
Hilo Medical Center is a general medical and surgical facility located in Hilo, Hawaii. It is also known as Hilo Benioff Medical Center, which is the largest facility in the Hawaii Health Systems Corporation and one of the largest employers in Hilo. The center offers a wide range of services, including 24-hour emergency services, prescription pickups, and advanced medical care. It is rated high-performing in adult procedures and conditions and has received multiple awards for its intensive care and stroke treatment.
| Characteristics | Values |
|---|---|
| Name | Hilo Benioff Medical Center |
| Location | 1190 Waianuenue Avenue, Hilo, HI |
| Ranking | Rated high performing in 1 adult procedure or condition |
| Type of facility | General medical and surgical facility |
| Services | 24-hour emergency services, prescription pickups and refills, cancer treatment, cardiac care, behavioral health, acute care, long-term care, x-ray and lab services |
| Teaching Status | Yes |
| Number of interns and Residents | 16 FTEs |
| Level of Trauma Center | Level III |
| Advanced Primary Stroke Center | Yes |
| STEMI team | Yes |
| Language assistance | Available in multiple languages |
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What You'll Learn
- Hilo Medical Center is part of the Hawaii Health Systems Corporation
- It is the largest facility in the Hawaii Health Systems Corporation
- The hospital offers 24-hour emergency services
- It provides acute and chronic behavioural healthcare
- Hilo Medical Center is rated high-performing in 1 adult procedure or condition

Hilo Medical Center is part of the Hawaii Health Systems Corporation
Hilo Medical Center, also known as Hilo Benioff Medical Center, is a part of the Hawaii Health Systems Corporation. It is the largest facility in the corporation and is also one of the largest employers in Hilo. The Hawaii Health Systems Corporation is a public entity that was established in 1996 by the State of Hawaii. The corporation's goal is to provide quality, hometown healthcare to the people of Hawaii.
Hilo Medical Center is located at 1190 Waianuenue Avenue, Hilo, HI, and offers a full range of services with a strong emphasis on patient satisfaction. The center has a 24-hour emergency department, a pharmacy, and a dedicated Patient Services Department, consisting of nurse case managers and medical social workers. The medical unit is a 46-bed unit that treats patients with various medical conditions, including diabetes, asthma/COPD, hypertension, pneumonia, and congestive heart failure. The center also has a 15-bed Progressive Care Unit (PCU) that offers a comprehensive range of diagnostic and interventional services.
The Hilo Medical Center has been recognized for its excellence in cardiac care, with a dedicated STEMI team and has received awards from the American Heart Association for its stroke and resuscitation programs. The center is also committed to improving the community's health and well-being and offers a range of outpatient treatment facilities, including the East Hawaii Health – Cancer Center for adult radiation and medical oncology patients.
The Hilo Medical Center is committed to providing high-quality healthcare with the latest technology and expertise. The center's culture is centered around treating patients as if they were their own family. The center also provides language assistance services free of charge for patients who speak a foreign language. Overall, the Hilo Medical Center plays a crucial role in the Hawaii Health Systems Corporation's mission to provide quality healthcare to the people of Hawaii.
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It is the largest facility in the Hawaii Health Systems Corporation
Hilo Benioff Medical Center is the largest facility in the Hawaii Health Systems Corporation. It is located at 1190 Waianuenue Avenue, Hilo, Hawaii, and is dedicated to improving the health and well-being of its community. The centre delivers a full range of services with a strong emphasis on patient satisfaction.
The facility is also one of the largest employers in Hilo. It offers 24-hour emergency services, providing rapid treatment for people affected by sudden illness or trauma. The centre also has a pharmacy that provides prescription pickups and refills. Hilo Benioff Medical Center has a Patient Services Department, which is a team of dedicated Nurse Case Managers and Medical Social Workers who advocate for patients from the moment of admission to discharge.
The centre is designated as a Level III Trauma Centre and an Advanced Primary Stroke Centre. It is the only hospital in the state to have earned two Beacon designations in its Intensive Care Unit and Progressive Care Unit. The American Heart Association named the centre Get With The Guidelines®-Stroke Gold Plus Award Target: Stroke Elite Honor Roll and Get With The Guidelines®-Resuscitation Gold Award (Adult) for 2023.
Hilo Benioff Medical Center offers a range of healthcare services, including East Hawaii Health – Behavioral Health, which is a department of Ka’u Hospital, adjacent to the hospital. This department cares for adult patients requiring acute and chronic behavioural healthcare. The centre also has a 46-bed medical unit that treats patients with various medical conditions, including diabetes, asthma/COPD, hypertension, pneumonia, and congestive heart failure.
The facility also has a Progressive Care Unit (PCU), a 15-bed telemetry monitoring unit offering a comprehensive range of diagnostic and interventional services.
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The hospital offers 24-hour emergency services
Hilo Medical Center is a general medical and surgical facility located at 1190 Waianuenue Avenue, Hilo, Hawaii. The hospital is part of the Hawaii Health Systems Corporation, a public entity established in 1996 by the State of Hawaii to provide quality healthcare to its people.
The Hilo Benioff Medical Center's Emergency Department offers 24-hour emergency services, providing rapid treatment for people affected by sudden illness or trauma. The hospital's dedicated STEMI (ST-Elevation Myocardial Infarction) team reflects its commitment to excellence in cardiac care. The center has been recognized by the American Heart Association with the Get With The Guidelines®-Stroke Gold Plus Award Target: Stroke Elite Honor Roll and the Get With The Guidelines®-Resuscitation Gold Award (Adult) for 2023.
The 24-hour emergency services at Hilo Benioff Medical Center are designed to address a range of medical emergencies. The center's Emergency Department is equipped to handle critical situations, providing rapid treatment to patients experiencing unexpected health issues or injuries. The hospital's STEMI team specializes in cardiac emergencies, ensuring prompt and expert care for patients suffering from heart attacks or other cardiovascular events.
In addition to cardiac care, the 24-hour emergency services at Hilo Benioff Medical Center cover a wide range of medical issues. The center's physicians and staff are dedicated to improving the community's health and well-being. They offer a full range of services, emphasizing patient satisfaction and care. The Medical Unit, for example, is a 46-bed unit that treats patients with various medical conditions, including diabetes, asthma/COPD, hypertension, pneumonia, and congestive heart failure.
The Hilo Benioff Medical Center also has a Progressive Care Unit (PCU), a 15-bed telemetry monitoring unit offering diagnostic and interventional services. This unit complements the emergency department by providing advanced care for patients who require continuous monitoring and specialized treatments. The center's Patient Services Department, comprising nurse case managers and medical social workers, further enhances the patient experience by advocating for patients from admission to discharge.
The 24-hour emergency services at Hilo Benioff Medical Center are an integral part of the hospital's commitment to serving its community. By providing rapid, expert care around the clock, the center ensures that patients can access the treatment they need when facing sudden illnesses or injuries. The availability of specialized units, such as the STEMI team and the Progressive Care Unit, further contributes to the comprehensive nature of the emergency services offered by the Hilo Benioff Medical Center.
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It provides acute and chronic behavioural healthcare
Hilo Medical Center, also known as Hilo Benioff Medical Center, is a part of the Hawaii Health Systems Corporation, a public entity established by the State of Hawaii in 1996 to provide quality healthcare to its residents. The centre is committed to improving the health and well-being of its community and offers a full range of services with a strong emphasis on patient satisfaction.
The centre provides acute and chronic behavioural healthcare through its East Hawaii Health – Behavioral Health department, which is adjacent to the hospital. This department caters to adult patients requiring acute and chronic behavioural healthcare.
The centre also has a 46-bed medical unit that treats patients with various medical conditions, including diabetes, asthma/COPD, hypertension, pneumonia, congestive heart failure, and infections. Additionally, the centre has a Progressive Care Unit (PCU) with 15 beds, offering telemetry monitoring and a range of diagnostic and interventional services.
Hilo Benioff Medical Center is the largest facility in the Hawaii Health Systems Corporation and is also one of the largest employers in Hilo. The centre offers 24-hour emergency services, providing rapid treatment for sudden illnesses or trauma. It also has a dedicated STEMI team, reflecting its commitment to excellence in cardiac care.
The centre's Patient Services Department comprises nurse case managers and medical social workers who advocate for patients from admission to discharge. They also offer language assistance services free of charge for non-English speakers.
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Hilo Medical Center is rated high-performing in 1 adult procedure or condition
Hilo Medical Center is a general medical and surgical facility located in Hilo, Hawaii. It is the largest facility in the Hawaii Health Systems Corporation and is also one of the largest employers in Hilo. The medical center offers a full range of services, including 24-hour emergency services, prescription pickups and refills, and a variety of medical units catering to different specialisations.
The Hilo Medical Center has been rated high-performing in one adult procedure or condition. This rating is based on surveys taken by discharged inpatients, covering various aspects of their stay. The specific procedure or condition for which the centre is rated high-performing is not specified. However, the centre's commitment to patient satisfaction and high-quality healthcare is evident.
The medical centre's Patient Services Department consists of dedicated Nurse Case Managers and Medical Social Workers who advocate for patients from admission to discharge. The centre also has an Intensive Care Unit (ICU), which won the Beacon Award for Excellence in 2016, and a Progressive Care Unit (PCU) offering diagnostic and interventional services.
The Hilo Medical Center also has an outpatient treatment facility, the East Hawaii Health – Cancer Centre, which provides adult radiation oncology and medical oncology services. In addition, the centre's Emergency Department is equipped to handle sudden illnesses or traumas, reflecting their dedication to the community's health and well-being.
The ratings provided by U.S. News are intended to help patients decide where to receive care. The rankings are based on evaluations of data from nearly 5,000 hospitals, and hospitals must excel in caring for complex patients to be nationally ranked in a specialty.
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Frequently asked questions
Hilo Medical Center is a general medical and surgical facility located in Hilo, HI. It is also referred to as the Hilo Benioff Medical Center, which is part of the Hawaii Health Systems Corporation, a public entity established by the State of Hawaii.
The Hilo Medical Center offers a full range of services, including 24-hour emergency services, prescription pickups and refills, and a Progressive Care Unit (PCU) with telemetry monitoring. The center also has a Behavioral Health department and provides acute and chronic care for adult patients.
The Hilo Medical Center is rated highly in patient experience across various categories, including physician and nurse communication, discharge planning, cleanliness, and quietness. It has also received awards from the American Heart Association for its stroke and resuscitation programs.
The Hilo Medical Center can be contacted at (808) 932-3000 for language assistance services in various languages, including Ilocano, Samoan, Vietnamese, and Japanese. You can also visit their website for more information and to search for a physician.


































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