
Maidstone Hospital is located in Barming, Maidstone, Kent, and is managed by the Maidstone and Tunbridge Wells NHS Trust. The hospital offers a range of services, including emergency care, orthopaedic, and cancer treatment. While it is challenging to determine the exact number of hospitals in Maidstone, UK, the presence of the Maidstone Hospital and its associated services suggests that there is at least one hospital serving the region.
| Characteristics | Values |
|---|---|
| Number of Hospitals | 1 |
| Name of the Hospital | Maidstone Hospital |
| Address | Hermitage Lane, Maidstone, Kent, ME16 9QQ |
| Phone Number | (01622) 224796 |
| Managing Authority | Maidstone and Tunbridge Wells NHS Trust |
| Services Offered | Pain Management, Physiotherapy, Prostate Cancer Service, Rheumatology, Stroke, Urology, Vascular Surgery, A&E, etc. |
| Inspection Ratings | Outstanding, Good, Requires Improvement, Inadequate, Not Rated |
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What You'll Learn

Maidstone Hospital's location and contact details
Maidstone Hospital is located on Hermitage Lane, Maidstone, Kent, ME16 9QQ. It is managed by the Maidstone and Tunbridge Wells NHS Trust and can be contacted on (01622) 224796. The hospital offers a range of services, including pain management, physiotherapy, prostate cancer service, rheumatology, stroke care, urology, and vascular surgery. It also has a £2 million Emergency Care Centre, offering full A&E services, a GP out-of-hours service, and a walk-in centre.
The hospital has undergone several expansions since it opened, including the addition of a self-contained orthopaedic unit and a new Eye, Ear, and Mouth Unit in 2003. The Peggy Wood Breast Care Centre was added in 2004, followed by the Emergency Care Centre in 2005. The Kent Oncology Centre, a specialist cancer centre, is also located within the hospital.
Maidstone Hospital is subject to inspections by the Care Quality Commission, which rates services according to safety, effectiveness, caring, responsiveness, and leadership. The hospital has been rated as "Requires improvement" in several areas, indicating that it is not performing as well as it should and needs to make changes.
The Maidstone and Tunbridge Wells NHS Trust, which manages Maidstone Hospital, covers various locations, including Gillingham (ME7 5NY), Tonbridge (TN11 0NE), and Tunbridge Wells (TN2 4QJ). The Trust values patient feedback and encourages patients to rate the care or treatment they receive to help improve services.
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Maidstone and Tunbridge Wells NHS Trust
Tunbridge Wells Hospital, located a short distance from Tunbridge Wells town centre, is the first NHS hospital in England to provide en-suite, single rooms for all inpatients. It is a designated Trauma Unit, undertakes the Trust's emergency surgery, and is the main site for Women's and Children's, and Orthopaedic services. The hospital is also home to the Education Centre, which enables the Trust to offer excellent clinical training.
In addition to its hospitals, the Maidstone and Tunbridge Wells NHS Trust also manages several satellite units across Kent and East Sussex. The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people in these regions. The Trust employs over 8,000 full and part-time staff and was named by the Health Service Journal as one of the top hundred NHS trusts to work for in 2015. It has also been recognised for its innovative clinical strategy, which enables the development of new services and specialist areas of expertise.
The Maidstone and Tunbridge Wells NHS Trust has been involved in several controversies. In 2015, it became the first NHS trust to be charged with corporate manslaughter after the death of a patient in 2012. Additionally, in 2021, it emerged that an employee at hospitals managed by the Trust had sexually abused at least 100 bodies in hospital mortuaries. The Trust has also faced criticism for its financial decisions, including the dismissal of its Chief Executive and the payment of a large sum of money to an interim finance director.
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Inspection ratings and reports
Maidstone Hospital is part of the Maidstone and Tunbridge Wells NHS Trust, which was rated overall as requiring improvement by the Care Quality Commission (CQC) following an inspection in October 2014. The trust provides acute services to a population of around 500,000 people living in southwest Kent and parts of northeast Sussex. The CQC is the independent regulator of health and social care in England and monitors, inspects, and regulates services to ensure they meet fundamental standards of quality and safety.
The CQC rated the trust as "good" for caring but requiring improvement for providing safe, effective, and responsive care. The trust was rated inadequate for being well-led, with leadership identified as not robust and requiring improvement to ensure high-quality services. The CQC inspection team, which included doctors, nurses, hospital managers, and CQC inspectors, visited the hospitals over three days, including two unannounced visits.
Maidstone Hospital was also individually rated as requiring improvement overall. The hospital was rated as good for maternity and gynaecology services, but other areas, such as urgent care, medical care, surgery, children's care, and outpatient services, required improvement. The hospital's maternity services were inspected again in 2023, and the rating of "requires improvement" was maintained.
The CQC's inspection of Maidstone Hospital in October 2014 found that patients were generally positive about the care they received before and after surgery. However, some patients expressed concerns about delays and cancellations. The inspection also identified issues with obtaining patient consent for surgery, with some patients feeling they did not have sufficient time or information to make an informed decision.
In terms of patient feedback, Maidstone Hospital has received mixed reviews. While some patients have praised the staff for their professionalism, efficiency, and respectful treatment, others have complained about long waiting times and a lack of understanding regarding noise levels.
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Departments and services
Maidstone Hospital in Barming, Maidstone, is managed by the Maidstone and Tunbridge Wells NHS Trust. The hospital offers a range of departments and services to cater to the healthcare needs of the local community. Here are some of the key departments and services available:
Emergency Care Centre: Maidstone Hospital is home to a £2 million Emergency Care Centre, which offers full A&E services. This includes treatment for emergencies such as chest pain, suspected stroke, blacking out, uncontrollable bleeding, and breathing difficulties. The centre was one of the first in the country to provide a comprehensive range of emergency services under one roof.
Specialist Centres: Maidstone Hospital houses several specialist centres, including the Kent Oncology Centre, which provides cancer services, and the Peggy Wood Breast Care Centre, offering dedicated support and treatment for breast health.
Orthopaedic and Eye, Ear, Mouth Units: The hospital has a self-contained orthopaedic unit specialising in musculoskeletal conditions and injuries. Additionally, the Eye, Ear, and Mouth Unit provides specialised care for issues related to these specific areas, replacing the previous Ear, Nose, and Throat clinic.
Other Departments: Maidstone Hospital also offers a range of other services, including pain management, physiotherapy, prostate cancer service, rheumatology, stroke care, urology, and vascular surgery. These departments cater to a wide range of medical needs, ensuring comprehensive care for patients.
The hospital is committed to providing quality care and regularly undergoes inspections to ensure improvements and maintain patient safety.
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Former Chief Executive's dismissal
Maidstone Hospital is the only hospital in Maidstone, UK. It is managed by the Maidstone and Tunbridge Wells NHS Trust and is located on Hermitage Lane in Barming, Maidstone, Kent. The hospital provides a range of services, including emergency care, oncology, orthopaedics, and eye, ear, and mouth care.
Now, regarding the former Chief Executive's dismissal, the Maidstone and Tunbridge Wells NHS Trust faced controversy when they dismissed their Chief Executive before a report was published. The Trust described the CEO as "blameless" but dismissed her nonetheless, agreeing to pay her £250,000. This decision was met with intervention from the Secretary of State for Health, Alan Johnson, who ordered the Trust to withhold more than two-thirds of the severance payment. The case eventually reached the Court of Appeal, which ruled in favour of the former CEO, criticising the Trust's behaviour. The court found that there was "no good reason" for the dismissal and highlighted that the money spent on the case could have been allocated to improving hygiene and patient care within the Trust's hospitals. This incident attracted public attention and raised questions about the Trust's decision-making process and the appropriate use of funds.
The former Chief Executive's dismissal from the Maidstone and Tunbridge Wells NHS Trust was a highly scrutinised event. While the Trust initially agreed to a severance payment, the Secretary of State for Health intervened, resulting in a Court of Appeal judgement. The judgement criticised the Trust's handling of the situation, suggesting that the dismissal was unnecessary and that the funds could have been better utilised for improving patient care and hygiene in the hospitals under the Trust's management, including Maidstone Hospital.
The specific reasons for the former Chief Executive's dismissal remain unclear, but it is known that the dismissal occurred just before the publication of a report. The Maidstone and Tunbridge Wells NHS Trust characterised the CEO as "blameless," indicating that the dismissal may not have been related to any wrongdoing on their part. However, the Trust's decision to dismiss the CEO was deemed "unlawful and unfair" by the Court of Appeal, suggesting that the Trust may have acted improperly or without sufficient cause.
The financial implications of the dismissal also attracted attention. The agreed-upon severance payment of £250,000 was considered a significant amount, and the Secretary of State for Health's intervention led to a portion of the payment being withheld. Ultimately, the Court of Appeal's judgement restored the full payment, but the case highlighted the financial consequences of such decisions and the potential impact on patient care and hygiene standards within the Trust's hospitals, including Maidstone Hospital.
In conclusion, the former Chief Executive's dismissal from the Maidstone and Tunbridge Wells NHS Trust was a complex and controversial event. The Trust's decision-making process was scrutinised, and the Court of Appeal's judgement raised important considerations about the appropriate use of funds and the priority of patient care. While the specific reasons for the dismissal remain unclear, the incident underscores the importance of transparency and accountability in the management of public healthcare institutions, with a constant focus on improving the quality of care delivered to patients.
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Frequently asked questions
There is one hospital in Maidstone, UK, called Maidstone Hospital.
The address of Maidstone Hospital is Hermitage Lane, Maidstone, Kent, ME16 9QQ.
Maidstone Hospital provides a range of services, including Pain Management, Physiotherapy, Prostate Cancer Service, Rheumatology, Stroke Care, Urology, and Vascular Surgery.
Maidstone Hospital is managed by the Maidstone and Tunbridge Wells NHS Trust.










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