Exploring The Dallas Veterans Hospital: A Comprehensive Guide

how to visit the dallas veterens hospital

The Dallas VA Medical Center offers a range of services to veterans, from routine check-ups to extensive treatments, counselling, psychiatric care, PTSD counselling, rehabilitation, and physical therapy. They also provide COVID-19 vaccines to all veterans enrolled in VA healthcare. If you're travelling for VA-approved care, you can get reimbursed for the cost of transportation, including cars, planes, trains, buses, taxis, rideshares, or light rail. Before submitting documents to the Department of Veterans Affairs, it is recommended that applicants consult with the County Veterans Services Office.

Characteristics Values
Name Dallas VA Medical Center
Address 4900 South Lancaster Road, Community Resource & Referral Center (CRRC) Dallas, TX 75216-7402
Phone VA health connect
Email N/A
Website VA North Texas Health Care
Services COVID-19 vaccines, low vision outpatient clinic, beneficiary travel benefits, mental health resources, counseling, psychiatric benefits, PTSD counseling, rehabilitation, physical therapy, spinal cord injury center
Transport Round-trip transportation from home to the medical center, mileage reimbursement, special mode transport

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Travel benefits and reimbursements

If you're travelling for VA-approved care, you may be eligible for reimbursement for the cost of using regular transportation, including cars, planes, trains, buses, taxis, rideshares, or light rail. You may also be eligible for repayment when using ambulances, wheelchair vans, or ambulettes (non-emergency medical transportation). This is known as beneficiary travel, which includes round-trip transportation from your home to the medical centre, mileage reimbursement, or special mode transport.

To be eligible for reimbursement, you must file within 30 days of the appointment or when you become eligible. You will need to file a new claim for each appointment, and you can do this online, by mail, or in person at the VA facility where you received care. To file a claim, you will need to fill out a Veteran/Beneficiary Claim for Reimbursement of Travel Expenses (VA Form 10-3542).

You are eligible for reimbursement whether or not you volunteer on the same day as your appointment. However, you will need to establish an official place of residence to determine your reimbursement amount, and you may be asked to provide documentation to confirm your address. If you change your address while receiving care, you will be reimbursed for your return trip home. The reimbursement amount will be based on the distance between your new home and the VA health facility closest to your new home that could have provided the care you needed.

For unscheduled appointments, you may be reimbursed for one-way travel if you are a veteran and not an employee. You may also be eligible for reimbursement if you are a non-service-connected veteran with a low income or a service-connected veteran with income below the VA national income limit for healthcare benefits and prescriptions.

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Vaccination and health services

The Dallas VA Medical Center offers a range of vaccination and health services for veterans. Their health care teams are experienced and dedicated to meeting the needs of veterans, their families, and caregivers.

Veterans enrolled in VA healthcare can receive the COVID-19 vaccine, either by scheduling a visit or walking in. The center also provides a low vision outpatient clinic, offering tailored rehab plans and specialist support for conditions such as macular degeneration, diabetic eye disease, glaucoma, and stroke.

Women's health services are also available, including disease screenings, mental health treatment, recovery from military sexual trauma, maternity care, and female-specific medical equipment. The women's health program provides comprehensive healthcare for female veterans of all ages, with primary care providers working closely alongside specialists in areas such as gynecology, obstetrics, female urology, and oncology.

Additionally, the center offers personalized treatment plans for various heart conditions, including coronary heart disease, heart valve disease, and heart defects. Treatments range from non-surgical options like balloon angioplasty to surgical procedures such as pacemaker implants.

To make access easier, the Dallas VA Medical Center provides round-trip transportation services for eligible veterans, including mileage reimbursement or special mode transport.

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Mental health resources

The Dallas VA Medical Center provides mental health services, including treatment for military sexual trauma, psychiatric disorders, and suicide prevention. The center offers confidential outpatient services, including individual and group therapy, for conditions such as schizophrenia, bipolar disorder, and depression. Additionally, veterans can receive counselling and psychiatric benefits on both an outpatient and inpatient basis. The center also provides PTSD counselling, rehabilitation, and physical therapy.

Veterans can access mental health services through the Veterans Health Administration (VHA), which is open 24 hours a day, seven days a week. The VHA offers a range of mental health services, including short-term inpatient care, outpatient care, telehealth appointments, and rehabilitation treatment. Veterans in crisis can call a confidential crisis line for help, which is available 24/7.

The Dallas VA Medical Center is easily accessible via public transportation. The DART Rail System, which includes the South Oak Cliff segment of the DART Rail Blue line, serves the VA Medical Center Station, which is located at the corner of Lancaster Road and Mentor Avenue.

The Dallas VA Clinic also provides mental health support. A veteran's primary care team can coordinate various services, including immunizations and vaccinations, and work closely with family members or caregivers.

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Physical therapy and rehabilitation

The Dallas VA Medical Center offers physical medicine and rehabilitation services to veterans. The physical therapy and rehabilitation services aim to prevent and limit impairment and disabilities and to enhance and restore functional abilities and quality of life.

The Dallas VA Medical Center provides rehabilitation services for veterans with vision loss. The low vision outpatient clinic assesses patients' needs and provides a rehabilitation plan tailored to their personal goals. Therapists work with patients to improve their confidence and skills to lead an independent and fulfilling life after vision loss.

The medical center also offers physical therapy and outpatient rehabilitation services at the Jackson Building. These services include back and spine rehabilitation for patients with long-standing back pain, post-spine surgery needs, or back injuries. Therapists work closely with patients, and treatments may include stretching and strengthening exercises, postural training, manual therapy, and education to prevent further injuries.

Vestibular and balance rehabilitation is another program offered, which is designed to identify and treat the underlying causes of dizziness, vertigo, and other balance problems. Therapists aim to minimize medication use, prevent surgery, and reduce the risk of falling. Hand therapy is also available for patients with upper body injuries, helping them regain mobility and function.

Additionally, the Dallas VA Medical Center provides lymphedema therapy for patients with chronic swelling resulting from illness, physical trauma, or surgery. Patients receive Complete Decongestive Therapy (CDT) to stimulate the lymphatic drainage system and decrease swelling. Neurological rehabilitation is also offered for patients with neurological disorders affecting the brain and nervous system. This rehabilitation provides education for families and caregivers and helps patients find the right mobility devices to maximize their functional mobility.

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Spinal Cord Injury Center

The Dallas VA Medical Center Spinal Cord Injury Center is a practice with one location in Dallas, Texas. The center has four physicians who cover three specialty areas of medicine. The center is part of the VA's Spinal Cord Injuries and Disorders System of Care, which includes 25 SCI/D Centers (the "Hubs") and SCI/D Spokes located around the country.

The SCI/D Spokes work closely with the Centers to ensure comprehensive primary and specialized care needs are addressed. The Centers themselves have highly trained and experienced providers, including doctors, nurses, social workers, therapists, and psychologists, who can deal with the unique problems that can affect people with spinal cord injuries or disorders.

If you are a veteran traveling for VA-approved care, you may be eligible for repayment of the cost of transportation, including cars, planes, trains, buses, taxis, rideshare, or light rail. Additionally, the Dallas VA Medical Center offers beneficiary travel benefits, which include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.

The Dallas VA Medical Center provides a wayfinding map to help visitors navigate their campus, as well as COVID-19 vaccines to all veterans enrolled in VA healthcare.

Frequently asked questions

The Dallas VA Medical Center is located at 4900 South Lancaster Road, Community Resource & Referral Center (CRRC) Dallas, TX 75216-7402. If you're travelling for VA-approved care, you can get round-trip transportation from your home to the medical center or mileage reimbursement.

The hospital has a strong network of family and internal medicine specialists. They offer COVID-19 vaccines, counselling, psychiatric care, PTSD counselling, rehabilitation, physical therapy, and a Spinal Cord Injury Center.

You can schedule your visit by calling (972) 692-4939 or walking in to receive a COVID-19 vaccine.

Yes, assistance is available to all who are shut-in and require help in completing applications and acquiring supporting documents. You can contact the County Veterans Services Office at [email protected] or (214) 819-2880.

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