
Waterbury Hospital is a 347-bed community teaching facility affiliated with Yale University School of Medicine, the University of Connecticut School of Medicine, and other reputable institutions. It has been at the forefront of healthcare in its region for over 125 years. The hospital's culture is characterised by a commitment to nursing excellence, clinical excellence, diversity and inclusion, and patient safety. Waterbury Hospital fosters a collaborative environment that promotes accountability, advanced education, teamwork, and empowerment among its staff. It strives to provide world-class care in a comfortable, friendly, and safe setting for its patients.
| Characteristics | Values |
|---|---|
| Safety | Top priority with a goal of zero harm to patients |
| Patient Experience | World-class care in a comfortable, friendly, and healing environment |
| Diversity & Inclusion | Embracing diversity of coworkers, physicians, vendors, and patients |
| Nursing Excellence | Accountability, advanced education, teamwork, and empowerment |
| Orthopaedic Surgery | Interdisciplinary and comprehensive approach with minimally invasive procedures |
| Community | Thriving, dynamic, and cutting-edge healthcare with access to leading medical schools and centres |
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What You'll Learn
- Waterbury Hospital is committed to a culture of safety
- The hospital fosters a culture of inclusion and diversity
- Nursing excellence is promoted through accountability, advanced education, teamwork and empowerment
- Waterbury Hospital is an international leader in orthopaedic surgery
- The hospital is committed to providing world-class care

Waterbury Hospital is committed to a culture of safety
Safety is a core value at Waterbury Hospital, and the institution is dedicated to becoming a High Reliability Organization (HRO). This means that everyone, from leadership to frontline staff, is united by the goal of ensuring zero harm to patients. The culture of safety encourages staff to hold each other accountable, speak up about patient care concerns, and prioritize clear communication. Clinical staff meet daily for a "safety huddle" to review schedules and patient safety considerations, fostering a proactive approach to patient care.
The hospital's commitment to safety is also reflected in its behavior expectations for staff. All employees are expected to make a personal commitment to safety, take accountability for their actions, and actively improve cross-functional collaboration. This culture of accountability and teamwork extends to the nursing staff, who are empowered to collaborate across disciplines to enhance communication and patient care skills.
Waterbury Hospital's dedication to safety is further exemplified by its recognition as a top-performing hospital by leading organizations. The hospital has been acknowledged for its quality of care, orthopaedic surgery, and joint replacement procedures. With affiliations with renowned medical schools and a diverse, inclusive community, Waterbury Hospital is committed to providing a safe, cutting-edge healthcare environment.
Overall, Waterbury Hospital's culture of safety is characterized by accountability, collaboration, and a patient-centric approach. Through daily safety practices, staff engagement, and a commitment to excellence, the hospital strives to provide the best possible care while ensuring patient safety and well-being. This culture of safety is integral to the hospital's identity and is reflected in every aspect of patient care and staff interaction.
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The hospital fosters a culture of inclusion and diversity
Waterbury Hospital fosters a culture of inclusion and diversity. The hospital is located in Waterbury, the fifth-largest city in Connecticut, which is home to an estimated 110,360 citizens of diverse ethnic, cultural, and religious backgrounds.
The hospital's belonging committee is dedicated to building a culture of diversity and inclusion. They understand that courageous conversations lead to collaboration and innovative problem-solving. Waterbury Hospital embraces the diversity of its coworkers, physicians, vendors, and patients. They do not tolerate harassment or discrimination based on race, ethnicity, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristics protected by law.
The hospital provides reasonable accommodations to employees with qualified physical or mental disabilities. They also offer a variety of programs that foster a culture of inclusion, such as the "Building Belonging" program, which is a multifaceted approach to diversity and inclusion training.
Waterbury Hospital has been at the cutting edge of healthcare in its region for more than 125 years. It is a 347-bed community teaching facility affiliated with Yale University School of Medicine, the University of Connecticut School of Medicine, and other reputable institutions. The hospital's commitment to nursing excellence is demonstrated through a culture that promotes accountability, advanced education, teamwork, and empowerment. Their culture of safety holds everyone accountable and encourages speaking up about patient care concerns.
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Nursing excellence is promoted through accountability, advanced education, teamwork and empowerment
Waterbury Hospital is committed to nursing excellence through accountability, advanced education, teamwork, and empowerment. This commitment is reflected in its culture and values, with a focus on providing world-class care in a comfortable, friendly, and safe environment.
Accountability
At Waterbury Hospital, accountability is a key aspect of their culture of safety. The hospital's leadership and frontline staff are dedicated to ensuring zero harm to patients and encouraging open communication about patient care concerns. Clinical staff meet daily for a safety "huddle" to review schedules and important patient safety considerations, fostering a sense of collective responsibility.
Advanced Education
Waterbury Hospital is a community teaching facility affiliated with renowned medical schools, including Yale University School of Medicine and the University of Connecticut School of Medicine. This academic affiliation reflects the hospital's commitment to advanced education and staying at the forefront of healthcare developments. The hospital also offers scholarships to students in the community pursuing health-related education, fostering a culture of lifelong learning.
Teamwork
Teamwork is integral to the success of Waterbury Hospital. The hospital promotes a collaborative environment where diverse teams work together to provide comprehensive patient care. This interdisciplinary approach is evident in the Orthopaedic Surgery Center, where surgeons, physician assistants, and other healthcare professionals come together as "TeamOrtho," offering an innovative and patient-centered approach to orthopaedic care.
Empowerment
Waterbury Hospital empowers its nursing staff by fostering a culture of inclusion and diversity. The hospital embraces the diversity of its patients, physicians, and staff, creating a supportive and respectful environment. The "Building Belonging" program is a testament to this commitment, promoting courageous conversations and innovative problem-solving. The hospital also provides reasonable accommodations for employees with qualified physical or mental disabilities, ensuring an inclusive workplace.
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Waterbury Hospital is an international leader in orthopaedic surgery
Waterbury Hospital is a top-performing and regionally renowned hospital in Connecticut. It has been recognised for its quality of care by some of the most prestigious healthcare organisations in the country. With a dynamic and challenging environment, Waterbury Hospital has been at the cutting edge of healthcare in its region for over 125 years.
The hospital's orthopaedic surgeons have the expertise to treat injuries to the neck, shoulder, elbow, hand, wrist, hip, knee, ankle, and foot. They also provide sports medicine services and total joint replacement procedures. Waterbury Hospital's orthopaedic specialists are sports medicine fellowship-trained and adhere to the highest ethical standards. The hospital aims to provide patients with quick and pain-free recovery, enabling them to return to their everyday lives.
Waterbury Hospital's orthopaedic department coordinates care with other medical professionals, including neurosurgery, sports medicine, pain management, anesthesiology, radiology, internal medicine, and physical therapy. This interdisciplinary approach ensures the most effective and individualised treatment for each patient's orthopedic condition. The hospital also has a Bone Health Centre dedicated to treating and managing osteoporosis. They offer advanced procedures to relieve pain and restore mobility, and provide immediate and comprehensive care for orthopedic injuries resulting from accidents, falls, or trauma.
Safety is a core value at Waterbury Hospital, and they are committed to becoming a High Reliability Organization (HRO). The hospital fosters a culture where everyone, from leadership to frontline staff, is dedicated to the goal of zero harm to patients. To support this safety culture, behaviour expectations have been established for clinical and non-clinical staff, emphasising personal commitment to safety, accountability, clear communication, and cross-functional collaboration.
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The hospital is committed to providing world-class care
Waterbury Hospital is committed to providing world-class care to its patients. The hospital has been at the forefront of healthcare in its region for over 125 years, affiliated with prestigious institutions such as Yale University School of Medicine and the University of Connecticut School of Medicine. With a 347-bed community teaching facility, Waterbury Hospital offers a dynamic and challenging environment for its staff while maintaining a comfortable and friendly space for its patients.
The hospital's commitment to excellence is evident in its recognition by leading organizations like U.S. News and World Report, Healthgrades, and Healthstream. Notably, Waterbury Hospital was named a Top Performing Hospital for knee and hip replacements in 2015, showcasing its expertise in orthopaedic surgery. Their orthopaedic surgeons and physician assistants are highly trained and experienced, offering innovative procedures in a unique, patient-centered approach.
The culture at Waterbury Hospital promotes accountability, advanced education, teamwork, and empowerment. Their nurses have the opportunity to collaborate with various disciplines to enhance communication and patient care skills in a multicultural setting. The hospital fosters an inclusive environment, embracing the diversity of its patients, coworkers, physicians, and vendors. They do not tolerate discrimination of any kind and are committed to providing reasonable accommodations for employees with disabilities.
Safety is a core value at Waterbury Hospital, with a goal of zero harm to every patient, every time. To achieve this, the hospital has established behaviour expectations for staff, encouraging clear communication and cross-functional collaboration. Clinical staff also hold daily safety "huddles" to review schedules and patient safety considerations, ensuring that patient safety remains a top priority. Waterbury Hospital's dedication to providing world-class care is evident in its combination of clinical excellence, a culture of safety, and a diverse, inclusive environment.
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Frequently asked questions
Waterbury Hospital provides patients with world-class care in a comfortable, friendly, and safe environment. The hospital has been recognised for its quality of care and clinical excellence by prestigious organisations such as U.S. News and World Report, Healthgrades, and Healthstream. The hospital is committed to a culture of safety, aiming for zero harm to patients and encouraging staff to speak up about patient care concerns.
Waterbury Hospital fosters a culture of inclusion and diversity, with a commitment to providing reasonable accommodations for employees with disabilities. The hospital offers programs such as "Building Belonging", which focuses on diversity and inclusion training. Waterbury Hospital also promotes nursing excellence through a culture that encourages accountability, advanced education, teamwork, and empowerment.
Waterbury Hospital is an international leader in orthopaedic surgery, with highly trained surgeons and physician assistants. The hospital has been at the cutting edge of healthcare in its region for over 125 years and is affiliated with renowned institutions such as Yale University School of Medicine and the University of Connecticut School of Medicine. It has been recognised by U.S. News and World Report as a Top Performing Hospital for knee and hip replacements.
Waterbury Hospital is deeply connected to the diverse community of Waterbury, Connecticut, and its surrounding areas. The hospital works closely with the Waterbury Hospital Auxiliary, Inc., a non-profit organisation that promotes health and well-being in the community. The Auxiliary has supported the hospital and the community for over 125 years through various initiatives, scholarships, and fundraising efforts. Waterbury Hospital is committed to serving a regional population of around 280,000 patients.











































