
The University of Michigan Health encourages family members and friends to visit patients as part of the recovery process. Visitors are allowed in the hospital, with certain guidelines in place. Visitors must not show signs and symptoms of a communicable disease, such as a fever, cough, or sore throat. They must also treat patients, visitors, and staff with respect and maintain a low level of noise to ensure the privacy and safety of all patients. During flu season, people with flu-like symptoms are advised not to visit patients hospitalized at the University of Michigan Hospital. The University of Michigan maintains a smoke-free environment.
| Characteristics | Values |
|---|---|
| Visitor policy | Updated to reflect the waning of the COVID-19 pandemic |
| Visitor guidelines | Respiratory symptom-free visitors are welcome at U-M Health |
| Visitor restrictions | People with flu-like symptoms should not visit loved ones who are hospitalized |
| Psychiatric emergency services | One visitor is allowed for pediatric patients under 18 years of age |
| Psychiatric emergency services | One visitor is allowed for adult patients if necessary for the safety or well-being of the patient |
| Outpatient infusion | One family member/visitor, age 14 or older |
| Masking requirements | Masking is not required in public areas like hallways, waiting areas, and cafeterias |
| Masking requirements | Masking is required for anyone with respiratory symptoms, positive COVID test results, or household contact with COVID |
| Family members and visitors | Should use public restrooms instead of the bathroom in the patient's room |
| Family members and visitors | Should maintain a low level of noise to respect other patients and visitors |
| Family Conference Rooms | Private rooms on each floor for quiet or spiritual reflection, family meetings, or discussions with physicians |
| Amenities | Gift shop, Peter C. & Pat Cook Chapel, ATM, Hearing Loop, Skytron Consumer Health Library, Frog Hollow Park |
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What You'll Learn

Visitors with flu-like symptoms are not allowed
The University of Michigan Health recognises that family members and visitors are an important part of the healing process, aiding quicker recovery and helping to reduce anxiety and stress. However, to protect patients, family members and visitors exhibiting flu-like symptoms are not permitted to enter the hospital. This precaution is particularly important during flu season.
Flu-like symptoms include fever, cough, and sore throat. Visitors with respiratory symptoms are required to wear masks. Health screenings are performed by staff at security screening desks at hospitals and at check-in desks at health centres.
To ensure the safety and health of all patients and staff, people showing signs and symptoms of a communicable disease are not allowed to enter. Family members and visitors are expected to treat patients, visitors, and staff with respect and to maintain a low level of noise.
The University of Michigan maintains a smoke-free environment, both indoors and outdoors. This applies to patients, families, visitors, and staff.
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Masks are required for those with respiratory symptoms
The University of Michigan Health encourages family members and friends to visit patients as part of the recovery process. Visitors are expected to treat patients, other visitors, and staff with respect and help maintain a healing environment.
To ensure the safety and health of all patients and staff, people who show signs and symptoms of a communicable disease, such as fever, cough, or sore throat, are not allowed to visit. Health screenings will be performed by staff at security screening desks and check-in desks.
Masking is required for anyone with respiratory symptoms, a positive COVID test, or exposure to someone with COVID. However, masking is generally not required in public areas like hallways, waiting areas, and cafeterias.
During flu season, University of Michigan staff who have contact with patients must be vaccinated against the flu or wear a mask when interacting with patients. If staff members develop respiratory symptoms, they must stay home until their fever is gone without medication and their cough is controlled.
For the most up-to-date information on visiting hours and masking policies, visitors are advised to refer to the University of Michigan Health's Visitor Guidelines.
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Visitors must respect patients, staff, and other visitors
The University of Michigan Health recognises that family members and visitors are an important part of the healing process. Visitors are allowed at the hospital, and the visitor policy has been updated to reflect the waning of the COVID-19 pandemic.
To ensure the safety and health of all patients and staff, visitors must respect patients, staff, and other visitors. Family members and visitors are expected to treat patients, visitors, and staff with respect and preserve the privacy of other patients. They should only enter the patient's room and use the public restrooms instead of the bathroom in the patient's room. To protect patients, visitors with symptoms of illness, such as fever, cough, or sore throat, should not enter the hospital. Health screenings will be performed by staff at security screening desks and check-in desks.
In semi-private rooms, visitors must be sensitive to the privacy of the other patient, the roommate's family members, and other visitors. They may be asked to leave the room when the roommate is about to receive care or to allow for a sensitive discussion. Visitors must also be mindful of the volume of their conversations and maintain a low level of noise.
The University of Michigan maintains a smoke-free environment, and visitors are expected to respect this policy. Cell phones may be used in hospital lobbies, on patient floors, and in patient rooms, but not in the ICU except in waiting areas. The Peter C. & Pat Cook Chapel, located outside the Café entrance near Subway, is available at all hours for visitors seeking a quiet place for reflection and prayer.
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Visitors can use the Peter C. & Pat Cook Chapel for quiet reflection
The University of Michigan Health recognises that family members and visitors are an important part of the healing process. They are welcomed at the hospital, but are expected to treat patients, visitors, and staff with respect and to maintain a low level of noise. Visitors should use the public restrooms instead of the bathroom in the patient's room.
The hospital has implemented certain visitor restrictions and guidelines to help maintain a healing environment. Visitors are not allowed to enter if they have symptoms of illness, such as a fever, cough, or sore throat. Health screenings will be performed by staff at the security screening desks and check-in desks. Visitors with flu-like symptoms should not visit patients who are hospitalized or attend outpatient appointments with them.
The Peter C. & Pat Cook Chapel is available for visitors to use for quiet reflection. Peter C. Cook was a philanthropist who believed in the importance of giving back to his community. He and his wife, Pat, established the Peter C. & Emajean Cook Charitable Trust in 1959, which was later replaced by The Cook Charitable Foundation in 1987. Cook was a successful businessman, having founded Import Motors in 1949 and the Mazda Great Lakes dealership in 1977. He shared a large percentage of his wealth with his community, investing in local educational, medical, and cultural institutions.
The Peter C. and Pat Cook name is honoured at various institutions, including the Peter C. and Pat Cook Health Sciences Research and Education Institute, the Cook/Hauenstein Hall at the Van Andel Institute, and the Peter and Pat Cook Academic Hall at Grand Rapids Community College. The University of Michigan Health encourages visitors to make use of the Peter C. & Pat Cook Chapel as a quiet space for reflection and contemplation during their time at the hospital.
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Family members may be asked to leave during sensitive discussions
The University of Michigan Health recognises that family members and visitors are an important part of the healing process. They can support quicker recovery for patients and help reduce anxiety and stress.
However, the hospital also has guidelines in place to ensure the safety, privacy, and health of all patients and staff. Family members and visitors are expected to treat patients, visitors, and staff with respect and to be mindful of the volume of their conversations. They are also expected to preserve the privacy of other patients and only enter the patient's room.
In semi-private rooms, the hospital may ask family members and visitors to leave the room when the patient's roommate is about to receive care or to allow for a sensitive discussion to take place. This is to respect the privacy of the other patient and their family members or visitors. Family members may also be asked to use a different area for sleeping, such as the lounge.
To protect patients and staff, family members and visitors should not visit the hospital if they have symptoms of illness, such as fever, cough, sore throat, or flu-like symptoms. Health screenings will be performed by staff at security screening desks and check-in desks, and those with symptoms will not be allowed to visit. People with respiratory symptoms, a positive COVID test, or household contact with COVID are required to wear masks.
It is important to note that the University of Michigan maintains a smoke-free environment, and visitors are expected to respect this policy.
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Frequently asked questions
Visitors are expected to treat patients, visitors, and staff with respect and maintain a low level of noise. People with flu-like symptoms or respiratory symptoms should not visit. Masking is required for anyone with respiratory symptoms, positive COVID test results, or who have a household contact with COVID.
Children are generally not permitted to spend the night unless there are special circumstances, such as end-of-life, trauma, or special life events.
To reach a patient, call 734-936-4000. The hospital operator can help connect you to a patient.











































