South Shore Hospital: Family Medicine Clinic Review

South Shore Health offers family medicine services at its South Shore Medical Center in Norwell, Kingston, and Quincy. The center provides comprehensive primary care for patients of all ages, ranging from prevention and routine care to specialized treatment for complex diseases. Its family medicine providers emphasize personalized care for each patient and leverage their knowledge of family medical histories to provide effective treatment. South Shore Hospital, recognized for its quality of care, offers emergency, acute, and outpatient services as a Level II Trauma Center in Massachusetts.

Individualised patient care

South Shore Health's family medicine providers are committed to treating each patient as an individual. Their providers care for multiple generations of the same family, giving them unique, in-depth knowledge of their patients' family medical histories. This allows them to offer consistent, personalised, and comprehensive care.

South Shore Medical Center offers family medicine in three modern facilities in Norwell, Quincy, and Kingston. Each location has on-site laboratory and radiology services, with Norwell offering on-site urgent care and medication for the treatment of alcohol use disorder for adult patients.

South Shore Health's primary care providers offer care at every age and stage of life. They provide preventive care, guidance on healthy lifestyles, immunizations, and screenings. They also diagnose and treat common conditions and manage chronic diseases, including hypertension and diabetes. South Shore Health's providers work within their Family Medicine, Internal Medicine, and Pediatric departments.

South Shore Medical Center has been awarded Patient-Centered Medical Home status by the National Committee for Quality Assurance (NCQA). This means a physician-led team provides healthcare when and where patients need it, in a language they understand. Patients can call their main line 24 hours a day, 365 days a year, to speak to a provider about non-life-threatening issues.

Comprehensive services

South Shore Health's family medicine providers offer comprehensive services to patients of all ages, from prevention and routine care to specialised treatment for complex diseases and conditions. Their team-based approach to healthcare ensures that each patient is treated as an individual, with personalised care tailored to their unique needs.

The South Shore Medical Center offers comprehensive primary care with over 100 board-certified internal medicine, family medicine, and paediatric primary care providers. They also provide specialty care, including general surgery, dermatology, gastroenterology, podiatry, orthopaedics, urogynecology, and more. The modern facility includes laboratory and radiology services and offers evening and weekend appointments for patient convenience.

South Shore Health's family medicine services cover a wide range of specialities. These include cardiology, dentistry, ears, nose and throat, hematology, obstetrics and gynecology, ophthalmology, pain management, pharmacy, pulmonary medicine, and urology. They also offer diagnostic services, such as bone density testing, MRI, ultrasound, and X-ray.

The healthcare group also provides a range of support services, such as support groups, community exercise initiatives, nutrition counselling, and youth health programs. Patients can also take advantage of virtual visits, urgent care, and 24/7 access to a provider for non-life-threatening issues. South Shore Health is committed to delivering comprehensive healthcare that meets the diverse needs of every family member.

Multi-generational care

South Shore Health's family medicine providers offer comprehensive primary care for patients of all ages, from children to adults. Their services range from prevention and routine care to specialized treatment for complex diseases and conditions. The medical team at South Shore often cares for multiple generations within the same family, which gives them a unique advantage. They have in-depth knowledge of their patients' family medical history, allowing them to provide personalized and comprehensive care.

The South Shore Medical Center has facilities in Norwell, Quincy, and Kingston, offering a wide range of services. These include internal medicine, family medicine, and pediatrics, ensuring care at every age and stage of life. They also provide specialty care, such as general surgery, dermatology, gastroenterology, orthopedics, and urogynecology. The center is recognized for its Patient-Centered Medical Home status, assuring that patients receive care when and where they need it and in a language they understand.

The medical team at South Shore takes a team-based approach to healthcare, with each provider having a dedicated team of nurses. This ensures consistent and personalized care for patients. The center also offers virtual visits, urgent care, and 24/7 access to a provider through their main line for non-life-threatening issues.

South Shore Family Medical Associate is another comprehensive medical facility in the South Shore area. They offer a broad range of healthcare services, including family medicine, cardiology, dentistry, obstetrics and gynecology, and more, catering to the diverse needs of families in the community.

Specialist departments

South Shore Health's family medicine providers serve patients of all ages, addressing needs ranging from prevention and routine care to specialized care for complex diseases and conditions. The South Shore Medical Center offers comprehensive primary care for thousands of patients with more than 100 board-certified internal medicine, family medicine, and paediatric primary care providers.

The Center has several specialist departments, including:

• Dermatology
• Gastroenterology
• Podiatry
• Orthopedics
• Urology
• Cardiology
• Ophthalmology
• Pulmonary Medicine
• Endocrinology
• Rheumatology
• Sports Medicine

The South Shore Medical Center also has a Women's Center, a Center for Orthopedics, Spine, and Sports Medicine, a NeuroSpine department, a Health Center for Wound Healing, a Pain Management Clinic, and an Outpatient Imaging and Women's Specialty Center.

Patient resources

South Shore Hospital is a not-for-profit community organisation that provides the safest, highest-quality healthcare experience to patients and their families. The hospital has been delivering excellent care since 1912 and has been recognised as a Top General Hospital by the Leapfrog Group. South Shore Hospital also accepts almost every major health insurance plan.

South Shore Hospital offers a wide range of patient resources to ensure that patients have access to the care and support they need. Here are some of the key patient resources available:

• Transportation Services: The hospital provides transportation services for seniors and disabled patients travelling to the hospital or affiliated clinics.
• Courtesy Shuttle: The courtesy shuttle offers rides to patients with appointments at South Shore Hospital or its directly affiliated programs and services.
• Valet Parking: Valet parking is available at the McKim Family Main Entrance on weekdays from 9 am to 9 pm. There is also ample handicapped parking available in the parking lots on campus.
• Emergency Services: The hospital provides 24/7 emergency medicine services for patients requiring immediate medical attention.
• Emerson Lobby Café: The café, located on the first floor of the hospital, offers a range of food and beverage options, including specialty coffee, baked goods, and sandwiches. It is currently open for take-out only.
• Gift Shop: The hospital's gift shop, The Friendly Shop, offers a variety of items such as flowers, clothing, greeting cards, jewellery, and unique gifts. All proceeds from the shop are donated to benefit patients and their families.
• South Shore MyChart: South Shore MyChart is an online platform that allows patients to make appointments, view lab results, message care providers, and access other useful features.
• Find a Doctor Tool: Patients can use the Find a Doctor tool on the South Shore Health website to locate a physician accepting new patients and schedule an appointment.
• New Patient Registration: South Shore Health offers the option to request a call from a new patient registration specialist to assist with the registration process.
• Billing and Insurance: The hospital provides contact information for patients with questions about their healthcare bills or insurance coverage.
• Support Groups: South Shore Health offers support groups for patients to connect and receive additional support during their healthcare journey.
• Community Resource Directory: The hospital provides a community resource directory to help patients access additional resources and services in the community.

Frequently asked questions