Tessa Quinn
Atrium Hospitality is a leading hotel management company that oversees a diverse portfolio of hotels and resorts under major brands such as Hilton, Marriott, and Wyndham. The company is dedicated to maximising asset value for property owners, ensuring operational excellence, and delivering memorable guest experiences. Reviews from employees are mixed, with some praising the company's positive work environment, awesome employee recognition program, and commitment to excellence, while others criticise its management, lack of support, and poor pay. Overall, 64% of employees would recommend working at Atrium Hospitality, and the company has a rating of 3.5 out of 5 stars on Glassdoor based on 352 anonymous reviews.
| Characteristics | Values |
|---|---|
| Leadership | Some employees report that the FOM and GM are not supportive. However, others commend the leadership of the Chief Commercial Officer, Kimberly Furlong, and Chief Human Resources Officer, Anneliesse Cooper. |
| Management | Some reviews claim that management avoids confrontation and accountability, while others praise the management team for always being willing to help and listen. |
| Work-life balance | Some employees report having to be at work at 4:30 a.m. while also working a primary job, which can be challenging. |
| Training and development | There are mixed reviews, with some employees stating that managers are not given proper training, while others highlight the company's commitment to employee growth and development. |
| Diversity and inclusion | Atrium Hospitality is committed to fostering a diverse and inclusive workforce, specifically promoting the career paths of women in hospitality through their WomenRISE program. |
| Corporate culture | Employees rate the company 3.5 out of 5 stars on Glassdoor, with reviews mentioning open communication, reasonable expectations, commitment to excellence, and great senior leadership. |
| Employee benefits | While benefits are reported to be pricey, the company offers a wide range of benefits and plans, including daily pay. |
| Interview process | The interview process is generally rated as average, with some candidates finding it easy and others reporting tough questions. |
| Business outlook | 65% of employees believe that the company has a positive business outlook. |
| Guest experience | The company is dedicated to delivering memorable guest experiences and ensuring positive experiences for guests. |
| Property management | Atrium Hospitality manages a diverse portfolio of hotels and resorts, including leading brands such as Hilton, Marriott, and Wyndham. |
| Innovation | The company is known for its commitment to innovation, leveraging brand standards, loyalty programs, and global distribution systems. |
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What You'll Learn
- Atrium Hospitality is a prominent hotel management company
- The company manages properties affiliated with major hotel brands
- Employees rate Atrium Hospitality 3.5 out of 5 stars
- % of employees would recommend working at Atrium Hospitality
- The company is dedicated to maximising asset value for property owners
Atrium Hospitality is a prominent hotel management company
Atrium Hospitality offers a comprehensive suite of services designed to support every aspect of hotel management. These services include business analytics, design and construction, and ensuring properties meet brand standards. The company employs a strategic asset management approach to maximise hotel asset value and enhance guest satisfaction.
Atrium Hospitality is headquartered in Deerfield Point in Alpharetta, GA, and operates hotels in numerous states across the U.S., including major metropolitan areas, business hubs, and popular leisure destinations. This geographic diversity enables the company to serve a wide range of traveller needs.
Atrium Hospitality is also committed to its employees and associates, offering opportunities for growth and development. The company has an awesome employee recognition program and promotes an open communication culture with reasonable expectations and great senior leadership. However, some reviews from employees mention unfavourable experiences with management, lack of support, and poor work-life balance. Overall, 64% of employees would recommend working at Atrium Hospitality, and 65% think the company has a positive business outlook.
The company also stands out for its involvement in community activities and social initiatives. Atrium Hospitality has partnered with Autism Speaks to promote solutions and support for individuals with autism and their families. Additionally, they have introduced innovative experiences such as the Zero-Gravity Hotel Room, showcasing their dedication to creating memorable stays for guests. The company also has initiatives to support women in hospitality, such as their WomenRISE program, which aims to hasten the career paths of women in the industry.
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The company manages properties affiliated with major hotel brands
Atrium Hospitality is a leading hotel management company, overseeing a diverse portfolio of hotels and resorts. The company manages properties affiliated with major hotel brands, including Hilton, Marriott, Starwood, IHG, Wyndham, Carlson Rezidor, and Independent flags. With a presence in numerous states across the U.S., including major metropolitan areas, business hubs, and popular leisure destinations, Atrium Hospitality offers a comprehensive suite of services to support hotel management.
Atrium Hospitality's services encompass business analytics, design, and construction. They leverage data to drive operational improvements and strategic decisions, ensuring that properties meet brand standards. The company is dedicated to maximising asset value for property owners, achieving operational excellence, and delivering memorable guest experiences. Their commitment to quality, innovation, and guest satisfaction is widely recognised in the industry.
Atrium Hospitality's properties benefit from partnerships that enhance brand standards, loyalty programs, and global distribution systems. This enables the company to improve guest satisfaction and property performance across its diverse portfolio. The company employs a strategic asset management approach to maximise hotel asset value, focusing on operational improvements and strategic decisions.
Atrium Hospitality is also committed to cultivating a positive work culture. Reviews from employees highlight a supportive work environment, with 64% recommending working at the company to a friend. The company values its associates, fostering a culture of open communication, reasonable expectations, and commitment to excellence. Atrium Hospitality offers opportunities for professional growth and development, making it a desirable place to work in the hospitality industry.
Overall, Atrium Hospitality's management of properties affiliated with major hotel brands showcases its expertise in the industry. Through a combination of comprehensive services, strategic asset management, and a dedication to guest satisfaction, the company has established itself as a prominent and respected name in hospitality management.
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Employees rate Atrium Hospitality 3.5 out of 5 stars
Atrium Hospitality manages properties under leading hotel brands and is dedicated to maximizing asset value for property owners, ensuring operational excellence, and delivering memorable guest experiences. The company is widely recognized for its commitment to quality, innovation, and guest satisfaction. Atrium Hospitality's revenue management optimizes financial performance, employing strategic pricing, market analysis, and data-driven insights to maximize profitability and ensure sustainable growth.
The company cultivates a supportive environment, empowering personal growth and career advancement with comprehensive training and an inclusive workplace culture. Atrium Hospitality leverages cutting-edge technology to enhance guest experiences and streamline operations, ensuring secure, efficient, and innovative solutions. The company's legal team upholds high standards of integrity, providing expert guidance to navigate complex regulations and ensure compliance.
However, some employees have left unfavourable reviews, citing issues with work/life balance, frequent layoffs, and a lack of transparency with upper management. Some also feel that bonus and raise structures favour upper management and those without significant personal commitments.
Despite the mixed reviews, Atrium Hospitality remains a vibrant and dedicated company, striving to positively impact its guests, associates, and communities.
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64% of employees would recommend working at Atrium Hospitality
Atrium Hospitality is a leading hospitality management company that strives to ensure positive experiences for its guests and associates. The company is committed to cultivating a culture that aligns with its core values and promotes collective success. Atrium Hospitality values each associate, recognising their crucial role in the company's growth and sustainability.
Reviews from employees on Glassdoor give an overall positive impression of the company. 64% of employees would recommend working at Atrium Hospitality, and the company has an overall rating of 3.5 to 4.2 out of 5 stars. Employees praise the company's commitment to open communication, reasonable expectations, and senior leadership that listens to concerns. Atrium Hospitality is also recognised for its involvement in civic and community activities, reflecting its core value of service.
However, some reviews highlight concerns about stressful and dishonest upper management, a lack of internal promotion opportunities, and poor leadership. Additionally, there are mentions of mediocre pay and insufficient staffing levels in some hotels. Nevertheless, the majority of reviews suggest that Atrium Hospitality is a company that cares about its employees, offering time off, benefits, and a positive work culture.
Atrium Hospitality is dedicated to the growth and development of its associates, providing opportunities for career advancement and personal growth. The company offers comprehensive training and an inclusive workplace culture, fostering an environment that empowers individuals to make an impact. Overall, Atrium Hospitality presents itself as a desirable workplace, with a significant proportion of employees recommending it to others.
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The company is dedicated to maximising asset value for property owners
Atrium Hospitality is a leading hotel and asset management company. It is dedicated to maximising asset value for property owners, ensuring operational excellence, and delivering memorable guest experiences. The company manages a diverse portfolio of hotels and resorts, including properties affiliated with major hotel brands such as Hilton, Marriott, Starwood, and Wyndham.
Atrium Hospitality's commitment to maximising asset value is evident in its comprehensive suite of services designed to support every aspect of hotel management. This includes business analytics, where data is leveraged to drive operational improvements and strategic decisions. They also oversee hotel renovations and new construction builds, ensuring that properties meet brand standards.
The company's strategic asset management approach is a key component of its dedication to maximising asset value. This approach enables Atrium Hospitality to enhance guest satisfaction and property performance. Through partnerships with leading hotel brands, they can leverage brand standards, loyalty programs, and global distribution systems, further increasing the value of the assets they manage.
Atrium Hospitality recognises that its associates are crucial to its success. The company is committed to fostering a culture that embodies its core values, including service and open communication. Atrium Hospitality offers opportunities for professional growth and development, making it a desirable place to work. The company also prioritises giving back to the community and supporting various causes, such as Autism Speaks.
While most employees seem to have a positive view of the company, some reviews highlight issues with management and working conditions. Some employees have reported a lack of support from management, while others have mentioned long working hours and a poor work-life balance. Despite these concerns, Atrium Hospitality's overall rating on Glassdoor is 3.5 out of 5 stars, indicating that the majority of employees have a favourable view of the company.
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Frequently asked questions
Atrium Hospitality is a leading hotel and asset management company that manages properties under major hotel brands such as Hilton, Marriott, and Wyndham.
Reviews from employees are mixed. 64% of employees would recommend working at Atrium Hospitality to a friend, and 62% of job seekers rate their interview experience as positive. However, some employees have criticised the company for poor management, a lack of support, and low pay.
Atrium Hospitality offers a wide range of benefits and plans, although some employees have noted that these can be pricey.
Atrium Hospitality strives to foster a culture that embodies its core values of service, open communication, reasonable expectations, commitment to excellence, and great senior leadership. The company also encourages its associates to participate in civic and community activities.
Guest reviews are generally positive, with people praising the hospitality and cleanliness of the hotels. Atrium Hospitality is widely recognised for its commitment to quality, innovation, and guest satisfaction.
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