Tessa Quinn
Catholic Medical Center (CMC) is a hospital in Manchester, New Hampshire, that was formed in 1974 by the merger of Sacred Heart Hospital and Notre Dame Hospital. CMC is one of New Hampshire's largest medical centers and is committed to providing health, healing, and hope to its patients. It offers a wide range of medical specialties, including cardiology, women's health, orthopedics, oncology, and more. In September 2022, CMC was the subject of a Boston Globe investigative journalism piece that exposed a cardiac surgeon's surgical malpractice. Despite this, CMC is ranked second in the state of New Hampshire and is home to the New England Heart and Vascular Institute, which is a leader in advanced cardiovascular services.
| Characteristics | Values |
|---|---|
| Location | 100 McGregor Street, Manchester, NH |
| History | Sacred Heart Hospital opened in 1892; Notre Dame Hospital opened in 1894; the two hospitals merged in 1974 to form Catholic Medical Center |
| Specialties | Cardiology, women's health, orthopedics, oncology, NICU, cancer care, and cardiovascular services |
| Reputation | Ranked second in the state of New Hampshire by U.S. News; home to the nationally recognized New England Heart and Vascular Institute; rated high performing in 5 adult procedures and conditions |
| Malpractice controversies | Subject of a 2022 Boston Globe exposé on a CMC cardiac surgeon with a high rate of surgical malpractice |
| Racial equity | U.S. News evaluates hospital performance in health equity by analyzing data on various dimensions of equity for historically underserved patients |
| Patient experience | U.S. News publishes patient experience ratings across 10 key categories, including physician and nurse communication, medication instructions, discharge planning, timeliness of help, cleanliness, and quietness |
| Community representation | Serves patients from disadvantaged neighborhoods and treats a high percentage of Medicaid patients |
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What You'll Learn
Catholic Medical Center's history and location
Catholic Medical Center (CMC) is located in Manchester, New Hampshire, at 100 McGregor Street. It is one of the largest medical centres in the state. CMC is committed to providing health, healing, and hope across medical specialties, including cardiology, women's health, orthopaedics, oncology, and more.
The hospital has a long history in Manchester, dating back to the late 19th century. In 1892, Sacred Heart Hospital was opened in the centre of the city. Two years later, in 1894, Notre Dame Hospital was established on the west side of Manchester, at the site currently occupied by CMC. These two hospitals operated independently for several decades until they merged in 1974, forming Catholic Medical Center. With the addition of a new building in 1978, the newly merged CMC was able to expand its medical services and resources, building upon the foundations laid by its predecessor, Notre Dame Hospital.
Over the subsequent decades, CMC experienced significant growth and became a prominent provider of cardiac care in the region. This growth culminated in the establishment of the New England Heart & Vascular Institute, which has become a nationally recognised leader in advanced cardiovascular services. The institute consists of a team of board-certified cardiologists, cardiovascular surgeons, and mid-level providers who offer a comprehensive range of cardiac services and procedures.
In addition to its focus on cardiac care, CMC has expanded its services to include various other specialties. In May 2002, the hospital opened The Mom's Place maternity centre, which, along with CMC's Special Care Nursery, has become a trusted site for approximately 1,200 mothers to deliver their babies each year.
CMC has also received recognition for its performance and patient care. In 2023, it was rated "high performing" in seven procedures and conditions, including cardiology and cardiac surgery. However, it has also faced scrutiny, with a Boston Globe exposé in September 2022 bringing attention to surgical malpractice and administrative concerns.
Overall, Catholic Medical Center has a rich history in Manchester, New Hampshire, and has grown to become a significant provider of advanced cardiovascular services, as well as a diverse range of other medical specialties.
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Specialties and services
The Catholic Medical Center (CMC) in Manchester, New Hampshire, is a general medical and surgical facility. It is one of the largest medical centers in the state, providing a comprehensive range of high-quality services, including:
Cardiology
The CMC is home to the New England Heart and Vascular Institute, which is a nationally recognized leader in advanced cardiovascular services. The institute offers a full range of cardiac services and surgical procedures, including open-heart surgery, and has performed more than 70,000 invasive cardiac procedures. The Cholesterol Management Center is also part of the institute, which offers cardiovascular rehabilitation and wellness education to aid patients in their recovery.
Women's Health
CMC provides prenatal, labor, and delivery services, as well as general women's health services.
Orthopedics
The center offers orthopedic services, including joint replacement and sports medicine.
Oncology
Oncology services are also available at CMC, including cancer care.
Emergency Medicine Management
The CMC offers emergency medicine management, critical care medicine management, and post-acute care management.
Other Services
In addition to the specialties mentioned above, the CMC provides telemedicine services, executive coaching, NICU, and transitional care management.
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Patient experience and satisfaction
The Catholic Medical Center (CMC) in Manchester, New Hampshire, has a long history of providing medical services to the community, dating back to the 19th century. Over the years, CMC has grown into one of the largest medical centres in New Hampshire, offering a comprehensive range of services across various medical specialties.
CMC is committed to providing high-quality, patient-centred care. US News has published patient experience ratings for CMC in several key categories, including:
- Willingness of patients to recommend the hospital to others.
- How well physicians and nurses listened and explained things in a way patients could understand.
- Communication regarding medications, including how they were to be taken and their potential side effects.
- Discharge planning and ensuring patients understood how to care for themselves after leaving the hospital.
- Responsiveness of staff and how promptly help was provided when requested.
- Cleanliness and quietness of the hospital rooms and facilities.
Additionally, CMC is evaluated on its performance in health equity, including how well the surrounding community and Medicaid patients are represented in the population treated. They also consider the percentage of patients from disadvantaged neighbourhoods and the success rate of enabling Black patients to recover at home during the first 30 days, compared to White patients.
While CMC has received recognition for its cardiac services and surgical procedures, there have been concerns raised about surgical malpractice. An investigative report by the Boston Globe highlighted a CMC cardiac surgeon with a high record of surgical malpractice settlements. The article also detailed alleged efforts by CMC administration to suppress these issues.
However, it is important to note that patient experiences can vary, and individual testimonies were not found during this search. The ratings provided by US News are based on surveys completed by discharged inpatients. These surveys inquire about different aspects of their stay, allowing for a more comprehensive understanding of patient satisfaction.
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Malpractice controversies
In September 2022, the Boston Globe published a two-part investigative exposé on the Catholic Medical Center. The article revealed that a CMC cardiac surgeon, Dr. Yvon Baribeau, had accumulated one of the worst surgical malpractice records in the United States over his 25-year career at the hospital. Specifically, he had 21 malpractice settlements tied to his work at CMC, 14 of which involved patient deaths. This stood in stark contrast to the public data posted by the New Hampshire Board of Medicine, which did not reflect this alarming record.
The exposé also outlined the efforts of CMC professional staff to prevent Dr. Baribeau from continuing to operate, as well as the alleged attempts by the CMC administration to suppress these concerns and conceal poor outcomes. The hospital's administration was accused of prioritizing the surgeon's profitable activities over patient safety. This included demoting the hospital's chief medical officer and threatening the chair of the hospital's peer-review committee when they tried to address the issue.
In response to the exposé, a law firm was hired to investigate the situation, reviewing a significant number of documents and conducting extensive interviews. The New Hampshire Attorney General's Office also announced that CMC had agreed to pay $3.8 million to resolve allegations of an illegal "kickback" scheme, in which CMC compensated a local physician for referring patients to their cardiac procedures.
The Boston Globe's investigation sparked discussions about transparency and accountability in the medical field, particularly regarding the New Hampshire Board of Medicine's lack of transparency around Dr. Baribeau's record. It also raised questions about the role of regulators and the legislature in addressing such situations and holding medical institutions accountable for their handling of malpractice cases.
As a result of the exposé and subsequent investigations, Dr. Baribeau retired in 2019. The Catholic Medical Center, one of New Hampshire's largest medical centers, has since continued to expand and provide a range of medical services, including cardiac care through the New England Heart and Vascular Institute.
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Awards and recognition
The Catholic Medical Center in Manchester, New Hampshire, has a long history of providing medical services, dating back to the establishment of Sacred Heart Hospital in 1892 and Notre Dame Hospital in 1894. The two hospitals merged in 1974 to form the Catholic Medical Center, which has since become one of the largest medical centers in the state.
The Catholic Medical Center is home to the New England Heart and Vascular Institute, which is nationally recognized as a leader in advanced cardiovascular services. The institute has performed over 70,000 invasive cardiac procedures, including approximately 400 open-heart surgeries each year. It is also the site of New Hampshire's first open-heart surgery. The Catholic Medical Center is ranked second in the state of New Hampshire by U.S. News.
The center is committed to providing high-quality, patient-centered care across various medical specialties, including cardiology, women's health, orthopedics, oncology, and more. It is also dedicated to health, healing, and hope, which aligns with its Catholic traditions.
U.S. News evaluates hospital performance using patient experience ratings across several categories, including physician and nurse communication, medication instructions, discharge planning, responsiveness of staff, room cleanliness, and quietness. The Catholic Medical Center is rated high-performing in five adult procedures and conditions, and its scores are based on surveys from discharged inpatients.
The Boston Globe investigative journalism team published an exposé in September 2022, revealing a CMC cardiac surgeon with one of the worst surgical malpractice records in the country. However, the article also highlighted the extensive efforts of CMC professional staff to prevent the surgeon from continuing to practice.
While specific awards were not mentioned, the Catholic Medical Center's rankings, recognition in cardiovascular services, and commitment to patient-centered care reflect its standing as a reputable and respected hospital.
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Frequently asked questions
Catholic Medical Center is a hospital and ER in Manchester, New Hampshire. It is one of the largest medical centers in the state and is committed to providing health, healing, and hope to its patients.
Catholic Medical Center has a range of medical specialties, including cardiology, women's health, orthopedics, oncology, NICU, and cancer care. The center is also home to the New England Heart and Vascular Institute, which is a leader in advanced cardiovascular services.
Yes, Catholic Medical Center is ranked second in the state of New Hampshire. It is also rated high-performing in 5 adult procedures and conditions. The center is also home to the nationally recognized New England Heart and Vascular Institute.
US News has published patient experience ratings for Catholic Medical Center across 10 key categories. These include the willingness of patients to recommend the hospital to others, how well medications were explained, the cleanliness of hospital rooms, and more.
In September 2022, the Boston Globe published a two-part exposé on Catholic Medical Center. The article revealed that a CMC cardiac surgeon had one of the worst surgical malpractice records in the country and that the CMC administration allegedly tried to suppress dissent and conceal poor outcomes.
