from Fremantle | 9 kilometres |
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What You'll Learn
Fiona Stanley Hospital has around 4,000 clinical staff
Fiona Stanley Hospital (FSH) is a state-owned hospital and teaching facility located in Murdoch, Western Australia. It is named after epidemiologist and public health campaigner Fiona Stanley. The hospital was completed in December 2013 and opened progressively between October 2014 and March 2015. It is the largest building project ever undertaken for the Government of Western Australia, with a total floor area of 150,000 square metres. The hospital has around 4,000 clinical staff, as well as administrative and other support staff.
The Fiona Stanley Hospital campus includes the main hospital tower with 18 theatres and over 22 wards on nine levels, an education building with replica wards and a lecture theatre, a separate mental health building, the State Rehabilitation Service building, a pathology building, an administration building, and two multi-storey public carparks. The initial design capacity was 643 beds, but the final design increased this to 783 beds. The hospital provides a full range of medical and surgical services, including the State burns service, the 140-bed State Rehabilitation Service, comprehensive cancer services, and state-of-the-art emergency care.
Fiona Stanley Hospital incorporates technological innovations such as automated guided vehicles for catering and mobile computer workstations to assist with medication dispensing. Most patient bedrooms have multipurpose entertainment systems that can also be used by clinical staff. During the COVID-19 pandemic, the hospital utilised iPads to support COVID-positive patients and enable new mothers to view their babies in the neonatal care unit. The hospital's Patient Catering team won an award in 2021 for its a la carte menu, developed in partnership with hospital dieticians.
Fiona Stanley Hospital is part of the Fiona Stanley Fremantle Hospitals Group and the South Metropolitan Health Service (SMHS) hospital network. It is adjacent to the private St John of God Murdoch Hospital and Murdoch University. The hospital has faced some challenges, including reported medication errors and criticisms of the sanitary standards of its operating theatres. However, it remains a leader in research and education, delivering comprehensive clinical services with advanced medical equipment and technology.
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The hospital also employs administrative and support staff
Fiona Stanley Hospital (FSH) is a state-owned hospital and teaching facility located in Murdoch, Western Australia. It is one of Australia's most advanced tertiary hospitals, providing a full range of medical and surgical services. In addition to its clinical staff, the hospital employs administrative and support staff.
The administrative staff at FSH ensure the smooth operation of the hospital's various departments and services. They handle tasks such as patient admissions, record-keeping, billing, and scheduling. They also coordinate with insurance companies and manage the hospital's finances and human resources.
The support staff at FSH encompass a wide range of roles that are essential to the hospital's functioning. These include roles such as cleaners, catering staff, and equipment sterilisation technicians. The catering team, for instance, won the Best Project award at the Institute of Hospitality in Healthcare Awards in 2020 for its a la carte menu, developed in collaboration with FSH dieticians. Support staff also ensure the hospital's facilities are well-maintained and secure. This includes managing the hospital's ICT infrastructure, which has been recognised for its innovation in supporting patient communication and virtual care during the COVID-19 pandemic.
The hospital also employs technical support staff who maintain the state-of-the-art technology used in the hospital, including automated guided vehicles for catering and medication dispensing, and mobile computer workstations. These staff members ensure that the technology is functioning optimally and that staff members are trained to use it effectively.
The diverse range of administrative and support staff at Fiona Stanley Hospital work together to ensure the efficient and effective delivery of healthcare services to the community.
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It is a major tertiary hospital in the south metropolitan area
Fiona Stanley Hospital (FSH) is a state-owned hospital and teaching facility located in Murdoch, Western Australia, 15 kilometres south of the Perth CBD. It is part of the Fiona Stanley Fremantle Hospitals Group and the South Metropolitan Health Service (SMHS) hospital network.
FSH is one of Australia's most advanced tertiary hospitals, providing a full range of medical and surgical services, including the State burns service, the 140-bed State Rehabilitation Service, comprehensive cancer services, and state-of-the-art emergency care. With 783 beds, the hospital offers acute, general and specialist medical and surgical services, as well as subacute services such as rehabilitation and aged care. It is the major tertiary hospital in the south metropolitan area, serving the growing needs of communities south of Perth and across the state.
The hospital employs approximately 4,000 clinical staff, as well as administrative and other support staff. Serco delivers 21 non-clinical services at FSH, supporting the efficient running of the hospital with services such as advanced ICT infrastructure, an onsite 24/7 contact centre, and a managed equipment scheme.
FSH incorporates technological innovations such as automated guided vehicles for catering and mobile computer workstations to assist with medication dispensing. The hospital also prioritises sustainability, introducing a PVC recycling stream in theatres to reduce landfill waste. During the COVID-19 pandemic, FSH utilised iPads to support COVID-positive patients and enable new mothers to view their babies in the neonatal care unit virtually.
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$36.9 $61.99
The hospital has 18 theatres and over 22 wards
Fiona Stanley Hospital (FSH) is a state-of-the-art, state-owned hospital and teaching facility in Murdoch, Western Australia. The hospital is named after epidemiologist and public health campaigner Fiona Stanley. It is one of the most advanced tertiary hospitals in Australia, providing a full range of medical and surgical services. The FSH campus includes a main tower with 18 theatres and over 22 wards across nine levels. The hospital has an extensive campus, with a total floor area of 150,000 square metres (1.6 million square feet).
The 18 theatres in the main tower are equipped with the latest technology and innovative features. The hospital incorporates technological innovations such as automated guided vehicles and mobile computer workstations. The theatres have also implemented a PVC recycling stream, significantly reducing the amount of waste sent to landfills. In addition to its technical capabilities, the hospital has faced criticism and challenges, including reports of medication errors and concerns regarding the sanitary standards of its operating theatres.
The hospital's 22 wards are spread across multiple buildings, including the main tower and dedicated facilities such as the State Rehabilitation Service building and the mental health building. The wards offer a range of services, including acute, general, and specialist medical and surgical care. The hospital has a total capacity of 783 beds, including 140 beds in the State Rehabilitation Service and 30 beds in the purpose-built mental health unit.
The hospital employs approximately 4,000 clinical staff, as well as administrative and support staff, to ensure the smooth operation of its various wards and theatres. The efficient management of such a large workforce is facilitated by advanced ICT infrastructure and a 24/7 contact centre that handles a significant volume of incoming communications.
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It has an onsite 24/7 contact centre
Fiona Stanley Hospital is a state-owned hospital and teaching facility located in Murdoch, Western Australia. It is one of Australia's most advanced tertiary hospitals, offering a full range of medical and surgical services. The hospital employs approximately 4,000 clinical staff, as well as administrative and other support staff.
The hospital is committed to achieving high standards of customer satisfaction and incorporates patient feedback mechanisms across its services. One of the key service innovations at Fiona Stanley Hospital is its onsite 24/7 contact centre. This centre plays a crucial role in managing the hospital's communications and ensuring efficient patient flow.
The onsite contact centre handles a significant volume of incoming calls and work orders each month. On average, they answer over 110,000 calls and process 27,000 work orders, demonstrating the high demand for their services. The centre utilises data analytics to drive efficiency and continuous improvement in patient flow management.
The contact centre is part of the hospital's advanced ICT (information and communications technology) infrastructure. Fiona Stanley Hospital has been recognised for its state-of-the-art building management system, which includes 150,000 data monitoring points. This technology enables the hospital to maintain a high standard of patient care and support the work of its dedicated staff.
The 24/7 contact centre is an integral part of the hospital's operations, providing a vital link between patients, staff, and visitors. By offering round-the-clock assistance and handling a vast number of inquiries, the contact centre contributes to the smooth functioning of the hospital and enhances the overall patient experience.
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Frequently asked questions
The hospital employs approximately 4,000 clinical staff, as well as administrative staff and other support staff.
The hospital has 783 beds.
The total floor area is 150,000 square meters (1.6 million square feet).
The hospital was completed in December 2013.
The hospital is named after epidemiologist and public health campaigner Fiona Stanley.
