Jordan Ellis
Hamad Medical Corporation (HMC) is the main provider of specialist healthcare in Qatar. To check your appointment at Hamad Hospital, you can use the MyHealth Patient Portal, which provides secure access to an online view of your health record. This includes upcoming appointments, diagnoses, medications, immunizations, and most test results. You can also use the My Appointments eService to request new appointments, reschedule upcoming appointments, or cancel them. In the case of an emergency, same-day appointments, or urgent requests, you can call 107.
| Characteristics | Values |
|---|---|
| Appointment referral site | hamad.qa |
| Required information | Health card number, referral form |
| Confirmation | Acknowledgement message, SMS |
| Appointment arrangement | Via call from Nesma’ak |
| Appointment rescheduling | Via call to Nesma’ak (16060) or Hayyak (107) |
| Appointment cancellation | Via call to Nesma’ak (16060) or Hayyak (107) |
| Urgent or same-day appointments | Call 107 |
| Emergency appointments | Call 999 |
| Appointment viewing | Through MyHealth |
| MyHealth registration | Sign up at Hamad or PHCC facilities with Qatar ID and health card |
| MyHealth access | Link sent via email within three working days |
| MyHealth features | Monitor laboratory results, view medication treatments and appointments |
| MyHealth support | Nesma’ak (16060) or Hayyak (107) |
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What You'll Learn
Use the MyHealth Patient Portal to check Hamad Hospital appointments
The MyHealth Patient Portal is an online health management tool that allows users to access and monitor their medical records, reports, vital signs, lab results, allergies, vaccinations, medication details, and upcoming appointments. It is a secure system that ensures patient information is kept confidential.
To use the MyHealth Patient Portal to check Hamad Hospital appointments, you must first sign up for an account. You can do this at Hamad or Primary Health Care Corporation (PHCC) facilities by presenting your Qatar ID and health card to the MyHealth registration team. Within three working days, you will receive an email with a link to access MyHealth. Follow the instructions on the screen to set up your account.
Once you have created your account, you can log in to the MyHealth Patient Portal anytime, anywhere, using a computer, tablet, or smartphone connected to the internet. Here, you can view your upcoming appointments at Hamad Hospital, as well as access other features such as monitoring the results of your recent laboratory investigations, viewing prescribed medication treatments, and accessing your medical records.
In addition to checking appointments, the MyHealth Patient Portal also allows you to request new appointments, reschedule existing ones, or cancel them if needed. This can be done for yourself or for any dependents linked to your account. Please note that new appointment requests are only available for a limited number of clinics and services, and you may need a referral from your family physician for certain appointments.
If you require urgent or same-day appointments, you can call 107 for assistance. Technical support for the MyHealth Patient Portal is also available 24 hours a day in English and during specific hours in Arabic.
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Sign up for MyHealth at Hamad or PHCC facilities
MyHealth is an online health management tool that allows patients to access and monitor their medical records, reports, vital signs, lab results, allergies, vaccination status, medication details, and upcoming appointments. It is a part of the Clinical Information System (CIS) and is available to anyone who is a patient at a participating Hamad Medical Corporation (HMC) or Primary Health Care Corporation (PHCC) facility.
To sign up for MyHealth at Hamad or PHCC facilities, you must be a patient at one of these participating facilities. You will need to show your Qatar ID and health card to the MyHealth registration team. If you do not have a health card, you can apply for one by visiting the nearest PHCC health centre to your residence. You will need to fill out the appropriate forms and will be issued a PHCC health file number. Qatari adults will also need to provide a valid Qatar Identification Card (QID), a 4cm x 3cm photo, and a credit/debit card to pay the 50 QR fees.
Once you have your health card, you can proceed to sign up for MyHealth at a Hamad or PHCC facility. After providing your Qatar ID and health card to the MyHealth registration team, a link to access MyHealth will be emailed to you within three working days. Simply follow the instructions in the email to complete your registration and access your Electronic Personal Health Record.
It is important to note that MyHealth accounts can only be established by the individual patient. If you need to access the records of another adult relative, such as your parent or spouse, you must complete the MyHealth Patient Portal Proxy Request form, which requires the signature of both the patient and the consenting adult. As a parent, you can register for access to your child's health record until they turn 18 years old.
With MyHealth, you can securely access your health record and monitor your healthcare more closely. You can view parts of your medical record, including diagnoses, medications, immunizations, and most test results. You can also view a summary of your visits and upcoming appointments. MyHealth is a free service offered to patients, and ensuring the confidentiality and security of patient information is a top priority for Hamad and PHCC.
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Check test results and upcoming appointments
To check your test results and upcoming appointments at Hamad Hospital, you can use the MyHealth Patient Portal. This portal provides secure access to an online view of your health record, showing a single record of information, regardless of whether you were seen at Hamad Medical Corporation (HMC) or Primary Health Care Corporation (PHCC).
To sign up for MyHealth, you can visit Hamad or PHCC facilities and show your Qatar ID and health card to the MyHealth registration team. After signing up, a link to access MyHealth will be emailed to you within three working days. You can then follow the instructions in the email to view your health record.
Through MyHealth, you can monitor the results of your recent laboratory investigations, view prescribed medication treatments, and check your upcoming appointments. This can be done anywhere in the world through a computer, tablet, or smartphone connected to the internet. Please note that not all test results are displayed in the portal. Some test results typically take up to three days to display, and if they are not displayed after this time, you will need to check with the hospital or clinic.
In addition to checking test results and appointments, MyHealth allows you to view parts of your medical record, including diagnoses, medications, immunizations, and most test results. You can also view a summary of your visits, post-appointment instructions, and access information records for your child under the age of 18 or other family members with proxy authorization. MyHealth is a free and secure system that prioritizes the privacy and confidentiality of patient information.
If you need to request a new appointment, reschedule, or cancel an upcoming appointment, you can use the Manage My Appointments eService. This service allows you to request appointments for yourself and/or your dependents from a list of clinics available for direct booking. For urgent or same-day appointment requests, you can call 107.
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Reschedule or cancel Hamad Hospital appointments
Patients at Hamad Medical Corporation (HMC) have various options to reschedule or cancel their specialist appointments. If you are unable to attend your appointment, it is recommended that you reschedule or cancel it as soon as possible. This can be done in two ways:
Contact the Nesma’ak Patient Contact Centre
You can contact the Nesma’ak Patient Contact Centre on 16060 to reschedule or cancel your appointment. The contact centre is available 24/7 and in multiple languages for your convenience. It is recommended to contact the centre at least 24 hours in advance of your appointment if you need to make any changes.
Respond to the Appointment Reminder Call
When the Patient Contact Centre calls to remind you of your appointment several days before, you can also rearrange or cancel it at that time.
Additionally, the "Manage My Appointments" eService allows you to reschedule or cancel upcoming appointments. However, this option may be limited to certain clinics and services, and new appointment requests may not be available for all services. It is important to plan ahead and communicate any changes as soon as possible to ensure timely care and avoid longer wait times for other patients.
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Hamad Hospital appointment referrals and acknowledgements
Hamad Medical Corporation (HMC) is the main provider of specialist healthcare in Qatar and one of the leading hospital providers in the Middle East. HMC has launched an online appointment referral system for easier access and processing. This system is available for residents of Qatar and individuals outside Qatar.
Appointment Referrals
To refer yourself to Hamad Hospital, you will need to be referred by your primary healthcare provider doctor (Primary Health Care Corporation or private clinic). Referrals from PHCC health centres are made automatically, whereas referrals from private clinics can be registered online at hamad.qa. To access the appointment referral site, patients can scan the QR code or visit hamad.qa and use the Contact Us page, providing the health card number and uploading the referral form. A confirmation message will be acknowledged that their referral has been received and is being processed. After a few days, Nesma’ak will call to arrange an appointment.
Appointment Acknowledgements
Once your referral has been received, you will be sent an SMS acknowledging receipt. When an appointment becomes available, you will be contacted with the date, time, and location. You can also use the MyHealth Patient Portal to view your upcoming appointments. MyHealth is a free and secure online health management tool that allows you to access your Electronic Personal Health Record. To sign up, visit a Hamad or PHCC facility with your Qatar ID and health card. A link to access MyHealth will be emailed to you within three working days. Please note that not all test results are displayed in the portal.
Appointment Requests and Cancellations
To request a new appointment, reschedule an upcoming appointment, or cancel an appointment, you can use the Manage My Appointments eService. This service is available for a limited number of clinics and/or services. For urgent or same-day appointment requests, please call 107.
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Frequently asked questions
You can check your upcoming appointments at Hamad Hospital through the MyHealth Patient Portal. You can access MyHealth on your computer, tablet, or smartphone. To sign up, visit a Hamad or PHCC facility and show your Qatar ID and health card to the MyHealth registration team.
The MyHealth Patient Portal is an online platform that provides secure access to your health record. Through MyHealth, you can view your diagnoses, medications, immunizations, test results, and upcoming appointments.
To make an appointment at Hamad Hospital, you will first need a referral from your primary healthcare provider. If you are seen at a private clinic, you can register your referral online at hamad.qa. Once your referral has been received, you will receive an SMS confirmation, and you will be contacted with the date, time, and location of your appointment.
