
The Princess Royal Hospital in Telford is part of the Shrewsbury and Telford Hospitals NHS Trust. It provides acute services, including urgent and emergency care, emergency medicine and surgery, paediatric services, maternity services, and end-of-life care to nearly half a million people in Shropshire, Telford and Wrekin, and mid Wales. The hospital has faced challenges with inconsistent infection control practices and managerial issues. It is accessible by road, rail, and bus, with nearby bus stops and cycle routes.
| Characteristics | Values |
|---|---|
| Location | Apley Castle, Grainger Drive, Telford, Shropshire, TF1 6TF |
| Transportation Access | Two bus stops near the main entrance, cycle routes, and a mile from Wellington railway station |
| Services | Urgent and emergency care, emergency medicine, surgery, paediatric services, maternity, end-of-life care, diagnostic and screening, critical care, outpatient services |
| Medical Care Services | Cardiology, renal, respiratory, dermatology, stroke, care of the elderly, neurology, diabetes, oncology, haematology, palliative care |
| Inspection Results | Requires improvement, inconsistent infection control practices, managerial challenges, lack of clinical leadership |
| Fines and Closures | Fined £333,000 in 2017 after four patients sustained fatal falls, A&E department closed overnight in 2018 due to safety concerns |
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What You'll Learn
- The Princess Royal Hospital is part of the Shrewsbury and Telford Hospitals NHS Trust
- It provides acute services to those living in Telford and the surrounding areas
- The hospital offers a range of medical care services, including cardiology, renal, and respiratory
- There are bus stops and bicycle parking available at the hospital
- The hospital has faced challenges in maintaining consistent infection control practices

The Princess Royal Hospital is part of the Shrewsbury and Telford Hospitals NHS Trust
The Princess Royal Hospital is a district general hospital in Telford, Shropshire, that is part of the Shrewsbury and Telford Hospitals NHS Trust. It provides acute services to those living in Telford and the surrounding areas, serving nearly half a million people in Shropshire, Telford and Wrekin, and mid Wales. Of the area covered by the trust, 90% is rural.
The hospital offers a range of services, including urgent and emergency care, emergency medicine and surgery, paediatric services, maternity services, and end-of-life care. It also provides diagnostic and screening, critical care, and outpatient services. The urgent and emergency care service operates 24 hours a day, seven days a week and is the main receiving centre for acutely unwell children. The hospital has a "'Pit Stop" or rapid assessment area for patients arriving by ambulance and a dedicated children's waiting area.
The Princess Royal Hospital has strong transport links, with two bus stops near the main entrance and several bus routes serving the area. It is also accessible via the M54 motorway and is approximately one mile from Wellington railway station, with various cycle routes leading to the hospital.
In terms of patient care, the hospital has faced some challenges, including inconsistent infection control practices and issues with surgical consent forms. However, it has also received recognition for its end-of-life care services, with a specialist palliative care team providing advice and support to patients with serious, life-limiting illnesses across both the Princess Royal Hospital and the Royal Shrewsbury Hospital.
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It provides acute services to those living in Telford and the surrounding areas
The Princess Royal Hospital in Telford is part of the Shrewsbury and Telford Hospitals NHS Trust. It provides acute services to those living in Telford and the surrounding areas, including Shropshire, Wrekin, and mid-Wales. In fact, the hospital offers services to nearly half a million people, 90% of whom live in rural areas.
The hospital is easily accessible by road, rail, and bus. By road, the hospital is accessible via the M54 motorway, and by rail, it is approximately one mile from Wellington railway station. There are also two bus stops near the main entrance, with regular services from Wellington, Leegomery, and Telford Town Centre.
The Princess Royal Hospital offers a range of medical care services, including cardiology, renal, respiratory, dermatology, stroke, care of the elderly, neurology, diabetes, and endocrine. They also have a palliative and end-of-life care team that provides specialist advice and support to people with serious, life-limiting illnesses. In addition, the hospital provides urgent and emergency care services, emergency medicine, surgery, paediatric services, maternity services, critical care, and outpatient services.
The hospital has faced some challenges, including inconsistent infection control practices and issues with surgical consent forms and medical outliers causing bed blockages. However, it has also received recognition for its good services for children and young people, maternity, gynaecology, and A&E services.
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The hospital offers a range of medical care services, including cardiology, renal, and respiratory
The Princess Royal Hospital in Telford is part of the Shrewsbury and Telford Hospitals NHS Trust, which serves nearly half a million people in Shropshire, Telford and Wrekin, and mid Wales. The hospital is easily accessible by road, with clear signposting from the M54 motorway. It is also served by several bus routes from Wellington, Leegomery, and Telford Town Centre, with two bus stops near the main entrance. For those travelling by train, the hospital is approximately one mile from Wellington railway station, with several cycle routes leading to the hospital.
The hospital offers a comprehensive range of medical care services, including cardiology, renal, and respiratory medicine. It is the trust's specialist centre for inpatient head and neck surgery and is the main centre for inpatient women's and children's services through the Shropshire Women and Children's Centre. The hospital also provides maternity services, neonatology, and paediatric care.
In addition to the above, the hospital's medical care services include clinical support, oncology, haematology, neurology, diabetes and endocrinology, dermatology, stroke care, palliative and end-of-life care, and geriatric medicine. The hospital has faced challenges, including issues with patient safety, which led to fines and concerns over the temporary closure of its accident and emergency department. However, these issues were addressed, and the hospital recruited more A&E doctors and nurses to improve patient care.
The Princess Royal Hospital, along with the Royal Shrewsbury Hospital, provides essential acute inpatient care and treatment for a wide range of specialties, serving a large population across multiple regions. The hospital's range of services, including its focus on cardiology, renal, and respiratory medicine, makes it a vital healthcare resource for the local community and beyond.
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There are bus stops and bicycle parking available at the hospital
The Princess Royal Hospital in Telford was opened by the Princess Royal herself, Princess Anne, in 2003. The hospital is easily accessible by public transport and offers various options for those wishing to travel sustainably.
There are two bus stops near the main entrance of the hospital, which is conveniently located off the M54 motorway. The hospital mainly receives buses from Wellington, Leegomery, and Telford Town Centre. The number 15 and 16 buses, which can be boarded in Telford Town Centre, both stop at the Princess Royal Hospital. The number X5 also offers 10 return journeys per day between Shrewsbury Bus Station and Telford Bus Station, which is useful for those travelling from further afield. For those eligible, the Telford and Wrekin Concessionary Travel Scheme offers free travel on local bus services.
The hospital also provides "Sheffield"-style cycle parking stands and racks situated around the hospital grounds, including two covered bicycle shelters. These shelters are located next to the Main Entrance and opposite the Women and Children's Centre. There are several cycle routes that lead to the hospital, including the Silkin Way, and quieter residential roads can also be used. For those travelling by train, the hospital is approximately one mile from Wellington Station, which is the closest station to the hospital.
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The hospital has faced challenges in maintaining consistent infection control practices
The Princess Royal Hospital in Telford, part of the Shrewsbury and Telford Hospitals NHS Trust, has faced scrutiny for its infection control practices. While the hospital provides critical care and other essential services to the local community, there have been concerns about consistent adherence to infection control guidelines.
One notable issue was identified in the phlebotomy room, where chairs were found to be in a poor state of repair and not compliant with infection prevention standards. The hospital acknowledged this problem and was taking remedial action to address it. However, this incident highlights a broader challenge in maintaining consistent infection control practices across all areas of the hospital.
Inconsistent infection control practices have been observed in other instances as well. For example, a patient in isolation had their side room door left open on two consecutive days, indicating a potential breach in isolation protocols. Such incidents raise concerns about the hospital's ability to effectively manage infection risks and ensure patient safety.
The hospital has also faced challenges in ensuring mandatory training compliance among medical staff. During an inspection, it was noted that staffing levels had not improved since the previous assessment, falling below the required standards. As a result, patients did not always receive safe care and treatment, and there were issues with continuity of care.
To address these concerns, the hospital has implemented various measures. For instance, hand rub is provided at the main ward door, serving as an important infection control measure for visitors and staff entering and leaving the ward. However, ensuring consistent infection control practices across all areas of the hospital remains a continuous endeavour.
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