Tessa Quinn
Cleveland Clinic Hillcrest Hospital, located in Mayfield Heights, Ohio, is a nationally recognized hospital that has ranked within the top three of Cleveland-area hospitals by U.S. News & World Report's Best Hospitals in Cleveland. With a history dating back to 1968, Hillcrest Hospital has undergone various expansions and renovations to enhance its facilities and services. The hospital is committed to providing high-quality, patient-centered care and has been recognized for its expertise and dedication to patient needs. As part of the Cleveland Clinic Health System, Hillcrest Hospital prioritizes energy conservation initiatives, saving energy and reducing operational costs.
| Characteristics | Values |
|---|---|
| Name | Cleveland Clinic Hillcrest Hospital |
| Location | Mayfield Heights, Ohio |
| Address | 6780 Mayfield Road |
| Year opened | 1968 |
| Number of beds | 496 |
| Recognition | Ranked within the top three of Cleveland-area hospitals by U.S. News & World Report's "Best Hospitals in Cleveland" |
| Recognition | Nationally recognized 11 times as one of America's 100 Top Hospitals |
| Recognition | National leader in cardiac medicine |
| Services | Cancer care, pediatric services, art therapy, pharmacy services |
| Initiatives | Energy conservation, with a 23% reduction in energy usage and nearly $530,000 in annual savings |
| Parent organization | Cleveland Clinic Health System (since 1997) |
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What You'll Learn
Hillcrest Hospital's history and location
Cleveland Clinic Hillcrest Hospital, located at 6777 Mayfield Rd, Cleveland, OH 44124, US, is recognized regionally and within Ohio for its expertise and care. The hospital has been nationally recognized 11 times as one of America's 100 Top Hospitals, a designation based on extensive research in the U.S. Hillcrest Hospital is a major teaching hospital and a member of the Council of Academic Health System Executives (CAHSE).
In 1984, Hillcrest Hospital, Huron Road Hospital, Euclid Hospital, and Suburban (now South Pointe Hospital) formed the Meridia Health System, a networked hospital system. In 1997, the hospitals became part of the Cleveland Clinic Health System. In 1994, the hospital finished an expansion, increasing outpatient services and adding an on-campus medical office building.
In the summer of 2005, construction was completed on the West Tower, adding 104 beds, two new operating rooms, an endovascular suite, and an expanded William B. Hirsch Cancer Center. This expanded center offers a full range of care, including radiation oncology and gynecological cancer care and treatment. In November 2010, a $163 million renovation and addition were completed, which included the construction of the five-story Jane and Lee Seidman Tower.
The Cleveland Clinic Hillcrest Hospital offers a supportive, patient-centered environment, with caregivers committed to providing high-quality care and being sensitive to patients' needs and concerns. The hospital provides a range of services, including emergency care, internal medicine, cardiology, dental, and occupational therapy. It also offers art therapy, working with patients at bedside, in group sessions, and in public areas with patients, families, and employees.
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Patient care and services
Cleveland Clinic Hillcrest Hospital is recognised for its expertise and care, having been designated as one of America's 100 Top Hospitals. The hospital is part of the Cleveland Clinic Health System, a highly respected healthcare organisation. Hillcrest Hospital offers a range of patient care and services, including:
- A 24-hour Emergency Department for urgent care, with expanded Adult and Pediatric Emergency Departments.
- A network of Cleveland Clinic and private practice physicians, skilled nurses, and clinicians who work together to provide compassionate, high-quality care.
- Patient- and family-centred care, which encourages collaborative partnerships between healthcare providers, patients, and their families. Art therapy is also provided as part of this approach, helping patients in their healing and recovery.
- Prescription services, with pharmacy staff working to fill and deliver discharge prescriptions to patients' bedsides. The pharmacy accepts most insurance plans and offers flexible payment options.
- Visiting hours and guidelines for the safety and well-being of patients, with accommodations for visits from clergy or religious leaders of the patient's choice.
- Easy and fast access to healthcare through renovations and expansions, including the addition of the West Tower, which added more bed spaces, operating rooms, and an endovascular suite for minimally invasive vascular procedures.
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Awards and recognition
Cleveland Clinic and its branches, including Hillcrest Hospital, have received numerous awards and recognition for their services. Hillcrest Hospital is a part of the Cleveland Clinic and is recognized for its expertise and care. Here is a list of awards and recognition for both Cleveland Clinic and Hillcrest Hospital:
Cleveland Clinic Awards and Recognition
Cleveland Clinic Children's has received awards and recognition for its mission to provide compassionate healthcare of the highest quality. It has been distinguished as a Magnet Status hospital, which is the highest national award for excellence in nursing. Cleveland Clinic Children's is also a member of the National Association of Children's Hospitals and Related Institutions (NACHRI).
Cleveland Clinic has also received the following awards:
- The Beacon Award for its Kaufman Center for Heart Failure Intensive Care Unit (ICU)
- Three out of three stars from the Society for Vascular Surgery's Vascular Quality Initiative (SVS VQI) for its active participation in the Registry Participation Program
- The highest, three-star rating in all five categories for adult cardiac surgery from the Society of Thoracic Surgeons (STS) public reporting initiative
- The American Heart Association's Get With The Guidelines Heart Failure GOLD Plus Certification for improving the quality of care for patients hospitalized with heart failure decompensation
- The Mitral Valve Repair Reference Center Award from the American Heart Association and the Mitral Foundation
Hillcrest Hospital Awards and Recognition
Hillcrest Hospital has been recognized regionally and within Ohio for its expertise and care. It has received national recognition 11 times as one of America's 100 Top Hospitals. The hospital has also been recognized for its excellent patient care with numerous awards and honors, including:
- The American Nurses Credentialing Center Magnet® designation for quality patient care, nursing excellence, and innovations in professional nursing practice
- Full Accreditation with PCI from the Society of Chest Pain Centers
- Accreditation from the National Accreditation Program for Rectal Cancer (NAPRC), a quality program of the American College of Surgeons
- Recognition from the American Heart Association for its continued success in using the Get With Guidelines® program
- Magnet Recognition® from the American Nurses Credentialing Center Magnet Recognition Program® in 2014 and 2019 for nursing excellence
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Energy conservation initiatives
Hillcrest Hospital is indeed part of the Cleveland Clinic Health System. It joined the network in 1997 and has since been recognised regionally and within Ohio for its expertise and care.
Cleveland Clinic has implemented several energy conservation initiatives, particularly in its operating rooms, which are among the most energy-intensive areas of hospitals. The "Greening the OR" initiative, for instance, aims to reduce resource use and waste generation. As part of this initiative, Cleveland Clinic has funded a legacy fellowship program named after Ken Lee, MD, to support resident education and sustainability in the OR. Dr. Sofya Asfaw, a general surgery resident and the first Greening the OR Fellow, has been involved in surgical scrubbing water conservation research. This research has included water audits and water metering at sinks to establish a baseline for water usage. The physicians have then initiated targeted water conservation education, teaching dry scrub techniques.
Additionally, Cleveland Clinic has a successful clinical plastics recycling program that captures pre-incision clinical plastics for recycling through a community partnership with a vocational services program for individuals with disabilities.
Hillcrest Hospital, as part of the Cleveland Clinic network, has also demonstrated a strong commitment to energy conservation. Hillcrest's Green Team hosts events throughout the year to encourage caregivers to conserve resources, including on Earth Day and during Energy Awareness Month. The hospital has a centralised action plan that organises and drives energy conservation implementation across all departments, resulting in a 23% reduction in energy usage and nearly $530,000 in annual savings. Hillcrest Hospital's energy conservation strategy has enhanced patient outcomes and experiences while reducing operating expenses, allowing for reinvestment in patient care.
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Visiting hours and guidelines
Cleveland Clinic Hillcrest Hospital is a part of the Cleveland Clinic Health System. The hospital is located in Mayfield Heights, Ohio, and serves the communities of Mayfield Heights, Lake, Geauga, and Summit counties.
Hillcrest Hospital has established specific visiting hours and guidelines for various areas of the hospital, prioritizing the well-being of patients and their loved ones. The hospital aims to create a supportive and healing environment through carefully regulated visiting hours.
The Maternity Ward has different visiting hours than other departments. From Monday to Friday, visiting hours are from 11:00 AM to 1:00 PM and 3:00 PM to 7:00 PM. On Saturdays and Sundays, visiting hours are from 10:00 AM to 12:00 PM and 2:00 PM to 4:00 PM. Each patient in the Maternity Ward is allowed a maximum of two visitors at a time, and children under the age of 12 are not permitted unless special arrangements are made.
For other areas of the hospital, visiting hours may vary by date and time, and they can be adjusted based on the patient's needs or wishes. It is recommended to review the visiting hour guidelines and contact the hospital for the most up-to-date information.
To maintain a healthy and peaceful environment, Hillcrest Hospital has set guidelines for visitors. All visitors must adhere to hygiene protocols, including sanitizing their hands upon entering and leaving patient rooms. Visitors who are exhibiting symptoms of illness, such as fever, cough, or flu, are kindly requested to refrain from visiting.
The hospital also offers art therapy, which is provided throughout the inpatient hospital and in the Cleveland Clinic Cancer Center. This therapy utilizes the creative process of making art to aid in the healing and recovery of patients.
Hillcrest Hospital provides a patient- and family-centered care approach, where families are considered an integral part of the healthcare team. The hospital strives to be sensitive to the needs and concerns of patients and their families, offering a supportive and compassionate environment.
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Frequently asked questions
Yes, Hillcrest Hospital is part of the Cleveland Clinic Health System.
In 1997, Hillcrest Hospital became part of the Cleveland Clinic Health System.
Hillcrest Hospital has been nationally recognized 11 times as one of America's 100 Top Hospitals.
