Ethan Rhodes
If you are planning to check in to Highland Hospital, there are a few things you should know. Firstly, the hospital is located at 1411 E. 31st St, Oakland, CA 94602, and offers a range of services including intensive care, dermatology, dental, and paediatric care. The hospital also has a regional trauma centre and is recognised for its medical and clinical teaching and research. If you are travelling to the hospital by public transport, a free shuttle runs between Highland Hospital and Lake Merritt BART Station every 15 minutes, from 6 am to 8 pm on weekdays. For those arriving by car, there is a public parking garage at 14th Avenue and East 31st Street, which offers valet parking.
| Characteristics | Values |
|---|---|
| Address | 1411 E. 31st St. Oakland, CA 94602 |
| Phone Number | 510-437-4800 |
| Parking | Visitors can park in the public garage at 14th Avenue and East 31st Street. A fee is charged for parking, with no in-and-out privileges. Garage levels P5 and P6 connect directly to the hospital. The public garage also offers valet parking. Patients and visitors may also park in the HCP underground parking lot, which has 176 spots. If the garage is full, street parking is available. |
| Transportation | A free shuttle runs between Highland Hospital and Lake Merritt BART Station every 15 minutes, Monday through Friday, from 6 a.m. to 8 p.m. |
| Check-in | Online registration is available for services such as surgical procedures, mammograms, and diagnostic tests and treatments. |
| Services | Routine check-ups, advanced services (e.g., braces, surgery), emergency care, infusion services, dermatology, heart health, children's wellness, and intensive care. |
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What You'll Learn
Contact details and address
The address for the Wilma Chan Highland Hospital Campus is 1411 E. 31st St, Oakland, CA, 94602. The hospital can be found on the 5th floor of the Acute Care Tower. The Critical Care Building is located on the 7th floor.
For driving directions, the phone number for the Acute Care Tower is 510-437-4800, and for the Critical Care Building, it is 510-535-7332. For the Critical Care Building, there is an alternative number: 510-535-7232.
The hospital also has a dental clinic and an urgent same-day dental service. The number for the former is 510-437-4473, and the latter is 510-437-6575.
A free shuttle runs between Highland Hospital and Lake Merritt BART Station every 15 minutes, from 6 a.m. to 8 p.m., Monday to Friday. The shuttle can be boarded on the 8th Street side of the station parking lot.
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Parking and transport
If you are planning to drive to Highland Hospital, visitor parking is available in the public garage at 14th Avenue and East 31st Street. A fee is charged for parking, and there are no in-and-out privileges. Garage levels P5 and P6 connect directly to the hospital. The public garage also offers valet parking. If the garage is full, there is also underground parking available at the HCP underground parking lot, which has 176 spots. If this lot is also full, street parking is available, but be sure to pay close attention to signs limiting parking hours.
Alternatively, if you are taking public transportation, a free shuttle runs between Highland Hospital and Lake Merritt BART Station every 15 minutes, from 6 a.m. to 8 p.m., Monday through Friday. The shuttle can be boarded on the 8th Street side of the station parking lot.
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Registration and check-in
Before Arrival
Highland Hospital offers convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments. You can also access your health information from any device with MyHealth, where you can message your clinic, view lab results, schedule an appointment, and pay your bill.
On Arrival
If you are arriving by car, visitors can park in the public garage at 14th Avenue and East 31st Street. A fee is charged for parking, and there are no in-and-out privileges. Garage levels P5 and P6 connect directly to the hospital. The public garage also offers valet parking. Alternatively, patients and visitors may park in the HCP underground parking lot. If the garage is full, street parking is available, but be sure to pay close attention to signs limiting parking hours.
If you are arriving by public transport, a free shuttle runs between Highland Hospital and Lake Merritt BART Station every 15 minutes, Monday through Friday, from 6 am to 8 pm.
During Check-in
Upon arrival at the hospital, you will need to check in at the relevant department or clinic. For example, for urgent same-day dental services, registration is on the first floor of the E Wing.
Contact
If you have any questions or concerns about your check-in, Highland Hospital is available to assist you 24/7. You can contact them by phone at 510-437-4800 or by email at [email protected].
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Departments and services
The Wilma Chan Highland Hospital Campus is the flagship of the Alameda Health System. It has 236 inpatient beds and is a renowned regional trauma centre. The hospital provides a wide range of services across various departments, including:
Intensive Care Units
The Intensive Care Units at Highland Hospital utilise cutting-edge technology and skilled teams to provide critical care during serious illnesses.
Infusion Services
The hospital's infusion services cater to patients battling cancer and other illnesses. They offer chemotherapy, blood transfusions, and other therapies to support patients through their treatment journey.
Heart Health
The cardiology department at Highland Hospital focuses on providing accurate diagnoses and effective treatments to prevent and manage heart disease. They prioritise helping patients maintain cardiovascular health and recover from cardiac issues.
Children's Wellness
The paediatric department at Highland Hospital offers comprehensive care for children from birth to the teenage years. They provide routine check-ups, immunisations, and address various health concerns. Additionally, they assist in managing conditions like asthma, diabetes, dyslexia, obesity, and behavioural issues, ensuring a gentle and fun approach with young patients.
Dermatology
The dermatology team at Highland Hospital offers customised care for patients with skin conditions. They provide treatments tailored to individual needs, ensuring effective solutions for all ages and backgrounds.
Dental Services
Highland Hospital also includes a dental clinic that offers same-day urgent services and routine dental care, such as braces, located on the first and second floors of the E Wing.
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Visitor information
Visiting a friend or family member at the hospital? Here is some visitor information for Highland Hospital.
Parking
Parking is available in the front of the hospital for patients and visitors.
COVID-19 guidelines
If you are experiencing any symptoms of COVID-19 or believe you may have COVID, please do not visit. Visitors will be asked to attest that they are symptom-free and do not have COVID. COVID-positive patients at Highland Hospital are permitted one visitor at a time.
General visiting guidelines
Four adults (aged 18 and above) are allowed at the bedside during visiting hours (8 am-8 pm). Two adults may be present at the bedside 24/7. No one under the age of 18 is allowed to spend the night unless they are the other parent of the baby. Visitors under 18 must be accompanied by an adult.
Guest Wi-Fi
Highland Hospital operates a wireless network for patients and guests. You can use your Wi-Fi-enabled device to access the internet from almost anywhere in the hospital.
Text updates
Highland Hospital offers a service that provides updates on a patient's surgery via text message to their loved ones.
Special considerations
Rest and relaxation are important to a patient's recovery. If you feel your situation needs special consideration, please speak with the nursing staff, and they will accommodate your needs whenever possible.
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Frequently asked questions
The address for Highland Hospital is 1411 E. 31st St, Oakland, CA 94602. Driving directions are available online. If you are taking public transport, a free shuttle runs between Highland Hospital and Lake Merritt BART Station every 15 minutes, Monday through Friday, from 6 a.m. to 8 p.m.
Visitors can park in the public garage at 14th Avenue and East 31st Street. A fee is charged for parking, with no in-and-out privileges. Garage levels P5 and P6 connect directly to the hospital. The public garage also offers valet parking. Alternatively, patients and visitors may park in the HCP underground parking lot, which has 176 spots.
Highland Hospital offers a wide range of services, including intensive care, dermatology, dental, infusion services, heart health, and children's wellness. It also has a renowned regional trauma centre and is recognised for its medical and clinical teaching and research.
You can contact Guest Services at 650-498-3333 or via email at [email protected]. You can also access your health information and manage your care from anywhere using the MyHealth app on your device.
Yes, Highland Hospital offers convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
