
Yale New Haven Hospital is one of the largest and most prestigious medical institutions in the United States, located in New Haven, Connecticut. The hospital has been modifying its patient visitation guidelines since the COVID-19 pandemic. In 2021, the hospital started allowing limited visitors for adult inpatients, excluding COVID units, who have been hospitalized for more than eight days. However, as COVID-19 cases spiked during the holidays, the hospital reverted to banning visitors, except for special circumstances. The hospital's visiting hours are typically from 10 am to 6 pm daily, with a limit of one visitor per patient per day. Visitors are encouraged to check with the specific unit and confirm visiting hours and guidelines, as they may vary and are subject to change.
| Characteristics | Values |
|---|---|
| COVID-19 | Yale New Haven Hospital has had strict limits on visitation because of the COVID-19 pandemic. |
| Visitor restrictions | In December 2021, the hospital was not allowing visitors due to a spike in COVID-19 cases. |
| Exceptions | There are exceptions for babies being born and people about to pass away, but these must be approved ahead of time. |
| Vaccination proof | The hospital started requiring proof of vaccination. |
| Limited visitors | Starting March 2021, the hospital allowed limited visitors for adult inpatients (not on a COVID unit) who have been in the hospital for more than eight days. |
| Visiting hours | 10 am–6 pm daily. |
| Number of visitors | One visitor per day, with no changes within the day. |
| COVID screening | All visitors must pass COVID screening. |
| General visiting hours | 10 am–8 pm daily, seven days a week. These hours may be adjusted based on the specific needs of the patient and the unit. |
| ICU visiting hours | 8 am–6:30 pm, with a break from 12:30 pm–1:30 pm for patient care and rest. |
| Pediatric Unit visiting hours | 10 am–8 pm, seven days a week. Parents and authorized visitors may visit at any time. |
| Rest period | 2 pm–4 pm. |
| No smoking or vaping | Yale New Haven Hospital is a smoke-free and vape-free campus, including all outdoor areas. |
| Handwashing | Wash hands with soap and water or use hand sanitizer when entering and exiting the patient's room. |
| Masking | Masks are provided at hospital entrances. They are required if you have respiratory symptoms or are visiting a patient on isolation precautions. |
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What You'll Learn

Visitor restrictions during flu season or infectious disease outbreaks
Visitor restrictions in hospitals are a common measure to prevent the spread of infectious diseases, such as influenza or COVID-19. During flu season or infectious disease outbreaks, hospitals may implement visitor restrictions to protect the health and safety of patients, staff, and the public. These restrictions can vary depending on the severity of the outbreak and the policies of the individual hospital or healthcare system.
In the case of Yale New Haven Hospital, they have implemented various visitor restrictions during the COVID-19 pandemic to limit the spread of the virus. At times, they have had to enforce strict limits on visitation, only allowing visitors for specific exceptions, such as end-of-life situations or childbirth. During periods when the COVID-19 situation improved, they have allowed limited visitors for adult inpatients, with restrictions such as designated visiting hours and a limit of one visitor per patient per day.
Visitor restrictions during infectious disease outbreaks can include limiting the number of visitors per patient, restricting visitors from certain wards or units, and requiring visitors to provide proof of vaccination or a negative COVID-19 test. These measures are put in place to reduce the risk of exposure and transmission within the hospital setting. In some cases, hospitals may even temporarily ban all visitors to protect the vulnerable patient population and ensure the safety of healthcare workers.
It is important for hospitals to regularly assess the situation and adjust their visitor policies accordingly. The decisions regarding visitor restrictions are often based on factors such as hospitalization rates, positivity rates, and the overall impact on the healthcare system. During flu season or infectious disease outbreaks, hospitals may implement stricter visitor restrictions initially and gradually relax them as the situation improves.
While visitor restrictions are necessary during public health emergencies, hospitals also recognize the importance of patient support systems. Therefore, exceptions are usually made for certain circumstances, such as end-of-life care, pediatric patients, or patients with disabilities who require the assistance of a designated support person. These exceptions are handled on a case-by-case basis, prioritizing the well-being of patients while minimizing the risk of disease transmission.
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Limited visitors allowed on selected units
Yale New Haven Hospital has had to adapt its visiting policies in response to the COVID-19 pandemic. The hospital has stressed that the safety and well-being of patients and staff are its top priorities.
In March 2021, the hospital began allowing limited visitors on selected units. This included all adult inpatients, excluding those on a COVID unit, who had been in the hospital for more than eight days. Visiting hours were set from 10 am to 6 pm daily, with patients allowed only one visitor per day, and no changing of visitors within the day. All visitors had to pass a COVID screening.
These guidelines aimed to balance safety with the provision of compassionate and patient-centred care. The hospital continues to monitor trends and developments regarding COVID-19 and adjust its visitation policies accordingly.
In December 2021, as COVID-19 cases spiked, the hospital reverted to stricter visitation rules, disallowing visitors except in specific circumstances, such as for babies being born or end-of-life situations. These exceptions needed to be approved ahead of time.
Yale New Haven Hospital's general visiting hours vary by department and unit. For most adult patient areas, visiting hours are from 10 am to 8 pm daily. However, these hours may be adjusted based on the specific needs of the patient and the unit. It is recommended that visitors check with the patient's care team and the hospital's website for the most up-to-date information and any specific requirements or restrictions.
The hospital has established guidelines for visitors to ensure a safe and comfortable environment for everyone. Visitors are expected to respect patient rest by keeping noise levels down and avoiding designated rest periods, usually between 2 pm and 4 pm. Yale New Haven Hospital is a smoke-free and vape-free campus, and visitors are advised to limit their numbers to two per patient at a time. Visitors should also wash their hands upon entering and exiting the patient's room and comply with the hospital's masking and Personal Protective Equipment (PPE) policies.
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COVID-19 vaccination proof required
As of March 2021, Yale New Haven Hospital allowed limited visitors on selected units for adult inpatients who had been in the hospital for more than eight days and were not on a COVID unit. Visiting hours were from 10 am to 6 pm daily, and patients were allowed only one visitor per day, with no changing of visitors within the day. All visitors had to pass COVID screening.
In December 2021, Yale New Haven Health announced that all visitors to admitted patients in its hospitals would have to show proof of full COVID-19 vaccination or a negative PCR test to visit. This change was made in response to the increase in COVID-19 cases. The vaccination requirement was effective at 8 a.m. on Thursday, December 23, 2021. Patients were allowed only one visitor per day due to rising cases, and all visitors had to be 18 years or older. Visitors were required to show a government-issued photo ID before entering. Unvaccinated or partially vaccinated visitors were eligible for visitation only if they could provide proof of a negative PCR test taken within 72 hours of the visit.
As of December 31, 2021, Yale-New Haven Hospital was no longer allowing visitors as COVID-19 cases spiked in the state. However, there were a couple of exceptions for babies being born and people about to pass away, but these had to be approved ahead of time.
As of March 2022, Yale New Haven Health was no longer requiring hospital visitors to show proof of vaccination or a negative COVID-19 test. However, visitors and patients were still required to wear masks in all Yale New Haven Health facilities. The decision to waive the vaccination or testing requirement was made due to the region's high vaccination rates and declining infection rate. Yale New Haven Health stated that it would periodically reassess the need for a testing or vaccination requirement and might reinstate it if necessary to protect patients, their families, and employees.
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Visitors must respect patient rest
Yale New Haven Hospital has had strict limits on visitation due to the COVID-19 pandemic. While the hospital has modified its patient visitation guidelines as per the downward trend in hospital admissions, positivity rates, and asymptomatic patients, it is important to check with the specific unit or department before visiting, as hours may be subject to change.
The hospital's visiting hours are designed to balance the needs of patients, visitors, and staff, promoting a safe and supportive environment for everyone. To ensure a safe and comfortable environment for all, visitors must respect patient rest. This means keeping noise levels down and avoiding visiting during designated rest periods, usually between 2:00 pm and 4:00 pm. The ICU also has a break from 12:30 pm to 1:30 pm for patient care and rest.
In addition to respecting patient rest, visitors must follow the hospital's guidelines to maintain a safe environment. This includes limiting the number of visitors to two per patient at a time, complying with the no-smoking and no-vaping policy, and understanding that patients with immunocompromised conditions may require special precautions, such as masks or gloves, to prevent infection transmission.
Before visiting, it is essential to check with the patient's care team to confirm visiting hours and any specific requirements or restrictions, such as isolation precautions or quiet time. Visitors should also be aware of any dietary restrictions or allergies the patient may have and refrain from bringing food or flowers without prior approval.
By understanding and respecting Yale New Haven Hospital's visiting hours and guidelines, visitors can help create a positive and comfortable experience for everyone involved while ensuring patients receive the rest and care they need to recover.
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No smoking or vaping
As of December 31, 2021, Yale New Haven Hospital was no longer allowing visitors as COVID-19 cases spiked in the state. Prior to this, the hospital had been allowing one fully vaccinated adult visitor per patient per day on inpatient units. However, visitation rules were subject to change based on COVID-19 numbers.
Yale New Haven Health maintains a strict Tobacco Free Environment policy that prohibits the use of tobacco and similar products, including electronic nicotine delivery systems and vapor products, in or on YNHHS-owned, leased, or maintained properties. This includes buildings, parking areas, grounds, and contiguous sidewalks. The policy complies with Connecticut law and applies to all individuals on YNHHS premises, including employees, patients, visitors, physicians, and volunteers.
The intent of the policy is to eliminate exposure to second- and third-hand smoke and create a healthy environment inside and out. Yale New Haven Health also supports employees who wish to quit smoking or using tobacco, offering resources and programs such as the Quit 4 Life program and HRConnect benefits service center.
In alignment with Yale New Haven Health's policy, Yale University also strives to be a smoke and tobacco-free campus. Smoking and the use of tobacco-derived or containing products are prohibited in all indoor and outdoor university spaces and properties, including parking lots, fields, recreational areas, buildings, and vehicles. This prohibition extends to electronic cigarettes and vaping substances in all their forms.
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Frequently asked questions
Yes, but there are some restrictions in place. Visitors are advised to check the hospital's website or contact the nursing staff for information on any current visitor restrictions.
The visiting hours vary by department and unit. For most adult patient areas, visiting hours are from 10:00 a.m. to 8:00 p.m. seven days a week. The visiting hours for the ICU are from 8:00 a.m. to 6:30 p.m., with a break from 12:30 p.m. to 1:30 p.m. for patient care and rest.
Yes, to maintain a comfortable and safe environment, the number of visitors is limited to two per patient at a time. Additionally, all visitors must comply with the hospital's guidelines, which include washing hands, respecting patient rest, and not smoking or vaping on campus.



























