
A hospital tour is an opportunity to explore a hospital and learn about its facilities and services. It can be particularly beneficial for expectant parents who plan to deliver their baby at that hospital, helping them to familiarise themselves with the maternity unit, labour ward, and birth centre. Hospital tours can be conducted in-person or virtually, with the former often involving a nurse or educator who guides the tour and provides insights into the delivery process, from admission to discharge. During a hospital tour, individuals can learn about parking, check-in procedures, pain relief options, and other aspects that can help alleviate anxiety and ensure a smoother experience when the time comes to utilise the hospital's services.
| Characteristics | Values |
|---|---|
| Purpose | To familiarise yourself with the hospital, especially if you're expecting your first baby |
| Who it's for | Expecting families, including birth partners |
| When to go | Around the 30-week mark or during the third trimester (between week 30 and week 34) |
| Types | In-person or virtual |
| What it includes | The lobby, admissions, floor plans, operating rooms, various departments, labour ward, midwife-led birth centre, parking, check-in, triage, maternity floor, etc. |
| Benefits | Provides a sneak peek of where you'll be and what will happen; helps you figure out the best route to take; helps you meet the staff; helps you visualise your space and feel more comfortable |
| Questions to ask | Where to park, accommodation for partners, whether the baby stays with the mother, availability of birth balls, breastfeeding policy, c-section and induction rates, pain relief options, etc. |
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What You'll Learn

Familiarising yourself with the hospital
Firstly, you can get a sense of the hospital's location, layout, and logistics. This includes finding out where to park, which entrance to use, and where the emergency department is located. Knowing these practical details in advance can save time and reduce stress when you're actually en route to the hospital, especially if you're in labour.
Secondly, a tour allows you to see the current condition and atmosphere of the facility. This can be valuable in assessing the cleanliness, amenities, and overall environment of the hospital, which is crucial when deciding where to deliver your baby. You can also learn about the different departments, such as the labour ward, maternity ward, and midwife-led birth centre, and understand the process of moving between these areas during your stay.
During an in-person tour, you may also get to meet some of the staff, including nurses and educators, who can guide you through the delivery process and answer any questions you may have. This can be comforting and help you feel more at ease knowing the people who will be assisting you.
Additionally, a hospital tour can provide valuable information about the hospital's policies and procedures. This includes understanding the typical time spent in each room, the availability of birth partners to stay overnight, the hospital's approach to interventions, and their support for specific techniques like hypnobirthing or breastfeeding.
By taking a hospital tour, you can familiarise yourself with the hospital's physical space, staff, and policies. This knowledge can alleviate anxiety, help you visualise your upcoming stay, and ultimately contribute to a more positive and informed experience.
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Learning about the maternity ward
Touring a hospital's maternity ward can be a great way to familiarise yourself with the facility and learn about the birthing process. This is especially beneficial for expectant mothers who may be feeling anxious about the unknown and want to know what to expect during their stay. Both virtual and in-person tours are usually available, offering different advantages.
Virtual tours are typically self-paced and provide 360-degree views of the maternity unit. They give you a glimpse of the rooms, including the lobby, admissions, floor plans, operating rooms, and various departments. These tours often include detailed captions and an FAQ section, allowing you to explore at your own pace and gain important information about the facility. Some hospitals also offer live and interactive virtual tours, where you can ask questions and receive up-to-date information.
In-person tours, on the other hand, offer a more tangible experience. They usually last about an hour and are guided by a labour and delivery nurse or hospital educator. During these tours, you will be walked through the entire delivery process, from admission to discharge. You will likely start at the registration office and then move on to the triage area, which is the pre-delivery section of the maternity ward. Here, you'll learn about the initial assessments and monitoring that occur before delivery. You'll also get to see family waiting rooms, labour and delivery suites, and postpartum rooms. In-person tours allow you to familiarise yourself with the layout of the hospital, including practical details such as parking, entrances, and the location of the maternity ward in relation to emergency services.
The recommended time to take a maternity ward tour is during the beginning of the third trimester, specifically between weeks 30 and 34 of pregnancy. These tours are typically free and can be scheduled by contacting the hospital or birthing centre directly or checking their website for upcoming tour dates and times.
Overall, taking a tour of a hospital's maternity ward can provide valuable information and peace of mind for expectant mothers and their families. It allows them to become acquainted with the facility, understand the birthing process, and feel more prepared for the arrival of their little one.
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Understanding the labour ward
A hospital tour is a great way to familiarise yourself with the labour ward and its facilities. It can help you feel more comfortable and less anxious about the upcoming birth, especially if you are expecting your first baby. During a hospital tour, you can learn about the different facilities available, such as whether the rooms have baths, showers, or birthing pools, and whether you can actually give birth in the bath or just labour in it. You can also learn about the typical time spent in each room type and the odds of being in a shared room.
In-person tours can be a great practice run for getting to the hospital when you go into labour. You can figure out the best route, where to park, and what entrance to use. You may even get to meet some of the staff who will be assisting you during your hospital stay. Virtual tours can also be informative, as they often include 360-degree views of the lobby, admissions, floor plans, operating rooms, and various departments. They usually feature detailed captions and an FAQ section.
It is recommended to take a hospital tour during the beginning of the third trimester, preferably between weeks 30 and 34 of pregnancy. Hospital tours are typically free and can be booked by calling the hospital or checking their website for upcoming tour dates and times.
By taking a tour of the labour ward, you can gain a better understanding of the environment and processes, which can help you feel more prepared and relaxed when the time comes to welcome your new family member.
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Getting to know the staff
In-person hospital tours allow for a more intimate setting, where you can interact with the staff and ask questions specific to your needs. This is especially beneficial for individuals with anxiety or those who wish to have a clear understanding of the hospital's procedures. By familiarizing yourself with the staff, you can gain a sense of comfort and reassurance, knowing that you are in capable hands.
The staff you encounter during an in-person hospital tour will vary depending on the hospital and the department you are visiting. For example, if you are taking a tour of the maternity ward, you may meet obstetricians, gynecologists, pediatricians, lactation counselors, and other specialists. They can provide valuable information about the birthing process, pain management options, and post-delivery care.
During the tour, pay attention to the staff's interactions with patients and each other. This will give you a sense of the hospital's culture and the level of care provided. Ask questions about staff availability, shift changes, and the patient-to-staff ratio to understand the level of attention and support you can expect during your stay.
Additionally, use this opportunity to assess the staff's level of expertise and experience. Inquire about their qualifications, specialized training, and years of practice. This is particularly important if you have specific medical needs or concerns. By getting to know the staff, you can gain insight into the quality of care you can expect and make a more informed decision about your healthcare choices.
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Asking questions
A hospital tour is an opportunity to familiarise yourself with the hospital environment and learn more about the facilities, staff, and services available. It can be particularly beneficial for expectant parents, helping them feel more comfortable and confident about the upcoming birth. During a hospital tour, you will typically be able to visit different areas of the hospital, such as the labour ward, maternity unit, and birth centre. You will also have the chance to ask questions and interact with staff.
When participating in a hospital tour, it is essential to ask questions to gain a comprehensive understanding of the hospital's facilities and services. Here are some critical areas to inquire about:
Location and Navigation:
- Ask about the hospital's location and get clear directions on how to get there. Inquire about parking options, including designated areas for expectant mothers, and the best entrances to use. Understanding the logistics can reduce stress when it's time to head to the hospital.
- Find out about the check-in process, including where to go and what paperwork or documentation is required. Knowing these details in advance can streamline the process during labour or in an emergency.
Facilities and Amenities:
- Inquire about the availability of birth balls or exercise balls in the birth centre and labour ward. These can be beneficial for comfort and pain management during labour.
- Ask about the hospital's policy on birth positions. Find out if they accommodate various birth positions or if there are specific positions they recommend or require.
- If you plan to breastfeed, inquire about their breastfeeding policy and support, including the availability of private rooms or spaces for breastfeeding mothers.
- Learn about the hospital's bathing facilities for both mothers and babies. Some hospitals offer the option of labouring or giving birth in a bath, while others may have separate bathing areas.
- If you have specific preferences or requirements, such as hypnobirthing techniques or a birth plan, ask if the hospital accommodates these requests and how they can support you.
Staffing and Care:
- Understand the staffing structure by asking about shift changes and the typical staff-to-patient ratio. This can give you an idea of the level of attention and care you can expect during your stay.
- Inquire about the qualifications and specialisations of the staff. Knowing the range of expertise available can provide reassurance and help you understand the types of care offered.
- If your partner or support person plans to stay overnight, ask about accommodation options and any restrictions or requirements they should be aware of.
Interventions and Procedures:
- Ask about the hospital's C-section and induction rates compared to the national average. This can give you insight into their approach to intervention during birth and their overall philosophy on natural versus medicalised births.
- Understand the options for pain relief available in each area of the hospital. Inquire about the types of pain relief offered, such as epidurals, Pethidine, or Meptid, and the criteria for accessing them.
- Learn about the hospital's policy and support for vaginal births after caesarean (VBAC) if relevant to your situation. Understanding their approach to VBAC can help you make informed decisions about your birth plan.
Remember, the purpose of asking questions during a hospital tour is to gather information that will help you make informed decisions about your care and the birth of your child. Don't be afraid to ask clarifying questions or seek additional details. The staff conducting the tour should be knowledgeable and willing to provide you with the information you need to feel confident and prepared.
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Frequently asked questions
A tour of a hospital is an opportunity to see the facilities and learn more about the services provided. Hospital tours are often taken by expecting parents who are considering giving birth at that hospital.
A hospital tour can help to ease anxiety about giving birth in a hospital setting. It can also help you to decide if that hospital is the right place for you to give birth.
On a hospital tour, you will typically see the maternity unit, including the labour ward and the rooms. You may also see the midwife-led birth centre, the emergency department, and the check-in and triage areas.
On a hospital tour, you will learn about the hospital's policies and procedures, including those relating to breastfeeding, pain relief, and childbirth techniques. You will also learn practical information such as where to park and what entrance to use.



































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